Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/04/2010 | 8700 | ||
| Purchased a 2010 honda in january 2010. we experienced excessive oil usage and yellow warning light on intermittently. we requested an oil change at 4,500 miles and were told not to change the first oil until the oil life showed 15%. while traveling, at approximately 7,500 miles, the vehicle oil life indicator showed about 40% use although the vehicle had no oil showing on the dipstick. the exhaust pipes were blackened. oil was added and we were told there could be engine damage. we returned to the honda dealer who we purchased the vehicle from who advised us if the oil usage was less than a quart every 1,000 miles oil use was not excessive. we were told the car was fine and the tail pipes were not a problem. we continue to have to add oil between oil changes. | |||
| 04/24/2012 | 21500 | ||
| This complaint regards my 2010 honda accord. at around 21,500 miles, i noticed my vehicle began making a humming sound toward the front of the vehicle. this sound would increase as the car accelerated and decrease as the car decelerated. when i brought my accord in for routine maintenance on 04/24/12, i informed the desk agent at the honda dealership of the noise. it was determined that the noise stemmed from a wheel bearing that had gone bad on the right front passenger side of my vehicle. although this malfunction was still covered under the factory warranty that came with the vehicle, i felt the need to report this problem as this was a premature malfunction of a very crucial part to my vehicle. it seems as if the damage occurred while my vehicle was shut off, and i cut the wheel to get a better vantage point under my wheel well. i make this assumption since i hadn't heard the noise before doing this, and then the first time i drove my car after doing this, which happened to be an hour later, the noise became apparent. many other persons that own a similar vehicle as mine may not think much of this noise if their vehicle(s) have similar mileage such as mine since wheel bearings typically last much longer than this. this could be a catastrophic mistake if this assumption is made, so i figured it prudent to advise on my experience in case this were to happen to another vehicle owner or lessee in a similar situation to mine. for the record, my car has been regularly maintained my local honda dealership and has not been driven in adverse conditions. | |||
| 05/05/2012 | |||
| Was making a turn on to youngs street near burger king, car infront of me stopped for there was too much traffic and i bumped into the car infront of me in which was a toyota camery. my front bumper, my hood, ratoror was bent inward, passenger side panel was bent inward, head light was smashed in and broke, frame for front fender was bend inward and my air bags did not deploy. police officer noticed that they did not. | |||
| 05/16/2011 | |||
| Usually i will start my car and start rolling out of a parking lot. always before i can get out of the parking lot and get up to speed (usually under 20mph and 1500-2000rpm), i get a short (1-2 second) loud and strong vibration that i can feel from the gas pedal. | |||
| 03/12/2012 | |||
| My wife was driving 2010 honda accord back from work at 2:00pm afternoon. she was in the next street which was hardly 500 ft long at the appx speed of 20mph. she lost the control and hit a small tree on left side end of the street and car rolled over. fortunately there was no one on the road and she was wearing seat belt and front airbag deployed. but even though car flipped & rolled over, side & curtain airbags did not deploy which possibly resulted in very serious injury to her left hand. both the driver side & passanger side window glasses completely shattered. she never lost her conciousness and she could not recall why this happened. all she remember is that she was going to hit the tree and tried to steer away from it. | |||
| 06/10/2011 | 4286 | ||
| Trunk lid will not stay in the up /opened position. the left and right trunk springs were replaced jan/feb 2010. trunk lid continues to fall. on the head of the individual attempting to access the trunk space. | |||
| 08/23/2011 | 38620 | ||
| The day after my ac stopped working i decided to take it to the nearest dealer which was autowest honda of fremont. even though summer was almost over it was still hot enough not to live with out ac so i decided to have my ac diagnosed. apparently the dealer said that a small pebble hit my condenser which caused my ac to stop working. my insurance will cover it but my deductible is too high, my honda warranty does not want to cover it because it was not a defect and of course the cost to fix the ac condenser plus labor would cost about $900!! i really find this type of incident un fair! if it that simple for a condenser to be damaged by a pebble why would honda put out a vehicle like that out on the streets! i know the condenser has to be exposed but i believe the model of this vehicle exposes the condenser too much and if its that simple for the condenser to get damaged then honda has to do something about it. i bought the car brand new and to have such a necessary repair running for $900 at 30,000 miles is ridiculous. either put better condenser on honda vehicles or don't put vehicles out there where one has to worry about hitting pebbles because they might cost you another $900! really unhappy with honda right now, especially the fact that i love honda's and most of my family members have one. hopefully honda can fix this, brand new car and already unhappy at 30,000! and of course i had to pay the$150 for diagnosing the thing because it was not covered by my honda protection plan! how are we suppose to drive a honda accord coupe with piece of mind if i have to worry about a pebble hitting my condenser and damaging it, when streets are full of them! i need a car that would give me piece of mind not one that would put me at risk financially every time i'm driving the damn thing! sorry for the complain honda and hope you can do something to fix this. | |||
| 08/08/2010 | 19123 | ||
| Rear brakes needed to be replaced at 19000 miles. dealership told me that is expected for my make and model. | |||
| 06/23/2011 | 25000 | ||
| 2010 honda accord. pre-mature rear brake ware. i have 25,ooo miles, all highway. the rear brakes had to be replaced. i went to honda. they said it was my fault. and wanted $ 250, to fix. said i needed new roators (lie, local shop said rear brake shot, not roators. dealer no help. called american honda, they said they would call the dealer, and try to help. dealer told them i was never there. i have invoice, there is a class action suite, for 2009 rear brakes, not my 2010. (yet) | |||
| 05/25/2011 | |||
| In front of the 2010 accord there are two big holes cut out for a sporty look. everyday driving to and from work on the highway something flew up from off the road and went into one of the open areas and sliced my air condensor and all of my freon leaked out and it wouldn't be patched entire piece had to be replaced so my complaint is why would an area like that be left wide open to a main part of the a/c and not a piece of mesh there to protect that. it was not covered on my 100,000 mile warrenty so therefore the repair had to come out of my pocket on a 6 month old car. i should not be affraid to drive my car but honestly i am due to the fact that i just had this fixed and it very well could happen again no warning all because this are is exposed and it is not covered under my warrenty!!!! | |||
| 09/10/2010 | 10074 | ||
| I purchased a new 2010 honda accord lx-p in late november of 2009. on september 10, 2010, i scheduled an appointment to bring the vehicle in because there was a severe whining noise at idle that was most prominent under speeds of 20 mph. the whining noise started about four weeks earlier and seemed to dissipate once the transmission shifted into second gear. the noise sounds exactly like a power steering pump low on fluid or just before the pump starts to go out. i took the vehicle directly to the dealership since it was under warranty and left it there for several hours. upon returning to the garage, the technician informed me the noise is a common occurrence with all accords with the 4-cylinder engine and automatic transmission. he stated he even removed the power steering belt to rule-out the power steering pump. i then asked him if this was the case, where exactly was the whining coming from? he informed me that he just didn't know. please help! to overcome the severe whining, i have to turn the radio up or turn on the ac/heater fan to drown out the noise. | |||
| 12/13/2010 | 3500 | ||
| Unable to get the lock mechanism to engage to start the car. my mother has been left stranded five times due to lock mechanism seizing and her being unable to start car. she has called the honda service dept. twice and they recommended pulling hard on steering wheel (toward chest of driver). they obviously knew to recommend this remedy. but my mother is 90 pounds and frail. it took strong males (strangers in a parking lot,most recently while it was snowing) to pull the steering wheel out to affect the remedy so the car would start. honda has not offered to correct the problem and tries to blame her for leaning on the steering wheel as she exits the vehicle. 90 pounds??? my extended family has owned 20+ honda's in the past - including me owning a 2009 ex-l. we are all now disappointed. not to mention that my mother was made to wait in honda service for her initial 3000 mile oil change for 2 hours. they also charge her for rotating the tires at 3000 miles...talking about taking advantage of an elderly widow..... she went later to have the air checked in her tires because of the low pressure warning (remember, she is recently widowed with no knowledge of cars and her children are hours away) and they mad her wait 1 hour for this. shame on honda. her car is up for sale and so is mine. the extended family will no longer buy honda's. her local dealer where she bought the car is asheboro honda, asheboro, north carolina. they have thus far been indifferent to her situation. | |||
| 10/30/2010 | 80 | ||
| I leased a 2010 honda accord. two days later as i was driving down the highway, the engine suddenly shut down along with all the dashboard instruments. everything went black inside. a truck traveling behind me nearly missed hitting me and i avoided a very serious accident. the dealership has had the car for one week and is saying the computer they are hooking the car up to is not coming up with any problems and there is nothing wrong with the car. i am being put in a dangerous situation by driving a car that has not been fixed. there is obviously something very wrong. | |||
| 06/29/2010 | 16208 | ||
| I took my 2008 honda accord for a 15,000 mile check-up and the dealer found excessive wear on my rear brakes and had to replace the rear brakes and service rotors on an out-of -pocket cost to me. | |||
| 08/18/2010 | |||
| I have had a hard time seeing some of the newer model cars at dusk dawn and night. it seems that some of the newer models have daytime running lamps that consist only of head lights which the drivers mistaken for have all their lights on. so a car may have headlamps but no tail lamps. i do approve of drl's ( i turn on my lights at all times) but they should include tail lamps. i believe this new setup is more dangerous than helpful. | |||