Consumer Complaints


Fail datemilesoccurencesPurchase date
CHILD SEAT - TETHER (STRAP) SECURES TOP OF CHILD SEAT TO VEHICLE
12/01/1995
 I am writing to report a problem with my evenflo on my way position right carseat, not my car. we purchased this for our first child and had used it less than 3 months when it broke! we were simply tightening the shoulder harnesses, by pulling the strap from behind, when the plastic lever piece (that you would push down on to release more harness) broke! it snapped right off. it really scared me because i had to take my daughter in the broken carseat to the store (a 40 minute drive) in order to exchange this broken seat for a new one. later, i got in the mail a brochure from evenflo saying they were aware of this problem. if they were aware of it, why didn't they do something pro-active -- like recalling these seats and giving us new ones, ones that are safe and won't break? also, on our replaced seat, it is possible to accidentally pull the harnesses too loose and the end of the harness comes through the plastic lever on the back. then you can't tighten the harness again at all! this is not a safe seat in terms of its shoulder harness adjustment system.*ak