Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SB-11-033 | 07/15/2011 | 10040485 | Ready | 08/31/2011 | |
| SB-11-033 | 07/15/2011 | 10040485 | Honda: the engine oil level is low on the dipstick, and the malfunction light may be on with stored trouble codes due to a software problem. *rm | 08/31/2011 | |
| SB-10-033 | 07/15/2011 | 10039424 | Honda: spark plugs may be fouled. the malfunction light comes on with stored trouble lights. *rm | 07/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 11/02/2012 | 46900 | ||
| Driver entered parking garage, stopped, received parking ticket, arm raised on parking entrance machine, driver removed foot from brake, car began to accelerate. speed continuously incrased. driver pressed brakes twice - no response from brakers. driver swerved right to avoid car on left. car jumped 5 inch curve, knocked over free standing metal sign. car continued to accelerate. driver saw wall at left and aimed car at wall, intentionally. driver believed that crashing car was the only way to stop the car. driver aimed at and hit wall head on. air bags deployed. car judged total loss. driver suffered damaged right knee (broken tibia plateau, torn cartilage, damaged lower femur), broken nose, broken eye socket.. passenger suffered broken left hand and bruised ribs. emergency medial team took driver/passengers to hospital; released after 11 hours. total time of car acceleration incident described here - 4 to 5 seconds. impact speed estimated between 30 and 50 mph. | |||
| 07/01/2011 | 4896 | 1 | |
| Floorboard/vibration shake at 22mph and 72mph. brake pulsation - dealer turned rotors, replaced rotors, and still have brake pulsation. we have had numerous problems with our honda crosstour - normal acceleration at 22mph gas pedal, brake, floorboards shake. when cruising at 72mph or going down slight decline entire car shakes. brakes were pulsating at 4896 miles, 10k miles, 18k miles, and still are not correct at 20k miles. what dealer has done so far - jul 2011 - turned rotors, road force balanced tires/wheels - no improvements with vibration at 22 and 72 mph - dealer wanted to wait for donor parts to replace drive shaft assembly (we waited 4 months) - honda tsb drive shaft assembly 29 oct 2011 - complained about vibration at 22 and 72mph again, and brake pulsation, dealer replace front axles - no improvements - and replaced front rotors. 18 jul 2012 - complained about vibration at 22 and 72 mph, and brake pulsation again - dealer replaced rotors - dealer balanced tires and wheels again. august/september 2012 - honda regional rep came in - road force balance tires again -swapped out front tires and rims, shutdown vcm, swapped out computer no improvements - vibration/shudder still present at 22mph and 72mph- brakes still pulsating 24 sept 2012 - national honda rep came in checked valve tolerances - cylinder 5 valves tight causing misfires - didn't improve vibration/shudder replaced axles again, replaced torque converter engine vibration is better at 22mph but worse at 72 mph - cruising and much worse going down declines. brakes are still not correct. our car / engine has been shaking severely for a long time and we are worried about our safety - that something may come loose and cause us to lose control of the vehicle getting hurt or hurting someone else. honda has not been posting these tsb's publicly. *tr | |||
| 07/01/2011 | 4896 | ||
| Floorboard/vibration shake at 22mph and 72mph. brake pulsation - dealer turned rotors, replaced rotors, and still have brake pulsation. we have had numerous problems with our honda crosstour - normal acceleration at 22mph gas pedal, brake, floorboards shake. when cruising at 72mph or going down slight decline entire car shakes. brakes were pulsating at 4896 miles, 10k miles, 18k miles, and still are not correct at 20k miles. what dealer has done so far - jul 2011 - turned rotors, road force balanced tires/wheels - no improvements with vibration at 22 and 72 mph - dealer wanted to wait for donor parts to replace drive shaft assembly (we waited 4 months) - honda tsb drive shaft assembly 29 oct 2011 - complained about vibration at 22 and 72mph again, and brake pulsation, dealer replace front axles - no improvements - and replaced front rotors. 18 jul 2012 - complained about vibration at 22 and 72 mph, and brake pulsation again - dealer replaced rotors - dealer balanced tires and wheels again. august/september 2012 - honda regional rep came in - road force balance tires again -swapped out front tires and rims, shutdown vcm, swapped out computer no improvements - vibration/shudder still present at 22mph and 72mph- brakes still pulsating 24 sept 2012 - national honda rep came in checked valve tolerances - cylinder 5 valves tight causing misfires - didn't improve vibration/shudder replaced axles again, replaced torque converter engine vibration is better at 22mph but worse at 72 mph - cruising and much worse going down declines. brakes are still not correct. our car / engine has been shaking severely for a long time and we are worried about our safety - that something may come loose and cause us to lose control of the vehicle getting hurt or hurting someone else. honda has not been posting these tsb's publicly | |||