Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY
120412/16/200410018095Rear window regulator noise. dealer visit request. *tt12/15/2005
0601200506/01/200510018035Always use correct replacement sunvisors. honda servicenews. *tt12/13/2005
0201200502/01/200510015289Door glass weatherstrip damage from tinting. *tt07/13/2005
20502/16/200510015305Dealer visit request on rear window regulator noise. *tt07/13/2005
100310/01/200310004968Don't install 'o3 accord day/night mirror in '04 model. service tip from honda servicenews. *tt01/22/2004
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
10505/16/200410014128Mode/air mix problems after control panel replaced and removed. *sc04/28/2005
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
0116200501/16/200510014760Rear window regulator noise. *eh05/09/2005
1101200311/01/200310009275Power window master switch input test. service manual fix. honda. servicenews. *tt09/21/2004
VISIBILITY - SUN ROOF ASSEMBLY
03220403/22/200410006774Sunroof open/close function. request for visit. *tt05/12/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
02/18/2012
 We were driving down the highway one afternoon and it began to rain. we turned on our windshield wipers and nothing happened. we were forced to pull over on the side of the highway to wait out the storm since we had zero visibility without the wipers. our wipers have not worked since that point. i have noted that the 2003 honda accords had a recall for a defect in the windshield wiper motor and this seems to fit that description though honda has informed me that no recall has been issued for the 2004 accords, despite this being an identical issue that is not common outside of this defect and is on a similar model. it is a rather dangerous situation to occur since one will only notice the wipers stopped working during a rainstorm.
08/15/2011118000
 Tl-the contact owns a 2004 honda accord ex. the contact was driving 25 mph in rainy weather when the windshield wipers failed and became stuck in mid-operation. the vehicle was taken to a local mechanic who inspected the failure and advised that the motor for the windshield wipers failed and would need replacing. the vehicle was then taken to the dealer who advises that there were no recalls for the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 118,000 and the current mileage was 130,000. kmj
08/15/2011118000
 Tl-the contact owns a 2004 honda accord ex. the contact stated while driving 25 mph on a rainy day she started the windshield wiper but it stopped midway and would not work. the vehicle was taken to a local mechanic who inspected the failure and stated the motor for the windshield fail. the windshield motor was not allowing water to be removed from the windshield. the vehicle was then taken to the dealer who stated there are no recalls or warranty for this failure. the repairs will be at the owners expense and the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 118,000 and the current mileage was 130,000. mw
10/18/2011
 I was coming home from work while it was raining and my windshield wipers stopped suddenly i was unable to see or use them and had no prior indication this was going to happen. just so happened i did not have an accident but this could have been worse not only for me but other drivers as well.
05/02/201150000
 In early 2011, i noticed that the backlights for the hvac controls, radio, and gear shifter all went out. the cabin is completely dark when driving at night. when i contacted honda, they said that this is an identified problem on some 2003-2004 accords but that my car is excluded from the extended warranty. the repair is $1,000 which is not a reasonable cost for a manufacturer defect. it is very difficult to operate the vehicle at night without a properly lit cabin.
08/12/2011
 The windshield wiper motor went out in my 2004 honda accord. i have had older cars and never had this problem. not to mention, i live in the desert, so it wasn't due to overuse. after replacing the motor, it went out again within 2 weeks! the 2003 accord had a recall on the wiper motor and i feel they are very similar to the 2004 model. the 2004 wiper motor should be recalled as well.
07/14/2011111300
 1. no events leading up to this failure. 2. driving highway in rain, windshield wipers suddenly fail, consequences are severly decreased visibility. 3. windshield wiper motor is determined to be the failure. replacement costs are $500.
05/31/201196000
 Windshield wipers suddenly stopped working. no previous indication of failure. fuse is good, wiper motor won't turn on.
05/11/201169651
 At 69,600 miles the wiper motor failed on my honda 2004 accord ex v6 navi. had the motor replaced for $470. upon dis-assembly corrosion was discovered in the motor housing. this is what is described in the honda 2003 accord recall. part number: 76505-sda-a011. the recalled part was -a01; with replacement part being -a11. my replacement part is -a11. the problem was discovered in my driveway; had i been driving at the time of the failure it could have been catastrophic. request honda issue a recall for this safety issue.
12/21/201054000
 Windshield wiper do not work properly when driving in the rain. i live in san diego and it rarely rain here so i rarely had to use my wipers. every time i use my wipers in the rain it would stop working after about 5 minutes - the wiper would start moving sluggish as if getting stuck then it would actually stop midway on the windshield. i had to turn the wipers off and on a few times to get it working again and then after a few seconds the same thing happened again. i no longer drive this car in the rain fortunately it does not rain very often in san diego. it works fine when not raining (windshield fluid cleaning window). i checked the recall for honda and found that the 2003 accord was recalled for defective wiper motor and this recall was issue on 4/17/2008. i can't help but wonder how many other accord years were affected with the same defective wiper motor issue. honda accord 2003-2007 are basically the same body style so it is very likely that the same type of wiper motor defect exist in all these models. i was going to ignore the problem however last month, san diego had a huge rain storm and i had to use my accord and nearly got in an accident since i was unable to see. i am going to get this wiper fixed now since it is too much of a risk not to (i have a second car so it is rare that i use the accord when it rains - which too is rare in san diego).
09/13/2009615091
 Windshield wipers failed to work on my wife's 2004 honda accord ex. while it was raining. wiper motor replaced. *tr
08/28/2009850861
 The windshield wiper motor failed to operate on 2004 honda accord while my wife was driving the vehicle with my two children during a rain storm. she pulled off to safety, until the rain passed, and proceeded to a safe location. the vehicle has 85,000 odometer miles, and is beyond the 3 year/36,000 mile warranty. i noticed the 2003 honda accord had a recall relating to the wiper motor failing due to corrosion. i called american honda august 28, 2009 regarding the problem i was experiencing with the 2004 accord and they advised me to take it to a dealer to diagnose, and if in fact the part number and condition were the same as they were experiencing with the 2003 they would stand behind their product and take care of it. i was assigned a case number n012009-082801597. on sept 9, 2009 i was able to get an appointment with performance honda dealership to diagnose and fix the problem. tom riley from their service department (manager) tried to contact american honda regarding the problem and they did not acknowledge the problem as their responsibility, although it was the exact same part number (76505-sda) that is failing in the 2003 model and the exact same condition of failure they have seen in the 2003 models. performance honda replaced the windshield wiper motor at a cost of $239.67. this is a major safety item, and realizing the 2008 recall of the same issue, same part in the 2003 model, i suggest that the recall be expanded to include more vin's before a serious accident occurs as a result. i am appalled that american honda knows they have a safety problem with this component, but is failing to do anything to address the problem. as a professional engineer, i feel compelled to report this critical safety issue. *tr steve o'hara
08/22/2009918001
 I was traveling on route 50 and my windshield wipers stopped working on the kent narrows bridge in the middle of the down pours that we were having here in centreville maryland on saturday 8-22-2009. i called honda of america today after speaking to my mechanic and he said that there was a recall on some of the accords for the motors corroding due to water getting under the windshield wiper motor covers. honda of america told me that only covered the honda accords for the year of 2003. this recall occurred july 2008. i had the same problem and my motor stopped working on route 50 in traffic traveling with no visibility. i could have been killed as i could not see a thing in front of me and i had my 13 year old son in the car with me. i had the motor replaced today 8-24-2009 if you need the part i would have to know by tomm so that i could get my mechanic to keep it for me. i have seen other persons on line that have had this same issue. pl;ease help as this is extremely dangerous to be in a down pour and to have your windshield wipers stop working in traffic. on a major highway where the speed limit is 55mph. *tr
09/05/2008600001
 I have a 2004 honda accord sedan ex, during the tropical storm hanna, i was driving in heavy rain, when my windshield wipers stopped working. very dangerous situation and this could have been tragic. there is a recall on all 2003 honda accords for faulty windshield wiper motors, but no recall on the 2004. my mechanic has found that it is the same situation as the 2003 cars and will be replacing the motor. this is a huge issue, when they quit working while driving in a bad storm. honda, should be notified of this and seriously consider a recall. this could have been life threatening.!!! i have reported my incident to them, and would like to see some action taken on this matter. sarah king *tr
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
07/06/2012952001
 Climate control display and lighting goes out(also radio display) which makes it impossible to turn on defoggers or other items at night when driving well known defect that should cause a total recall. *tr
03/10/200550102/23/2004
 2004 honda accord-ex (cloth); bought new at honda dealership. from the purchase date to present, problems with the following: *air conditioner/heater: water dripping from vents and window area; musty/moldy smell. *driver's seat: only one-way power is up; extremely uncomfortable. *stereo/entertainment: display goes on and off; cd's are burning hot when removed after playing for short time; whole area around system and panels are hot; sound is muffled from speakers. *front driver door: latch not functioning properly; doesn't stay open when it should and closes on person in driver seat when getting in/out car. *brakes: grinding. *trunk: after snow or rain and after brushing off snow from vehicle or after rain has stopped-- when trunk is open, water/snow gets into trunk (not designed well...needs better weather-stripping.) *jb
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
11/01/2011105000
 Audio-hvac display module is dim or dark: the audio display and controls (knobs, buttons, bars) of the audio-hvac display module are dim or are dark. there is a known problem with the honda accords 2003-2007 where one of the components of the printed circuit board ( pcb) which controls the center audio console fails and then the whole audio console goes dark. so when you are driving the car, you cannot see any button or knob on the center console. it's almost impossible to change the heat / cool , the fan speed or any function that is controlled by the counter console. honda initially sent out a technical service bulletin and they extended the warranty on the audio console to 7 years /100, 000 miles. but the problem still exists in a large number of cars. this is not like a transmission or a brake issue which can wear down over a number of years. this is a problem with the electronics on the car and should be escalated to a recall. this is a very dangerous problem as the console lighting does completely dark and the driver cannot see or locate any controls within the car. this can cause serious problem when driving and should be addressed immediately. honda has issues a technical service bulletin number 04-027. this bulletin in the proof that honda knows about the problem. the extended warranty that honda has offered is of no use because a lot of people who have this problem are out of the warranty terms ( 7 years // 100,000 miles) this should be a recall item and the national highway safety institute should force honda to repair this component in the car irrespective of the miles or the number of years. the fact of the matter is that this is a manufacturing defect and is not related to break down of a components because of miles or years. there is no wear and tear involved with printed circuit boards. ( pcb) *tr
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
02/23/20051
 While turning on the heater defogger cold air would come out from the vents. afterwards, the inside windshield would have water forming on the windshield. then the water would leak onto the glass and freeze up. this caused poor visibility while driving. the consumer has contacted the dealer on numerous occasions about this problem but it has not been resolved and still occurs repeatedly. please provide additional information. *jb
VISIBILITY - GLASS, SIDE/REAR
06/23/20041000606/23/2004
 Tl*the contact owns a 2004 honda accord. the front passenger side windows has eight cuts and grease or glue stains on the inside panel of the window. the contact stated that the failures impede her side visibility. she was informed that the window tinting and too much lubrication in the lock mechanism were the cause, also the window was in too tightly, and the window strips needed to be replaced. she took the vehicle to the dealer six different times, but the failure has not been corrected. the dealer and regional manager informed her that she can do whatever she wants, but they would no longer assist. the contact has pictures available and records of the six trips that were made to the dealer. she also stated that her vehicle has been to the dealer 21 times for various failures. the driver's seat failed four times, the tires have been balanced and aligned six different times, and the tires were replaced due to uneven wear. the powertrain was unknown. the current mileage was 50,157 and failure mileage was 1,000.
11/26/20049110102/12/2004
 Rear window of my 2004 honda accord suddenly broke apart and landed in pieces in the rear seat after wiping the outside glass to remove the morning moisture. *ak
08/03/2004106/01/2004
 Defective windshield. *bf after driving the vehicle a few hundred miles after it was purchased, the consumer noticed that the windshield seemed to be distorted. the vehicle was returned to the dealer who agreed that something was wrong. a new windshield was installed and that one was also distorted. in total five replacement windshield were ordered but they all had the same defect. the consumer contacted the manufacturer who provided not furthger assistance. the driver's side exterior mirror was also distorted. *nm
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
07/01/2008100000
 Tl* the contact owns a 2004 honda accord. the contact stated the headlights would shut off while driving at night. also, the windows malfunctioned when the failure occurred and the contact was unable to open or close the windows. the dealer informed the contact to replace the radio. a private mechanic replaced the radio and two days after the radio was replaced, the failure recurred. the manufacturer was aware of the failure but did not offer any assistance. the current mileage was 207,000 and the failure mileage was 100,000.
08/01/200924453305/01/2004
 I leased a 2004 honda accord ex v6 in may of 2004, from rick case in miramar fl. on august 31, 2005, i had to have my o ring discharge line replaced, due to leaking power steering fluid and noise. then, on april 3, 2006 i had to have my entire radio/cd player changed out due to led not working and both back window motors replaced due to loud noise and rolling down slowly. in july 2006, i relocated to atlanta, ga and purchased this vehicle via retail (transferred the title) in august 2007. then, november 9, 2007, i had to have the power steering pump replaced due to leaking fluids and a loud noise. today is august 6, 2009 and i am again having the same power steering issues!! other problems that i am currently having with my car: had to get my battery changed august 9, 2007; window motor problems with both my front seat windows; internal lights not working on transmission gear-shift, over-head light. i am so unhappy with this honda purchase as i thought that they were known for their longevity, especially since i have been the only owner and got the car brand new. the main thing is i need answers or directions as to what my next step. please advise, thank you. i am still making payments on this car!! updated 08/07/09.*jb
07/25/2007111103/03/2005
 While getting into a 2004 honda accord 4door, i grasped the door frame wrapping my fingers around the top support that surrounds the window on the passenger side. apparently the driver engaged the up button from the drivers side. this caused the passenger window to trap my fingers with great force! since then my fingers have caused me enduring pain. i feel strongly that there should be a safety contact in the weather striping to prevent anything from being exposed to this force! i found one such item patent #6337549. i had a similar idea. i think this should me required on all cars/trucks or other such device (like an advanced motor sensor). *tr
03/10/200550102/23/2004
 2004 honda accord-ex (cloth); bought new at honda dealership. from the purchase date to present, problems with the following: *air conditioner/heater: water dripping from vents and window area; musty/moldy smell. *driver's seat: only one-way power is up; extremely uncomfortable. *stereo/entertainment: display goes on and off; cd's are burning hot when removed after playing for short time; whole area around system and panels are hot; sound is muffled from speakers. *front driver door: latch not functioning properly; doesn't stay open when it should and closes on person in driver seat when getting in/out car. *brakes: grinding. *trunk: after snow or rain and after brushing off snow from vehicle or after rain has stopped-- when trunk is open, water/snow gets into trunk (not designed well...needs better weather-stripping.) *jb
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
10/05/2004104/10/2004
 While driving 15 mph passenger's rearview mirror exploded. vehicle was taken to the dealer for inspection, and mechanic determined that the mirror needed to be replaced. *ak the dealer was not interested in the incident and ordered no parts for the consumer. *tc
08/03/2004106/01/2004
 Defective windshield. *bf after driving the vehicle a few hundred miles after it was purchased, the consumer noticed that the windshield seemed to be distorted. the vehicle was returned to the dealer who agreed that something was wrong. a new windshield was installed and that one was also distorted. in total five replacement windshield were ordered but they all had the same defect. the consumer contacted the manufacturer who provided not furthger assistance. the driver's side exterior mirror was also distorted. *nm
12/22/2003500111/23/2003
 Passenger side mirror slipped off while driving. housing was secure but double sided tape holding mirror failed. been to dealer twice with no satisfaction. safety issue.*ak
VISIBILITY - REAR WINDOW WIPER/WASHER
11/11/200990000
 Tl-the contact owns a 2004 honda accord. the contact was driving approximately 35 mph in rainy weather conditions and the windshield wipers began to operate intermittently. the failure occurred at various speeds. on a separate occasion the windshield wipers became inoperative. the vehicle was taken to an authorized dealer where they informed the windshield wiper motor would need to be replaced. the vehicle had not been repaired. the manufacturer was made aware of the defect. the approximate failure mileage was 90,000. js
08/21/2008380001
 August 21, 08, i had sudden and complete failure on my 2004 accords window wipers in the middle of tropical storm fay. this was a complete surprise and very dangerous situation while driving in rainfall. i was unable to have repairs done until the next day. honda did not have a recall on this year model but of course did for the 2003. *tr
VISIBILITY - WINDSHIELD
08/16/200436000104/11/2004
 Tl*the contact owns a 2004 honda accord. the contact stated that after six months, his legs would become numb and he felt pain while driving the vehicle. the dealer was notified of the issue, but did not assist. the contact bought a therapeutic pillow for the driver's seat, which resolved the pain. he also stated that there was no tint on the windshield to block the sunlight. the current and failure mileages were 36,000.
10/31/20043500201/02/2004
 I have hd two three problems with this accord purchased in january 2004-windshield rubber bacame detached and scratched windshield--paint-dealer says acid rain wax vehicle-airconditioning system neede a new part and had to be recharged-emissions control light now on as of 10/31/2004-intermittenant air bag light on passengers soide-dealer serveice rep states it is ok-if you put your purse in the passengers seat it will cause it to shut off airbag-i own tnother honda pilot which also had a safety recall and continues to have a slow gear turmn over and also the honda accord seems to be the same. i have contacted fox honda several times regarding the consistant problems with these vehicles and have recieved no satisfaction--i wonder why i am making car payments -on vehicles that have had and contine to have problems--honda told me if you do not loke the answers we are giving you trade the vehicles --i do not feel this is a satisfactory answer after all the vehicle is the problem of the manufacturer. *ak
08/03/2004900506/04/2004
 There is a defect in the windshield that makes objects appear distorted. the dealership had ordered 4 windshields from the factory, all had the same distortion. the manufacturer indicated no further action could be taken. the consumer will have to drive with the defective windshield. *ak *sc
VISIBILITY - WINDSHIELD WIPER/WASHER
07/25/2008730001
 My son was driving my 2004 honda accord le when a thunderstorm hit. when he turned on the windshield wipers they failed to work. wiper motor failed.*tr
11/03/2006513691
 Dt*: the contact stated when the windshield wipers were turned on in the rain; the front right wiper scratched the windshield. the wiper was turned off and the contact pulled the wiper arm away from the windshield to adjust the blade when the wiper arm fractured. the service dealer and manufacturer were notified.
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
03/10/200550102/23/2004
 2004 honda accord-ex (cloth); bought new at honda dealership. from the purchase date to present, problems with the following: *air conditioner/heater: water dripping from vents and window area; musty/moldy smell. *driver's seat: only one-way power is up; extremely uncomfortable. *stereo/entertainment: display goes on and off; cd's are burning hot when removed after playing for short time; whole area around system and panels are hot; sound is muffled from speakers. *front driver door: latch not functioning properly; doesn't stay open when it should and closes on person in driver seat when getting in/out car. *brakes: grinding. *trunk: after snow or rain and after brushing off snow from vehicle or after rain has stopped-- when trunk is open, water/snow gets into trunk (not designed well...needs better weather-stripping.) *jb
VISIBILITY/WIPER
01/03/2010640001
 Light display went out that controls radio and hvac components 2 years ago. dark at night when driving and when the windows get fogged up you can not see the switch to turn on defrost because the printed circuit board has stopped working, so it requires you to turn on interior light to find the defrost button, this is very dangerous while driving at night. after researching last night i found honda extended the warranty on this until 2011 or 100,000. so i called honda and i was told i'm past the warranty it's whichever comes first (i never received a letter from honda or it would have went in to get fixed) this in my opinion should be covered by the dealer as it could cause a fatality with someone fumbling with the interior lights just to get the defrost buttons on. *tr
01/03/201064000
 Light display went out that controls radio and hvac components 2 years ago. dark at night when driving and when the windows get fogged up you can not see the switch to turn on defrost because the printed circuit board has stopped working, so it requires you to turn on interior light to find the defrost button, this is very dangerous while driving at night. after researching last night i found honda extended the warranty on this until 2011 or 100,000. so i called honda and i was told i'm past the warranty it's whichever comes first (i never received a letter from honda or it would have went in to get fixed) this in my opinion should be covered by the dealer as it could cause a fatality with someone fumbling with the interior lights just to get the defrost buttons on.
06/22/2012330001
 The passenger window began rolling up and staying up all on its own, at anytime it wanted. it would return to normal working order after i restarted the car. then one day- it rolled down, and would not work again. i found out i could override with the keys to roll up. but id have to window lock to stay. then one day we smell burning- we traced it to the door- and the override no longer works. now the driver window is beginning to do the same behavior. so far i've replaced driver switch= 325.00 --quote for motor= 400.00--i know it will need the switch too... that is over 1000.00 just to get the window up??? that is absurd! *tr
06/22/201233000
 The passenger window began rolling up and staying up all on its own, at anytime it wanted. it would return to normal working order after i restarted the car. then one day- it rolled down, and would not work again. i found out i could override with the keys to roll up. but id have to window lock to stay. then one day we smell burning- we traced it to the door- and the override no longer works. now the driver window is beginning to do the same behavior. so far ive replaced driver switch= 325.00 --quote for motor= 400.00--i know it will need the switch too... that is over 1000.00 just to get the window up??? that is absurd!
04/20/201095000
 I was driving on the freeway with rain, and the whole front panel (where the stereo, a/c, emergency light, went off. as i was tryng to find the emergency light( cause i was going slow in the rain and fix the temp. to clear de window i almost crash with another car. this shoul be taken more serious.i called and honda said i was out of warranty. ive been going to the dealer and they want me to pay almost a $1000, i called honda customer service and they insist i ve benn out of warranty.this afect the concentration and visibility on the car .i've been reading and its a common problem on this model.
07/10/201258000
 Tl-the contact owns a 2004 honda accord. the contact was traveling 55 mph in rainy weather when the windshield wipers failed. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer offered no assistance. the failure mileage was 58,000. kmj
07/10/201258000
 Tl-the contact owns a 2004 honda accord. the contact stated that the driver was driving 55 mph in the rain when the windshield wipers stopped functioning. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer offered no assistance. the failure mileage was 58,000. sm.
09/21/2011150000
 My radio and a/c display went out. i have to turn on my interior lights at night to adjust the temperature in my car. it is extremely dangerous if my windows get foggy and i cannot fix it without pulling off of the road. this car needs to be recalled. i should not have to pay $1000 for a problem that all of these models are having.