Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - COLUMN | |||||
| SB-09-078 | 07/19/2012 | 10045139 | Honda: when making either left or right hand turns, when driving, a clicking or popping noise is heard, coming from lower area of steering column. *pe | 08/21/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/19/2013 | 80000 | ||
| Tl- the contact owns a 2008 honda accord. the contact stated that while driving 45 mph, the rear wheels began to shake violently. the vehicle was taken to an independent mechanic where the contact was informed that there was no way to adjust the rear alignment. the vehicle was then taken to the dealer where the contact was also advised that the upper and lower control arms, as well as the knuckle would need to be replaced. the vehicle was not repaired. the failure and current mileage was 80,000. | |||
| 02/19/2013 | 80000 | ||
| Tl- the contact owns a 2008 honda accord. the contact stated while driving 45 mph the rear wheels began to wobble violently. the vehicle was taken to an independent mechanic for diagnosis and was informed there was no way to adjust rear alignment. the vehicle was taken to a dealer for diagnosis and was informed that there was no way to adjust the alignment and the upper and lower arms and the knuckle would need to be replaced. the vehicle had not been repaired. the failure and current mileage was 80,000. dt | |||
| 12/17/2012 | 62500 | ||
| Tl- the contact owns a 2008 honda accord. the contact stated that his vehicle was taken to an independent mechanic for an oil change when he was informed that there was a power steering leak. the contact was informed of a recall for nhtsa campaign id number: 12v222000 (steering:hydraulic power assist:hose, piping, and connections). however he noticed that his model year was not included. the dealer and manufacturer had not been notified. the vehicle had not repaired. the failure and current mileage was 62,500. dt | |||
| 07/15/2009 | 20000 | ||
| Tl- the contact owns a 2008 honda accord. the contact stated that while driving approximately 55 mph she noticed a growling sound coming from the steering column. the vehicle was taken to the dealer for diagnostic testing. the technician stated the power steering fluid was low and would have to be filled. after the power steering fluid was filled the failure continued. the vehicle was taken back to the dealer. the technician stated the alternator would have to be replaced. the failure continued after the repair. the vehicle was taken to an independent mechanic for routine maintenance. the mechanic stated there was a power steering fluid leak. the vehicle was not repaired. the approximate failure mileage was 20,000. pmb | |||
| 07/15/2009 | 20000 | ||
| Tl- the contact owns a 2008 honda accord. while driving approximately 55 mph the contact noticed a growling sound coming from the steering column. the vehicle was taken to the dealer for diagnostic testing. the technician stated the power steering fluid was low and would have to be filled. after the power steering fluid was filled the failure continued. the vehicle was taken back to the dealer. the technician stated the alternator would have to be replaced. the failure continued after the repair. the vehicle was taken to an independent mechanic for routine maintenance. the mechanic stated there was a power steering fluid leak. the vehicle was not repaired. the approximate failure mileage was 20,000. da | |||
| 05/12/2012 | 56000 | 1 | |
| I was driving the car on my way on 101 and power steering got failed while the car was running on 101. i was about to hit a car after but some how i realized that steering is responding late failed and i controlled the car . i was with my wife and son so thank to god for saving me on that day. i was under honda care warranty so they covered all repair cost. *tr | |||
| 05/12/2012 | 56000 | ||
| I was driving the car on my way on 101 and power steering got failed while the car was running on 101. i was about to hit a car after but some how i realized that steering is responding late failed and i controlled the car . i was with my wife and son so thank to god for saving me on that day. i was under honda care warranty so they covered all repair cost. | |||
| 02/10/2008 | 15000 | ||
| I purchased a new 2008 honda accord from what is now known as bel air honda. i had less than 50,000 miles when i had two sets of rear brake pads replaced. the 2nd set was replaced with a 3rd. at approx. 37,000 miles and the replacement was at my expense. the 1st 2 times i was reimbursed for the install, but the 3rd time the dealer and honda said sorry this ones on you. i feel this expenditure should not have been mine to pay. in less thgan 50,000miles i had 2 power steering pumps replaced. the 4th time the steering box also was damaged and it too replaced. this last time i was told this again was my expense so again their problem became mine. this time the dealer, bel air honda said lucky i bought the extended warranty or the cost to me would have been approximately $1,600.00. my worry is i am concerned that i could have a steering or brake failure while on the interstate causing an injury to me or someone else. i have voiced my cocerns to both american honda and bel air honda. they blame one another regarding the mechanical failures to my car. the dealer said honda sent them defective parts and honda said its a install problem. i have sent and spoke to many representatives of honda motors and there response to me amounted to them suggesting things will be getting better and hang in there. so i have a car that i feel unsafe driving that no one seems to be concerned with. their philosophy seems to be, get it repaired and maybe you'll have better luck next tyime. my honda is true and its been a total sad experience fof me. their the goliath and i'm david with no recourse to the total diregard to my on problem. honda probably has a good track record, but if you are having a serious problem with their car like i have, you get no satisfactory help from the automobile giant. there is a lot more to this sorry situation, but i am or will go over the limit i am allowed in this complaint memo. your help in getting my story told will be appreciated. | |||
| 01/20/2009 | 9000 | 1 | |
| My honda accord 08 steering wheel vibrates and shakes as when i press on the brake traveling 60+ miles on the freeway. honda dealer told me that i should replace the brakes and i did but still has the same problem. i feel unsafe driving my car on the freeway. and replacing brakes when my car has only 20,000 miles does not make any sense to me. my steering wheel started to shake when the car had less than 10,000 miles on it. what should i do?? *tr | |||
| 08/15/2008 | 300 | 1 | |
| I bought my 2008 honda accord coupe ex-l v6 mt on july 08. since the first 300+ miles, i am getting steering wheel vibration when the car reach 55 - 75mph+. i went to the dealer to check full alignment, 4 wheels balance, i even did the hunter 9700 road force for all wheels and tires. and, i am still having the same problem. this is a almost $30,000 car, i do not think it should has such a lemon car. *tr | |||
| 04/25/2008 | 1300 | 1 | |
| Vibration/shimmy in the steering wheel. took vehicle to purchasing dealer twice. dealer could not fix shimmy. dealer said that's the way honda is making them. shimmy starts ~ 60 mph and continues through 75 mph. shimmy is intermittent and varying in intensity depending on vehicle speed and load. took to 2nd dealer and verified problem. 2nd dealer also verified other 2008 accords having the same problem. *tr | |||
| 08/01/2008 | 18 | 1 | |
| I took delivery of 2008 honda accord coupe (4 cylinder automatic) in august of 2008. from day one i experience a steering wheel and suspension/drivetrain vibration & shimmy at speeds between 45-65 mph. the dealer replaced tires and wheels, and balanced four wheels during first service visit. on the second and last offered service visit for this defect, the dealer determined that the vehicle was operating as designed. they did not state that they could not verify the complaint and stated they would not make anymore attempts to diagnose or repair the problem. *tr | |||
| 11/05/2008 | 11000 | 1 | |
| 2008 honda accord ex-v6 steering wheel vibration at different speeds and in different situations occurs intermittently, never seems to happen at dealership. concerned that it could lead to loss of control or catastrophic failure. honda dealer denies existence of generalized problem with model. *tr | |||
| 10/20/2008 | 4800 | 1 | |
| 2008 accord coupe purchased 3 months ago, 4800 miles; whining sound that worsened over a week. power steering fluid level checked well below the lowest acceptable level. no signs of leakage under car. honda replaced the rack and pinion steering in warranty. not what i expected of my first honda. *tr | |||
| 07/31/2008 | 15 | 1 | |
| 1) headlight projection very poor. difficult to see100 feet ahead. this is exacerbated by a draw on the electrical system that makes the headlights dim while car is in motion. i will not drive the car at night or at night while it is raining. i feel that the car is dangerous and on several occasions i almost hit pedestrians walking or on a bicycle. this occurs on a daily basis and is constant. the honda dealer inspected the issue once and stated that there was no defect, but that the car operates to normal specification and id comparable to all 2008 honda accord 4 cylinder models. this issue was prevalent since i took delivery of the new car in july, 2008. 2.) since taking delivery of this vehicle and to the present date, there is a wobble/wheel shimmy in the suspension at various speeds and different degrees of severity on a daily basis. on the first repair attempt the dealer replaced several tires and performed a high tech wheel balance using a hunter 9700 road force balancing machine. the problem was not corrected. on the second visit the dealer test drove the car and stated that the issue is a characteristic of the vehicle and other honda accord 4 cylinder models with the same engine, transmission and suspension. conclusion: this car is dangerous, exhibits very poor steering and ride as it wanders and shimmies all over the road. this problem combined with poor headlight projection and dimming headlights make this vehicle a major hazard on wheels. *tr | |||
| 10/10/2008 | 8200 | 1 | |
| Tl*the contact owns a 2008 honda accord. while driving 65 mph, the steering wheel began to vibrate heavily and shake. the contact took the vehicle to the dealer, but they have been unable to diagnose the cause of the failure. they have rotated the tires and also replaced them; however, the failure still persists. she took the vehicle to michelin ntb and, after a test drive, they stated that the failure could stem from the suspension or transmission. michelin could not determine the cause of the failure as well. the contact believes that a crash could occur because she is unable to control the steering at high speeds. the failure mileage was 8,200 and current mileage was 8,300. updated 11/25/08. *lj updated 11/25/08.*jb | |||
| 10/21/2008 | 4700 | 1 | |
| 2008 accord coupe purchased 3 months ago, 4800 miles; whining sound that worsened over a week. power steering fluid level well below the lowest acceptable level. replaced with honda power steering fluid. no signs of leakage under car. the honda service department examined the car today and says the steering rack must be replaced. they confirmed that honda will cover all charges. not what i expected of my first honda. *tr | |||
| 09/08/2008 | 8700 | 1 | |
| My 2008 accords consistently flash/dim every 30 seconds when the auto climate control mode is on. this is a safety issue when driving on a dark road at night as one's eyes naturally look away from the road for about a second-- enough time to be dangerous. i complained to the dealer and they said all vehicles do this. i have never heard of any vehicle doing this. i asked when the service bulletin would be coming out, assuming there is one in the works given the widespread issue, but the service writer ignored my comment. i had to literally demand that the dealer write my complaint on the repair order, and at the end, with my repair order, the clerk handed me an article trying to explain away the issue or pacify me. (it was a honda article, which looked like it was from a repair manual or brochure, which stated that basically, if the customer complained to tell them its normal.) in auto climate mode, the air conditioning compressor/fan kicks on every 30 seconds (even in the middle of winter) and the lights seem to flash at that time. also,the steering pump makes a very loud whining/moaning noise at 1500-2000 rpms, and the steering in the vehicle has a shuttling/slipping sensation in the steering wheel upon turning. the dealer confirmed the steering issue and has ordered a new power steering pump which will hopefully remedy the issue. finally, the driver's door handle, interior and exterior, does not open the door on occasion. this is also a safety issue as being able to exit the vehicle in emergency is critical. for such a highly touted vehicle manufacturer, honda needs to work on fixing problems with their cars on the road and finding a resolution, not just their reputation and/or their bottom line. also, honda needs to instruct its dealers to take its customer's complaint's seriously, not simply attempt to diminish the complaint (i.e. headlights flashing) because it is a widespread issue. i am disappointed with honda's handling of the defects. *tr | |||
| 04/05/2008 | 125 | 3 | 04/04/2008 |
| Tl*the contact owns a 2008 honda accord. while driving 60 mph, the contact experienced excessive vibration in the steering wheel. the vehicle has been taken to the dealer approximately three times and they switched and rotated the tires. the failure still persists. the current mileage is 6,000. update 10/01/08 *cw the dealer informed the consumer that the vibration was caused my a motor mount location problem that honda was aware of and was working to correct it. updated 10/03/08. *jb | |||
| 08/11/2008 | 20 | 1 | |
| 2008 honda accord has wheel shimmy/vibration at 60-70mph. wheels oscillate violently and car wanders all over road (this is a replacement vehicle) i originally leased a 2008 honda accord in april 2008 and drove it for 4 months with same exact problem. $ attempts were made to fix original car to no avail. dealer won't even attempt to test drive or repair the replacement vehicle--has arranged appt. with district parts & service manager.*tr | |||
| 06/18/2008 | 1 | 1 | |
| 2008 honda accord ex sedan - steering wheel shakes/vibrates at highway speeds (60-65 mph). i fear that this creates a safety hazard since front wheels are continually shaking. the car has been to the dealer 3 times and the problem was not repaired. currently car has 1,200 miles. the problem has been experienced since it was picked up at the dealer. the dealer will not take any further action based on instruction from honda. *tr | |||
| 07/31/2008 | 3500 | 1 | |
| 2008 honda accord ex v/6 steering wheel vibration and shake at highway speeds 55-80 mph...........tires balanced 4 times..........tires replaced and roadforced balanced again ............still have wheel shake at speeds..... *tr | |||
| 01/15/2008 | 30 | 1 | 01/14/2008 |
| Tl*the contact owns a 2008 honda accord. typically, when driving between 60-70 mph, the steering wheel vibrates. the failure occurs every time the vehicle is driven; however, it will begin before reaching 60 mph on occasion. the vehicle has been taken to the dealer 6 or 7 times for this failure. the dealer was able to duplicate, but not correct the failure. the current mileage was 6,200 and failure mileage was 30. updated 07/29/08 *bf updated 08/01/08 | |||
| 01/14/2008 | 1 | 12/01/2007 | |
| Steering wheel and car vibrates over 55 mph gas sloshes in tank at stops (car moves from weight of gas moving in tank). *tr | |||
| 11/09/2007 | 37 | 1 | 11/09/2007 |
| Tl*the contact owns a 2008 honda accord. while driving between 60-70 mph, the front end vibrated and was felt through the steering wheel. there were no warning indicators. the dealer stated that the failure was normal. the failure mileage was 37 and current mileage was 1,350. | |||
| STEERING - COLUMN | |||
| 07/27/2009 | 26860 | ||
| Tl*the contact owns a 2008 honda accord. the steering column began vibrating while driving 70 mph. the vehicle was taken to the dealer multiple times, and a technician balanced and aligned the tires, cut the rotors and replaced the brake pads; however, none of the repairs have remedied the failure. the failure and current mileages were 26,860. | |||