Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/08/2011 | 17545 | ||
| Tl-the contact owns a 2010 honda accord. the contact stated that while driving at low speeds he heard an abnormal noise, followed by the windshield fracturing without impact. both the dealer and the manufacturer were notified of the failure but did not offer any assistance. no repairs were performed. the current and the failure mileage was 17,545. kmj | |||
| 11/08/2011 | 17545 | ||
| Tl-the contact owns a 2010 honda accord. the contact stated that while driving at low speeds he heard a noise when the windshield suddenly cracked without impact. both the dealer and manufacturer were notified but did not offer any assistance. no repairs were performed. the current and failure mileage was 17,545. bw | |||
| 06/29/2011 | 11410 | ||
| We were driving on the highway when we started hearing a cracking noise coming from the sunroof. my boyfriend looked up to see the sunroof cracking. he quickly closed the sunroof cover just before the glass shattered. no construction vehicles or heavy equipment were in the vicinity. no rock or other projectile hit the car. i contacted my local dealer and left a message for the service manager. i contacted honda customer service the next day and got a case number. i dropped my car off at the dealer the following morning with the understanding that the dealer's general manager would take a look at it. before lunch, i got a call from the dealer that honda denied my claim for a warranty repair, stating it was accidental damage. i contacted honda and the regional care manager stated that it could have been caused by a small rock. i was told to go through insurance. i called my insurance. they agreed it was unlikely that it was accidental damage and would want to look at the vehicle to understand if they should try to get money back from honda. i dropped my car off at the glass company. the company had to order the glass from honda as it's not regular window glass carried by their vendors. we spoke to a few service writers and a service manager - none had ever seen anything like that. the glass company also said that they never saw anything like it. sunroof glass is thick and tempered and should not shatter like it did. | |||
| 08/28/2010 | 3000 | ||
| Driver side windshield wiper sucks water back into the middle of the windshield as it swips back - thus severly hindering visibilty while driving in the rain. | |||
| 03/01/2010 | 1 | 01/01/2010 | |
| 2010 honda accord crosstour. consumer states design defect impedes proper rear view vision. *tgw the consumer stated the rear window of the vehicle has a heavy bar running horizontally in the middle of the window. the bar may have been required for the structure of the rear door, but it substantially blocked the rear vision for the driver. *jb | |||
| 02/01/2010 | 52 | 1 | |
| I bought a new 2010 honda accord at marin honda in larkspur, california on sunday 1/31/2010. but i did not pick up the car until monday 2/1/2010 because the car was not prepared on sunday evening. i drove the car home from the dealer in the afternoon on 2/1/2010 and i began to notice a rattling noise coming from the hood on driver side. i brought the car back to the dealer on tuesday morning where a mechanic suggested that the noise maybe coming from the defective housing unit of the windshield wiper. the mechanic ordered the new part but it will not be available until next week. the noise has been persistent and getting stronger/louder when i applied the brake and when the car is idling at intersection. the steering wheel also appeared to shake whenever this loud rattling noise came out. i am afraid that this problem maybe more that just a defective housing part of the windshield wiper, hence i am reporting this to assure that electrical problem or brakes problem are not the issue for honda (in lieu of what is going on with toyota cars at the present time). please let me know if you had similar complaints for the new model honda accord. i had been a loyal customer of honda but this incidence is making me very concerned about their quality assurance service before releasing new cars into the market. i thank you for the important work that you do to keep consumers like me safe on the road. *tr | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 05/03/2010 | 400 | ||
| Tl*the contact owns a 2010 honda accord. while driving at 50 mph, the sunroof suddenly broke causing glass to fall inside the vehicle and cut the contact on the shoulder. the vehicle was taken to an authorized dealership for glass replacement and the dealer stated that they had never seen such a failure before. the current and failure mileages were approximately 400. | |||
| 01/07/2010 | 1800 | 1 | |
| My family and i were riding down the interstate in our new honda 2010 accord. my 2 daughters were looking though the moonroof at the plane flying above. all of a sudden, a hold blew out of the moonroof. the glass blew out--not in. nothing hit the glass. *tr | |||
| VISIBILITY/WIPER | |||
| 07/05/2012 | |||
| Tl* the contact owns a 2010 honda accord. the contact stated the visor on the drivers side visor feel off. the contact took the vehicle to the dealer and was told the visor was loose. the dealer replaced the visor, but the contact stated that the passenger side visor was extremely loose but had no fallen from its housing. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was unknown but the current mileage was 34,000. the vin was not available. | |||
| 07/05/2012 | |||
| Tl- the contact owns a 2010 honda accord. the contact stated the visor on the drivers side visor feel off. the contact took the vehicle to the dealer and was told the visor was loose. the dealer replaced the visor, but the contact stated that the passenger side visor was extremely loose but had no fallen from its housing. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was unknown but the current mileage was 34,000. the vin was not available. kmj | |||
| 07/05/2012 | |||
| Tl- the contact owns a 2010 honda accord. the contact stated the visor on the drivers side visor feel off. the contact took the vehicle to the dealer and was told the visor was loose. the dealer replaced the visor, but the contact stated the visor was to loose, but had no fallen off. the contact stated that the passenger side visor is loose, but had no fallen at the time of the complaint. the failure mileage was unknown, but the current mileage was 34,000.rl | |||