Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | HONDA (AMERICAN HONDA MOTOR CO.) | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY | |||||
| 100102 | 10/01/2002 | 10005903 | Buffeting noise with rear window(s) open is normal. honda servicenews. *tt | 03/18/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 1205 | 12/16/2005 | 10018872 | Gurgling noise from heater core at 1,400 rpm. *tt | 01/19/2006 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 090103 | 09/01/2003 | 10005080 | Circular marks on rear glass. honda servicenews. *tt | 01/28/2004 | |
| 03025 | 12/17/2004 | 03025 | 10004693 | Front door glass comes out of the run channel. *tt | 12/31/2003 |
| 802 | 08/16/2002 | 637986 | Subject regarding suction cup (circular) marks on glass. *tt | 12/09/2002 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 09162004 | 09/16/2004 | 10013846 | Slow power window operation. *eh | 04/26/2005 | |
| 10012004 | 10/01/2004 | 10013605 | Slow power window? check run channel friction. honda servicenews. *tt | 04/22/2005 | |
| 011201 | 12/01/2001 | 627345 | Subject regarding the front windows not fully rolling down. *slc | 02/06/2002 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 100102 | 10/01/2002 | 10005920 | Leakage from moonroof glass weatherstrip. honda servicenews. *tt | 03/18/2004 | |
| 00095 | 03/26/2002 | 631709 | Vehicles may experience the moonroof squeaking. *slc | 06/19/2002 | |
| VISIBILITY - WINDSHIELD | |||||
| 00064 | 08/03/2004 | 00064 | 10003052 | Concerns with warped or deformed windshield molding. *tt update. *tt | 10/07/2003 |
| 01072002 | 01/07/2002 | 629100 | Subject regarding loose or deformed upper windshield moldings. *tt | 03/27/2002 | |
| 061201 | 12/06/2001 | 627277 | Subject regarding canadian built vehicles with loose or deformed windshield moldings. *slc | 02/06/2002 | |
| 291001 | 10/29/2001 | 626772 | Subject pertaining to loose or deformed upper windshield moldings. *jb | 12/18/2001 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 040103 | 04/01/2003 | 10003136 | Troubleshooting windshield washer nozzle problems. *tt | 10/09/2003 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||||
| 030031 | 12/19/2003 | 10005362 | Windshield wiper motor and linkage. *tt | 02/24/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 01/13/2012 | 96000 | ||
| Both low beams failed at the same time. high beams unaffected. inspected combination switch and connector, switch is failing and low beam wire and connector is discolored indicating overheating. it is obvious that nhtsa recall 04v086000 / honda service bulletin 04-015 applies to this vehicle even though the honda service bulletin and dealer claims it is out of range. | |||
| 08/25/2009 | 104200 | 1 | |
| Have 2002 honda civic hatchback. low-beam headlights both failed at same time. *tr | |||
| 02/01/2003 | 15000 | 1 | 11/04/2002 |
| Windshield is cracked with no evident of debris from hwy. dealer would not fix per the warranty! this is a 4 months old car. also when apply brake. loud noise from some kind of brake linkage system underneath the car. dealer said it is normal for honda...??? *nlm | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 09/13/2007 | 42000 | 20 | 08/26/2002 |
| Tl*the contact owns a 2002 honda civic. the contact stated that when large amounts of morning dew were on the windshield and rear window, it was hard to remove. the failure only occurred on cold mornings. the contact used the windshield wipers, but the dew remained. the defroster would take a long time to activate and the interior glass would clear up, but the outside glass would remain fogged. the contact called honda care and took the vehicle to the dealer, but neither could correct the failure. the current and failure mileages were 42,000. updated 01-14-08. *kb the brakes made a noise when the consumer applied the brakes, the suspension felt rough. the dealer was unable to duplicate the consumer concerns. updated 12/12/07. *jb | |||
| 08/05/2003 | 4000 | 10 | 03/01/2002 |
| Rodents are able to get into the ventilation system and plug up the defroster system. the faces are coming through the air vents when the air is turned on. this affects the capacity of the defroster system to function. neither dealership nor the manufacturer are providing any solution to the problem. *ak *sc | |||
| 05/31/2003 | 7 | 1 | |
| The middle seatbelt in the back does not work. i have taken it to the dealership and they could not get it to come out. if it is against the law if you don't have your seatbelt on why isn't it mandatory that they fix this problem? also when you turn the rear defroster on and have the heater on the radio does not work.*ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||
| 04/20/2002 | 4 | 27 | 04/20/2002 |
| Vibration in steering wheel 14 service repair attempts from new moldy musty moldy smell coming from air conditioner a/c vents makes me cough .1 service repair attempt hazy, film on rear window impairs visibility. 2 service repair attempts (from new). radio hissing and static when rear window defroster, is on 5 service attempts (from new). *ak premature wear of seat upholstery loose electrical accessory outlet on dash 1 service repair attempt (from new) original floor mat wore through completely in less than one year noisy drivers seat tear in carpet under driver's seat 1 service repair attempt (from new) paint unercoat hanging from bottom of car 1 service repair attempt (from new) noisy clutch pedal tsb 02002 two service repair attempts resolved at 2nd squeak rattle in dash | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 12/01/2005 | 1 | 05/14/2005 | |
| In the trunk of my car, there is water building up and i had the car up in the air and found no holes to where water could get in but they had found a seal on the rear window which is separating which we think might be the problem..but not sure...also there is water on the floor in the back seat of my car...i have a 2002 honda civic lx. *jb | |||
| 05/26/2002 | |||
| Rear window has some type of fume on window. consumer can't see through it clearly. please provide any further information.*ak | |||
| VISIBILITY - WINDSHIELD | |||
| 12/06/2005 | 1 | 12/06/2002 | |
| After turning on heater/defroster to remove frost, followed by windshield wiper to remove slush, windshield suddenly began to crack. the crack began on the passenger side at the vertical windshield frame and went continuously across the outer layer of the windshield to about 4 from the vertical frame on the driver side. *nm | |||
| 01/15/2004 | 24050 | 1 | 10/28/2001 |
| The windshield developed a crack starting at the post on the drivers side of the vehicle. the dealer insisted that a rock must have caused it and so it was not covered by the warranty. however, as the only dirver of the vehicle i believe i would have noticed a rock hitting the windshield.*ak | |||
| 09/15/2001 | 2 | ||
| The vehicles windshield kept breaking with out warning. the dealer was notified. *nlm scc | |||
| 06/03/2002 | 1 | 05/01/2002 | |
| Windshield cracked for no apparent reason less than 1 month after purchase. my other complaint is that honda (according to the dealer) has no repair parts available. it has been 2 1/2 months now!*ak | |||
| VISIBILITY/WIPER | |||
| 09/25/2012 | 130000 | ||
| Tl-the contact owns a 2002 honda civic. the contact stated that the vehicle headlight low beam failed. the contact mentioned that the vehicle was not illuminating properperly with the low beam; the contact had to switch to the high beam. the vehicle was taken to an independent mechanic whom inspected the vehicle. the failure was located at the head light switch internal wires. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 130,000. pmb | |||
| 09/25/2012 | 130000 | ||
| Tl-the contact owns a 2002 honda civic. the contact stated that the vehicle headlight low beam failed. the contact noticed that the vehicle was not giving the proper lighting with low beam; the contact had to switch to the high beam. the vehicle was taken to the locate mechanic whom inspected the vehicle. the failure was located at the head light switch internal wires. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 130,000. li | |||