Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 08/01/1997 | 2 | ||
| Consumer had an accident and the air bags didn't deploy. | |||
| SEAT BELTS - FRONT | |||
| 01/01/1901 | 1 | ||
| 1997 honda civic ex faulty seat belt customer states she stuck in the passenger side seat for twenty minutes before cutting herself free even though honda has a lifetime seatbelt warranty they will not cover it because of intentional cutting**sb the consumer stated that while in the passenger seat of the vehicle, she tried to get out of the vehicle and the seatbelt would not release her. overtime the release button began to stick. after several attempts of not only her but her boyfriend trying to release her from the vehicle, the consumer cut the seatbelt in order to get free. the consumer stated she contacted honda and informed the dealer of the defect and also notified the corporation but to no avail. both parties would reference her back and forth to contact the other. when the consumer contacted the dealer they informed the consumer that the seatbelt is not covered under the warranty due to the fact the seatbelt was intentionally cut and there was nothing else they could do. the consumer wants the seatbelt to be repaired under the warranty. *tr | |||
| 09/14/2004 | 68069 | 1 | |
| While driving, the vehicle struck a pot hole, and the passenger's side air bag deployed. however, the driver's seat belt did not lock, and passenger struck his face on the steering wheel. *ak the passenger air bag did not open and the check engine and the air bag light remained on. *sc | |||
| 09/04/2002 | 1 | ||
| Consumer states that the driver side seat belt did not lock in place when they were rear ended. causing minor injuries. mr consumer states that when rear ended, they were forced into a car in the front of them. substained damage to front and rear bumper. ph 09-dec-2002 | |||
| SEAT BELTS - FRONT - ANCHORAGE | |||
| 01/09/1999 | 25000 | 1 | 08/05/1997 |
| I own a 97 honda civic lx 4dr and have been in 3 accidents w/o air bag deployment. in 9/98 i was rear-ended at 40 mph which bent the frame of my car and cost several thousand to repair. honda service said that the airbags would not deploy unless there was a sudden decel and/or frontal impact. a few mos later in 01/99, i was in an accident and the police rpt states that i broadsided a 81 cadillac on the front driver's side at approx 35 mph. the front end of the cadillac was detroyed. i injured my neck, back, and shoulder as the seat belt did not lock when i flew forward. after the accident, i went to honda cars of mesa for body repair. it cost several thousand $, w/ significant front end damage and a bent frame. my air bags did not deploy in this accident. i requested an air bag fcheck and my friend and i were told by the mgr of service that the air bags were ok and the srs knows when to deploy the airbags. he said that the collision was not enough to cause the airbags to deploy; however, i had direct frontal impact at 35 mph. my car was also backed over by a garbage truck in5/99 w/o air bag deployment. in 04/03, i began to have probs with the srs light coming on and staying on. the light was staying on until the car was restarted. within 2 wks, my srs light stayed on. i took my car to a honda certified mechanic. he said the srs unit was bad and the code given was 7-2, 7-3 which indicates a bad unit and requires replacement. the part cost was $370. and the labor was $75. the day after the repair, the srs light came on and stayed on. within 2 mos the part went bad and the unit gave the code 7-2, which indicates replacement w/o diagnostics. he felt the initial part may have been bad and replaced it w/ honda's parts warranty, but if it happened again, there was another cause for the malfunction.the prob happened the day after i left the shop and the light is on again during most trips. my mechanic stated that the dealer will need to contact their tac. | |||
| 04/10/1998 | 1 | 12/10/1996 | |
| Passenger side seat belt grabs / locks up without deceleration ( locks belt in position ). *yc | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 09/05/2000 | |||
| Front passenger's seat belt buckle would not stay latched, leaving occupant without any restraint if involved in a vehicle crash. dealer was not contacted at this time. please feel free to provide any further details. *ak | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 11/14/1998 | 0 | 05/16/1997 | |
| Was traveling 25mph & rearended another vehicle sitting too far out in the lane. left front end pushed backwards. driver's air bag failed to deploy upon impact. seat belt did not restrain driver whose head hit the windshield. had cuts to face & lips from broken windshield. *ak | |||
| 03/04/1996 | |||
| Seat belt fails to retract. *ak | |||
| SEAT BELTS - FRONT - WEBBING | |||
| 09/19/1997 | |||
| Consumer's passenger's side seat belt does not accomodate her size. the driver side belts fit her just fine. when she rode on the passenger's side the belt would tighten as she moved in the seat, she has tried every angle. she can't reach out to the dash or to the floor without the seat belt tightening on her body. she had to have the vehicle stopped due to the belt tightening up. the belt causes her to lose her breath due to tightness. *ak | |||
| SEAT BELTS - REAR | |||
| 11/19/2007 | 118250 | 2 | 11/01/2007 |
| Two of the three back seat belts, the center and the back driver's side, have broken away from the buckle side that is bolted to the body of the car. they broke when i tightened then up to buckle a child car seat. it happened on the day that i made this complaint so i haven't been able to replace them. *tr | |||