Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/26/2012 | 38521 | 1 | |
| Driving 10mph and just made a left hand turn when the driver side, side curtain airbag deployed. the bag hit the operator in the head /neck area causing pain to his neck. no accident occurred or no obstructions in the road where hit to cause deployment. *tr | |||
| 12/26/2012 | 38521 | ||
| Driving 10mph and just made a left hand turn when the driver side, side curtain airbag deployed.the bag hit the operator in the head /neck area causing pain to his neck. no accident occurred or no obstructions in the road where hit to cause deployment. | |||
| 11/15/2007 | 70000 | ||
| Tl- the contact owns a 1997 honda accord. while parked the air bag light illuminated on the instrument panel. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic reset the air bag light. the mechanic stated if the failure continued the srs module would have to be replaced. approximately a week later the air bag light illuminated again. the vehicle was not repaired. the approximate failure mileage was 70,000. da | |||
| 10/08/2012 | 143000 | 1 | |
| I was driving on the interstate with the flow of traffic, approx 60 mph, when there was a sudden explosion, and smoke filled the inside of my honda accord. i maintained driving control, and pulled over to the side of the road, after gaining my composure. the passenger side curtain airbags were covering my entire front and rear passenger side. the headliner was ripped, along with the passenger front seat. i realized that the airbags had deployed for no apparent reason. *tr | |||
| 10/08/2012 | 143000 | ||
| I was driving on the interstate with the flow of traffic, approx 60 mph, when there was a sudden explosion, and smoke filled the inside of my honda accord. i maintained driving control, and pulled over to the side of the road, after gaining my composure. the passenger side curtain airbags were covering my entire front and rear passenger side. the headliner was ripped, along with the passenger front seat. i realized that the airbags had deployed for no apparent reason. | |||
| 11/23/2011 | 114900 | ||
| I was in the driver seat of my 2007 honda accord with a passenger in the right side front seat. i was travelling in the left lane on a highway (476 southbound in pennsylvania, approximate mile marker 21) at 5:30 am with no cars to my immediate front, side or rear. with no provocation, all of the right side airbags went off, causing damage to the right ear of my passenger as well as myself. there was no impact whatsoever, as well as no potholes or road damage at all. the insurance adjuster as well as the collision center (vinart collision, associated with lehigh valley honda) both found no impact and no external reason why the airbags would deploy. if there had been another vehicle on the road near me, this could have very easily caused an accident and possibly more severe injuries. i have reported it to american honda corporation and they sent a representative to look at the vehicle. i have yet to receive any information from them as to why this has occured. | |||
| 04/15/2010 | 45000 | ||
| 2007 honda accord ex-navigation. i have owned this vehicle since 2010 with 30k. they should be multiple recalls on this vehicle. in 2 occasions on the highway, i was unable to stop this vehicle. i rear ended one vehicle doing 45 mph without the airbags deploying. the airbag light stays on with it flashing. i had a complete brake system overhaul. second time, the same thing happened. i pressed on the brakes and it takes so long for the vehicle to respond. dealership told me there was no issue with the airbags or braking system. after both accidents the airbag light flashes and stays on. also the the seat belts stay in a locked position and won't retract. dealership says the piston in the seat belts were bad. i waited to have them fixed. good thing because both seat belts retracted after three weeks. separate issue with the seals on the outer doors. every time it rains i end up with 3 inches of water on the driver side rear floor. i had the dealership also check this. they said they fixed the problem. all problems still occur to this day. i had owned honda accords all my life of 48 years. i have my doubts of ever buying another honda vehicle after this awful experience. | |||
| 08/23/2011 | 48601 | ||
| Heavy traffic, large truck in front of me, a large muffler in the middle of my lane in the road, was unable to change lanes due to other vehicles next to me, and was unable to drive off road - barriers set in the berm next to road. did my best in straddling the muffler, in which it had seemed it would clear the bottom of my car. i didn't clear it, the curtain airbag and seat airbag employed on the left side of my head/ear (very loud pop and some smoke-type substance in air) on the driver's side, along with my seat belt retracting very tightly. was able to move the airbag so that i could drive the remaining short distance to my home. | |||
| 01/02/2011 | 40000 | ||
| Tl - the contact owns 2007 honda accord. the contact stated that while driving 60 mph in wet pavement she lost control and crash on to the guard rail, none of the air bags deploy on impact. the contact was hurt during the accident resulting on pain on her neck and numbness on her face. the vehicle was towed and no diagnostic has been made. the manufacturer was contacted and they said that they will be sending a brochure. the vehicle failure and current mileage was 40, 000. pm | |||
| 12/15/2010 | 35000 | ||
| When temperatures are below 20 degrees f my air bag warning light on my dash is illuminated. after the car warms up the light goes off when the ignition switch is cycled. | |||
| 07/15/2010 | 28000 | ||
| Tl- the contact owns a 2007 honda accord. the contact stated that while at the exit of a parking lot waiting to pull onto the highway the driver side airbag on the drivers seat and the window airbag deployed for no reason. the driver momentarily lost consciousness. the driver got the vehicle to the curb and then took the vehicle to the dealer. the dealer stated that the airbag was not covered under the warranty and he should contact his insurance company. the insurance company also stated there is nothing they can do. the current and failure mileages were 28,000. rd | |||
| 01/20/2010 | 1 | ||
| Letter from senator merkley on behalf of constituent lewis mortensen re a defect in honda vehicles (response directly to constituent) note duplicate letter sent to senator defazio *tgw the consumers wife was driving the vehicle. she was within 5 feet of the stop sign, with the intent to make a right turn when she was struck head-on by a 3/4 ton dodge pickup. the force of the impact pushed the vehicle 65 feet backwards. she suffered a fractured sternum and a laceration on her left leg. the drivers side air bag failed to deploy during the collision. *jb | |||
| 01/20/2010 | 1 | ||
| Letter from congressman defazio on behalf of constituent lewis mortensen re a defect in honda vehicles*tgw the consumers wife was driving the vehicle. she was within 5 feet of the stop sign, with the intent to make a right turn when she was struck head-on by a 3/4 ton dodge pickup. the force of the impact pushed the vehicle 65 feet backwards. she suffered a fractured sternum and a laceration on her left leg. the drivers side air bag failed to deploy during the collision. *jb | |||
| 04/24/2010 | 55000 | ||
| I was driving my 2007 honda accord and a piece of debris was in the road. something hit the bottom of my car and caused the air bags to deploy on the passenger side front and back and also seat airbag. the airbags never inflated, just dropped down like a curtain and all the wrinkles are still in there. | |||
| 01/09/2010 | 40000 | 1 | |
| Vehicle was in an accident on eb i-270 which totaled the car and no air bags deployed. travel speed was 60-65 mph hitting concrete side wall of freeway once in front and once in back of vehicle. driver slammed head against driver side window as a result. *tr | |||
| 10/24/2009 | 77348 | 1 | |
| I just bought a used honda accord 2007 and while driving it back home the srs driver airbag light went on and has been on and stays on from now on when i start the engine it goes of and then comes on and stays on, this is a safety matter of concern for me as if i get into an accident the airbags won't deploy and i really cant afford to get this fixed as i have read that honda charges 800 dollars to fix it. please do something about it. thanks. *tr | |||
| 01/19/2009 | 29000 | 1 | |
| I was driving down 95n interstate highway in my 2007 honda accord when all of a sudden my side airbag curtain deployed on the passenger side. at the time i thought that i was in the middle of a car crash or something flew off of a truck that smashed into my side windows but when i turned to see, all i saw was my side airbag curtain hanging down. the sound alone scared me half to death it was the loudest popping sound i have ever heard! i somehow made my way to the breakdown lane to calm my nervous an try to figure out what happened. when i had the chance to get out an look @ my car i noticed there was no sign of impact (no dents, etc.) i called the dealership that i purchased my car from and explained what happened an they said they have never heard of such a thing happening an if i had replaced anything on my car.. it's a bran new car 1 1/2 yrs old, other than oil changes nothing has been replaced. thank god no one was in my passenger side seat which doesn't explain why the airbags were on in the 1st place. and thank god i didn't crash due to the horrifying sound and being scared to death! my ears were ringing for a good hour after it deployed. honda stated that i must have ran something over. they put my car on a lift an said there was a hole on the floor of my car which would have triggered the sensor which then set the airbag off. i know i didn't run anything over... i was just driving down the interstate. they then said that the slightest impact would set the sensor's off. so now my car is in a shop after having no car for 2wks. and i'm paying over a $1000 to get it repaired. honda has not been helpful in this whole ordeal. pretty much what i got out of what they said is that anytime that i run over any debris in the road that i now have to worry about my sensor's setting my airbags off. if their sensor's are so sensitive then this can be an ongoing issue and if it happens to someone else the outcome could be alot worse.... *tr | |||
| 12/05/2008 | 16000 | ||
| Tl*the contact owns a 2007 honda accord. while driving 30 mph, another vehicle crashed into the front end of the contact's vehicle. the air bags failed to deploy. a police report was filed. the vehicle was towed to an auto body shop and is currently being repaired. the dealer was notified, but would not assist because the vehicle was not brought to their body shop. the contact sustained minor injuries such as bruises on the knee and head due to striking the steering wheel. a police report was filed. the failure and current mileages were 16,000. | |||
| 10/02/2008 | |||
| Tl*the contact owns a 2007 honda accord. while driving approximately 45 mph, the contact rear ended the preceding vehicle. the air bags failed to deploy. he was involved in a four vehicle crash. there were no warning lights illuminated on the instrument panel. the vehicle was towed to a collision center. the police and ambulance were called to the scene and a police report was filed. the contact sustained minor injuries and both vehicles were damaged. he was concerned of the safety risk involved. the failure and current mileages were unavailable. | |||
| 05/26/2008 | 22000 | 1 | |
| Multiple electrical difficulties vehicle has been at the dealership on 2 separate occasions due to sporadic working of the power door locks and keyless entry system. they still have not found the issue. it is worse when it is humid and/or rains. during the winter months of 2007/2008; the stereo's lcd went warped and the whole stereo had to be replaced. on memorial day 2008; the drivers side seat caught fire while i was sitting in it parked waiting on my children to come out of a theme park. my husband burned his hand trying to put out the fire; and was out of work for about 2-weeks due to the burn. the dealership and honda refused to take responsibility for this fire; which started inside the seat due to the electronic seats and/or heated leather seats, as determined by the insurance company appraiser. the seat had to be replaced, the electronic seat components, heated leather seat components, part of the center console, and the carpeting and floor mats. we got the car back on july 3. on monday, july 7; my husband took the car to have it inspected (at the dealership); since the state inspection was past due. they rejected the inspection stating that the electronic system is not recognizing the seat belts. they later changed their tune when i called them and are now trying to say it wasn't that it was the airbag wasn't hooked up; and they could fix it. i know they are lying, and they are trying to cover their tracks as this i am sure is just another electrical issue in my car. i am at my wits end on what to do with this car. i can't afford to trade it in, i have spent over $1000 on rental cars waiting for it to be repaired, and now this. also, the power door locks still do not work. *tr | |||
| 07/01/2008 | 20000 | ||
| Tl*the contact owns a 2007 honda accord. while driving approximately 65 mph, the vehicle swayed across the highway to avoid striking an animal. the vehicle rolled over twice before crashing into a chain link fence. the air bags failed to deploy, but the contact was not injured. the fire and police departments arrived at the scene. a police report was filed. the vehicle was towed to an authorized dealer. the insurance company stated that the vehicle was destroyed. the failure mileage was 20,000. | |||
| 01/07/2008 | 6000 | 2 | 09/06/2007 |
| While my 2007 honda accord was stopped in traffic, it was hit in the rear by a car moving at a high rate of speed. damage to my car was extensive, and both i and the driver of the other car were injured. i lost consciousness and suffered a concussion. i and the other driver were transported to the hospital by ambulance. in my car, the front, side and curtain air bags failed to deploy. the seat belt pre-tensioners probably did not work because i hit my head on the steering wheel with sufficient force to lose consciousness. i reported this to the local honda dealer where my car is being repaired, and i requested that the dealer inform the honda zone representative. my insurance company insists that my car is repairable, but i have lost total confidence in the safety systems of this car. *tr | |||
| 05/01/2007 | 2800 | 1 | 01/07/2007 |
| Tl*the contact owns a 2007 honda accord. the contact depressed the accelerator slightly and the pedal became stuck. the contact's vehicle sped around and crashed into a parked vehicle. the contact depressed the brake pedal, but the vehicle failed to decelerate or stop. she continued to apply the brakes and the vehicle stopped abruptly. the dealer was contacted regarding this failure. the current and failure mileages were 2,800. *ak the consumer stated the air bags didn't deploy. updated 06/08/07. *jb | |||
| AIR BAGS - FRONTAL | |||
| 09/15/2009 | 48550 | 1 | |
| While parking my car in my garage, i had put it in park and took my foot of the brake pedal, my 2007 honda accord sedan lunged forward hitting my drywall, solar water heater, washer and dryer then it jumped back and stopped. i was so stunned as i didn't know what was happening here. instantly the car decided to go in reverse at an accelerated rate down the hill of my driveway hitting the concrete side of my neighbor's garage, their car and bounced forward up the hill to hit my house again and stopped at the crest of the hill. the car is totaled. state farm insurance hired an investigator sea that decided that there are no deficiencies yet they failed to look at the transmission, electronic control module, powertrain only reviewed the brakes, tires, throttle. can you help me. after reviewing an article of the toyotas and how they and other manufacturers have gone to a new electronic throttle control module which has resulted in the same type of problem, i accelerated as my foot was on the brake the whole time and the shift gear was in park. this needs to be investigated further . possible new recall. there are several other incidents listed on the honda malfunctions complaint page under 2007 honda accords with the same type of problems, cars being totaled and what recourse do we have as consumers? obviously state farm isn't going to pursue it with honda just charge to me as an accident and probably drop me and raise my rates sky high. i need help on how to pursue this further. $10,000 damage to my house, car totaled @ $18,000+, and $19,000+ damage to my neighbor's house. luckily no children were out and no deaths occurred as a result of this. the only air bag that deployed were the side curtains not the driver's side either. *tr | |||
| 01/01/2009 | 25000 | 1 | |
| I am concerned that honda has used substandard brake rotors and faulty airbag equipment on some of their models. i owned a 2007 honda accord lx that required replacement of airbag components within two years of purchase(the car was new at purchase in 2007). it also developed faulty braking in the form of vibration and excessive stopping distances within 18 months of purchase--this was under mild driving conditions. i have been told by honda that it is common for their brake rotors to need turning within two years of service, which, based on my experience with vehicles, would constitutes a marginally sound brake rotor. substandard braking equipment coupled with questionable airbag components could lead to catastrophic consequences in the event of an incursion or near-incursion. *tr | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 07/11/2007 | 6000 | 1 | |
| My new car was totaled in a car accident rear ended and smashed into a car in front, air bags didn't deploy 2 setting a low and high. *tr | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 07/11/2007 | 6000 | 1 | |
| My new car was totaled in a car accident rear ended and smashed into a car in front, air bags didn't deploy 2 setting a low and high. *tr | |||
| 02/20/2007 | 140 | 2 | 02/16/2007 |
| Brand new 2007 honda accord lx purchased the car on february 16, 2007. on february 19, i started the car and the srs indicator lamp stayed lit the entire time the car was operating. each time i started the car later on that day, the srs lamp did not stay on after the initial start-up. on february 20, i drove to work and did not have a problem with the light staying on, but later in the day when i started the car the srs lamp came on and stayed on the entire time i drove it. the car has a total of 150 miles and already am having srs sensor glitches. *nm | |||
| AIR BAGS - SIDE/WINDOW | |||
| 06/01/2010 | 45000 | ||
| I was driving my 2007 honda accord sedan approximately 30mph on a highway service drive when my passenger side curtain airbag (front and rear) deployed without any cause. no collision occurred and there were no passengers in the car. there was no damage to the car except what was caused by the airbag deployment. i contacted the michigan state police and was told because there was no collision i did not require a police report and an officer was not sent to the scene. | |||
| 04/24/2010 | 55000 | ||
| I was driving my 2007 honda accord and a piece of debris was in the road. something hit the bottom of my car and caused the air bags to deploy on the passenger side front and back and also seat airbag. the airbags never inflated, just dropped down like a curtain and all the wrinkles are still in there. | |||
| 04/23/2008 | 14000 | 1 | |
| We were driving on highway 75 in richardson, tx on 4/23/08 about 9pm on a stormy night with a lot of lightning and rain and the passenger side air bag and passenger side curtain airbags came out with a very loud gun shot like sound but did not fully inflate. my wife and i were trying to figure out what happened to cause them to do that so we slowed down and pulled over to the side of the highway. we thought we had been shot at or something was thrown at the car because we were not hit by another auto. i got out and looked the car over and found no reason for the airbags and curtain to do that. my wife was thoroughly shaken and is still gun shy so to speak today riding in any vehicle. we started to get back on the highway and a few car lengths down the road realized that we also had a flat on the front right tire. honda says we ran over something that caused the airbags to deploy and that it was an insurance issue since we coincidentally had a flat after the airbags partially deployed. we obviously did run over something to cut the tire but no reason to make the airbags partially deploy and we certainly never expected side impact air curtains and airbags to deploy even if we ran over something. the honda serviceman said whatever we hit raised the back floorboard 2 inches - we think in that car that low to the ground that we would have heard it hit and/or felt it hit if it did that much damage. we have had the car since last september and have not had one complaint and the outside of the car is just like brand new - not even a scratch on it. we have pictures of the car with the defected airbags and curtain shown with an undamaged body. the air curtain you can tell never inflated - looks like new with all the wrinkles and folds. it never hit my wife at all. we surely thought honda would have stood behind their products better than this. *tr | |||
| 04/06/2008 | 1 | 10/01/2006 | |
| I was involved in a motor vehicle accident in which my 2007 honda accord was hit on the drivers side at approx twenty miles per hour. the side impact air bags did not deploy. the point of impact was on the drivers side door. *tr | |||