Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 10/01/2010 | 133000 | 1 | |
| My srs light came on and continued to stay on. i did nothing out of the ordinary. i simply started my car, put the seat belt on and started driving when i noticed the srs light come on. the honda dealership inspected the issue and found it was a seat belt buckle switch malfunction. they told me that if the problem is not fixed it could be very dangerous. i was told that in the case of an accident, the seat belt may fail and the airbags will not deploy. i had the issue repaired for $295.00. after recently looking through old receipts, i found that there was a recall in 2007 for the opds and the srs light staying on. in that case, the airbags were in danger of not deploying as well if someone was out of position in the seat. it seems to me that there is an issue with civic's srs system and the seat belt buckle switch is an ongoing and related issue as well. seat belts are covered under a lifetime warranty but for some reason the buckle switch is not. in any case, i'm wondering why there hasn't been a recall on the seat belt buckle switch when it is a prevalent problem with this vehicle. years after i had this issue, i am seeing on the internet that many people are still having the same problem. something as important as seat belts and airbags failing in this vehicle during an accident should have been recalled immediately. *tr | |||
| 10/01/2010 | 133000 | ||
| My srs light came on and continued to stay on. i did nothing out of the ordinary. i simply started my car, put the seat belt on and started driving when i noticed the srs light come on. the honda dealership inpected the issue and found it was a seat belt buckle switch malfunction. they told me that if the problem is not fixed it could be very dangerous. i was told that in the case of an accident, the seat belt may fail and the airbags will not deploy. i had the issue repaired for $295.00. after recently looking through old receipts, i found that there was a recall in 2007 for the opds and the srs light staying on. in that case, the airbags were in danger of not deploying as well if someone was out of position in the seat. it seems to me that there is an issue with civic's srs system and the seat belt buckle switch is an ongoing and related issue as well. seat belts are covered under a lifetime warranty but for some reason the buckle switch is not. in any case, i'm wondering why there hasn't been a recall on the seat belt buckle switch when it is a prevalent problem with this vehicle. years after i had this issue, i am seeing on the internet that many people are still having the same problem. something as important as seat belts and airbags failing in this vehicle during an accident should have been recalled immediately. | |||
| 06/25/2012 | 105000 | 1 | |
| My srs light continues to illuminate, even after resetting it. it seems as if latching and/or unlatching the seat belt triggers the light. however, i'm apprehensive to pay a labor rate of $107/hour for the dealer to follow their flowchart to possibly find the issue. i am worried with the srs light illuminated that the airbags will not deploy in a front collision and believe honda should recall all vehicles of my type to have airbags and seat belts sensors checked free of charge. i have seen a few bulletins/recalls for 2002 civics, but not for the 2002 civic si, which is the model i own. *tr | |||
| 06/25/2012 | 105000 | ||
| My srs light continues to illuminate, even after resetting it. it seems as if latching and/or unlatching the seat belt triggers the light. however, i'm apprehensive to pay a labor rate of $107/hour for the dealer to follow their flowchart to possibly find the issue. i am worried with the srs light illuminated that the airbags will not deploy in a front collision and believe honda should recall all vehicles of my type to have airbags and seat belts sensors checked free of charge. i have seen a few bulletins/recalls for 2002 civics, but not for the 2002 civic si, which is the model i own. | |||
| 06/14/2011 | 185300 | ||
| Tl* the contact owns a 2002 honda civic. the contact noticed that the rear passenger side seat belt would not reach the seat belt buckle while restraining a convertible child seat. the vehicle was not taken to the dealer for diagnostics nor repaired. the approximate failure mileage was 185,300. | |||
| 06/14/2011 | 185300 | ||
| Tl- the contact owns a 2002 honda civic. while parked the contact noticed the rear passenger side seat belt did not reach the seat belt buckle while restraining a convertible child seat. the vehicle was not taken to the dealer for diagnostics. the vehicle was not repaired. the approximate failure mileage was 185,300. ds | |||
| 08/31/2003 | 36000 | ||
| I bought a new 02 honda civic ex. on aug 31 03 it had been raining and i looked down for a moment and when i looked up i was on the edge of the road jerking my car back onto the road my car slid impacting a mailbox on my passenger front side then preceded to flip several times. neither airbag deployed (i was told due to the first impact was not to the front). while flipping my seatbelt released me throwing me out of the driver window landing face firstin the middleof the road. my injuries my left arm was severely burned doctors conclude my seltbelt wrappedaround my arm due to the flipping the seatbelt cut my arm 3/4 of the way almost amputatingit. i went through 6 surgeries and now have radial nerve damage and limp wrist. i can not extend my fingers and will never be able to.i also broke that arm having an external cast since my arm was cut. i fractured my front & back hip on my right side, my left pelvic bone and the left front hip bone. i spent over a month in the hospital. i was determined at 25 disabled! i was told by attorneys the wreck was my fault so therefore my car malfunctioning and my injuries received was my fault to deal with it. which i have and will from now on. i hope one day someone will do something about what has happened to people. the wreck was my fault, but the injuries ireceived was not! | |||
| 10/01/2010 | 165000 | ||
| The srs light stayed on which disables the airbags. i was charged $344 to repair this needed safety failure. ( i had to have the driver's seat belt buckle replaced.) | |||
| 06/01/2009 | 55000 | 8 | |
| The srs light is always on and the driver's seatbelt fails to engage properly. this is ongoing for at least 6 months. it often takes 6 to 8 tries to engage the seatbelt, then it becomes disengaged sometimes. *tr | |||
| 05/01/2009 | 1 | ||
| My husband and i own a 2002 honda civic si. due to the recent noticed i realized we may have the same airbag and seat belt problem. our srs light has been permanently on for at least 6 months and our drivers side seat belt is sticking and not always locking in place. i would like to know if my complaint will be addressed, and if my car will be put on the recall list. i have contacted a honda dealer and they have told me my car is not on the list. *tr | |||
| 07/24/2009 | 72000 | 1 | |
| 1. i purchased this car used, and the problem was hidden from me. 2. problem occurs everyday, the transmission slips about 1500 rpms when cold. a. seatbelts are hard to click into mechanism b. interior lights do not come on when drivers door is opened, but does when passenger door is open.. 3. nothing has been done yet, i have taken this car to many shops trying to diagnose the problem, but i cannot figure it out. *tw | |||
| 12/15/2009 | 30000 | 3 | |
| The srs (secondary restraint system) light in our 2002 honda civic has come on. this is at least the third time this has occurred. the first time before we owned the vehicle at about 30,000 miles. the second some time in between. this last time at about 70,000 miles. the honda dealership said the computer tells them the light comes on because of the buckle on the passenger side sea belt is defective. they have replaced the buckle at least twice. they refuse to replace it again because they claim that is not the problem, the seat buckle warning light does not come on when a passenger is sitting in the passenger seat, without the seat belt being latched. i believe this means the airbags are not operational. the honda dealership does not know what the problem is. they claim that the problem is either in the wiring harness or the computer. one fix would cost $400, the other $600. they refuse to do anything further, although they offered to split the cost of replacing the harness or computer. they claim a lifetime warranty on the seat belts but are not honoring it in this case. *jb | |||
| 04/05/2009 | 89005 | 1 | |
| I have a 2002 honda civic and the srs light just turned on for no reason. not sure what is causing the problem but it is a big concern for me that this problem has to do with the my personal safety since this affects the seat belt functioning and the vehicle air bags. *tr | |||
| 05/11/2009 | 1 | ||
| My srs airbag light is on and according to the honda dealership it is something with my seat belt. this seems to be a pretty common problem among the 2002 honda civics. honda should recall the cars and repair it for free. the seatbelt repair is free but the test to determine the reason my light is on is $70. this is safety related and should be brought to everyone's attention and honda needs to fix the situation without charging the consumers the $70 diagnostic fee. *tr | |||
| 03/12/2009 | 48000 | ||
| Tl*the contact owns a 2002 honda civic. while driving approximately 55 mph on normal road conditions, the front driver's side seat belt disengaged without assistance. immediately, the seat belt was securely engaged into the buckle mechanism. the srs warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. the failures occurred spontaneously. the vehicle was taken to an independent mechanic for inspection and they stated that the failure was related to the seat belt sensor. the contact was concerned of the safety risk involved. the vehicle has not been repaired. the failure mileage was 48,000 and current mileage was 51,000. | |||
| 12/01/2008 | 62000 | 1 | |
| Was researching recalls for 2002 honda civics and found other car complaint resources website stating over a dozen similar complaints on srs restraint system failure lights coming on at similar mileages for this car and has not been recalled by the manufacturer to fix this problem which is costly and seems to be a constant problem with said car model and year. *tr | |||
| 06/01/2008 | 38000 | 1 | 05/26/2008 |
| Tl*the contact owns a 2002 honda civic. approximately four or five days after the vehicle was purchased, the air bag deactivation light illuminated. the dealer diagnosed the failure as a defective seat belt switch and offered to take responsibility for half of the repair costs. the dealer called the manufacturer and they stated that if the contact were to bring the vehicle to an authorized dealer, it would be repaired for free. the vehicle has not been diagnosed by an authorized dealer or repaired. the manufacturer stated that because the seat belt and harness were functioning they were unable to offer any assistance. the switch that failed in the seat belt was not covered. the failure mileage was 38,000 and current mileage was 42,500. updated 10/16/08. *lj updated 10/17/08. *jb | |||
| 07/28/2008 | 108537 | 1 | |
| I have honda civic 2002. srs light is on i take it to dealer to check & they found my driver side seat belt buckle has sensor in it makes trouble honda warranty comes with life time warranty on the buckle but dealer say in order to fix they have to change buckle but its not covered by warranty. i call and complaint to honda care center they made decision to pay only $95 for diagnosis fee & they will repair it for free only one time but i guess seat belt fail is also trouble with inside srs sensor too but how com they separate this issue like a seat belt is ok but sensor is not ok and you need new sensor which comes with seatbelt buckle than pay to honda otherwise your srs light is on and your car airbag not working you could die by not working airbag. your seat buckle is work but senor not working so it makes more trouble but life time warranty not cover this issue??? *tr | |||
| 01/01/2002 | 1 | ||
| Seat belts not long enough a few years ago honda supplied extender's for the short neck cutting belts they had. they will no longer provide any assistance in getting a belt to fit. we are not all as small as they are, all we want is to be safely buckled in too. *jb | |||
| 01/18/2003 | 1 | 11/30/2000 | |
| Front seat belt will not retract back into position ,and it could cause seat belt to be defective in the event ofan accident. dealer notified. ts ...*ak | |||
| SEAT BELTS - FRONT | |||
| 12/12/2005 | 60 | 08/01/2002 | |
| Both front seat belts don't click you have to keep on trying may be twice for the driver side and 5 or more on the passenger side. *jb | |||
| 07/01/2004 | 40430 | 1 | 10/01/2002 |
| While driving a collision occurred at 25 mph. the consumer's vehicle rear ended the other vehicle, which totally destroyed the front end. upon impact, the air bags did not deploy. also, the seat belts did not lock. the consumer sustained serious injuries, a broken foot and ribs. *ak *sc | |||
| 04/01/2004 | 25308 | 1 | |
| While driving 30 mph consumer's vehicle was involved in a head on collision. the seat belt failed,causing driver's head to hit the windshield. no report of air bag deployment. *ak | |||
| 09/14/2003 | 21000 | 1 | 02/01/2002 |
| While driving, the consumer made a left turn and was hit head on by another vehicle. upon impact, the left front air bag failed to deploy. the driver sustained a broken neck and was hospitalized. *ak *nlm *tt *jb driver was wearing her seatbelt. the front passengers seat was unoccupied. making a turn at 15 mph the vehicle was hit on the driver's side front. the driver is 5ft tall and sustained a broken sternum and broken neck from crash. will fax photos of the crashed vehicle. the 80 year old driver did not strike the steering wheel. the sternum fractures are believed to be the result of the seat belt locking up during the event.cw *tt *jb | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 12/04/2009 | 63900 | 1 | |
| Tl* the contact owns a 2002 honda civic. while driving approximately 35 mph the srs warning light illuminated on the instrument panel. the vehicle was taken to an authorized dealer for inspection. the technician stated the driver side seat belt buckle needed to be replaced. the repair part was ordered. the failure mileage was 63,900. the current mileage was 64,052. updated 01/05/10. *lj updated 01/05/10.*jb | |||
| 02/16/2007 | 50000 | 2 | 11/14/2001 |
| I drive a 2002 honda civic ex. around 50,000 miles my srs light came on. i first went to the dealer on 10/6/06 where they did a scan on my car and was told it was a unit failure and i would have to replace my srs unit ($530.09). i was unable to afford the repair, so i had to take the risk and drive around (average 60 miles a day for commute) with no air bags to save my life in an accident. i was told to call the american honda company to see if they would cover the cost. they told me airbags are not an important safety feature, they are more of a bonus. they said if it was my seat belt they would help me, but they do not feel air bags are important enough to fix. they also said they don't really save lives. soon after my driver side seat belt was not clicking in place, and i again took my car to honda on 2/16/07. they thought that might fix my srs light also. but it remained on after they replaced my drivers side seat belt. again, they did a scan and said i need to replace my srs system. i am very frustrated at the lack of concern honda has for their customers. they are not interested in saving lives....only saving money!! *tr | |||
| 08/31/2004 | 40396 | 1 | 10/02/2002 |
| Vehicle was involved in a crash when a pick up truck cut in front of consumer's vehicle. upon impact, neither frontal or side air bags deployed, and both driver and the passenger seat belts failed to hold. driver and passenger sustained injuries, and were transported by ambulance to a local hospital . dealer was not notified.*ak *jb | |||
| 10/01/2002 | |||
| Consumer states had a front impact collision at approx 15-20mph. the driver's seat belt came unbuckled. mr | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 2400 | 1 | ||
| Consumer stated that the seat belt will not retract back into position and can possibly cause the seat belt to become inoperative in the event of an accident. the dealer has been notified. ts scc | |||
| 05/31/2002 | 1 | ||
| Consumer states that in a frontal left end collison . the driver side seat belt released and the driver went through the windshield on impact. resulting injuries. mr | |||
| 07/30/2002 | 4 | 10/17/2001 | |
| Air bag light appears on the dashboard panel. also, the passenger's side seat had broken while traveling on the highway. dealership is aware of the problem. *ak the consumer states that the passenger side seat slips, the seat belt on the drivers side will not retract and when its not in use it catches in the door, the speed controls main switch lamp had gone out. *scc | |||
| 12/01/2001 | |||
| The seat belt does not fully retract, it only goes about half way in before slowing down or stopping. it then gets stuck in the door when you close the door. i would expect that this would weaken the belt. this has been a problem from day one. i've already had the car to the dealer to fix this and many other problems, and, even though i had an appointment, they decided that they were too busy to look into any problems. honda has not acknowledged my concern submitted via the web before christmas. *ak | |||
| SEAT BELTS - FRONT - WARNING LIGHT/DEVICES | |||
| 10/06/2005 | 67198 | 1 | 01/25/2002 |
| For no discernible reason the electrical system momentarily failed upon start up and then the srs indicator light came on. this is the computer that controls the air bags and seat belts. i took it to the dealer and was charged $80 for a diagnostic - basically, they reboot the srs computer and told me if it happens again i would have to buy a new computer at a minimum cost of $800 plus labor. *jb | |||
| SEAT BELTS - REAR | |||
| 08/18/2006 | 1 | ||
| My 7 1/2 year old son got into the back side passenger seat of my mother's honda civic, (we were visiting them from out of town)-- i was driving, and my mother was in the front passenger seat. i had assumed my son was buckled in (he always is able to do so without any problems, and has done so for a long time now), and we had gone down the road for a couple of minutes, and i looked back at him and the seat belt was not buckled, but the length of it had looped around his neck somehow, and was tight around his neck. he said i can't breathe, and his face was red. i immediately stopped, jumped out and ran around the back to try to dislodge him, but could not pull the strap at all from where it goes back into the top of the seat area above his head--it had locked in the ratcheting mechanism and would not release and in fact, as i pulled on it, it seemed to only get tighter. i yelled to my mother who was in the front seat-- she realized what was going on, and she grabbed a large pair of scissors (miraculously, she keeps them in her car. . .) and we were able to cut the belt and get my son released. had she not been there, and had she not kept the scissors in the car, (i never would have known she kept scissors), well, i cannot even deal with such an unthinkable possibility. it would have been tragic, whatever the particular outcome. *jb | |||
| 05/31/2003 | 7 | 1 | |
| The middle seatbelt in the back does not work. i have taken it to the dealership and they could not get it to come out. if it is against the law if you don't have your seatbelt on why isn't it mandatory that they fix this problem? also when you turn the rear defroster on and have the heater on the radio does not work.*ak | |||