Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
10/17/201250
 Tl - the contact owns a 2012 honda accord. the contact stated that while driving approximately 65 mph, the front suspension began vibrating abnormally. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the rotation and alignment of the tires were needed. the vehicle was taken on several occasions to the dealer for the same failure. the contact also stated that on the second occasion of the failure, the technician advised that all four tires needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 50 and the current mileage was 2,000. kmj
10/17/20122000
 Tl - the contact owns a 2012 honda accord. the contact stated that while driving approximately 65 mph, a vibration coming from the front suspension. the vehicle was taken to the dealer for a diagnostic testing. the technician stated the rotation and alignment of the tires was needed. the vehicle was taken on several occasions to the dealer for the same failure. the contact also stated on the second occasion, the technician stated all four tires needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 50 and the current mileage was 2,000. dr
08/17/201275361
 I purchased a 2012 honda accord v6 ex-l in dec. 2011. i noticed a steering shimmy/vibration and an escalating grinding noise in august 2012. i originally test drove this vehicle thoroughly when i purchased it and never noticed this problem until august 2012. the honda dealership technician isolated the noise to a failed left front wheel bearing. they replaced the bearing and grinding noise has gone away but continue to have shimmy/vibration at 55 -75 mph and is most noticeable/amplified between 60 - 70 mph. since then i have taken the vehicle back and honda technician verified that the tires were balanced correctly. i test drove the vehicle with the technician and he confirmed that there is a vibration/ shimmy of the steering wheel. the honda dealer technician than drove another vehicle in their lot that was the same year, make and model with 500 miles on it and it did the same thing. he said it could be the road. i said not every road or highway where speed limits are above 55 mph will do this to a vehicle. he said that if more complaints are filed their may be a recall but there was nothing else he could do at this point and if he heard anything in regards to a recall he would let me know. the technician looked at my rims for any curb damage which there is none and i informed him that i haven't hit any curbs. i was going to go back to the honda dealership to complain about this constant problem but thought i would research on-line to see if there is any other 2012 honda accord owners having this problems and there is so i see no needed to make and waited trip to honda dealership. since i drive 60 miles round trip to work five days a week this is getting to be very irritating and now the lower part of my arms have developed tingling/numbness sensation after driving for these long periods of times. *tr
06/27/20124400
 Tl-the contact owns a 2012 honda accord. the contact stated that while driving 65 mph, the steering wheel began to shake and pull to the right abnormally. the contact took the vehicle to a dealer for a diagnostic test. the dealer stated that the wheels needed to be balanced and aligned. after the dealer balanced the tires and performed a wheel alignment, the steering wheel continued to shake and pull to the right. the contact took the vehicle back to the dealer where the dealer then stated that the vehicle was designed to shake when driving at higher speeds. the manufacturer was contacted and a regional manager also stated that the vehicle was designed to shake when driving at higher speeds and that servicing the vehicle was unnecessary. the contact later took the vehicle to an authorized dealer for another diagnostic test in which the contact was advised that the tires were out of balance. the failure mileage was 4,400. kmj
06/27/20124400
 Tl-the contact owns a 2012 honda accord. the contact stated while driving 65 mph the steering wheel shakes and pulled the vehicle to the right. the contact took the vehicle to a dealer for a diagnostic test. the dealer stated the wheels needed to be balanced and aligned. after the dealer balanced the tire and performed a wheel alignment the vehicle continued to shake and pull to the right. the contact took the vehicle back to the dealer. the dealer stated the vehicle was designed shake at high speeds. the regional manager from the manufacturer also stated the vehicle was designed to shake at high speeds and their was nothing to repair. the contact took the vehicle to hyundai dealer for another diagnostic test. the hyundai dealer stated the wheels were out of balance. the failure mileage was 4,400. jo
09/05/20121
 The car makes a popping noise when the brakes are pressed or released. the longer the car is driven, the louder the noise. the dealership service told me it was a problem with the ball joints on the 2012 models and could not be repaired at this time. i feel this is a safety issue as well as cause my tires to wear prematurely. the dealership told me i would have to wait until the new parts are available to see if that will fix the problem. *tr
09/05/2012
 The car makes a popping noise when the brakes are pressed or released. the longer the car is driven, the louder the noise. the dealership service told me it was a problem with the ball joints on the 2012 models and could not be repaired at this time. i feel this is a safety issue as well as cause my tires to wear prematurely. the dealership told me i would have to wait until the new parts are available to see if that will fix the problem.
08/06/201232761
 I noticed noise, wheel vibrations and steering problems. the honda service department said that i had a bad wheel bearing on the left side and replaced it. after i received the car back from the shop, i noticed the car was pulling to the left, wheel vibrations, loose steering wheel and making noise. the car did not shift between gears properly and fluctuated between rpms randomly (even when at idle). i took it back to the honda service department. this time they reset the computer in the car and performed idle relearn procedure; adjusted the toe on all four wheels. they also found that the rear rotors were out of round and machine rear brake rotors but reused the brake pads. i do not feel safe in this vehicle. i have scheduled another service appointment for 8/28. however, i am still having the idle rpm, shifting problems, wheel vibration issues, steering problems, noise issues as well as several other problems. this manufacture should be forced to issue a recall. *tr
08/06/20123276
 I noticed noise, wheel vibrations and steering problems. the honda service department said that i had a bad wheel bearing on the left side and replaced it. after i received the car back from the shop, i noticed the car was pulling to the left, wheel vibrations, loose steering wheel and making noise. the car did not shift between gears properly and fluctuated between rpms randomly (even when at idle). i took it back to the honda service department. this time they reset the computer in the car and performed idle relearn procedure; adjusted the toe on all four wheels. they also found that the rear rotors were out of round and machine rear brake rotors but reused the brake pads. i do not feel safe in this vehicle. i have scheduled another service appointment for 8/28. however, i am still having the idle rpm, shifting problems, wheel vibration issues, steering problems, noise issues as well as several other problems. this manufacture should be forced to issue a recall.
07/10/2012101231
 I am into my first year of leasing this new vehicle. i have brought it to the dealer for repairs 3 times. it has been confirmed by the dealer/shop that the vehicle has a definite shimmy shaking of steering wheel at highway speed. ( 60-65 ). they have done all the necessary steps to repair this problem and nothing has worked. i have called honda mfg and filed a report as well. i was told by the mfg, they would look into this problem. i was also told by a honda rep. that it may be a characteristic of some accords. i feel as a consumer this would be unsafe to drive. i don not feel safe driving this vehicle. also, the a/c has been worked on 3 times as well, and still not working properly. why can't the dealer authorize a replacement when it has been confirmed? why would the dealer even let me leave lot knowing it has a definite problem? shouldn't safety come first for all? *tr
06/13/201215501
 The vehicle has a shimmy at highway speeds in excess of 50 mph. it doesn't matter what the roads are like as many in my area are brand new, the vehicle is not safe and has a significant vibration at highway speeds. the vehicle will be going back to honda for the third time and i have had the wheels balanced, front end aligned, and i am now going in for a road force balance. there are many issues reported on line and this is a common problem with these vehicles. having owned 7 honda products in the last 16 yrs, this will be my last. one more visit after this and i will be seeking a lemon law claim on the vehicle. this is a huge issue as you can see on the internet. i am in the car business and this is far from within specifications from any vehicle i have ever driven and poses a definite safety issue for many vehicle owners. *tr
06/13/20121550
 The vehicle has a shimmy at highway speeds in excess of 50 mph. it doesn't matter what the roads are like as many in my area are brand new, the vehicle is not safe and has a significant vibration at highway speeds. the vehicle will be going back to honda for the third time and i have had the wheels balanced, front end aligned, and i am now going in for a road force balance. there are many issues reported on line and this is a common problem with these vehicles. having owned 7 honda products in the last 16 yrs, this will be my last. one more visit after this and i will be seeking a lemon law claim on the vehicle. this is a huge issue as you can see on the internet. i am in the car business and this is far from within specifications from any vehicle i have ever driven and poses a definite safety issue for many vehicle owners.
04/28/2012804/25/2012
 2012 honda accord. consumer states vehicle is a lemon *tgw the consumer stated since taking delivery of the vehicle, he has returned to the dealer eight times to correct a defect related to a shaking/vibration in the steering wheel which occurred at highway speeds between 60-80 mph. the vehicle was road tested by honda service repair managers at two different dealerships for a total of over 126 miles and each time it was acknowledged and documented that a vibration in the steering wheel existed. the tires were balanced and rotated several times, but the vibration continued.*jb