Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
07/24/2012107/14/2012
 2001 honda civic. consumer writes in regards to issues with vehicle tires *tgw the consumer stated he was told, the vehicle underwent a complete check-up by the mechanics at the dealership, before he purchased it. shortly after purchasing the vehicle, he experienced a flat tire, the depth of the tires were rated 3/32-4/32. also, the tires were a larger size then recommended. all four tires were replaced. the consumer called the dealership where he purchased the vehicle and was told the tires were safe and they would not reimburse any part of the cost for the tire replacement.
10/12/2009884151
 It started to rain heavily so i turned on the windshield wipers. it was raining so hard i couldn't see so i put the wipers to the fastest setting possible. the moment the wiper on the left reached the far left side of the windshield the wiper came off the windshield and banged the side of the car (the frame) and then flew into the air. the wiper comes off the windshield each time you turn them on full blast. as a result my vision is impaired and i can't see through the rain to drive. i can't see the lanes to stay in the lines or the cars in front of me. this is going to cause an accident due to the faulty wiper. i haven't replaced the wipers yet because i just bought the car a little over a week ago. also i was in the middle of a far drive when i noticed my front driverside tire was low. i stopped at the gas station and put air in the tire. i reached my destination about midnight so i went straight to sleep when i got there. the next morning i noticed that same tire was low almost flat again. i took the tire off and checked it for holes or nails. none were visible to the eye. i had a full size spare so i put the spare on. but now i don't have a reliable spare tire and if one of my tires pops unexpectedly i'm out of luck because the faulty tire is in my trunk instead of a reliable tire. im going to purchase another tire to keep as a new spare but because i haven't had the car itself long, i think the dealership didn't do a safety inspection since the tire and wipers are defective. *tr
08/30/20091
 2001 honda civic lost control while on the ohio turnpike hitting another vehicle and causing them to lose control. *kb according to the report there was very little tread on the tires and the roads were wet. ohio traffic crash report # 10-0768-90. *jb
08/21/2008650001
 I have a 2001 honda civic whose front tires were replaced about 3 years ago at sears. about 3 months ago, i blew out my right front tire on a highway and when i took it to the garage, i was told that the valve stem had blown out and i could see that the valve stem was cracked. i went to sears and complained but they claimed that if the valve stem was faulty i should not be able to drive but this happened on a highway and they did not believe me. i got a replacement tire from them to match the front left which was a sears tire. about 2 weeks after my front right tire blew out, i went drive my car and i noticed that my front left tire was flat and suspecting the valve stem i checked for it. i noticed that the valve stem was cracked. i took my car to a local garage to get the valve stem changed. my rear tires are older than my front tire and the valve stem is fine. my gut feeling is that the sears valve stem are defective because they both cracked, the front right on a highway and the front left in my driveway. *tr
03/01/20081
 Tire has a large 4inch bulge on sidewall. appears to be from belt separating on inside of tire. tire is only 3/32 worn on tread. tires were already changed out by the tire kingdom in seffner, fl for the same concern now tires appear to have the same issue. tires were installed on a 2001 honda civic. *tr
03/15/200543300110/01/1990
 Large cracks developed on 3 tires where the tread and sidewall meet. one of tire tread started to separate. the fourth tire has small cracks. *ak *bf *nm
07/10/20041
 Goodyear dunlop tire blewout. *bf while driving the vehicle's driver's side front tire blewout. as a result the vehicle hit a curb and went off the road damaging the front end and underbody of the vehicle. the driver hit her head on the steering vheel upon impact. the consumer request reimbursement from the manufacturer but was denied (dunlop sport 9000, 205/45zr17 88w sp high performance reinforced tire). *nm
01/30/2004103/21/2001
 I have a 2001 civic with 54,000 miles on it. the civic came with firestone fr690 tires -- p185 65 r15 serial # w2fpf9h2500 (for 3 tires) and w2fpf9h2400 for the other tire. i still had the orginal set of tires at the time of the incident.*ak i was on the expressway going about 65mph when the sidewall on the front driver side tire blew out. when i took it to the firestone dealer he could not find any puncture or other defect with the tire. he inspected the remainder of the tires and noticed that the inside sidewall on every one of them was separating from the tire. he replaced all of my tires free of charge even though the existing tires were almost all worn down. he did not prorate the replacement; just gave me them for free; in fact he gave me a better brand affinity lh30 (not hard to do). my personal feeling is that this tire should be recalled. it's defective.
02/22/2003219061
 The consumer found the tires only had a few hundred miles left to go before he would need to get new tires. firestone fr690 tire equipment. mr scc *jb
03/23/2003203/01/2001
 Car has been nothing but problems since purchased in march 2001. brakes have been replaced 2 times for vibration problems again 4000 miles later brakes are bad. tires worn to unsafe tread depth w/ 2500 miles. front struts both blown, told by dealer that they were on national back-order??? as to when they will be available. driver seat rocks, dealer fixed once saying a shim was broke, again 8000 miles later driver seat rocks again. paint on car has many small rust spots. clutch must have flat spots on it, as when i release clutch to start moving there is a jumping sensation able to be felt by driver. again car has been nothing but problems. *jb
02/10/200323211/22/2000
 I purchased a 2001 honda civic coupe ex, in november 2000. it has been nothing but problems ever since. ive been to two different honda service centers almost 20 times now. the car has 23,000 miles on it and has gone through 3 sets of brakes. the car completely died on two occasions, both needing battery to be boosted. then all of the dashboard lights were flashing crazy. on one of those occasions, it died right in front of honda, after they assured me that my car was fine. this has been an ongoing problem with honda. they fail to find any of the serious problems that are continuing. the car makes all kind of rattling and clicking noises when driving, honda finds nothing. the windows/windshield fog up, defroster does not work well, honda finds nothing. all four tires are leaking, honda at first find nothing wrong, now say i have to replace tires. the driver's seat is loose and rocking, honda replaced seat track twice, problem continues, took car in again for seat, honda finds nothing wrong. seat rocking gets worse, making load noise when driving, afraid for safety. now the car is getting worse, car brakes without putting foot on brake, car is sluggish, driving funny. i think this is the transmission that is going to go bad. it stalls to start very often, then completely failed twice, needing boost. im very concerned for my safety at this point. i even reached out to honda consumer affairs in california, they did not help at all, in fact they were rude and even threatened me, while i had the rental, to report the rental stolen because i asked if i could hold the rental until honda fixed my car (especially since the car had died right in front of honda, and to make matters worse, my car was dented, twice, while being fixed by honda that day as well) i am completely disgusted with the car and the service ive gotten. there are numerous other problems i didn't list here, too many to list. i would appreciate any help in this matter, thank you. *nlm
01/28/2002106/01/2001
 Tire came off of rim, but no puncture or driving over harsh terrain. *ak
0
 Pe00 048 ; was traveling about 68mph on highway and felt a back rear tire tremble. then, vehicle went into a spin and tumbled. driver was ejected from vehicle and hit a tree. *ak
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
09/01/2001009/01/2001
 Front driver's side tire will not hold tire pressure
TIRES - SIDEWALL
11/18/200597204111/18/2005
 1. no summary taken. *ak
06/05/2001111/01/2000
 Sidewall cracked open after car was parked. nothing struck. dealer claims impact damage. not true! family member had been following the car for a number of miles before incident. nothing was struck. full size is; p185/65hr15 bl. i have taken pictures of tire if needed. *ak (tiresize: p185/65 15)( dot number: tire size: p185/65 15 )
01/01/2001111/01/2000
 Consumer states firestone tire (no size) experienced a leak in the sidewall on the right front tire, consumer is angry due to getting a run around from honda dealer and firestone dealer, consumer ended up having to buy the tire. *slc
TIRES - TREAD/BELT
05/09/20031
 While driving, the left driver tire experienced tread separation. *jb
02/04/20031
 The front tires experienced tread separation.*jb
11/22/2000
 Pe00 020; consumer was traveling about 60mph on highway and heard a noise. he felt that rear went down. he was able to pull over to shoulder, and noticed that left rear driver's side tire tread had separated from rim. firestone tire, fr690. he hasn't called firestone. *ak
TIRES - VALVE
08/14/200859900
 Tl*the contact owns a 2001 honda civic. the vehicle has tech international, model tr418 valve stems. the contact stated that she had two valve stem failures on two of her tires. the first failure was noticed while driving approximately 50 mph. she noticed that the rear driver's side tire was flat when her vehcile started to lean. someone assisted her with placing a spare tire on the vehicle. the following day, she took the vehicle to a tire shop and they placed air in the tires and stated that she must have driven over a pothole. the contact purchased another tire at the cost of $161, but later had the tire company rectify the issue. two days later, she heard a thumping sound while driving and pulled the vehicle over. the front passenger side tire was flat and she noticed that the valve stem appeared to be cut. she called aaa and they changed the tire. the contact asked the tire shop if they purchased their valve stems from dill and they stated that they did not. the contact called the tire manufacturer and they refuted that their valve stems were from china. the purchase date, serial number, and part number were unknown. the current and failure mileages were 59,900.