Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
05/16/20121200001
 On a six hour vacation trip, i began to experience acute middle back pain. i had begun a new job about a year prior to this trip, in which i made commutes of about 1 hr. and 15 minutes round-trip on 4-5 days a week. i had noticed over the course of my new commute that my car seat became increasingly uncomfortable. however, while on this long six hour trip, about 3 hours into the trip i began to feel severe back pain. i don't think we had taken a rest break by this point in the trip. it became uncomfortable for me to rest my back in the seat, as my middle vertebrae felt very sensitive to the touch. it then became more difficult to sit in a chair for more than a few minutes, and of course the driving posture became increasingly painful and uncomfortable. after some chiropractic treatment, the intensity of the pain has lessened, but the discomfort has never fully gone away. in recent months a physician has treated my back pain by with a prescription strength topical neuro/inflammation ointment. the physician has not yet given a specific diagnosis to my condition, but the pain and discomfort seems to be lessening very gradually. i believe the pain and discomfort is caused by the pronounced cupping shape of my car's seat and headrest, which keeps me from finding a comfortable posture while driving, especially on long-distance drives. *tr
05/16/2012120000
 On a six hour vacation trip, i began to experience acute middle back pain. i had begun a new job about a year prior to this trip, in which i made commutes of about 1 hr. and 15 minutes round-trip on 4-5 days a week. i had noticed over the course of my new commute that my car seat became increasingly uncomfortable. however, while on this long six hour trip, about 3 hours into the trip i began to feel severe back pain. i don't think we had taken a rest break by this point in the trip. it became uncomfortable for me to rest my back in the seat, as my middle vertebrae felt very sensitive to the touch. it then became more difficult to sit in a chair for more than a few minutes, and of course the driving posture became increasingly painful and uncomfortable. after some chiropractic treatment, the intensity of the pain has lessened, but the discomfort has never fully gone away. in recent months a physician has treated my back pain by with a a prescription strength topical neuro/inflammation ointment. the physician has not yet given a specific diagnosis to my condition, but the pain and discomfort seems to be lessening very gradually. i believe the pain and discomfort is caused by the pronounced cupping shape of my car's seat and headrest, which keeps me from finding a comfortable posture while driving, especially on long-distance drives.
05/26/2008220001
 Multiple electrical difficulties vehicle has been at the dealership on 2 separate occasions due to sporadic working of the power door locks and keyless entry system. they still have not found the issue. it is worse when it is humid and/or rains. during the winter months of 2007/2008; the stereo's lcd went warped and the whole stereo had to be replaced. on memorial day 2008; the drivers side seat caught fire while i was sitting in it parked waiting on my children to come out of a theme park. my husband burned his hand trying to put out the fire; and was out of work for about 2-weeks due to the burn. the dealership and honda refused to take responsibility for this fire; which started inside the seat due to the electronic seats and/or heated leather seats, as determined by the insurance company appraiser. the seat had to be replaced, the electronic seat components, heated leather seat components, part of the center console, and the carpeting and floor mats. we got the car back on july 3. on monday, july 7; my husband took the car to have it inspected (at the dealership); since the state inspection was past due. they rejected the inspection stating that the electronic system is not recognizing the seat belts. they later changed their tune when i called them and are now trying to say it wasn't that it was the airbag wasn't hooked up; and they could fix it. i know they are lying, and they are trying to cover their tracks as this i am sure is just another electrical issue in my car. i am at my wits end on what to do with this car. i can't afford to trade it in, i have spent over $1000 on rental cars waiting for it to be repaired, and now this. also, the power door locks still do not work. *tr
10/01/2007551
 The seat on our 2007 honda accord ex has a terribly loud squeak/creak sound in it every time the car moves and/or we get in or out. we have taken it back to the dealer to fix three different times over the 8 months that we have owned it and they have replaced almost every part in the base, track and cushion, but the creak will not stay away longer than a couple days before it returns, often worse than before. i know it is not a life-threatening defect, but when you pay over $20,000 for a brand new car, this should not be happening or they should at least be able to fix it! *tr
02/08/2007111/29/2006
 2007 honda accord lx. delivery taken in december 2006. front driver's seat has become extremely uncomfortable to sit in and drive. lumbar support wings are extremely hard causing severe pain and numbness in my lower back (pain and numbness last for a time after i get out of car) if i sit and drive over 15 minutes. i visited dealership, told nothing they could do and to buy a lumbar roll for my seat. came home and called customer service and i was informed that a tech says the foam can in fact become very hard under cold weather conditions as being experienced in massachusetts in 2007. was told to go out and buy a lumbar support pillow that inflates and put it in car only when i drive and run the heater before i get in for a while. problem should disappear when weather warms up, but will continue during cold weather. this is totally unacceptable, car cannot be garaged to protect against cold weather. how can i drive this car in the future winters with this existing problem? *nm
SEATS - FRONT ASSEMBLY - RECLINER
11/17/20073000109/02/2007
 Tl*the contact owns a 2007 honda accord. while the release lever was pushed downwards to slide the passenger seat forward, something underneath the release lever cut the contact's middle finger. he received six stitches. the current and failure mileages were 3,000. *updated 12/12/07 *bf updated 12/12/07