Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
11V395000HONDA (AMERICAN HONDA MOTOR CO.)from 07/01/2004 to 01/18/2010V (Vehicle)151210708/27/2011MFRHONDA (AMERICAN HONDA MOTOR CO.)08/04/201108/04/2011
Defect SummaryHonda is recalling certain model year 2005-2010 accord, 2007-2010 cr-v, and 2005-2008 element passenger cars manufactured from july 1, 2004, through september 3, 2010. the outer race of the secondary shaft bearing may be broken during certain driving styles. a broken outer race may cause abnormal noise, the malfunction indicator light to turn on, and allow contact between the transmission idle gear and an electronic sensor housing within the transmission.
Consequence SummaryThis could result in a short circuit causing the engine to stall. additionally, broken pieces of the outer race or ball bearing from the secondary shaft may become lodged in the parking pawl resulting in the vehicle rolling after the driver has placed the gear selector in the park position. engine stall and unexpected vehicle movement increases the risk of a crash or personal injury to persons within the path of a rolling vehicle.
Corrective SummaryHonda will notify owners and dealers will update the automatic transmission control module software free of charge. the safety recall began on august 27, 2011. owners may contact honda automobile customer service at 1-800-999-1009.
NotesHonda's recall campaign number is r89.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
SB-10-03307/15/201110039424Honda: spark plugs may be fouled. the malfunction light comes on with stored trouble lights. *rm07/29/2011
11-01102/25/201110037974Ready06/08/2011
11-01102/25/201110037974Honda: the malfunction light is on and a software update is needed. *rm06/08/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
11/19/201237000
 Tl- the contact owns a 2010 honda accord. the contact stated that the vehicle exhibited an abnormal grinding sound and stalled without warning. the contact was able to restart the vehicle with the help of a roadside assistance service. the vehicle was taken to the dealer but was not diagnosed. the contact spoke to the manufacturer in regard to nhtsa recall campaign id number: 11v395000 (power train: automatic transmission: control module (tcm, pcm) but was advised that the vehicle was not included in the recall campaign. the failure and the current mileage was 37,000. kmj
11/19/201237000
 Tl- the contact owns a 2010 honda accord. the contact stated the vehicle stalled without warning. the contact stated the vehicle made a grinding sound right before the vehicle stalled. the contact called aaa and they were able to get the vehicle to start. the vehicle was taken to the dealer and the vehicle had not been dianosed. the contact spoke to the manufacturer in regards to nhtsa recall campaign od number: 11v395000 (power train: automatic transmission: control module (tcm, pcm) dealing with the automatic tranmission control software, but the manufacturer stated the vehicle was not included. the failure mileage and current mileages were 37,000.rl
07/01/201120000
 Transmission jumps. hesitates and stalls somewhat frequently, a lot more than to be expected of a car only 2 years old. more so at the lower gears when accelerating. rpm is not consistent with throttle input. unfortunately, it does not trigger the check engine light, so honda does not see an issue, but something is off with the driveability.
04/02/201020000
 At 20,000 miles the vehicle had a failed wheel bearing (noise/vibration), passenger-side front. driver-side front wheel bearing failed at 34,000 miles. dealer replaced the hub/bearing assemblies under warranty. this is a defect, as the bearings should not fail at such a low mileage. how long will the replacement bearings last ?
10/13/201025000
 Tl- the contact owns a 2010 honda accord. the contact stated that the automatic transmission control module software was defective. when the gear was shifted into park, the vehicle would automatically shift out of park and into reverse, causing injury to the contact. the contact referenced nhtsa recall campaign id number: 11v395000 (power train: automatic transmission: control module -tcm, pcm) but was advised by the manufacturer that the vin was not included. the vehicle was neither inspected nor repaired for the failure. the failure mileage was 25,000. kmj
10/13/201025000
 Tl-the contact owns a 2010 honda accord. the contact stated the automatic transmission control module software which affects the secondary shaft bearing in the transmission defective. when the gear was shifted into park it automatically shifted out of park into reverse causing him to injure himself. the contact stated there was a recall but was not notified by the dealer nor manufacturer. he did not notify the dealer or manufacturer of the failure. nhtsa recall campaign id number: 11v395000, power train: automatic transmission: control module (tcm, pcm); honda's recall campaign number was r89. the failure mileage was 25,000. mw
05/09/201046001
 The car had only 4100 mi. and consumed a complete fill dry. took it to local dealership and was told that this is normal at times for the car to do this one time. car was also shutting the cylinders down at app.30 mph not the 55 mph it was designed to do to save mileage. it was returned to us and 3 days later started doing it again. returned to dealer and was told it had the wrong plugs in it.changed the plugs and returned to us. drove the car appp. 90 mi. and started it again. the service mgr. told us that this was happening to more than my accord. this time they called and told me that the rocker arm pin in cyl. no.2 was undersized and was sticking closed,causing a miss. but not sure if this would fix the problem or not. all the while they were communicating with engr. from honda. they have my car for a week and it is a lease.they are talking of changing a head or maybe even the block. purchasing a 30000.00 auto and having only 4900 mi. is not acceptable. i would like another honda in it's place and i would be completely satisfied. had the rocker arm stuck open the piston would have exploded and could cause great bodily harm to myself and anyone around me at the time. this is a dangerous situation occurring here and could really involve a lot of innocent people if it continues. *tr
POWER TRAIN - AUTOMATIC TRANSMISSION
09/02/201127428
 Tl-the contact owns a 2010 honda accord. the contact stated that the gear shift button failed. the button would not allow the shifter to shift between gears. the dealer was contacted but could not understand the nature of the failure because the vehicle was not taken in to the dealer for inspection. the manufacturer was not notified. the failure mileage was 27,428. kmj
09/02/201127428
 Tl-the contact owns a 2010 honda accord. the contact stated the gear shift button that releases the gears has failed. the button will not allow you to move from gear to gear it stops in the middle. the dealer was called but could not understand the nature of the failure because the vehicle was not taken in to the dealership. the manufacturer was no notified. the failure mileage was 27,428. mw
09/28/20101000
 After 9 years of perfect satisfaction with a 2001 honda accord,i purchased a new 2010honda accord on 08/2010. loud whining noise started after approx. 1000 miles of driving. heard whine, loud and consistant on startup and the whine intensifies as the engine warms with driving. dealer replaced power steering pump on my third trip to honda service.noise continues even louder with new pump. a return trip to honda dealer i was told it is a noise charteristic of this model. the nerve racking whine is deadened only with the radio vol. turned up. two other problems create very stressful driving conditions. the head rest extend too much forward creating severe neck strain and the stiff feel in the seats require constant shifting of position. i will never purchase nor recommend a honda to anyone. my main concern now: is this whine an indicater for an unsafe situation or for a more serious mechanical problem?
07/16/2010
 My 2010 honda accord is loud when starting, sounds like a race car. it also does not stop on a dime and in fact speeds up as i apply the brakes. thirdly, the revs are too high and lastly, the gear shifts on acceleration is not smooth at all and sounds like the car is pushing too hard to change gears! these problems happen all the time. i took to dealer month ago saw nothing. only had car two months!!
04/06/2010925
 Honda 2010 accord exl this vehicle has a problem when coming to a stop. the engine will not disengage and bring the car to a stop. i had to shift into neutral while holding the brake securely to stop it from hitting the vehicle in front of me.. the millage is under 1,000 miles. the incident has occurred twice (2) in the last 2 weeks. my name is santo
POWER TRAIN - MANUAL TRANSMISSION
09/10/201015000
 Tl- the contact owns a 2010 honda accord. the contact stated that she parked the vehicle in a parking space and went into the store and when she came out the vehicle had rolled down to the other end of the parking lot. the vehicle was in park and the emergency brake was set when she went into the store. the vehicle crashed into 2 other vehicles. one party in the other vehicle is claiming a whip lash injury. the police responded and filed a report. the vehicle was driven home and is currently being repaired by a local repair shop. the failure mileage was approximately 15,000. rd
08/03/2010600
 I had a 2010 accord, after 400-600miles i started getting the clicking sound when turning left everytime. i took the vehicle into the dealer the first time and they did not fix the issue. the second time i took it in around 1200 miles. this time they found the issue to be the reverse gear fork. there was an internal spring that had broke. thankfully it's under warranty, they put a new reverse gear fork in and no problems since. noise has gone.
04/30/20109901
 Honda accord 2010 ex 4-cyl manual transmission - vehicle id is [xxx] i went to put the car in neutral as i approached a stop light. it had felt 'odd' leaving the previous light. the clutch pedal went to the floor and stayed there. the gearbox locked up so i couldn't shift into any gear. the motor was still running normally. a motorcycle cop came to help me - it was in heavy traffic - and he couldn't get the clutch or gears to work. i turned it off. after about five minutes, i looked at the clutch pedal. a gentle tug and it came back up. i restarted the car and was able to drive it home, a couple more miles, without further problems. the car had 900 miles on the odometer. i consulted an online honda technician and received this response: the problem is the clutch master cylinder . there are issues with the rods getting stuck . the dealer will need to replace the clutch master and bleed the system to fix this issue. have done a few so far . no bulletin or recall yet. i took the car to the dealer (motorcars honda cleveland). they confirmed this diagnosis and replaced the clutch master cylinder. the service rep also said their cleveland heights service department had also seen the same problem a number of times. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr