Consumer Complaints


Fail datemilesoccurencesPurchase date
BRAKES
06/13/2012250001
 At around 25k miles, my honda accord began making loud screeching noises. after taking it to the repair shop, they said that my rear brakes were gone and needed to be replaced. this is completely ridiculous for the mileage i have driven. i did some research and found that many other people are having the same exact issue with premature wear in their rear brakes. in fact, there was a honda settlement for '08-'09 accords (and a few '10s) where they gave partial reimbursements for brake replacements. however, honda refuses to admit any wrongdoing and claims that this issue has been resolved in all vehicles thereafter. this is obviously a lie and they need to take responsibility for this continuing design failure. they need to pay for brake pad replacements and/or truly offer a fix for what causes the premature wear. *tr
06/13/201225000
 At around 25k miles, my honda accord began making loud screeching noises. after taking it to the repair shop, they said that my rear brakes were gone and needed to be replaced. this is completely ridiculous for the mileage i have driven. i did some research and found that many other people are having the same exact issue with premature wear in their rear brakes. in fact, there was a honda settlement for '08-'09 accords (and a few '10s) where they gave partial reimbursements for brake replacements. however, honda refuses to admit any wrongdoing and claims that this issue has been resolved in all vehicles thereafter. this is obviously a lie and they need to take responsibility for this continuing design failure. they need to pay for brake pad replacements and/or truly offer a fix for what causes the premature wear.
06/15/201225547
 Went to honda dealer for regular service at 25000 miles. was told i needed rear brakes replaced and flushed. $200 for the brake replacement and $170 for the flush. seems very early to have this service done. the car is still under warranty but was not covered.
04/18/201245000
 Bought my 2010 honda accord v6 exl new. at 45,000 miles the car experienced extreme shaking of the steering wheel and shuddering of the whole car when the brakes were applied at a speed of 70mph while on a trip. this was occuring whether the brakes were very lightly applied or more firmly applied. a repair shop said the rear rotors and rear brakes were needing to be replaced. the repair was performed and it reduced the symptoms by about 90%. now last week on another trip, the car began experiencing the exact same symptoms as it had prior to the 45000 mile repair. i have an appointment at the originating honda dealer on july 5th to address the problem. the over the phone speculation by the service advisor is it's the front rotors. these are expensive repairs but more important, the condition is dangerous when it happens. few things are more important than the brakes!
06/15/201225547
 Went to honda dealer for regular service at 25000 miles. was told i needed rear brakes replaced and flushed. $200 for the brake replacement and $170 for the flush. seems very early to have this service done. the car is still under warranty but was not covered.
04/18/201245000
 Bought my 2010 honda accord v6 exl new. at 45,000 miles the car experienced extreme shaking of the steering wheel and shuddering of the whole car when the brakes were applied at a speed of 70mph while on a trip. this was occuring whether the brakes were very lightly applied or more firmly applied. a repair shop said the rear rotors and rear brakes were needing to be replaced. the repair was performed and it reduced the symptoms by about 90%. now last week on another trip, the car began experiencing the exact same symptoms as it had prior to the 45000 mile repair. i have an appointment at the originating honda dealer on july 5th to address the problem. the over the phone speculation by the service advisor is it's the front rotors. these are expensive repairs but more important, the condition is dangerous when it happens. few things are more important than the brakes!
06/15/201225547
 Went to honda dealer for regular service at 25000 miles. was told i needed rear brakes replaced and flushed. $200 for the brake replacement and $170 for the flush. seems very early to have this service done. the car is still under warranty but was not covered.
04/18/201245000
 Bought my 2010 honda accord v6 exl new. at 45,000 miles the car experienced extreme shaking of the steering wheel and shuddering of the whole car when the brakes were applied at a speed of 70mph while on a trip. this was occuring whether the brakes were very lightly applied or more firmly applied. a repair shop said the rear rotors and rear brakes were needing to be replaced. the repair was performed and it reduced the symptoms by about 90%. now last week on another trip, the car began experiencing the exact same symptoms as it had prior to the 45000 mile repair. i have an appointment at the originating honda dealer on july 5th to address the problem. the over the phone speculation by the service advisor is it's the front rotors. these are expensive repairs but more important, the condition is dangerous when it happens. few things are more important than the brakes!
05/05/201230034
 I have had a very troubling and disappointing experience with the honda accord my wife and i purchased from rick roush honda (medina ohio) in july of 2010. i have attempted to work out a solution through the dealer but was told by mark igleheart the assistant service manger that the honda zone manager has refused to offer any compensation. we were expecting a normal $25.00 - $30.00 oil change. imagine our surprise when the total cost for the services came to $515.32. a)maintenance minder code ?b? service $82.27. i have no issue with this service as it makes good common sense. b)replaced engine and cabin (hepaa) air filters per maintenance minder code ?2? code. $66.55. again no issue. c) replaced rear brake pads and rotors $323.02. this is where i have an issue. according to the inspection checklist ?rear pads frozen in penches? caused the rotors to over-heat. there is no reason why this should have occurred to a vehicle with 30,000 miles. rear brakes should last 60,000 ? 70,000 miles. it is quite obvious this premature brake wear is a braking system defective the same as or similar to the issue in the class-action lawsuit settled in late 2010. have or will other 2010 honda accord owners experience the same problem? has honda orchestrated a cover up to avoid the bad press and a costly recall at the expense of the safety of its customers? i expect a reimbursement from honda for the $323.02 charge including the sales tax. that will be a total of $344.02 ($323.02 + tax of $21.00.
04/18/201245000
 Bought my 2010 honda accord v6 exl new. at 45,000 miles the car experienced extreme shaking of the steering wheel and shuddering of the whole car when the brakes were applied at a speed of 70mph while on a trip. this was occuring whether the brakes were very lightly applied or more firmly applied. a repair shop said the rear rotors and rear brakes were needing to be replaced. the repair was performed and it reduced the symptoms by about 90%. now last week on another trip, the car began experiencing the exact same symptoms as it had prior to the 45000 mile repair. i have an appointment at the originating honda dealer on july 5th to address the problem. the over the phone speculation by the service advisor is it's the front rotors. these are expensive repairs but more important, the condition is dangerous when it happens. few things are more important than the brakes!
05/05/201230034
 I have had a very troubling and disappointing experience with the honda accord my wife and i purchased from rick roush honda (medina ohio) in july of 2010. i have attempted to work out a solution through the dealer but was told by mark igleheart the assistant service manger that the honda zone manager has refused to offer any compensation. we were expecting a normal $25.00 - $30.00 oil change. imagine our surprise when the total cost for the services came to $515.32. a)maintenance minder code ?b? service $82.27. i have no issue with this service as it makes good common sense. b)replaced engine and cabin (hepaa) air filters per maintenance minder code ?2? code. $66.55. again no issue. c) replaced rear brake pads and rotors $323.02. this is where i have an issue. according to the inspection checklist ?rear pads frozen in penches? caused the rotors to over-heat. there is no reason why this should have occurred to a vehicle with 30,000 miles. rear brakes should last 60,000 ? 70,000 miles. it is quite obvious this premature brake wear is a braking system defective the same as or similar to the issue in the class-action lawsuit settled in late 2010. have or will other 2010 honda accord owners experience the same problem? has honda orchestrated a cover up to avoid the bad press and a costly recall at the expense of the safety of its customers? i expect a reimbursement from honda for the $323.02 charge including the sales tax. that will be a total of $344.02 ($323.02 + tax of $21.00.
06/14/201228422
 Tl* the contact owns a 2010 honda accord. the contact stated that two months after purchasing the vehicle, she had to replace the rear brakes, rotors and the front calipers. the dealer stated that they would give the contact a discount on the repairs. the vehicle was repaired. the manufacturer was notified of the issue but offered no assistance. the failure and current mileages were 28,422.
06/14/201228422
 Tl- the contact owns a 2010 honda accord. the contact stated that two months after purchasing the vehicle, she had to replace the rear brakes, rotors and the front calipers. the dealer stated that they would give the contact a discount on the repairs. the vehicle was repaired. the manufacturer was notified of the issue but offered no assistance. the failure and current mileages were 28,422. kmj
06/14/201228422
 Tl- the contact owns a 2010 honda accord. the contact stated that 2 months after she purchased the vehicle she had to replace the rear brakes and rotors as well as the front calipers. the dealer was notified and stated they would give the contact a discount but could not cover it all as they were a nissan dealer. the vehicle was repaired. the manufacturer was notified but offered no assistance. the failure and current mileages were 28,422
06/02/201242000
 At 42k miles, break wear indicator began to indicate premature wear on left rear wheel. i know this was a problem with 2008-2009 and some 2010 models, figured it should have been fixed when i received mine.