Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 07V512000 | HONDA (AMERICAN HONDA MOTOR CO.) | from 06/21/2001 to 07/18/2002 | V (Vehicle) | 6545 | 11/15/2007 | ODI | HONDA (AMERICAN HONDA MOTOR CO.) | 11/01/2007 | 11/02/2007 | |||||||
| Defect Summary | On certain compressed natural gas (cng) vehicles, in the event of a severe interior fire in the area of the rear seat, the cng tank may be heated unevenly, preventing the pressure relief device from venting the contents of the tank as designed. | |||||||||||||||
| Consequence Summary | This could result in a tank rupture, explosion, and ejection of the tank from the vehicle. | |||||||||||||||
| Corrective Summary | Dealers will install a heat insulator material to the rear seat back. an interim owner letter was mailed to owners beginning november 26, 2007. when parts are available, owners will be renotified asking them to bring in their vehicle for repair. owners may contact honda at 1-800-999-1009. | |||||||||||||||
| Notes | Honda recall no. q63.customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||||
| 402 | 04/16/2002 | 637950 | Information concerning evaporative system function test error message. *tt | 12/09/2002 | |
| 010402 | 04/01/2002 | 636753 | Information on testing for interal leaks with diagnostic trouble code p1456 or p1457. *tt | 11/13/2002 | |
| FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM | |||||
| 121001 | 10/12/2001 | 626769 | Information regarding a support rib inside the air cleaner case which may break off during the manufacturing process. *jb | 12/18/2001 | |
| FUEL SYSTEM, GASOLINE - STORAGE - AUXILLARY TANK | |||||
| SB-01-005 | 08/10/2011 | 10040494 | Honda: fuel tank assembly warranty information. *rm | 08/31/2011 | |
| SB-01-005 | 08/10/2011 | 10040494 | Ready | 08/31/2011 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 06015 | 03/31/2006 | 10019820 | Natural gas fuel tank inspection. *tt | 05/02/2006 | |
| 100102 | 10/01/2002 | 10005908 | Service manual fix. cng tank inspection. honda servicenews. *tt | 03/18/2004 | |
| 010402 | 04/01/2002 | 636731 | This bulletin is a service manual fix correctly stating the fuel tank capacity. *tt | 11/13/2002 | |
| FUEL SYSTEM, OTHER | |||||
| 02012005 | 02/01/2005 | 10015277 | Checking the short-term fuel trim when a diagnostic trouble code (dtc) p0171 is set. *tt | 07/13/2005 | |
| 110102 | 11/01/2002 | 10005866 | Adapters for fuel pressure gauge set. *tt | 03/18/2004 | |
| 110102 | 11/01/2002 | 10005886 | Fuel smell while filling tank. honda servicenews. *tt | 03/18/2004 | |
| 1002 | 10/16/2002 | 10005924 | Fuel pressure measurement. honda october tech line information. *tt | 03/18/2004 | |
| 1003 | 10/01/2003 | 10004978 | Service manual fix - low fuel indicator. gx supplement. honda servicenews. *tt | 01/22/2004 | |
| 602 | 06/16/2002 | 638074 | Information on diagnosing a low fuel warning on with 5 gallons remaining. *tt | 12/10/2002 | |
| 602 | 06/16/2002 | 638076 | Information on servicing vehicles with fuel gauges slow to read full. *tt | 12/10/2002 | |
| 010702 | 07/01/2002 | 637015 | This article mentions that the low fuel indicator comes on with 5 gallons left in tank. *tt | 11/19/2002 | |
| 010702 | 07/01/2002 | 636985 | Information on fuel gauge slow to read full condition. *tt | 11/18/2002 | |
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | |||||
| 03061 | 09/16/2004 | 10004704 | A cracked air cleaner case. *tt | 01/02/2004 | |
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY | |||||
| 802 | 08/16/2002 | 637988 | Subject regarding cng tank inspection. *tt | 12/09/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 12/01/2011 | 159000 | ||
| Tl* the contact owns a 2002 honda civic. the contact stated that the fuel pump assembly was leaking fuel and the contact was concerned that the failure could possibly result in a fire. neither the dealer nor the manufacturer was notified of the failure, nor was the vehicle diagnosed or repaired. the current mileage was 160,000 and the failure mileage was 159,000. the vin was unavailable. | |||
| 12/01/2011 | 159000 | ||
| Tl-the contact owns a 2002 honda civic. the contact stated that the fuel pump assembly was leaking fuel and the contact was concerned that the failure could possibly result in a fire. neither the dealer nor the manufacturer was notified of the failure, nor was the vehicle diagnosed or repaired. the current mileage was 160,000 and the failure mileage was 159,000. the vin was unavailable. kmj | |||
| 12/01/2011 | 159000 | ||
| Tl-the contact owns a 2002 honda civic. the contact noticed the fuel pump assembly was leaking gas and could result in a fire. neither the dealer or the manufacturer were notified of the failure, nor was the vehicle diagnosed or repaired. the current mileage was 160,000 and the failure mileage was 159,000. the vin was unavailable. bw | |||
| 11/08/2002 | 1 | ||
| Consumer states, stop at the gas station to fiill up the gas tank, while he was filling up the vehicle caught on fire. dealer has been notified. please provide further information:: mr | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 06/15/2004 | 2 | 07/16/2002 | |
| I own a 2002 honda civic lx sedan which i bought new,and i have noticed a problem with the gas gauge being erratic, and i informed lodi honda, and they said when it acts up to let a technician look at it, but it doesn't always happen. and by the time i drive to honda they would say there is nothing wrong with it. i only have 22,500 miles on my car. i shouldn't have any problems and now my air conditioner makes a weird noise on occasion when i turn it on. also, the gas mileage per gallon on the car when new is false it gets about 22-25 miles to the gallon.*ak | |||
| 07/28/2003 | 0 | ||
| We have a 2002 honda civic lx automatic and a 2003 honda civic lx manual. on both cars, the fuel gauge is highly inaccurate; the low fuel lights illuminate in an unpredictable manner and the fuel gauges will fluctuate to the point that we are unable to trust the reading when below 1/4 of a tank. *la | |||
| 07/01/2003 | 10100 | 1 | 09/28/2002 |
| Fuel gauge indicator faulty. sometime it shows at half full. when you stop the car and restart it back at a later time, it shows empty with yellow fuel light on, although there is still half tank fuel left. upon shutting off and restart again, the fuel gauge then shows half full. we thought this was a one time error, but problem continue to occur for a month. took to right honda scottsdale (the dealer where i bought the car). they told me that their diagnostic cannot duplicate error and probable cause is engine management system or fuel gauge is faulty. i ask them if they could replace the parts to identify factor and eliminate the issue but they say no. as long they could not duplicate the problem, they cannot do anything. to make the matter worse, there was almost no gas left by then. we ask if they could fill up the gas tank, even a gallon would do and the answer is no. ridiculous! what happened if i am in the middle of the highway and run out of gas, although the gauge shows i have plenty of gas? what happened if i am in an emergency situation and my car run out of gas? i paid $18,000 for my 2002 car for what is worth. disgracefully, the service department really not customer oriented and they don't listen to what customer is complaining about. customer don't have time to deal with car problem. customer don't go to service department if not of two reason i.e. have an issue or scheduled service. this car is only less than a year old with 10,500 miles on it. what is the use of 3yr manufacturer car warranty if service department would not entertained the customer complaints. i wish they take this matter more seriously and be more customer oriented by filling up the gas tank. the cost of gas is nothing compared to what i spent ($18,000) and going to spend in future (for service & repair).the sales crew suck up to the customer to their demand but then it the service department who piss off the customer afterwards.*ak | |||