Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
09E063000HONDA (AMERICAN HONDA MOTOR CO.) E (Equipment)370003/15/2010MFRHONDA (AMERICAN HONDA MOTOR CO.)11/18/200911/18/2009
Defect SummaryHonda is recalling aftermarket full nose masks, part number 08p35-ta0-100 and 08p35-ta6-100 manufactured between august 9, 2007 through december 11, 2007. the accessory was designed specifically for model year 2008-2010 honda accord 4-door vehicles. it is possible for the nose mask material to interfere with part of the hood latch. if the hood has not been completely closed and the nose mask interferes with the secondary hood latch mechanism the hood may pop open while the vehicle being driven.
Consequence SummaryThis may result in reduced driver visibility that could increase the risk of a crash.
Corrective SummaryHonda is asking owners to please remove the nose mask immediately and call any authorized honda dealer to make an appointment to return the nose mask and have it replaced free of charge. the safety recall began on march 2009. owners may contact honda customer service at 1-800-999-1009.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - OTHER - LABELS
08-04005/31/200810025523Load carrying capacity reduced label for all honda vehicles. *pe08/15/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
06/01/201145000
 Tl* the contact owns a 2008 honda accord. the contact stated that the vehicle navigation system was defective. the contact mentioned that the light would stayed in deemed position therefore, he could not see any of the directions. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure who referred him to the dealer. the vehicle was not repaired. the failure and current mileage was 45,000.
06/01/201145000
 Tl - the contact owns a 2008 honda accord. the contact stated that the vehicle navigation system was defective. the contact mentioned that the light would stayed in deemed position therefore, he could not see any of the directions. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure who referred him to the dealer. the vehicle was not repaired. the failure and current mileage was 45,000. kmj
07/27/201025238
 Premature rear brake wear. rear brakes went metal on metal on rotors. three month prio nys vehicle inspuction performed and found not problems. honda dealer pulled wheels to inspect breakes and founde no problems. dealer would write down on invoice if brakes were marginal and inform customer. driving performed was mostly long distance thruway driving.
05/21/201016000
 Rear brakes failed at 16,000 miles and 48,000 miles after replacing the orignal brakes with cermaics on 2008 honda accord, premature wear.
05/10/20083000
 Both remote controls lose range of operation within months of replacing batteries. this has become very frustrating, where i often need to be standing right next to the car to lock/unlock it. i actually reverted to using the remote of my honda remote car starter instead of the key remote itself (of which has its own set of problems).
04/12/201029000
 I have a 2008 honda accord ex-l i picked up new in the fall of 2007. to date i have just over 30,000 miles. today, (4/12/10) i took my car to my local honda dealership for an oil change. i was told that my rear brakes were at 5% and repair cost would be $330.00!!! i mentioned i paid an additional $2,200.00 for an extended warranty on top of the $28,000.00 sticker price back in 2007. today i asked the honda advisor what does my $2,200.00 extended warranty cover? he said nothing mechanical. by this point i did not want to argue, but rather i paid the $38.13 for my oil change and left. also with my previous oil change maybe 3 months ago with about 29,000 miles i was also told my rear brakes were somewhere around 15% and i think the honda dealership quoted me around $300.00. i am definitely a named party in the gibbs lawsuit as of 12/17/09. i have not paid to fix my rear brakes yet. other problems i am having is my navigation freezes up, i have this rattling sound in my front drivers door, my front passenger door sounds like it is not closed all the way because i hear road noise, and twice now my wipers have continued to stay on even though i turned them off or the wipers will be delayed even though the wipers are off, my glove box is misaligned on the right hand side and at times when i am pulling into the garage with my foot off of the gas pedal, the car will accelerate forward a llittle. i am finished with this car!!!! my 2008 accord is my 3rd accord and by far the most obnoxious lemon i have ever owned. my 1986 and 2000 accords were more honda than my 2008 accord. i am thoroughly disgusted with honda's caring integrity.
12/06/200925000
 2008 honda accord is on its 3rd set of break pads and the rotars have been replaced too. only on the rear.
09/16/2009450001
 I own a 2008 honda accord lx-p. on wed., sept. 16, i hit a piece of construction debris in the road. the metal punctured the front driver-side tire. when i stopped to inspect the tire and replace it with the temporary spare, i followed the procedures for using the standard-issue jack that came with the vehicle to get the damaged tire off the car. the jack, however, bent under the weight of the vehicle; then it slipped out from under the frame, causing damage to the metal below the door. the jack, which does not feature a slot (more of an indented plate) to fit neatly around the reinforced part of the frame, did not hold up the car. because i believe the poorly designed jack contributed to the damage, i contacted american honda customer service and started a case. following the direction of my case manager, david kitchen, i visited the breakaway honda, where the parts technician commented that i did indeed have a defective jack. he took pictures, gave me an estimate, then communicated this to david kitchen. this was on oct. 21, 2009. since then, i have fallen into a black hole with american honda customer service. i have left many messages for david kitchen, with very little response or feedback. i even sent a letter to hiroyuki yamada, coo of customer service, which he never acknowledged. finally, on january 19, 2010, i was informed by mr. kitchen that my request for assistance to repair the vehicle was rejected by american honda because the honda engineers could not verify the conditions under which i used the jack. i shared that this answer was unsatisfactory -- that i was told by the parts technician that i had a defective jack -- and requested another person within american honda to whom i could appeal. mr. kitchen said the decision was his and there was no opportunity for appeal. mr. kitchen has all photos, estimates and correspondence regarding this case. four months of waiting on a relatively simple matter is inexcusable. *tr
06/01/2009165451
 Car locking/unlocking alarm on/off remote activator. when care purchased new, remote worked fine up to 30 feet from vehicle. after a year and seven months, the distance was reduced to one foot; then you still have to push remote several times. honda replaced the remotes (warranty), now after only one moth the problem is beginning again. *tr
02/08/200891001
 Bought a new honda accord 2008 in august 2008. this weekend the ac stopped working because a rock has made a tiny hole in the ac condenser. i am not happy with the response that the honda dealer said. he said that the warranty doesn't cover this. is this my fault driving on the road. where else should i drive? i have to pay a huge amount to get it working now. i want honda as a company responsible for this and want to sued it for making such bad designs. i am mentally affected by this incident which is no fault of mine. i don't feel comfortable driving now as some other part may break because i am driving on the us roads. *tr
02/05/20091
 Today i almost wreck because i could not see the turn signal on a 2008 or2009 honda accord because of the daytime running lights. the lights are next to the turn signal and are so bright they block the turn signal flash. *tr
12/12/200833001
 2008 honda ex-l accord coupe - during low light conditions (late evening/night) the headlights flicker every 10 -13 seconds. i constantly see other drivers gesturing at me as if i'm flicking my hi-beams at them. honda says that this is normal and says there is no fix . this is the first new car i've owned that has this problem. the battery is a little bigger than a motorcycle battery. this condition i believe is dangerous to on-coming traffic. this could also lead to failures of various other electronic control systems due to the fluctuating power spikes which could lead to devastating consequences while on the highway or freeway. *tr
06/29/200850001
 I own a new 2008 honda accord 4 cylinder. it has approx. 5,000 miles on it. the air conditioner has been working great. we get in our car to go and the a/c is blowing hot air. i call the honda dealer, we set up an appointment to carry the car in to have it checked out. they find that the condenser has a small hole apparently caused by a rock while driving down the road. this is considered a road hazard and therefore not covered under warranty. what is this condenser made of????? why-how- could this happen? how could a rock put a very small hole in this condenser? i think honda has a problem with this condenser. something is not right here!!! i have some questions about this being a road hazard. how many more times is a rock going to put a hole in this thin made condenser??? how many more times can i afford this to happen??? they charge me $98 for a diagnostic fee because this problem is not covered under warranty, otherwise it would have been free. they wanted to charge somewhere about $750 to replace the condenser if we file under our insurance and after the mechanic talked to someone else higher up, they decide if we do not file insurance, they will give me a break and charge me $279. do i file under my insurance and risk the chance of my insurance going up more or do i pay the $279? after deliberation, i chose to pay the $279. (i already have 2 teenagers on my insurance!!) they have to order the part and it won't be in til next week and then i will have to make another appointment to spend the day at the shop while my vehicle is repaired. my brand new car with no a/c and i live in louisiana. it's hot here people. it's july!!! this situation is making me even hotter!!!!!! like hot under the collar!!! *tr
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
07/01/2009108/01/2008
 2008 honda accord. consumer states air condition blows out hot air *tgw the consumer was informed by the dealer, a rock must have kicked up from the road and penetrated the condenser for the air conditioner. *jb
03/08/2009320001
 I purchased a 2008 honda accord lx last year and also purchased an extended warranty due to the amount of miles i drive per day. this year i took my car in to be serviced because the air conditioning was not cooling. the dealership informed me that the condenser was damaged from rocks hitting it and it would not be covered by warranty. the repair cost would be $594 and there was no way to prevent this problem from re-occurring in the future. i informed the service manager that this appeared to be a design flaw in the manufacturing of the vehicle. upon researching this problem on the internet, i found this is a common occurrence among honda & acura models. *tr
01/01/20083001
 2008 honda accord lx. all lights flicker when ac unit is running. *tr
04/09/200801
 Each time the air conditioner kicks in, the headlights dim dramatically. it happens every time the air conditioner compressor turns on. *tr
07/27/20081001
 I bought a brand new 2008 honda accord with a 4 cylinder engine. when the air conditioner kicks on and the headlights are on there is a noticeable and quick dimming almost flashing of the headlights and taillights. it is bright enough to seem as though i am flickering my head lights to the person in front of me on the highway and this is a serious safety hazard. i contacted honda both the dealership and a regional representative and was told this is normal and within specs. i am not alone with this problem as i have found many others with the same problem and they were all told the same from honda representatives. i have owned over 50 cars in my lifetime and flickering lights, let alone on a brand new $27000 care should never be considered normal. thank you for your time and i appreciate any feedback you would be able to provide. sincerely, john kalapodis *tr
07/12/20081
 Purchased a 2008 honda accord june 29,2008. finally got a chance to drive the vehicle for a period of time with the headlight on last night and noticed that the headlights keep dimming momentarily as the a/c or fan cycles about every 20-30 seconds. two issues that i have is that honda is aware of the issues as every 2008 accord does the same thing. it is rather noticeable and very distracting not only to the driver but no doubt to other drivers that think i may be flashing my lights at them. *tr
12/05/20075001
 I own a new 2008 honda accord ex 4-cyl. when the a/c is on, my headlights, running lights and tail lights flicker dim to bright approximately every 40 seconds while at idle and while driving. this is a major concern and should be corrected. i will contact all insurance companies concerning this. *tr
03/20/200815103/20/2008
 Voltage drop when a/c compressor turns on, resulting in headlights and taillights dimming/flickering. *tr
10/01/20071000509/24/2007
 Tl*the contact owns a 2008 honda accord. while driving 40 mph, she heard a cracking noise coming from the vehicle. in addition, she smelled propane fumes when she turned on the air condition. the dealer was unable to diagnose the failure. as of february 25, 2008, the dealer had not repaired the vehicle. the failure mileage was 1,000 and current 6,500. updated 3/19/08 *cn updated 03/19/08 *tr
02/25/2008545002/09/2008
 Exterior and interior lights flicker when the air conditioning compressor comes on. baytown honda service dept, baytown tx, stated this is normal and intended to do that. first they said they weren't aware of the problem, then they produced a service bulletin on the 2008 accord that advised honda is aware of the problem. baytown honda stated nothing could be done because honda said there is no problem with flickering lights. the flickering lights are a distraction to the driver and other drivers. *tr
EQUIPMENT - MECHANICAL - JACKS
09/16/2009450001
 I own a 2008 honda accord lx-p. on wed., sept. 16, i hit a piece of construction debris in the road. the metal punctured the front driver-side tire. when i stopped to inspect the tire and replace it with the temporary spare, i followed the procedures for using the standard-issue jack that came with the vehicle to get the damaged tire off the car. the jack, however, bent under the weight of the vehicle; then it slipped out from under the frame, causing damage to the metal below the door. the jack, which does not feature a slot (more of an indented plate) to fit neatly around the reinforced part of the frame, did not hold up the car. because i believe the poorly designed jack contributed to the damage, i contacted american honda customer service and started a case. following the direction of my case manager, david kitchen, i visited the breakaway honda, where the parts technician commented that i did indeed have a defective jack. he took pictures, gave me an estimate, then communicated this to david kitchen. this was on oct. 21, 2009. since then, i have fallen into a black hole with american honda customer service. i have left many messages for david kitchen, with very little response or feedback. i even sent a letter to hiroyuki yamada, coo of customer service, which he never acknowledged. finally, on january 19, 2010, i was informed by mr. kitchen that my request for assistance to repair the vehicle was rejected by american honda because the honda engineers could not verify the conditions under which i used the jack. i shared that this answer was unsatisfactory -- that i was told by the parts technician that i had a defective jack -- and requested another person within american honda to whom i could appeal. mr. kitchen said the decision was his and there was no opportunity for appeal. mr. kitchen has all photos, estimates and correspondence regarding this case. four months of waiting on a relatively simple matter is inexcusable. *tr