Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
02010302/01/200310001811Srs indicator on with no srs diagnostic trouble codes (dtc) set. *tt *jb07/18/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
07/12/20122235001
 I was driving down a residential street in my 1996 honda civic when a 2004 gmc yukon suv came hurling around the corner of an intersecting street ahead of me. the driver of the yukon failed to stay in his lane as he rounded the corner and hit my honda civic head-on. upon impact my head hit the windshield so hard that it left a bubble protruding out on the driver side of my windshield. in the shape of my head ( i have photos of windshield damage) right before the airbag deployed. i was also wearing a seat belt with shoulder restraint. as a result of the collision i sustained a brain concussion. i have always believed that a driver side airbag and seat belt with shoulder restraint was designed to keep my head out of the windshield in the event of a head-on collision. evidently both the seat belt and airbag failed to protect me from hitting the windshield in the collision i was in. (i have a copy of the police report and presently am still in possession of my totaled out vehicle. *tr
07/12/2012223500
 I was driving down a residential street in my 1996 honda civic when a 2004 gmc yukon suv came hurling around the corner of an intersecting street ahead of me. the driver of the yukon failed to stay in his lane as he rounded the corner and hit my honda civic head-on. upon impact my head hit the windshield so hard that it left a bubble protruding out on the driver side of my windshield. in the shape of my head ( i have photos of windshield damage) right before the airbag deployed. i was also wearing a seat belt with shoulder restraint. as a result of the collision i sustained a brain concussion. i have always believed that a driver side airbag and seat belt with shoulder restraint was designed to keep my head out of the windshield in the event of a head-on collision. evidently both the seat belt and airbag failed to protect me from hitting the windshield in the the collision i was in. (i have a copy of the police report and presently am still in possession of my totaled out vehicle.
02/23/2006120000101/24/2006
 The srs light will not go off. i'm afraid this may be a safety hazard. *jb
02/18/20061
 I own honda civic ex 1996 vin #1hgej8249tl053690. the srs light turned on after replacing the battery. when i took it to dealer for diagnostics, they say the computer is faulty and it need to be replaced to fix this and till then, the airbags won't engage. my car was never exposed to any accidents or abnormal driving conditions. honda has a faulty computer srs system and this causes serious safety issue where air bags won't activate. *jb
11/25/2004180002
 After starting the vehicle the srs warning light would stay illuminated until vehicle was shut off. dealership was notified, but did not resolve the problem. *ak
10/07/20042
 1996 honda civic ex sedan, srs light stays on. apparently, this is a common problem with many hondas (accords, civics from several years). dealers charge $90+/- to diagnose and reset, often due to false codes. or, worse yet, they may recommend very costly replacement of sensors, computers, etc. after which the lights come back on anyway. many websites blogs, posts, etc. indicate owners are resetting their own srs lights, or simply ignoring them. sounds like a majority of 90's hondas & acuras are driving around with potentially disabled air bags. honda america has avoided responsibility to this point. we drive with the light on, always using our seatbelts, and hoping the air bags don't deploy by mistake. sad, for such an otherwise excellent company.*ak
12/15/20020
 The airbag/suplemental restraint system check light was illuminated. the car was taken to the dealer and the light was reset. a charge of $90.00 had to be paid for the labor cost. they said the problem could have been because i had jus replaced the car battery. they found nothing wrong with the supplemental restraint system and reset the warning light. i was of the understanding that the suplemental restraint system has a 10 year warranty, therefore i don't believe i should have been charged. the dealer is adamant that they properly charged me.
750001
 The srs light stayed illuminated while driving. the dealership indicated it was caused by the srs unit's complete failure which would render the air bag inoperative if the vehicle was in an accident.*ak consumer stated the air bag component is a safety item and is the responsibility of the manufacturer. *ph *nlm
04/07/200169000103/01/1996
 Srs component failure. air bag light stays on - told sensor unit needs replacing. air bags will not deploy unless replaced. cost approximately $500. vehicle only has 85000 miles.
12/01/200104/01/2096
 I think srs should have warranty, was reset but light came back on. *ak
06/06/200102/10/1996
 Srs light flashing, changed the light, now the computer not working.
02/20/2001104/01/1996
 According to user manual, srs system should be free of trouble for at least 10 years, but this car is only five years old,the original product has defects.. *ak
08/14/2000206/27/1996
 Airbag light came on and stayed on. took vehicle to dealer. dealer cleared code, and said no defect was found. consumer stated this was the second time this problem occurred. *ak
 Airbag sensor light illuminated while the vehicle was in motion.*ak
306/01/1996
 The airbag light is on, indicating that the airbag is disfunctioning and recently the horn and the cruise control stopped working too. *ak
05/01/1996
 My abs- airbag system light appeared on my dashboard around 55,000 miles. my honda has not had any probems what so ever. i have not been in a wreck or slight fender bender. yet somehow my airbag does not work anymore. i took my veh. to the dlrship and they advise me my airbag motor does not work anymore and i would need a new airbag motor. my mother has the same yr/make as my vehicle as she also has the same problem w/ her abs light being on. the reason i am reporting this is it seems odd since the only time the hood is ever opened is for an oil change or general work to be completed and now somehow my airbag motor does not work anymore. thank you for your time and consideration in this matter.
1
 During low impact accident violent deployment of the airbag caused injury to consumer. *yc
11/13/199808/01/1996
 When airbag deployed the left sleeve of the garment worn by the driver on the inner arm at the wrist ignited. the driver smothered the flame on the passenger seat to extinguish it. no serious burns as a result, but a more flammable garment may have caused serious injury or death.
07/04/1998103/01/1996
 False deployment of air bag causing injury to left eye/burn to face. (qcaw)
02/20/1997102/01/1996
 Design of vehicle with air bags not conducive for smaller drivers.
10/29/1996
 Hit a deer and the dual air bags did not deploy. please describe in detail. *ak
09/24/1996
 The vehicle hit another vehicle from behind and the air bag didn't deploy. *ak
AIR BAGS - FRONTAL
08/09/20091
 Front air bags didn't deploy in crash. *tr
03/18/2002
 While traveling at 45 mph, another vehicle did not yield and hit consumer's vehicle on front passenger's side. upon impact, airbags failed to deploy. please provide any further information.*ak
01/23/2002101/07/2002
 While driving, struck another vehicle with driver side corner. upon impact, air bags did not deploy, causing injuries to consumer. dealer was contacted and could not explain why air bags not to deploy. *ak
10/14/199905/01/1999
 Rearended a stopped vehicle while traveling approx 20-25 mph. airbags did not deploy. accident occurred on 10-14-99. about 6-7 months later, began having intermittent problems with srs light staying on while driving. around 7/15/2000, srs light began to consistently stay on while driving. took it in for service and dealer had to replace the srs control unit at a cost to me of $450.
08/07/2000
 When vehicle was traveling 30 -40 mph and rear ended a 1986, chevrolet s10, there was no deployment of driver's side or passenger's side air bags. owner not sure if the vehicle will be totalled. please provide any further information. *ak
03/01/2000
 While driving in the neighborhood went over a speed bump at 5mph and both airbags deployed. contacted dealer and manufacturer. *ak
02/12/2000
 Daughter coming home from work was driving on highway and fell asleep at the wheel. woke up, and hit the guardrail. vehicle flipped over and spun, winding up nose down in a ditch. neither airbag deployed. contacted dealer. *ak
08/15/1999010/01/1997
 While driving vehicle on a wet road applied the brakes, vehicle couldn't stop on time, and rear ended the vehicle in front. upon impact, neither of air bag deployed.*ak
05/14/1999
 Consumer was driving approximately 20mph, and was involved in a side collision with a 93- ford truck, explorer. upon impact, air bags did not deploy. both passenger and driver hit dash, passenger's head hit the windshield. vehicle was totalled. *ak
 Consumer had a front end accident at 50 mph. entire front end was totaled.upon impact, air bag did not deploy. dealer has been contacted. *ak
03/04/19990
 Consumer's daughter was hit head-on, and air bags did not deploy, daughter was slightly injured. *ak
09/20/1998101/01/1998
 Driving at 20 mph in a parking lot, the air bags on both sides deployed for no reason, causing injures to the chest/arm an face, consumer contacted the dealer, but no one returned the call. *ak *jb
08/02/1998
 Consumer was traveling 45 mph when attempting to avoid an accident both driver's and passenger's side air bags deployed without cause, resulting in over 3000 dollars of damage. consumer has contacted the dealer. please provide any further details. *ak
05/13/19981
 Was traveling 30mph, started to make left turn when suddenly another vehicle merged into lane. this caused honda to rearend minivan. upon impact, airbags did not deploy. driver slightly injured. have police report. *ak
05/08/1998
 While driving 30 mph had a direct frontal impact with another vehicle in which the other vehicle's airbags deployed. however, consumer's airbags did not deploy. no prior probelms with airbags. *ak
05/06/199604/19/1996
 Vehicle was involved in a collision, dual airbags did not deploy, resulting in injuries. *ak
12/13/1996207/13/1996
 Accelerator cable stuck, vehicle accelerated out of control and ran into 2 parked vehicles and a tree before coming to a stop. upon impact, air bags failed to deploy. *ak
07/04/1997
 Vehicle was involved in a frontal collision and air bag didn't deploy. before the accident the air bag light came on and off. dealer said that there was no defect in the air bag because the light kept on going on and off. *ak
05/30/199705/03/1996
 While driving about 20 mph in rainy weather consumer put on brakes and the vehicle swerved and turned on the other side of the road, spinned around and hit the back of a another vehicle, consumer stated that the air bags did not deploy. has contacted the dealer. *ak also passengers seat collasped.*jb
 While vehicle was hit from the rear of the car frontal airbags deployed. cause unknown. *ak
01/01/199706/03/1996
 When parking vehicle in garage, pressed gas pedal instead of brake pedal, causing vehicle to hit a brick wall. at that time both air bags deployed, however, passenger sustained injuries to face and eyes. *ak
04/03/1997
 When applying the abs brakes on dry pavement the pedal traveled to the floor, causing extended stopping distance which resulted in a vehicle collision. consumer also states that the driver's/passenger's air bags did not deploy. please give futher details. *ak
12/03/1996
 While driving the vehicle there was deployment of the driver's and passenger's side air bags for no reason. vehicle has been at dealership since dec. 4th, 1996. *ak
 Rearended a vehicle and air bags did not deploy, bubbles appeared instead of the air bags . please describe details. *ak
06/30/1996106/04/1996
 No deployment of driver's/passenger's airbags in accident, causing injuries.
 During frontal impact, the driver's and passenger's side air bags did not deploy. *ak
12/08/1996
 Vehicle was involved in frontal collision, impact 12:00 position, speed 30mph, passenger's airbag exploded. *ak
10/01/1996204/01/1996
 Driving along about 10 mph, about to cross an intersection, hit someon on the driver's side but the air bags did not deploy, subsequently on october 16, 1996, air bags deployed spontaneously. *ak
10/29/1996
 Hit a deer and the dual air bags did not deploy. please describe in detail. *ak
10/25/1996
 Driving along about 40 mph when abs brakes failed, did not hit anything but air bags deployed, vision blocked, causing an accident. *ak *ak
10/15/19960
 Driving 40 mph, another vehicle turning into shopping center was not able to stop in time, broadsided other vehicle, air bags did not deploy. *ak
 Vehicle was involved in a rearend accident and there was no deployment of the air bags. *ak
09/24/1996
 The vehicle hit another vehicle from behind and the air bag didn't deploy. *ak
08/17/1996
 Consumer's daughter was in an accident and both air bags did not deploy . please describe .*ak
104/30/1996
 Passsenger's air bag located at top of dashboard, occupant might place maps or boxes on top of dashboard which would interfere with airbag. *ak
08/16/1996
 Recall related, abs brake failure, when applied had extened stopping distance, impact 12:00 position, dual airbags did not deploy. *ak
05/03/1996
 In a front-end accident pasenger side air bag did not deploy. *ak
02/16/1996
 Had a frontal collision, neither air bag deployed. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
05/17/200692000107/21/1999
 Our srs light came on one saturday with no accident or reason. we took it into the dealer and they told us the code showed that the srs computer module had to be replaced at a cost of $750. after reading all of the complaints from other owners, i was shocked that they didn't tell us that this was a common complaint and they are so quick to charge us the most expensive amount when it is probably a weak battery that set it off in the first place!! this problem needs to be fixed because we drive around without airbags for reasons that have nothing to do with the owners!! just because a battery goes weak, or you set an electrical device on the seat, our airbags shouldn't stop working!!!! *jb
08/15/2005103/03/1999
 Air bags: frontal:sensor/control module needs to be replaced. the srs light suddenly came on for no reason, took it to a reputable honda dealer. was told i had to replace the module. cost is around $800 - $ 900. the car since i have owned it has not been in any accident. on a limited income, i don't think i can fix this soon, do not like driving the car with the srs light on, worried bags may or may not deploy when i need them to. worry air bags may deploy for no reason. *jb
04/24/2005890001
 Srs light indicator light comes on with no trouble codes. *ak
01/27/2005505/16/1996
 The srs light on the dash of my 1996 honda civic had come on 5 times the past 18 months. i had taken it to a honda dealership in san bruno, ca on all these incidents. the first time i took it to their shop, they told me that it was the caused by a weak battery. then on the second and third incidents, all they did was reset the alarm code. on november 24, 2004 i took the the car back to the dealership and complained, again, about the srs light coming on. this time, i had been told that they pulled out an error code of dtc 8-5 and had reset the alarm code. i had been told to take the car back to them if the srs light comes on again. i took the car back to the same delaership today because the srs light came on again on january 27, 2005 (5th time). the dealership told me that they pulled up the code dtc 8-5 and cleared the code. however, they want me to spend $600 (parts and labor) to replace the srs unit this time. i believe that there is definitely a factory defect with the srs system of my 1996 honda civic.*ak
09/18/200487184103/05/2003
 1996 honda civic srs light on. resolved only at dealer cost of $1100 to replace control module. research on internet indicates this is a popular recurrent problem yet there are no recalls or tsbs. please help. need to know where to go for possible reimbursement or financial assistance. thx.*ak
06/15/200489000306/15/1996
 The srs light on my 1996 honda civic remains on. i have taken the car to the dealer twice during the last two weeks. the first visit the service department charged me $89.00 to run a diagnostic. i was told the srs was retooled and the system should be okay. two days later the srs light came on again. service personnel told me i needed to bring the car in again soon. there was no charge, but i was told if the light came on again, the module would need to be replaced. the cost is usually $460.00, i was told. also i'd need to call and make an appointment in advance since the department does not stock the module- it would have to be ordered. when i asked if the car was safe to drive, service personnel answered in the affirmative. two days later the light came on again. that was last weekend. i have not taken the car in for service. an internet search i performed has turned up quite a few consumers who are experiencing the same problem as well as similar run-arounds from dealers: http://www.autofan.com/forum_thread.asp?message=7364 will the airbags work on impact? if i have the module replaced, will the system work? these are my concerns. i do not understand why honda is not being required to address and remedy this safety issue. *ak
AIR BAGS - SIDE/WINDOW
05/30/2000208/01/1998
 When vehicle was rear ended and pushed into another vehicle, there was no deployment of driver's side or passenger's side air bag. other vehicle was traveling about 55 mph. driver's vehicle was totalled. *ak *ml