Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 07/01/2011 | 4896 | 1 | |
| Floorboard/vibration shake at 22mph and 72mph. brake pulsation - dealer turned rotors, replaced rotors, and still have brake pulsation. we have had numerous problems with our honda crosstour - normal acceleration at 22mph gas pedal, brake, floorboards shake. when cruising at 72mph or going down slight decline entire car shakes. brakes were pulsating at 4896 miles, 10k miles, 18k miles, and still are not correct at 20k miles. what dealer has done so far - jul 2011 - turned rotors, road force balanced tires/wheels - no improvements with vibration at 22 and 72 mph - dealer wanted to wait for donor parts to replace drive shaft assembly (we waited 4 months) - honda tsb drive shaft assembly 29 oct 2011 - complained about vibration at 22 and 72mph again, and brake pulsation, dealer replace front axles - no improvements - and replaced front rotors. 18 jul 2012 - complained about vibration at 22 and 72 mph, and brake pulsation again - dealer replaced rotors - dealer balanced tires and wheels again. august/september 2012 - honda regional rep came in - road force balance tires again -swapped out front tires and rims, shutdown vcm, swapped out computer no improvements - vibration/shudder still present at 22mph and 72mph- brakes still pulsating 24 sept 2012 - national honda rep came in checked valve tolerances - cylinder 5 valves tight causing misfires - didn't improve vibration/shudder replaced axles again, replaced torque converter engine vibration is better at 22mph but worse at 72 mph - cruising and much worse going down declines. brakes are still not correct. our car / engine has been shaking severely for a long time and we are worried about our safety - that something may come loose and cause us to lose control of the vehicle getting hurt or hurting someone else. honda has not been posting these tsb's publicly. *tr | |||
| 07/01/2011 | 4896 | ||
| Floorboard/vibration shake at 22mph and 72mph. brake pulsation - dealer turned rotors, replaced rotors, and still have brake pulsation. we have had numerous problems with our honda crosstour - normal acceleration at 22mph gas pedal, brake, floorboards shake. when cruising at 72mph or going down slight decline entire car shakes. brakes were pulsating at 4896 miles, 10k miles, 18k miles, and still are not correct at 20k miles. what dealer has done so far - jul 2011 - turned rotors, road force balanced tires/wheels - no improvements with vibration at 22 and 72 mph - dealer wanted to wait for donor parts to replace drive shaft assembly (we waited 4 months) - honda tsb drive shaft assembly 29 oct 2011 - complained about vibration at 22 and 72mph again, and brake pulsation, dealer replace front axles - no improvements - and replaced front rotors. 18 jul 2012 - complained about vibration at 22 and 72 mph, and brake pulsation again - dealer replaced rotors - dealer balanced tires and wheels again. august/september 2012 - honda regional rep came in - road force balance tires again -swapped out front tires and rims, shutdown vcm, swapped out computer no improvements - vibration/shudder still present at 22mph and 72mph- brakes still pulsating 24 sept 2012 - national honda rep came in checked valve tolerances - cylinder 5 valves tight causing misfires - didn't improve vibration/shudder replaced axles again, replaced torque converter engine vibration is better at 22mph but worse at 72 mph - cruising and much worse going down declines. brakes are still not correct. our car / engine has been shaking severely for a long time and we are worried about our safety - that something may come loose and cause us to lose control of the vehicle getting hurt or hurting someone else. honda has not been posting these tsb's publicly | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/21/2012 | 16000 | ||
| Applied brakes on freeway at 70 mph to exit ramp,steering wheel started to vibrate . my 2010 honda crosstour has approx. 16000 miles. vehicle is unstable when this occurs | |||
| 02/10/2010 | 1000 | ||
| My new 2010 honda accord crosstour has the same brake problem as the recalled 2007 odyessy. after stopping if you release the brake pedal and than lightly apply pressure to stop the car from rolling forward the pedal becomes spongy and starts to go down towards the floor. it goes down about 2 inches lower than a first application. i have had this reported to the dealer 3 times and they say their is no currant fix. problem has continued since it was brand new. i traded my 07 oddyssy in for this same problem. | |||