Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 08/22/2010 | 199000 | ||
| Tl- the contact owns bf goodrich touring a/t tires, size p185/65/r14. while examining the vehicle the contact noticed that the front passenger tire had become flat, after examining the tire the contact wear cracks along the inner side of the tire. the tires have not been diagnosed and there were no prior warnings. the current and failure mileages were 49000. bml | |||
| 02/29/2008 | 60000 | 4 | 06/21/1997 |
| I was driving on interstate 85, and there was a large truck tire laying in the middle of a 4 lane highway, thus causing multiple accidents. my car hit the tire and almost caused a few accidents, almost causing other people as well as myself to be injured fatally. the dot should have cleaned it up, and since i do not have collision on my insurance policy they are not covering any damages. we pay taxes to the state and government to have safe motor ways, and i feel these accidents could have been prevented in advance. *tr | |||
| 05/20/2002 | 1 | 02/01/2097 | |
| On 5/30/02, i drove my civic home from austin, tx on hwy 71 at 60mph. on approaching hwy i-10 vibrations at the right rear wheel were felt. when i got on hwy i-10 at 2pm that wheel became bumpy, followed by a loud bang from its cover/fender, shaking so strongly that i had to pull over. i found the tire's treated portion peeled off and lost, and the lower forward corner of the wheel cover broken loose, dangling outwards. i managed to drive home using the spare tire, although the car seemed no longer road-worthy. dt | |||
| 12/21/2001 | 3 | 04/01/2097 | |
| Srs light has come on 3 times. the first two visits petersen motors reset the system, found nothing. the first time petersen motors suggested it was caused by low battery voltage. nonsense, they didn't find the problem and the battery is new. they cleared the code and charged $72. after the 2nd visit, i was told if it happens again they would have to replace the driver's airbag. after the 2nd visit the light came back on within 2 weeks. after 3rd incident, petersen motors stated over the phone it is the control unit which would cost about $460 to replace. on each of the 3 occasions, i stopped the car briefly. when i restarted my car, the srs light came on and stayed on. at this time i haven't had this problem fixed. 2 of 4 original firestone tires failed. the 1st failure occurred as i drove the car off the lot - it had a radial pull, causing the car to turn upon acceleration. the 2nd firestone tire failure occurred at about 26,000 miles. after driving several hours at 75 mph on a 95 degree day, there was a bulge in the sidewall. at that time i replaced all 4 tires with a different brand. nlm | |||
| 11/22/2000 | 1 | ||
| Consumer was driving when there was a thunderous noise and pummeling force that threw the vehicle into a tailspin nearly colliding with other vehicles, it was not until later that consumer noticed what happened, vehicle sustained damage from a tire blow out, consumer is seeking reimbursement for replacement of all 4 tires which were said to be defective from a rep at a firestone dealership. *jg | |||
| 11/22/2000 | 1 | ||
| Consumer was driving when there was a thunderous noise and pummeling force that threw the vehicle into a tailspin nearly colliding with other vehicles, it was not until later that consumer noticed what happened, vehicle sustained damage from a tire blow out, consumer is seeking reimbursement for replacement of all 4 tires that were said to be defective from a firestone dealership. *jg *tt | |||
| 11/22/2000 | 1 | ||
| Consumer was driving when there was a thunderous noise and pummeling force that threw the vehicle into a tailspin nearly colliding with other vehicles, it was not until later that consumer noticed what happened, vehicle sustained damage from a tire blow out, consumer is seeking reimbursement for replacement of all 4 tires which were said to be defective from a rep at a firestone dealership. *jg | |||
| 11/22/2000 | 1 | ||
| Consumer was driving when there was a thunderous noise and pummeling force that threw the vehicle into a tailspin nearly colliding with other vehicles, it was not until later that consumer noticed what happened, vehicle sustained damage from a tire blow out, consumer is seeking reimbursement for replacement of all 4 tires that were said to be defective from a firestone dealership. *jg *tt | |||
| 08/01/2001 | 1 | 07/01/1997 | |
| While driving, pipes from catalytic converter fell off, consumer states muffler now needs replaced. firestone tires size 14, dot number wz7jmnb466, replaced under 20000 miles. *slc | |||
| 06/23/2001 | 1 | 05/01/2001 | |
| I was driving on the 101 califonia highway (northbound) in an uphill section near agoura hills, when suddenly we heard a sound like clack twice. i was traveling on the middle lane and signaled to my right so i could pull out of the road. then, there was this huge sound, and i felt the passenger's rear side tire blow up. i almost lost control of the car but was able to pull out of the road. neither me nor my wife & 7 month old son were injured. when i got out of the car, i found out the tire's tread had separated and it caused the rear bumper to become deattached. i changed the tire and put the spare one. the car lost the rear bumper and had some dents as a result of the tread separation. i just bought the car a month ago, and the tires looked in good conditions.*ak (dot number: n/a tiresize: p185/65r14) | |||
| 05/19/2001 | |||
| While going 70mph felt like tire had a blowout. after stopping and checked the tire, noticed that chunks of tire was in bumper. middle of tire tread was gone. no tread left on rear tire. firestone, fr680, p185/65r14, dot w27j. *ak | |||
| 03/01/2000 | 1 | ||
| Failed inspection @ 21,000 miles bald treads unsafe- suppose to be a 50,000 mile tire( dot number: tire size: 1856514 ) | |||
| 08/27/2000 | 1 | 05/01/1998 | |
| While driving on fl i-95 near boca raton, tread on left front tire separated from tire down to the casing. firestone refuses to reimburse for a new tire because it is not on the designated recall. when the honda dealer service department checked the other 3 tires they were all showing signs of impending tread separation.( dot number: 200 tire size: p185/65-r1 ) | |||
| 08/25/2000 | 1 | 11/01/1996 | |
| Tread separated from body of tire( dot number: w27j tire size: p185/65r14 ) | |||
| 11/15/1999 | 1 | ||
| The air bag falsly deployed when the right front tire went flat causing the consumer to crash into a utility pole. consumer escaped with only a few bruises. nlm | |||
| 2 | 07/11/1997 | ||
| Two premature flat tires. (p185/65r14 firestone) yh | |||
| 12/19/1998 | |||
| While driving 30mph tires would just chug. left front tire would eventually go flat. took to dealer & had tires rotated. problem still exists. *ak | |||
| TIRES - BEAD | |||
| 09/27/2004 | 136647 | 3 | 08/20/1997 |
| On 10/2/2003 i purchased four dunlop g/t qualifier tires size p205/40r-16 from discount tire, see invoice enclosed. on 9/27/2004 i was having a routine oil change done on my car at right honda scottsdale arizona when the following was discovered. three out of the four tires had cracking on the inside bead which if not caught in time could have caused a blow out. please look at the right honda invoice under tech notes that will document what i am describing. i have talked to discount tire and dunlop they prorated my tires charging me $214.88 for new tires and a different brand of tire. i kept the tires properly inflated aligned rotated and balanced and have all my receipts so i know i did everything correct on my end. my main concern for writing to the consumer information and complaints department is the following. these tires were defective and i could have been in a serious accident. also, more people that have these tires could unknowingly be at risk. please advise me of your findings, jeffrey j. uddo 6755 e. phelps rd. scottsdale, az 85254 480-699-9916 discount tire corporation 20225 n. scottsdale rd. scottsdale, arizona 85255 attention: consumer affairs 480-606-6000 dunlop 1144 e. market street akron, ohio 44316 attention: customer service. *ak | |||
| TIRES - SIDEWALL | |||
| 10/25/2000 | 1 | 02/01/1998 | |
| Sidewall of tire blewout when travelling approximately 60 mph. no evidence of puncture or other tire distress.*ak (dot number: w27j mnb tiresize: p185/65r14) | |||
| 08/16/2000 | 1 | 04/01/2000 | |
| I was driving south on i95 at highway speed and tuned off at exit 74 went north at 35 miles per hour and tire sidewall blew out after driving about a mile and a half. no damage to car. changed tire myself. national tire co 252 flanders road, niantic, connecticut. was two miles south on same roadd( dot number: w27j, mnb tire size: fr 680,185 ) | |||
| TIRES - TREAD/BELT | |||
| 01/23/2008 | 189000 | 100 | |
| Tl*the contact owns a 1997 honda civic. the vehicle has kelly springfield douglas, size p1856514 tires. the front passenger tire dot is m67jflxr, the front driver side tire dot is pl7jfxlr4806, the rear passenger tire dot is pl7jfxlr0207 and the rear driver side tire dot is pl7jfxlr4806. three of the four tires were purchased six months ago and the remaining one was purchased three weeks ago. while driving approximately 55 mph, the vehicle began pulling to the right. it had previously been pulling to the left. the vehicle began to feel as if it were falling apart. a front end alignment was performed on the vehicle; however, the failure continued. the tire mechanic confirmed that the tire tread was uneven and wobbled when they were tested. the sales representative informed the contact of a recall on the douglas tires. the contact was unsure if the vehicle had antilock brakes. the vin, purchase date, number of cylinders, and recall number were unknown. the failure mileage was 189,000 and current mileage was 193,100. | |||
| 12/05/2004 | 36060 | 1 | 12/05/2004 |
| While driving 70 mph, with the driver only, vehicle commenced to vibrate/shake from the back. consumer was able to drive the vehicle off the main freeway, and noticed that right rear tire showed that tread was completely separated from the sidewall. after market tires installed at 36,060 miles, tire size p185/65r14, dot# ac763jd2500. the tire was mounted on a honda civic 1997 vehicle. consumer has the tire available for analysis, and the tire dealer was notified. *ak | |||
| 05/13/2001 | |||
| Driving at 70 miles an hour on i-95, the tire tread peeled off and exploded on the front left tire, damaging the car, and causing loss of control and winding up on the side of the road in a shallow ditch. firestone refused any responsibility. after replacing the front tires, leaving the original rear tires, 2 months later, leaving an on ramp to i-4 at approximately 37 miles an hour, the rear right tire tread peeled off too. no damage was done this time, but all firestone tires were removed and replaced with goodyears. firestone has refused any responsibility. state farm has a claim against firestone. firestone has not made any compensation to this date. i believe that two firestone tires damaged within 2 months of each other on the same car is more than coincidence.*ak (tiresize: p185/65r14) | |||
| 05/14/2001 | 08/01/1997 | ||
| I was driving on the highway at a speed ranging between 75-80 mph when i heard a loud sound from the back end of my car. it started to pull so i tried to carefully move from the left lane of the highway to the emergency lane at the right when my car did a 360 and after narrowly avoiding a head on collision with a semi, ended up in the ditch on the left side of the road. the tread had separated from the tire and damaged the frame as well as paint on the back bumper of my car. i was able to get assistance to the nearest firestone dealer, who found upon inspection that the tread on my remaining tires was lifting as well and assumed that one more would completely separate before i drove the remaining 50 miles back to phoenix. my car has been properly maintained and tires were rotated at appropriate intervals. the tread was not worn and shouldn't have separated with that level of use. it was absolutely terrifying and i can't believe that these tires weren't on the recall list!*ak (dot number: w27j) | |||
| 03/14/2001 | 0 | ||
| Pe00 020; consume rwas traveling about 70mph on highway and heard a noise. she was able to pull over to shoulders and noticed that rear driverside tire tread had separated from vehicle. firestone tire, 18565r14. there were no injuries to report. *ak | |||
| 11/28/2000 | 1 | ||
| While driving about 70 mph tread separated from tire, damaging bumper. dot w27jmnb, original equipment on honda, civic, 1997.*ak *slc | |||
| 07/26/1999 | 2 | 05/01/1997 | |
| Firestone fr680 tires p185 65 r14 experienced tread wear. *slc | |||
| 10/08/2000 | 1 | 09/01/2000 | |
| All of the tire tread down to the steel belt peeled off of the tire while driving down us route 4 in lakeland ,florida. there was no sign or warning of the tire being in trouble. i barely was able to keep control of the car. (dot number: w2epvaa tiresize: p175/70r14) | |||
| TIRES - VALVE | |||
| 12/14/2009 | 146000 | 1 | |
| I had a blowout at highway speeds due to a failed valve stem in my rear left tire. the tire was ruined by riding on the rim to exit the highway. *tr | |||