Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION
10V640000HONDA (AMERICAN HONDA MOTOR CO.)from 07/07/2010 to 08/17/2010V (Vehicle)10823MFRHONDA (AMERICAN HONDA MOTOR CO.)12/16/201012/22/2010
Defect SummaryHonda is recalling certain model year 2010-2011 honda accord v6 and model year 2011 honda pilot vehicles. the bolts that attach the lower left and right front damper bracket to the front suspension and the spindle nuts on the pilot may not have been properly tightened which may result in loss of steering. the spindle nuts for the axle on the accord v6 may not have been tightened properly which may result in excessive noise and/or loss of steering.
Consequence SummaryLoss of steering increases the risk of a crash.
Corrective SummaryDealer will inspect and replace any loose front damper bracket bolts or spindle nuts on the pilot if necessary. dealer will inspect and replace the spindle nuts on the accord v6 if necessary. the safety recall began december 23, 2010. owners may contact honda at 1-800-999-1009.
NotesHonda's safety recall no. r60.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
05/15/201259000
 Tl- the contact owns a 2010 honda accord. while driving approximately 20 mph the contact noticed a metallic snapping sound coming from the front end of the vehicle. the sound could be heard at all speeds and more so with more weight in the vehicle. the vehicle was taken to the dealer seven times. the technician replaced the struts and the sway bar but the failure continued. the technician stated the failure was caused by the ball joint assembly which was faulty. the technician stated there were no repairs available to remedy the failure and stated it was not a safety issue. the vehicle was not repaired. the approximate failure mileage was 59,000, kmj
05/15/201259000
 Tl- the contact owns a 2010 honda accord. while driving approximately 20 mph the contact noticed a metallic snapping sound coming from the front end of the vehicle. the sound could be heard at all speeds and more so with more weight in the vehicle. the vehicle was taking to the dealer seven different times. the technician replaced the struts and the sway bar but the failure continued. the technician stated the failure was caused by the ball joint assembly which was faulty. the technician stated there were no repairs available to remedy the failure and stated it was not a safety issue. the vehicle was not repaired. the approximate failure mileage was 59,000, da
07/11/2012140591
 The front suspension is making a knocking or thumping sound. the noise can be heard inside the car but not outside the car. the noise appears on hot summer days after the car has been driven for about 30 - 60 minutes. the noise is primarily heard at low speeds and when the brake is applied. sometimes it can be felt in the steering wheel or brake pedal. the car was taken to a kansas city area honda dealer but the noise was not duplicated because the car sat for a while and was not driven for 30 - 60 minutes. there are two similar complaints on safercar.gov. a texan recently reported the same problem on the hondaaccordforum.com. he reports the honda dealer service representative said they had three similar reports and the fix is to replace both front knuckles and bearings. he said the honda tech line is aware of this problem. he wonders why a service bulletin or recall has not been issued because it could lead to loss of steering. i believe this is a common problem and that something should be formally done to correct the problem. request nhtsa initiate a defects investigation. *tr
07/11/201214059
 The front suspension is making a knocking or thumping sound. the noise can be heard inside the car but not outside the car. the noise appears on hot summer days after the car has been driven for about 30 - 60 minutes. the noise is primarily heard at low speeds and when the brake is applied. sometimes it can be fealt in the steering wheel or brake pedal. the car was taken to a kansas city area honda dealer but the noise was not duplicated because the car sat for a while and was not driven for 30 - 60 minutes. there are two similar complaints on safercar.gov. a texan recently reported the same problem on the hondaaccordforum.com. he reports the honda dealer service representative said they had three similar reports and the fix is to replace both front knuckles and bearings. he said the honda tech line is aware of this problem. he wonders why a service bulletin or recall has not been issued because it could lead to loss of steering. i believe this is a common problem and that someting should be formally done to correct the problem. request nhtsa initiate a defects investigation.
04/02/201020000
 At 20,000 miles the vehicle had a failed wheel bearing (noise/vibration), passenger-side front. driver-side front wheel bearing failed at 34,000 miles. dealer replaced the hub/bearing assemblies under warranty. this is a defect, as the bearings should not fail at such a low mileage. how long will the replacement bearings last ?
08/09/201116000
 Tl* the contact owns a 2010 honda accord cross tour. while driving approximately 70 mph, the contact experienced severe vibration in the steering wheel, including the front driver and passenger seats. in addition, the brake pedal would pulsate upon engaging. the vehicle was taken to an authorized dealer who stated the vibration was a characteristic of the vehicle. the manufacturer was made aware of the problem. the approximate failure mileage was 16,000.
08/09/201116000
 Tl-the contact owns a 2010 honda accord cross tour. while driving approximately 70 mph, the contact experienced severe vibration in the steering wheel, including the front driver and passenger seats. in addition, the brake pedal would pulsate upon engaging. the vehicle was taken to an authorized dealer who stated the vibration was a characteristic of the vehicle. the manufacturer was made aware of the problem. the approximate failure mileage was 16,000. kmj
08/09/201116000
 Tl-the contact owns a 2010 honda accord cross tour. while driving approximately 70 mph, the contact experienced severe vibration in the steering wheel, including the front driver and passenger seats. in addition, the brake pedal would pulsate upon engaging. the vehicle was taken to an authorized dealer who stated the vibration was a characteristic of the vehicle. the manufacturer was made aware of the problem. the approximate failure mileage was 16,000. js
02/01/2010521
 I bought a new 2010 honda accord at marin honda in larkspur, california on sunday 1/31/2010. but i did not pick up the car until monday 2/1/2010 because the car was not prepared on sunday evening. i drove the car home from the dealer in the afternoon on 2/1/2010 and i began to notice a rattling noise coming from the hood on driver side. i brought the car back to the dealer on tuesday morning where a mechanic suggested that the noise maybe coming from the defective housing unit of the windshield wiper. the mechanic ordered the new part but it will not be available until next week. the noise has been persistent and getting stronger/louder when i applied the brake and when the car is idling at intersection. the steering wheel also appeared to shake whenever this loud rattling noise came out. i am afraid that this problem maybe more that just a defective housing part of the windshield wiper, hence i am reporting this to assure that electrical problem or brakes problem are not the issue for honda (in lieu of what is going on with toyota cars at the present time). please let me know if you had similar complaints for the new model honda accord. i had been a loyal customer of honda but this incidence is making me very concerned about their quality assurance service before releasing new cars into the market. i thank you for the important work that you do to keep consumers like me safe on the road. *tr