Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
04/19/20127000
 I brought the car used certified with 6,800 miles. after a week of driving, the car feels like it has a mind of it own,i don't have full control of the car. every time i hit a bump the car will swing left and right.or when i'm going over 55 mph on the highway, the car moves left and right by it self. something feels loose, i was driving local on 11/25/12 and made a left turn, the engine just shut off on me, i took it back to the dealer and the dealer found nothing wrong with the car or with the suspension. my friend have the same problem with his car, the suspension on the 2011 honda accord se don't feel right.the problem needs to be corrected, i have a 2 year old and a new born in my house that goes in and out of this vehicle. i don't need to wait until something happens for the dealer or manufacturer to fix the problem.
01/01/2012200001
 At approximately 50+ mph the front of the car shakes. this has been going on for almost over an year. i took it to the dealership, said nothing is wrong. it starts to shake so bad that you have to let up on the accelerator and almost stop, before you feel safe enough to continue on. shaking is the worse for the first 3 miles at the start of the day but never seems to completely goes away. *tr
01/01/201220000
 At approximatly 50+ mph the front of the car shakes. this has been going on for almost over an year. i took it to the dealership, said nothing is wrong. it starts to shake so bad that you have to let up on the acclerator and almost stop, before you feel safe enough to continue on. shaking is the worse for the first 3 miles at the start of the day but never seems to completely goes away.
11/05/2011510/19/2011
 2011 honda accord. consumer writes in regards to excessive steering vibration. *smd the consumer stated the steering vibration traveled throughout the vehicle. the consumer took the vehicle back to the dealer on five separate occasions, to have the problem corrected, but to date, they have been unable to do so.
06/04/20113265
 My car has a steering shimmy and vibration problem that began as mild and is now severe and vibrates the entire vehcile. honda balanced my tires several times, then replaced all 4 michelin pilot tires with 4 new ones. those had to be repeatedly balanced and then were replaced a 2nd time in less than 1,000 miles. the 2nd set was repeatedly balanced with no results. both front axles were replaced and both front rotors were replaced with the vibration never changing. honda's area rep agreed to replace wheels and tires with after market bbs wheels and bridgestone serenity tires to rule out wheel and tire problems. problem did not change and has now gotten worse as the mileage increases. (9k miles now). you can google 2011 honda accord shimmy problem and see that the problem is widespread in the usa and canada, but honda usa is telling me that i am the only one. i have bought 4 brand new accord exl v6 cars in 8 years, have loved these cars, and am very surprised that honda is flat out lying to me. my dealer has been helpful and supportive, and the area rep has been diligent in his efforts, too. however honda usa is stonewalling me, by not returning calls, and delay after delay. i have asked for a buyback under lemon law statute, as the dealer says that they cannot fix this problem, that they definitely acknowledge. (they replaced tires 3 times, and wheels and axles once) honda usa is taking the position that this is not a big deal, but the vehicle is not safe to drive. honda usa told me to take the car back to the dealer today, but the dealer doesn't want it and says that honda is done chasing the problem. can you help me understand my options, and if your administration can assist me in getting honda's attention at (hopfully) a higher level of management? i sincerely appreciate any suggestions that you can offer.
04/16/20111
 2011 honda accord. consumer states problem with steering and brakes *tgw