Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 10/12/2011 | 15 | ||
| Tl - the contact owns a 2012 honda accord. the contact stated that the driver and passenger seats were very uncomfortable, causing him to sustain back pain. the vehicle was taken to the dealer where the technician stated that there was no remedy. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 15 and the current mileage was 16,000. mah | |||
| 11/29/2012 | 30 | 1 | |
| Front driver seat is causing neck,back and hip pain after driving 10-15 minutes, adjusting seat does not help. i took vehicle back to dealership, they inspected seat and said there is no problem, i told them there is a problem because no matter who drives the car everyone experiences the same pain. i googled accord seat problem and found that there are several websites and hundreds of people having the same issue. for a company that makes such great cars i never expected to have a problem with a seat, i hope they value their customers and fix the problem. *tr | |||
| 10/12/2011 | 15 | ||
| Tl - the contact owns a 2012 honda accord. the contact stated that the driver and passenger seats were very uncomfortable, causing him to sustain back pain. the vehicle was taken to the dealer where the technician stated that there was no remedy. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 15 and the current mileage was 16,000. mah | |||
| 11/29/2012 | 30 | ||
| Front driver seat is causing neck,back and hip pain after driving 10-15 minutes, adjusting seat does not help. i took vehicle back to dealership, they inspected seat and said there is no problem, i told them there is a problem because no matter who drives the car everyone experiences the same pain. i googled accord seat problem and found that there are several websites and hundreds of people having the same issue. for a company that makes such great cars i never expected to have a problem with a seat, i hope they value their customers and fix the problem. | |||
| 10/12/2011 | 15 | ||
| Tl - the contact owns a 2012 honda accord. the contact stated that the driver and passenger seats were very uncomfortable, causing him to sustain back pain. the vehicle was taken to the dealer where the technician stated there was no remedy. the manufacturer was made aware of the failure and did not offer any assistance. the vehicle was not repaired. the approximate failure mileage was 15 and the current mileage was 16,000. dr | |||
| 11/29/2012 | 30 | ||
| Front driver seat is causing neck,back and hip pain after driving 10-15 minutes, adjusting seat does not help. i took vehicle back to dealership, they inspected seat and said there is no problem, i told them there is a problem because no matter who drives the car everyone experiences the same pain. i googled accord seat problem and found that there are several websites and hundreds of people having the same issue. for a company that makes such great cars i never expected to have a problem with a seat, i hope they value their customers and fix the problem. | |||
| 01/01/2013 | 1 | ||
| The seats and head rests has been poorly designed. it looks that these has been designed for men having a height of more than 6 feet. i have a standard height of 5'-9'. when i rest my head to the head rest, it touches only less than one cm to the head rest. i can not lower down the height of head rest because the back of the seat is too high. there is a big gap between neck and head rest. i have made a rough sketch of this situation but i don't know how to send it to you. the most dangerous aspect of this design is that if a speedy car or truck hits my car in the back, my head will stop with head rest and body will stop with back of seat but neck, having no support backward, will bent and may be broken and ultimately may cause of death. i faxed it in details to honda customer service, torrance, ca90501 on 12/3/12 with sketch and faxed three times every week. i also advised them to make an experiment: have a dummy of man made of broken glass, seat it in the car, buckle up and hit the car forcibly in the back, the neck of dummy will be broken. i told them that the car was garaged for the last more than one month at 8024 miles odometer reading, take this faulty car back and return my money. after more than 40 days, i received a phone call from honda customer service that my claim was rejected as the car was not found faulty. i request you to please check this fault and take necessary action at your end. i am ready to hand over the car to you. i am not using this car any more. | |||
| 11/20/2012 | 15012 | ||
| Tl - the contact owns a 2012 honda accord. the contact stated that the driver's side seat and head rest were very uncomfortable, causing her to sustain back pain and headaches. the dealer was contacted who did not offer any assistance. the manufacturer was made aware of the failure who offered to file a complaint. the vehicle was not repaired. the failure and current mileage was 15,012. kmj | |||
| 08/06/2012 | 150 | ||
| I have been seeing my doctor since august 2012 for acute lower back pain which has now become chronic. this came upon all of a sudden and my doctor nor me dont know the cause. i stumbled across the car stats website and couldnt believe all the complaints about the front seats and the back pain associated by others. now, the mystery is over! my chronic low back pain is probably caused by my 2012 accord. i am 42 years old and have never had back problems before. something must be done!!! i have been a proud owner of a honda accord since 1991 but this is my last one unless honda can fix this problem. for all you back pain accord drivers, contact me and lets get honda's attention. would love to hear from fellow drivers with the same problem! brian- skilledengineer@vzw.blackberry.net | |||
| 11/20/2012 | 15012 | ||
| Tl - the contact owns a 2012 honda accord. the contact stated that the driver side seat and head rest were very unconfortable causing her back pain and headaches. the dealer was contacted and did not offer any assistance. the manufacturer was made aware of the failure who offer to filed a complaint. the vehicle was not repaired. the failure and current mileage was 15,012. pm | |||
| 08/06/2012 | 150 | ||
| I have been seeing my doctor since august 2012 for acute lower back pain which has now become chronic. this came upon all of a sudden and my doctor nor me dont know the cause. i stumbled across the car stats website and couldnt believe all the complaints about the front seats and the back pain associated by others. now, the mystery is over! my chronic low back pain is probably caused by my 2012 accord. i am 42 years old and have never had back problems before. something must be done!!! i have been a proud owner of a honda accord since 1991 but this is my last one unless honda can fix this problem. for all you back pain accord drivers, contact me and lets get honda's attention. would love to hear from fellow drivers with the same problem! brian- skilledengineer@vzw.blackberry.net | |||
| 10/16/2012 | 1 | ||
| The front seats in the 2012 honda accord are so bad the owners are altering the seats and compromising the built in safety design. the seats in this car can physically hurt your back mine goes numb after a 30 min ride. honda of america needs to put on notice the seats in this car are now a safety issue. i did contact honda they did not deny the seat problem but offered no solutions other than trade in the 2012 accord for the 2013 with the new seat design. *tr | |||
| 10/16/2012 | |||
| The front seats in the 2012 honda accord are so bad the owners are altering the seats and compromising the built in safety design. the seats in this car can physically hurt your back mine goes numb after a 30 min ride. honda of america needs to put on notice the seats in this car are now a safety issue. i did contact honda they did not deny the seat problem but offered no solutions other than trade in the 2012 accord for the 2013 with the new seat design. | |||
| 10/03/2012 | 42 | 1 | |
| The front seat design on the honda accord is terrible. it causes lower back pain and pushes your head forward. due to the uncomfortable seat design your focus moves from being on the road to trying to alleviate pain or get comfortable and in turn reduces focus on the road and increases risk of having an accident. this seat issue is widely reported at http://www.carcomplaints.com/honda/accord/2012/. *tr | |||
| 10/03/2012 | 42 | ||
| The front seat design on the honda accord is terrible. it causes lower back pain and pushes your head forward. due to the uncomfortable seat design your focus moves from being on the road to trying to alleviate pain or get comfortable and in turn reduces focus on the road and increases risk of having an accident. this seat issue is widely reported at http://www.carcomplaints.com/honda/accord/2012/. | |||
| 09/27/2012 | 3000 | 1 | |
| Purchased a new 2012 accord in june and have been very happy with it with one very big exception; the drivers seat has a definite design flaw. the seat is basically impossible to adjust to a comfortable position and there is no doubt it does cause lower back pain. on any drive over 15 minutes, the seat has to be repeatedly re-adjusted to be able to continue driving with any semblance of comfort. from what i can see by researching complaints on the internet, the problem is caused by a safety device embedded in the seat back that activates in a rear end collision. this complaint has been reported by a large number of people and really should be looked into as it does pose a safety hazard as the need to constantly reposition the seat (and your body) in order to drive the car is fatiguing and a definite distraction to ones driving. thought is might break in but after 3 months the problem still exists. have owned many cars over the years and have never had this type of problem in any other vehicle i have owned or driven. *tr | |||
| 10/03/2012 | 42 | ||
| The front seat design on the honda accord is terrible. it causes lower back pain and pushes your head forward. due to the uncomfortable seat design your focus moves from being on the road to trying to alleviate pain or get comfortable and in turn reduces focus on the road and increases risk of having an accident. this seat issue is widely reported at http://www.carcomplaints.com/honda/accord/2012/. | |||
| 09/27/2012 | 3000 | ||
| Purchased a new 2012 accord in june and have been very happy with it with one very big exception; the drivers seat has a definite design flaw. the seat is basically impossible to adjust to a comfortable position and there is no doubt it does cause lower back pain. on any drive over 15 minutes, the seat has to be repeatedly re-adjusted to be able to continue driving with any semblance of comfort. from what i can see by researching complaints on the internet, the problem is caused by a safety device imbedded in the seat back that activates in a rear end collision. this complaint has been reported by a large number of people and really should be looked into as it does pose a safety hazard as the need to constantly reposition the seat (and your body) in order to drive the car is fatiguing and a definite distraction to ones driving. thought is might break in but after 3 months the problem still exists. have owned many cars over the years and have never had this type of problem in any other vehicle i have owned or driven. | |||
| 09/21/2012 | 2000 | 1 | |
| Uncomfortable seating caused a severe pain in the neck and lower parts of the neck and shoulders. neither numerous seat adjustments nor cushions/supports did not help solve the problem. this happened when driving on the highway and loss of concentration occurred which was extremely dangerous and was forced to stop frequently to help ease the pain until we return back home safely. the pain still exists even 4 days after it actually started during the drive. have reported this problem in one of the car complaints forum also. *tr | |||
| 10/12/2011 | 200 | 1 | |
| Driver seat is very uncomfortable, it causing me severe back pain, i just purchased this car last month, i called honda but unfortunately they have no solution.i hop some one can step up and solve this issue. *tr | |||
| 09/27/2012 | 3000 | ||
| Purchased a new 2012 accord in june and have been very happy with it with one very big exception; the drivers seat has a definite design flaw. the seat is basically impossible to adjust to a comfortable position and there is no doubt it does cause lower back pain. on any drive over 15 minutes, the seat has to be repeatedly re-adjusted to be able to continue driving with any semblance of comfort. from what i can see by researching complaints on the internet, the problem is caused by a safety device imbedded in the seat back that activates in a rear end collision. this complaint has been reported by a large number of people and really should be looked into as it does pose a safety hazard as the need to constantly reposition the seat (and your body) in order to drive the car is fatiguing and a definite distraction to ones driving. thought is might break in but after 3 months the problem still exists. have owned many cars over the years and have never had this type of problem in any other vehicle i have owned or driven. | |||
| 09/21/2012 | 2000 | ||
| Uncomfortable seating caused a severe pain in the neck and lower parts of the neck and shoulders. neither numerous seat adjustments nor cushions/supports did not help solve the problem. this happened when driving on the highway and loss of concentration occurred which was extremely dangerous and was forced to stop frequently to help ease the pain until we return back home safely. the pain still exists even 4 days after it actually started during the drive. have reported this problem in one of the car complaints forum also. | |||
| 10/12/2011 | 200 | ||
| Driver seat is very uncomfortable, it causing me severe back pain, i just purchased this car last month, i called honda but unfortunately they have no solution.i hop some one can step up and solve this issue. | |||
| 09/21/2012 | 2000 | ||
| Uncomfortable seating caused a severe pain in the neck and lower parts of the neck and shoulders. neither numerous seat adjustments nor cushions/supports did not help solve the problem. this happened when driving on the highway and loss of concentration occurred which was extremely dangerous and was forced to stop frequently to help ease the pain until we return back home safely. the pain still exists even 4 days after it actually started during the drive. have reported this problem in one of the car complaints forum also. | |||
| 10/12/2011 | 200 | ||
| Driver seat is very uncomfortable, it causing me severe back pain, i just purchased this car last month, i called honda but unfortunately they have no solution.i hop some one can step up and solve this issue. | |||
| 08/15/2012 | 1500 | ||
| Tl- the contact owns a 2012 honda accord. the contact stated that the driver side head rest would move forward too far and was causing pain to the contact's neck when driving. additionally, the seat caused pain to her back and was extremely uncomfortable. the manufacturer was made aware of the failure and recommended the adjustment of the seat. the vehicle was not repaired. the approximate failure mileage was 1,500. kmj | |||
| 08/15/2012 | 1500 | ||
| Tl- the contact owns a 2012 honda accord. the contact stated the drivers side head rest comes forward too much and causes pain in her neck. additionally, the seat caused pain to her back and was extremely uncomfortable. the manufacturer was made aware of the failure and recommended the adjustment of the seat. the vehicle was not repaired. the approximate failure mileage was 1,500. da | |||
| 09/03/2012 | 500 | 1 | |
| The seats in this car are junk and a safety hazard. after 20 minutes of driving they cause severe back, leg, and neck pain. i have repositioned the seat hundreds of times and still unbearable. its has 600 miles on it and we are trading it in tomorrow at a loss of thousands. we have had the car 2 weeks.. thousands of complaints online about the same problem but american honda said they haven't heard about it. don't buy a honda accord unless you like looking at it because you can't drive it. not a happy customer. honda should refund our losses. *tr | |||
| 09/03/2012 | 500 | ||
| The seats in this car are junk and a safety hazzard. after 20 minutes of driving they cause severe back, leg, and neck pain. i have repositioned the seat hundreds of times and still unbearable. its has 600 miles on it and we are trading it in tomorrow at a loss of thousands. we have had the car 2 weeks.. thousands of complaints online about the same problem but american honda said they haven't heard about it. don't buy a honda accord unless you like looking at it because you can't drive it. not a happy customer. honda should refund our losses. | |||
| 08/03/2012 | 600 | 1 | |
| The front seats have bad design and are very uncomfortable for longer drive. both my wife and i spend three hours a day commuting, and my wife developed a severe back pain after first week of driving. the only way to make this car semi drivable and avoid crippling permanent back damage is to remove lumbar plates from inside front seats. this is a well documented solution on the internet, and many honda accord owners resort to this drastic step compromising integrity of the seat. the front seats must be redesigned and replaced. this car must be retested for safety with the seat back rest support plates removed. *tr | |||
| 08/03/2012 | 600 | ||
| The front seats have bad design and are very uncomfortable for longer drive. both my wife and i spend three hours a day commuting, and my wife developed a severe back pain after first week of driving. the only way to make this car semi drivable and avoid crippling permanent back damage is to remove lumbar plates from inside front seats. this is a well documented solution on the internet, and many honda accord owners resort to this drastic step compromising integrity of the seat. the front seats must be redesigned and replaced. this car must be retested for safety with the seat back rest support plates removed. | |||
| 07/27/2012 | 100 | 1 | |
| The front seats are so uncomfortable you cant go over 15 miles without being in pain. something has got to be wrong with the design on the lumbar support. *tr | |||
| 08/11/2012 | 93 | 1 | |
| The driver's seat is incredibly uncomfortable to the point of not being able to sit still for more than a 20minute drive. this is a safety issue, and one that i've never had in my 2 current honda vehicles. the lumbar support bar protrudes into your back not allowing you to sit properly into the seat and causing extreme discomfort after 20mins of casual driving. *tr | |||
| 07/27/2012 | 100 | ||
| The front seats are so uncomfortable you cant go over 15 miles without being in pain. something has got to be wrong with the design on the lumbar support. | |||
| 08/11/2012 | 93 | 1 | |
| The driver's seat is incredibly uncomfortable to the point of not being able to sit still for more than a 20minute drive. this is a safety issue, and one that i've never had in my 2 current honda vehicles. the lumbar support bar protrudes into your back not allowing you to sit properly into the seat and causing extreme discomfort after 20mins of casual driving. *tr | |||
| 08/01/2012 | 1 | ||
| Very uncomfortable front seats are causing back problems and driving discomfort. *tr | |||
| 08/13/2012 | 400 | 1 | |
| Seats are very uncomfortable. excessive pressure from the seats lumbar area. they cause back, leg and hip pain. this was not noticed on the 10 minute test drive. becomes unbearable after 20 minutes of driving. the pain is distracting, constantly adjusting the seat looking for a position to easy the pain. honda has been contacted and has not offered a solution. *tr | |||
| 08/11/2012 | 93 | 1 | |
| The driver's seat is incredibly uncomfortable to the point of not being able to sit still for more than a 20minute drive. this is a safety issue, and one that i've never had in my 2 current honda vehicles. the lumbar support bar protrudes into your back not allowing you to sit properly into the seat and causing extreme discomfort after 20mins of casual driving. *tr | |||
| 08/01/2012 | 1 | ||
| Very uncomfortable front seats are causing back problems and driving discomfort. *tr | |||
| 08/13/2012 | 400 | 1 | |
| Seats are very uncomfortable. excessive pressure from the seats lumbar area. they cause back, leg and hip pain. this was not noticed on the 10 minute test drive. becomes unbearable after 20 minutes of driving. the pain is distracting, constantly adjusting the seat looking for a position to easy the pain. honda has been contacted and has not offered a solution. *tr | |||
| 08/11/2012 | 93 | 1 | |
| The driver's seat is incredibly uncomfortable to the point of not being able to sit still for more than a 20minute drive. this is a safety issue, and one that i've never had in my 2 current honda vehicles. the lumbar support bar protrudes into your back not allowing you to sit properly into the seat and causing extreme discomfort after 20mins of casual driving. *tr | |||
| 08/01/2012 | 1 | ||
| Very uncomfortable front seats are causing back problems and driving discomfort. *tr | |||
| 08/13/2012 | 400 | 1 | |
| Seats are very uncomfortable. excessive pressure from the seats lumbar area. they cause back, leg and hip pain. this was not noticed on the 10 minute test drive. becomes unbearable after 20 minutes of driving. the pain is distracting, constantly adjusting the seat looking for a position to easy the pain. honda has been contacted and has not offered a solution. *tr | |||
| 08/11/2012 | 93 | ||
| The driver's seat is incredibly uncomfortable to the point of not being able to sit still for more than a 20minute drive. this is a safety issue, and one that i've never had in my 2 current honda vehicles. the lumbar support bar protrudes into your back not allowing you to sit properly into the seat and causing extreme discomfort after 20mins of casual driving. | |||
| 08/01/2012 | |||
| Very uncomfortable front seats are causing back problems and driving discomfort. | |||
| 08/13/2012 | 400 | ||
| Seats are very uncomfortable. excessive pressure from the seats lumbar area. they cause back, leg and hip pain. this was not noticed on the 10 minute test drive. becomes unbearable after 20 minutes of driving. the pain is distracting, constantly adjusting the seat looking for a position to easy the pain. honda has been contacted and has not offered a solution. | |||
| 08/06/2012 | 14000 | 1 | |
| The front seats create increased lower back pressure that does not allow a proper driving position; you cannot drive comfortably for more than 30 minutes at a time. *tr | |||
| 06/04/2012 | 1 | ||
| I purchased my honda accord 2012 se model, 3 months back. during this time, i developed more back pain due to driver side seat and this seat is not giving any comfort and even lumbar support also not giving correct position, seating in driver side seat creating lot pain , back hurting requesting honda to replace driver side seat with correct one as this creating medical problems. *tr | |||
| 08/06/2012 | 14000 | 1 | |
| The front seats create increased lower back pressure that does not allow a proper driving position; you cannot drive comfortably for more than 30 minutes at a time. *tr | |||
| 06/04/2012 | 1 | ||
| I purchased my honda accord 2012 se model, 3 months back. during this time, i developed more back pain due to driver side seat and this seat is not giving any comfort and even lumbar support also not giving correct position, seating in driver side seat creating lot pain , back hurting requesting honda to replace driver side seat with correct one as this creating medical problems. *tr | |||
| 08/06/2012 | 14000 | 1 | |
| The front seats create increased lower back pressure that does not allow a proper driving position; you cannot drive comfortably for more than 30 minutes at a time. *tr | |||
| 06/04/2012 | 1 | ||
| I purchased my honda accord 2012 se model, 3 months back. during this time, i developed more back pain due to driver side seat and this seat is not giving any comfort and even lumbar support also not giving correct position, seating in driver side seat creating lot pain , back hurting requesting honda to replace driver side seat with correct one as this creating medical problems. *tr | |||
| 08/31/2011 | 250 | 1 | |
| Nothing happened yet. the headrest is in such a bad position that it would no support my neck were there to be an accident. and the seats are so bad that i am developing back and hip problems. *tr | |||
| 08/06/2012 | 14000 | ||
| The front seats create increased lower back pressure that does not allow a proper driving position; you cannot drive comfortably for more than 30 minutes at a time. | |||
| 06/04/2012 | |||
| I purchased my honda accord 2012 se model, 3 months back. during this time, i developed more back pain due to driver side seat and this seat is not giving any comfort and even lumbar support also not giving correct position, seating in driver side seat creating lot pain , back hurting requesting honda to replace driver side seat with correct one as this creating medical problems. | |||
| 08/31/2011 | 250 | 1 | |
| Nothing happened yet. the headrest is in such a bad position that it would no support my neck were there to be an accident. and the seats are so bad that i am developing back and hip problems. *tr | |||
| 06/04/2012 | |||
| I purchased my honda accord 2012 se model, 3 months back. during this time, i developed more back pain due to driver side seat and this seat is not giving any comfort and even lumbar support also not giving correct position, seating in driver side seat creating lot pain , back hurting requesting honda to replace driver side seat with correct one as this creating medical problems. | |||
| 08/31/2011 | 250 | 1 | |
| Nothing happened yet. the headrest is in such a bad position that it would no support my neck were there to be an accident. and the seats are so bad that i am developing back and hip problems. *tr | |||
| 08/31/2011 | 250 | ||
| Nothing happened yet. the headrest is in such a bad position that it would no support my neck were there to be an accident. and the seats are so bad that i am developing back and hip problems. | |||
| 07/02/2012 | 10 | 1 | |
| After driving off the lot with the 2012 accord my wife and i noticed a lump in both the drivers and passenger seat. we had not noticed these lumps during our 15-20 minute test drive. by the time we got home, approximately 30 minutes, the lumps had become uncomfortable. the longer the drive the more uncomfortable the seats are. we have had the car just over a week and the lumps are still there (no settling in) and we have not acclimated to the seats. the lumps are above the adjustable lumbar support on the drivers side. pulling forward on the headrest make the lump disappear. this leads me to believe the lump is associated with the active head restraint system. *tr | |||
| 07/02/2012 | 10 | ||
| After driving off the lot with the 2012 accord my wife and i noticed a lump in both the drivers and passenger seat. we had not noticed these lumps during our 15-20 minute test drive. by the time we got home, approximately 30 minutes, the lumps had become uncomfortable. the longer the drive the more uncomfortable the seats are. we have had the car just over a week and the lumps are still there (no settling in) and we have not acclimated to the seats. the lumps are above the adjustable lumbar support on the drivers side. pulling forward on the headrest make the lump disappear. this leads me to believe the lump is associated with the active head restraint system. | |||
| 06/23/2012 | 55 | 1 | |
| I purchased a new honda accord less than 2 weeks ago. the seat doesn't seem to be bothering me at this point, but it is difficult to tell, as i have hip and knee issues i am working on. however, the headrest is extremely uncomfortable/painful. while driving on the freeway, i sit back, lean my head on the headrest and cruise. the new style of headrest is forcing my head too far forward, and is causing me neck and shoulder pain. there is no adjustment between the seat back and the headrest, so i cannot adjust this angle. if i lean too far back, causing a natural forward lean to my head, i cannot drive comfortably, as i must move the seat too far forward, and my arms are overextended. i cannot adjust to make long distance driving comfortable -- and i commute 60 miles, and over 1.5 hours, daily. my 1999 honda accord had no such problems. i am extremely disappointed with this situation, and the dealership is no help. my husband has back and neck problems (service-related), and he was ready to throw the passenger headrest out the window on our first freeway trip to our daughter's house -- only 12 miles down the freeway. *tr | |||
| 07/02/2012 | 10 | ||
| After driving off the lot with the 2012 accord my wife and i noticed a lump in both the drivers and passenger seat. we had not noticed these lumps during our 15-20 minute test drive. by the time we got home, approximately 30 minutes, the lumps had become uncomfortable. the longer the drive the more uncomfortable the seats are. we have had the car just over a week and the lumps are still there (no settling in) and we have not acclimated to the seats. the lumps are above the adjustable lumbar support on the drivers side. pulling forward on the headrest make the lump disappear. this leads me to believe the lump is associated with the active head restraint system. | |||
| 06/23/2012 | 55 | 1 | |
| I purchased a new honda accord less than 2 weeks ago. the seat doesn't seem to be bothering me at this point, but it is difficult to tell, as i have hip and knee issues i am working on. however, the headrest is extremely uncomfortable/painful. while driving on the freeway, i sit back, lean my head on the headrest and cruise. the new style of headrest is forcing my head too far forward, and is causing me neck and shoulder pain. there is no adjustment between the seat back and the headrest, so i cannot adjust this angle. if i lean too far back, causing a natural forward lean to my head, i cannot drive comfortably, as i must move the seat too far forward, and my arms are overextended. i cannot adjust to make long distance driving comfortable -- and i commute 60 miles, and over 1.5 hours, daily. my 1999 honda accord had no such problems. i am extremely disappointed with this situation, and the dealership is no help. my husband has back and neck problems (service-related), and he was ready to throw the passenger headrest out the window on our first freeway trip to our daughter's house -- only 12 miles down the freeway. *tr | |||
| 07/02/2012 | 10 | ||
| After driving off the lot with the 2012 accord my wife and i noticed a lump in both the drivers and passenger seat. we had not noticed these lumps during our 15-20 minute test drive. by the time we got home, approximately 30 minutes, the lumps had become uncomfortable. the longer the drive the more uncomfortable the seats are. we have had the car just over a week and the lumps are still there (no settling in) and we have not acclimated to the seats. the lumps are above the adjustable lumbar support on the drivers side. pulling forward on the headrest make the lump disappear. this leads me to believe the lump is associated with the active head restraint system. | |||
| 06/23/2012 | 55 | ||
| I purchased a new honda accord less than 2 weeks ago. the seat doesn't seem to be bothering me at this point, but it is difficult to tell, as i have hip and knee issues i am working on. however, the headrest is extremely uncomfortable/painful. while driving on the freeway, i sit back, lean my head on the headrest and cruise. the new style of headrest is forcing my head too far forward, and is causing me neck and shoulder pain. there is no adjustment between the seat back and the headrest, so i cannot adjust this angle. if i lean too far back, causing a natural forward lean to my head, i cannot drive comfortably, as i must move the seat too far forward, and my arms are overextended. i cannot adjust to make long distance driving comfortable -- and i commute 60 miles, and over 1.5 hours, daily. my 1999 honda accord had no such problems. i am extremely disappointed with this situation, and the dealership is no help. my husband has back and neck problems (service-related), and he was ready to throw the passenger headrest out the window on our first freeway trip to our daughter's house -- only 12 miles down the freeway. | |||
| 06/11/2012 | 75 | ||
| Bought a new honda accord se and started to have back pain the first week of ownership. this is the absolute most uncomfortable seat and causes me back pain and neck pain. the design of the head rest pushes my head too far forward and causes neck and head aches; all of these problems are caused from the seat design! the seat does not support the upper back which causes more pain. i did not have any of these issues before this car. what good is a safe car if it causes pain? called honda customer service and was given the run around. honda will not admit they designed an uncomfortable seat. make that the worst designed seat of any automobile i have ever experienced! this could be the worst seat design of all time! please recall this seat! | |||
| 05/04/2012 | 8 | ||
| Driver and front passenger seats are extremely uncomfortable and cause leg, hip, and neck pain if driven for over 15 minutes. have owned 8 different hondas over the past 15 years and never had this problem with odysseys, accords, and civics. very poor and awkward seat design. | |||
| 06/08/2012 | |||
| Just started leasing a 2012 accord se a week ago. driver seat is very uncomfortable, when i drove the car initially, i did not feel it because it was only for 5-7 minutes or so, but obviously after 30 minutes or so, one can feel the back and neck pain. i tried to adjust the seat in many ways, but did not find a position for driving the car comfortably. | |||
| 05/04/2012 | 8 | ||
| Driver and front passenger seats are extremely uncomfortable and cause leg, hip, and neck pain if driven for over 15 minutes. have owned 8 different hondas over the past 15 years and never had this problem with odysseys, accords, and civics. very poor and awkward seat design. | |||
| 06/08/2012 | |||
| Just started leasing a 2012 accord se a week ago. driver seat is very uncomfortable, when i drove the car initially, i did not feel it because it was only for 5-7 minutes or so, but obviously after 30 minutes or so, one can feel the back and neck pain. i tried to adjust the seat in many ways, but did not find a position for driving the car comfortably. | |||
| 05/04/2012 | 8 | ||
| Driver and front passenger seats are extremely uncomfortable and cause leg, hip, and neck pain if driven for over 15 minutes. have owned 8 different hondas over the past 15 years and never had this problem with odysseys, accords, and civics. very poor and awkward seat design. | |||
| 06/08/2012 | |||
| Just started leasing a 2012 accord se a week ago. driver seat is very uncomfortable, when i drove the car initially, i did not feel it because it was only for 5-7 minutes or so, but obviously after 30 minutes or so, one can feel the back and neck pain. i tried to adjust the seat in many ways, but did not find a position for driving the car comfortably. | |||
| 04/27/2012 | |||
| I just bought this car two weeks ago. the first time i noticed the issue was on a long drive, 5+/- hours with the car. at the end of the drive, my lower back was on fire and i had a hard time moving around for the rest of that weekend. then the drive home was worse, because my back already was hurting. these seats are awful! i took the car right back to the dealer and told them about the issue, i was told they really couldn't do anything about it and there is nothing wrong with the seat (it wasn't broken). i then call honda care, explained my issue and was given a case number (n012012-4-3002271). that case ending in honda usa basically telling me to pound sand! i said that i was not the only person with these issues, just go and google it. these issues have been going on for quite a while. the honda rep caroline to me honda was un-aware of any issues like this and further told me, they don't pay attention to web postings. bottom line is this... i have a brand new car. the front seats (driver and passenger) are causing extreme back pain and numbness in my legs. honda is knowingly or un-knowingly ignoring this issue. i'm not the only one with these issues and i'm just looking for help to resolve this. i have tried the dealer and the manufacture themselves without satisfaction. | |||
| 04/30/2012 | 15 | ||
| The driver seats causes your right leg to go numb and your neck to become so stiff you cannot safely check blind spots. | |||
| 04/27/2012 | |||
| I just bought this car two weeks ago. the first time i noticed the issue was on a long drive, 5+/- hours with the car. at the end of the drive, my lower back was on fire and i had a hard time moving around for the rest of that weekend. then the drive home was worse, because my back already was hurting. these seats are awful! i took the car right back to the dealer and told them about the issue, i was told they really couldn't do anything about it and there is nothing wrong with the seat (it wasn't broken). i then call honda care, explained my issue and was given a case number (n012012-4-3002271). that case ending in honda usa basically telling me to pound sand! i said that i was not the only person with these issues, just go and google it. these issues have been going on for quite a while. the honda rep caroline to me honda was un-aware of any issues like this and further told me, they don't pay attention to web postings. bottom line is this... i have a brand new car. the front seats (driver and passenger) are causing extreme back pain and numbness in my legs. honda is knowingly or un-knowingly ignoring this issue. i'm not the only one with these issues and i'm just looking for help to resolve this. i have tried the dealer and the manufacture themselves without satisfaction. | |||
| 04/30/2012 | 15 | ||
| The driver seats causes your right leg to go numb and your neck to become so stiff you cannot safely check blind spots. | |||
| 04/27/2012 | |||
| I just bought this car two weeks ago. the first time i noticed the issue was on a long drive, 5+/- hours with the car. at the end of the drive, my lower back was on fire and i had a hard time moving around for the rest of that weekend. then the drive home was worse, because my back already was hurting. these seats are awful! i took the car right back to the dealer and told them about the issue, i was told they really couldn't do anything about it and there is nothing wrong with the seat (it wasn't broken). i then call honda care, explained my issue and was given a case number (n012012-4-3002271). that case ending in honda usa basically telling me to pound sand! i said that i was not the only person with these issues, just go and google it. these issues have been going on for quite a while. the honda rep caroline to me honda was un-aware of any issues like this and further told me, they don't pay attention to web postings. bottom line is this... i have a brand new car. the front seats (driver and passenger) are causing extreme back pain and numbness in my legs. honda is knowingly or un-knowingly ignoring this issue. i'm not the only one with these issues and i'm just looking for help to resolve this. i have tried the dealer and the manufacture themselves without satisfaction. | |||
| 04/30/2012 | 15 | ||
| The driver seats causes your right leg to go numb and your neck to become so stiff you cannot safely check blind spots. | |||
| 04/28/2012 | 10 | ||
| Front seats are uncomfortable and cause neck and back pain on any drive >30 minutes. pain lasts for hours. | |||
| 04/10/2012 | |||
| I own a 2012 honda accord lx base. drivers side seat just slightly above the lumbar support is hurting my back. adjusting the seat or adding some padding does not help. extreme discomfort after 25 minutes of driving time. very poor seat design. very disappointed in honda. i'm forced to sell my accord at a loss as i cannot tolerate the pain. | |||
| 04/30/2012 | 15 | ||
| The driver seats causes your right leg to go numb and your neck to become so stiff you cannot safely check blind spots. | |||
| 04/28/2012 | 10 | ||
| Front seats are uncomfortable and cause neck and back pain on any drive >30 minutes. pain lasts for hours. | |||
| 04/10/2012 | |||
| I own a 2012 honda accord lx base. drivers side seat just slightly above the lumbar support is hurting my back. adjusting the seat or adding some padding does not help. extreme discomfort after 25 minutes of driving time. very poor seat design. very disappointed in honda. i'm forced to sell my accord at a loss as i cannot tolerate the pain. | |||
| 04/28/2012 | 10 | ||
| Front seats are uncomfortable and cause neck and back pain on any drive >30 minutes. pain lasts for hours. | |||
| 04/10/2012 | |||
| I own a 2012 honda accord lx base. drivers side seat just slightly above the lumbar support is hurting my back. adjusting the seat or adding some padding does not help. extreme discomfort after 25 minutes of driving time. very poor seat design. very disappointed in honda. i'm forced to sell my accord at a loss as i cannot tolerate the pain. | |||
| 04/28/2012 | 10 | ||
| Front seats are uncomfortable and cause neck and back pain on any drive >30 minutes. pain lasts for hours. | |||
| 04/10/2012 | |||
| I own a 2012 honda accord lx base. drivers side seat just slightly above the lumbar support is hurting my back. adjusting the seat or adding some padding does not help. extreme discomfort after 25 minutes of driving time. very poor seat design. very disappointed in honda. i'm forced to sell my accord at a loss as i cannot tolerate the pain. | |||
| 03/02/2012 | 100 | ||
| Tl-the contact owns a 2012 honda accord. the contact stated that after driving in the vehicle for a few minutes the front driver | |||
| 03/02/2012 | 100 | ||
| Tl- the contact owns a 2012 honda accord. the contact stated that while driving in the vehicle for a few minutes the driver seat becomes very uncomfortable. the contact suffers pain to his back due to this seat. the manufacturer was made aware of the problem but offered no assistance to the contact. the vehicle was not diagnosed nor repaired. the failure was 100 and the current mileage was 2500. cv | |||
| 11/15/2011 | |||
| The most uncomfortable seats!!! can't even drive the car. after 5-10 minutes i get severe back pain and on longer trips my legs go numb. please help. | |||
| 04/13/2012 | 200 | ||
| Tl* the contact owns a 2012 honda accord. the contact stated that the seat was causing him severe back pain when driving the vehicle for more than 15 minutes. the vehicle was taken to the dealer who advised the contact that they could not alter the vehicle design. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 200. | |||
| 11/15/2011 | |||
| The most uncomfortable seats!!! can't even drive the car. after 5-10 minutes i get severe back pain and on longer trips my legs go numb. please help. | |||
| 04/13/2012 | 200 | ||
| Tl - the contact owns a 2012 honda accord. the contact stated that the seat was causing him severe back pain when driving the vehicle for more than 15 minutes. the vehicle was taken to the dealer who advised the contact that they could not alter the vehicle design. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 200. kmj | |||
| 11/15/2011 | |||
| The most uncomfortable seats!!! can't even drive the car. after 5-10 minutes i get severe back pain and on longer trips my legs go numb. please help. | |||
| 04/13/2012 | 200 | ||
| Tl - the contact owns a 2012 honda accord. the contact stated that the seat was causing him severe back pain when driving the vehicle more than 15 minutes. the vehicle was taken to the dealer who stated that they could not alter the vehicle design. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 200. pm | |||
| 11/15/2011 | |||
| The most uncomfortable seats!!! can't even drive the car. after 5-10 minutes i get severe back pain and on longer trips my legs go numb. please help. | |||
| 04/13/2012 | 200 | ||
| Tl - the contact owns a 2012 honda accord. the contact stated that the seat was causing him severe back pain when driving the vehicle more than 15 minutes. the vehicle was taken to the dealer who stated that they could not alter the vehicle design. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 200. pm | |||
| 04/02/2012 | |||
| The drivers seat is so uncomfortable that i can't drive it more than a half an hour. the lumbar support is pushing on my back and causing me pain even long after i 'm done driving the car. i could not help but noticing a long list of people with the same issues on the internet . i need some help with answers cause i can not drive this car | |||
| 04/04/2011 | 450 | ||
| Myself and my husband have driven this car for less than one week and we both already have back and neck pain from the poorly designed driver and passenger front seats. we commute one hour each direction to work every day and after the first day or driving one way we were both in pain. we have tried every possible combination position of the seats with and without lumbar support and no matter what, they are beyond uncomfortable. we dread having to even get in the car and cannot believe that honda has yet to acknowledge a problem that is very obvious to so many people. not only is the back of the seat an issue but the head rest location results in neck pain as well. we had a toyota camry and i am very unhappy that we didn't say with the toyota family as their cars are much more comfortable and reliable. hopefully honda will address this serious issue and retain their customers. | |||
| 02/16/2012 | |||
| We bought new 2012 honda accord limited edition in feb. 2012 and i am so diapointed in the comfort of the seats! the seats are causing severe back pain and leg pain. i cannot afford to trade it back in but feel that honda needs to offer different seats/head rests. the head rest forces you head too far forward and causes severe neck pain as well. after driving for about 25 min i even develop leg pain. i fear driving this car for a long distance/long time may cause permanent damage to neck,back, and legs.... i hope honda will recall these seats and replace them with ones that don't cause pain! | |||
| 04/04/2011 | 450 | ||
| Myself and my husband have driven this car for less than one week and we both already have back and neck pain from the poorly designed driver and passenger front seats. we commute one hour each direction to work every day and after the first day or driving one way we were both in pain. we have tried every possible combination position of the seats with and without lumbar support and no matter what, they are beyond uncomfortable. we dread having to even get in the car and cannot believe that honda has yet to acknowledge a problem that is very obvious to so many people. not only is the back of the seat an issue but the head rest location results in neck pain as well. we had a toyota camry and i am very unhappy that we didn't say with the toyota family as their cars are much more comfortable and reliable. hopefully honda will address this serious issue and retain their customers. | |||
| 02/16/2012 | |||
| We bought new 2012 honda accord limited edition in feb. 2012 and i am so diapointed in the comfort of the seats! the seats are causing severe back pain and leg pain. i cannot afford to trade it back in but feel that honda needs to offer different seats/head rests. the head rest forces you head too far forward and causes severe neck pain as well. after driving for about 25 min i even develop leg pain. i fear driving this car for a long distance/long time may cause permanent damage to neck,back, and legs.... i hope honda will recall these seats and replace them with ones that don't cause pain! | |||
| 04/04/2011 | 450 | ||
| Myself and my husband have driven this car for less than one week and we both already have back and neck pain from the poorly designed driver and passenger front seats. we commute one hour each direction to work every day and after the first day or driving one way we were both in pain. we have tried every possible combination position of the seats with and without lumbar support and no matter what, they are beyond uncomfortable. we dread having to even get in the car and cannot believe that honda has yet to acknowledge a problem that is very obvious to so many people. not only is the back of the seat an issue but the head rest location results in neck pain as well. we had a toyota camry and i am very unhappy that we didn't say with the toyota family as their cars are much more comfortable and reliable. hopefully honda will address this serious issue and retain their customers. | |||
| 02/16/2012 | |||
| We bought new 2012 honda accord limited edition in feb. 2012 and i am so diapointed in the comfort of the seats! the seats are causing severe back pain and leg pain. i cannot afford to trade it back in but feel that honda needs to offer different seats/head rests. the head rest forces you head too far forward and causes severe neck pain as well. after driving for about 25 min i even develop leg pain. i fear driving this car for a long distance/long time may cause permanent damage to neck,back, and legs.... i hope honda will recall these seats and replace them with ones that don't cause pain! | |||
| 03/14/2012 | 300 | ||
| The drivers side seat is unbearably uncomfortable and causing severe back pain after just a few hundred miles of driving. i fear this is causing serious physical damage to my back and putting my health at risk. i feel a recall is in order to fix this problem. this is also going to be a severe financial burden if i have to pay for medical treatment and or replace the car. i tried using an after market seat cushion but this did not help. | |||
| 11/28/2011 | |||
| This is the first car i've had with uncomfortable seats.. i only drive 15 minutes to work.. but its like i've been in the seat for all day... back pain, must adjust my seating position constantly... want honda to fix this seat problem.. | |||
| 11/25/2011 | 74 | ||
| Seats cause back and leg pain very uncomfortable, to the point of distraction. this is from the date of purchase 11-25-2011. | |||
| 11/01/2010 | 1000 | ||
| Have had to block seat restraint from working digs into back causing constant movement while trying to drive causing to not paying attention to road ahead. honda says they cannot make adjustments to seat to allow to drive with seat restraint active | |||
| 10/23/2011 | |||
| I just bought a 2012 accord se and the driver's seat is beyond uncomfortable--it's causing both back pain and numbness down my right leg. i don't have any back problems and fear it will cause some serious problems. i've put 400 miles on this car. i hate to be in this position but i'm leaning toward trading it in at a several thousand dollar financial loss, thinking the hit is better than ruining a heathly back. when i called honda to ask if there was any solution, the customer service person said the seat meets goverment saftey standards and honda has no plans to do anything further. very disappointing! i wish i had read all of the complaints posted online about the seat before i purchased the car. apparently, it has been going on for several years. | |||
| 11/01/2010 | 1000 | ||
| Have had to block seat restraint from working digs into back causing constant movement while trying to drive causing to not paying attention to road ahead. honda says they cannot make adjustments to seat to allow to drive with seat restraint active | |||
| 10/23/2011 | |||
| I just bought a 2012 accord se and the driver's seat is beyond uncomfortable--it's causing both back pain and numbness down my right leg. i don't have any back problems and fear it will cause some serious problems. i've put 400 miles on this car. i hate to be in this position but i'm leaning toward trading it in at a several thousand dollar financial loss, thinking the hit is better than ruining a heathly back. when i called honda to ask if there was any solution, the customer service person said the seat meets goverment saftey standards and honda has no plans to do anything further. very disappointing! i wish i had read all of the complaints posted online about the seat before i purchased the car. apparently, it has been going on for several years. | |||
| 11/01/2010 | 1000 | ||
| Have had to block seat restraint from working digs into back causing constant movement while trying to drive causing to not paying attention to road ahead. honda says they cannot make adjustments to seat to allow to drive with seat restraint active | |||
| 10/23/2011 | |||
| I just bought a 2012 accord se and the driver's seat is beyond uncomfortable--it's causing both back pain and numbness down my right leg. i don't have any back problems and fear it will cause some serious problems. i've put 400 miles on this car. i hate to be in this position but i'm leaning toward trading it in at a several thousand dollar financial loss, thinking the hit is better than ruining a heathly back. when i called honda to ask if there was any solution, the customer service person said the seat meets goverment saftey standards and honda has no plans to do anything further. very disappointing! i wish i had read all of the complaints posted online about the seat before i purchased the car. apparently, it has been going on for several years. | |||
| 10/10/2011 | |||
| Cannot drive vehicle more then 10 miles without extreme back pains | |||
| 09/21/2011 | 1 | ||
| The driver's seat is so uncomfortable that i feel it is a safety concern. driver fatigue and distraction. the seating material is too hard, the lumbar is too prominent and misplaced (too high) because the bottom seat cushion is too low in the back, and can't be adjusted upward. the head rest is so far forward as to not allow any head movement. only very short trips can be made in this automobile. longer trips are not advisable. | |||
| 10/10/2011 | |||
| Cannot drive vehicle more then 10 miles without extreme back pains | |||
| 09/21/2011 | 1 | ||
| The driver's seat is so uncomfortable that i feel it is a safety concern. driver fatigue and distraction. the seating material is too hard, the lumbar is too prominent and misplaced (too high) because the bottom seat cushion is too low in the back, and can't be adjusted upward. the head rest is so far forward as to not allow any head movement. only very short trips can be made in this automobile. longer trips are not advisable. | |||
| 10/10/2011 | |||
| Cannot drive vehicle more then 10 miles without extreme back pains | |||
| 09/21/2011 | 1 | ||
| The driver's seat is so uncomfortable that i feel it is a safety concern. driver fatigue and distraction. the seating material is too hard, the lumbar is too prominent and misplaced (too high) because the bottom seat cushion is too low in the back, and can't be adjusted upward. the head rest is so far forward as to not allow any head movement. only very short trips can be made in this automobile. longer trips are not advisable. | |||
| SEATS - FRONT ASSEMBLY - HEAD RESTRAINT | |||
| 01/01/2013 | 1 | ||
| The seats and head rests has been poorly designed. it looks that these has been designed for men having a height of more than 6 feet. i have a standard height of 5'-9'. when i rest my head to the head rest, it touches only less than one cm to the head rest. i can not lower down the height of head rest because the back of the seat is too high. there is a big gap between neck and head rest. i have made a rough sketch of this situation but i don't know how to send it to you. the most dangerous aspect of this design is that if a speedy car or truck hits my car in the back, my head will stop with head rest and body will stop with back of seat but neck, having no support backward, will bent and may be broken and ultimately may cause of death. i faxed it in details to honda customer service, torrance, ca90501 on 12/3/12 with sketch and faxed three times every week. i also advised them to make an experiment: have a dummy of man made of broken glass, seat it in the car, buckle up and hit the car forcibly in the back, the neck of dummy will be broken. i told them that the car was garaged for the last more than one month at 8024 miles odometer reading, take this faulty car back and return my money. after more than 40 days, i received a phone call from honda customer service that my claim was rejected as the car was not found faulty. i request you to please check this fault and take necessary action at your end. i am ready to hand over the car to you. i am not using this car any more. | |||