Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 07V512000 | HONDA (AMERICAN HONDA MOTOR CO.) | from 05/21/2002 to 08/08/2003 | V (Vehicle) | 6545 | 11/15/2007 | ODI | HONDA (AMERICAN HONDA MOTOR CO.) | 11/01/2007 | 11/02/2007 | |||||||
| Defect Summary | On certain compressed natural gas (cng) vehicles, in the event of a severe interior fire in the area of the rear seat, the cng tank may be heated unevenly, preventing the pressure relief device from venting the contents of the tank as designed. | |||||||||||||||
| Consequence Summary | This could result in a tank rupture, explosion, and ejection of the tank from the vehicle. | |||||||||||||||
| Corrective Summary | Dealers will install a heat insulator material to the rear seat back. an interim owner letter was mailed to owners beginning november 26, 2007. when parts are available, owners will be renotified asking them to bring in their vehicle for repair. owners may contact honda at 1-800-999-1009. | |||||||||||||||
| Notes | Honda recall no. q63.customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - AUXILLARY TANK | |||||
| SB-01-005 | 08/10/2011 | 10040494 | Honda: fuel tank assembly warranty information. *rm | 08/31/2011 | |
| SB-01-005 | 08/10/2011 | 10040494 | Ready | 08/31/2011 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 06015 | 03/31/2006 | 10019820 | Natural gas fuel tank inspection. *tt | 05/02/2006 | |
| 100102 | 10/01/2002 | 10005908 | Service manual fix. cng tank inspection. honda servicenews. *tt | 03/18/2004 | |
| FUEL SYSTEM, OTHER | |||||
| 06012005 | 06/01/2005 | 10018024 | Turning the current fuel mileage display on and off. honda servicenews. *tt | 12/13/2005 | |
| 02012005 | 02/01/2005 | 10015277 | Checking the short-term fuel trim when a diagnostic trouble code (dtc) p0171 is set. *tt | 07/13/2005 | |
| 100102 | 10/01/2002 | 10005915 | Fuel economy display accuracy. honda servicenews. *tt | 03/18/2004 | |
| 110102 | 11/01/2002 | 10005886 | Fuel smell while filling tank. honda servicenews. *tt | 03/18/2004 | |
| 1003 | 10/01/2003 | 10004978 | Service manual fix - low fuel indicator. gx supplement. honda servicenews. *tt | 01/22/2004 | |
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | |||||
| 03061 | 09/16/2004 | 10004704 | A cracked air cleaner case. *tt | 01/02/2004 | |
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY | |||||
| 802 | 08/16/2002 | 637988 | Subject regarding cng tank inspection. *tt | 12/09/2002 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, OTHER | ||||||
| PE07028 | HONDA (AMERICAN HONDA MOTOR CO.) | 06/11/2007 | 11/20/2007 | CNG TANK EXPLODING IN A FIRE | ||
| In mid-april 2007, honda informed odi of a cng tank explosion incident that occurred on a subject vehicle.the incident occurred after an arsonist broke into a lot where multiple vehicles, including a subject vehicle, were stored and set the vehicles on fire.during the fire, the pressure relief device (prd) on the subject vehicle allegedly failed to activate and the compressed natural gas (cng) tank exploded.the explosion occurred with fire fighters at the scene.no injuries were reported. cng tanks are subject to federal motor vehicle safety standard number 304 - compressed natural gas fuel container integrity.this standard requires that each cng fuel container shall completely vent its contents through a prd or shall not burst while retaining its entire contents when tested according to the standard's bonfire test procedure. a cng tank explosion rapidly releases a large quantity of energy and could result in catastrophic injuries, deaths, and property damage. as a result of honda's testing and review of the involved vehicle, honda has developed an insulator to insulate the cng fuel tank from a locally directed flame projecting from the interior of the vehicle.insulators will be installed behind the back seat on subject vehicles to prevent future failures of this type.honda's action addresses the concerns of odi.therefore, this investigation is closed. | ||||||
| FUEL SYSTEM, OTHER - STORAGE | ||||||
| PE07028 | HONDA (AMERICAN HONDA MOTOR CO.) | 06/11/2007 | 11/20/2007 | CNG TANK EXPLODING IN A FIRE | ||
| In mid-april 2007, honda informed odi of a cng tank explosion incident that occurred on a subject vehicle.the incident occurred after an arsonist broke into a lot where multiple vehicles, including a subject vehicle, were stored and set the vehicles on fire.during the fire, the pressure relief device (prd) on the subject vehicle allegedly failed to activate and the compressed natural gas (cng) tank exploded.the explosion occurred with fire fighters at the scene.no injuries were reported. cng tanks are subject to federal motor vehicle safety standard number 304 - compressed natural gas fuel container integrity.this standard requires that each cng fuel container shall completely vent its contents through a prd or shall not burst while retaining its entire contents when tested according to the standard's bonfire test procedure. a cng tank explosion rapidly releases a large quantity of energy and could result in catastrophic injuries, deaths, and property damage. as a result of honda's testing and review of the involved vehicle, honda has developed an insulator to insulate the cng fuel tank from a locally directed flame projecting from the interior of the vehicle.insulators will be installed behind the back seat on subject vehicles to prevent future failures of this type.honda's action addresses the concerns of odi.therefore, this investigation is closed. | ||||||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY | ||||||
| PE07028 | HONDA (AMERICAN HONDA MOTOR CO.) | 06/11/2007 | 11/20/2007 | CNG TANK EXPLODING IN A FIRE | ||
| In mid-april 2007, honda informed odi of a cng tank explosion incident that occurred on a subject vehicle.the incident occurred after an arsonist broke into a lot where multiple vehicles, including a subject vehicle, were stored and set the vehicles on fire.during the fire, the pressure relief device (prd) on the subject vehicle allegedly failed to activate and the compressed natural gas (cng) tank exploded.the explosion occurred with fire fighters at the scene.no injuries were reported. cng tanks are subject to federal motor vehicle safety standard number 304 - compressed natural gas fuel container integrity.this standard requires that each cng fuel container shall completely vent its contents through a prd or shall not burst while retaining its entire contents when tested according to the standard's bonfire test procedure. a cng tank explosion rapidly releases a large quantity of energy and could result in catastrophic injuries, deaths, and property damage. as a result of honda's testing and review of the involved vehicle, honda has developed an insulator to insulate the cng fuel tank from a locally directed flame projecting from the interior of the vehicle.insulators will be installed behind the back seat on subject vehicles to prevent future failures of this type.honda's action addresses the concerns of odi.therefore, this investigation is closed. | ||||||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES | ||||||
| PE07028 | HONDA (AMERICAN HONDA MOTOR CO.) | 06/11/2007 | 11/20/2007 | CNG TANK EXPLODING IN A FIRE | ||
| In mid-april 2007, honda informed odi of a cng tank explosion incident that occurred on a subject vehicle.the incident occurred after an arsonist broke into a lot where multiple vehicles, including a subject vehicle, were stored and set the vehicles on fire.during the fire, the pressure relief device (prd) on the subject vehicle allegedly failed to activate and the compressed natural gas (cng) tank exploded.the explosion occurred with fire fighters at the scene.no injuries were reported. cng tanks are subject to federal motor vehicle safety standard number 304 - compressed natural gas fuel container integrity.this standard requires that each cng fuel container shall completely vent its contents through a prd or shall not burst while retaining its entire contents when tested according to the standard's bonfire test procedure. a cng tank explosion rapidly releases a large quantity of energy and could result in catastrophic injuries, deaths, and property damage. as a result of honda's testing and review of the involved vehicle, honda has developed an insulator to insulate the cng fuel tank from a locally directed flame projecting from the interior of the vehicle.insulators will be installed behind the back seat on subject vehicles to prevent future failures of this type.honda's action addresses the concerns of odi.therefore, this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 04/19/2012 | 160000 | ||
| I have had horrible health issues the passed years. it came down to long term chemical exposure. my honda civic 2003 was leaking gas fumes from the fuel pump under the backseat. i took it to dealership and they confirmed the fuel pump leak. it was cracked on top of the fuel pump, its exactly the same recall issue of the 2011 fuel pump from the honda civic 2011. i have high levels of gas on a blood test of ethylbenzene and m,p, xylene, - gasoline chemicals. i think all honda civic owners need to be aware of the cracking of the fuel pumps, that can start a fire or like myself cause health issues from breathing it in for a long time. if it is already an issue on the 2011 models, i'm living proof its a health issue and danger for the 2003. this should be looked into and a possible recalled. thank you, | |||
| 02/03/2011 | 86000 | ||
| Tl- the contact owns a 2003 honda civic. the contact noticed that the fuel door release cable was broken and he was unable to put fuel into the vehicle. the dealer was notified who provided him with a price quote, but did not offer any additional assistance. the manufacturer informed the contact that there were no related recalls. the vehicle was not repaired. the current and failure mileages were 86,000. the vin was unavailable. bw | |||
| 01/11/2011 | 63700 | ||
| Our 2003 honda civic's gas tank cable that locks the filler snapped making it unable to unlock or re-fuel the vehicle. happened as we were on highway and needed gas and went to gas station, unable to put any gasoline in the vehicle and we were running out of fuel. went to open road honda who had to order cable and install it. waited 5 hrs for them to get the part as it was not in their stockroom. they installed new cable and we were then able to re-fuel. | |||
| 05/27/2008 | 33800 | ||
| Tl*the contact owns a 2003 honda civic. the contact pushed the release button for the fuel door on his vehicle, but it would not open. after several attempts, she was still unable to open the fuel door. the dealer stated that the cause of the failure was the fuel door release cable. the vehicle was out of warranty; therefore, the contact would have to pay $190.03 for the repairs. the current mileage was 33,813 and failure mileage was 33,800. | |||
| 12/05/2006 | 1 | ||
| Fuel door on my 2003 honda civic doesnt have a emergency relase mechonism or way to open the fuel door in an emergency. *nm | |||
| 03/24/2003 | 60 | 100 | 10/17/2002 |
| My 2003 honda civic hybrid has a faulty seat belt. the belt locks up as the passenger tries to bring it forward. this condition also occurred in my other 4 honda cars. the seat belts also tend to ratchet up after being connected and cause discomfort to the passenger as they become excessively tight. the dealer claims that (1) the ratcheting of the seat belts is associated with child safety protection and (2) the ratcheting should only occur when the belt is extended far out for attaching to a child safety seat. i have duplicated the problem in the presence of the service mgr. the dealer alleges to have replaced the front passenger seat belt; however the problem continues. i have had other experiences with american honda allegedly replacing a part (reference complaint # 10008215, ignition switch recall) only to find that hondas statements and claims are highly questionable. i now ask myself whether honda might be engaging in deceptive and fraudulent practices to protect its profit line in disregard of the safety of its customers. honda has failed to respond to my concerns about the advertised fuel economy of the hybrid. after meeting with a customer service representative, eric catherine, from american honda on 3/24/03, the representative made certain commitments to address my concerns and promised to get back with me in a couples of days. one of the commitments was to perform a fuel consumption test on my hybrid. as of 6/12/03, neither the representative nor anyone from american honda has lived up to their commitments. according to the fuel economy guide posted on the vehicle, the hybrid is supposed to get 48 mpg/city and 47 mpg/highway. even the fine print states that the actual mileage should range between 40 56 in the city and 39-55 on the highway. i have been tracking/documenting my actual mpg. my mpg has never exceeded 35. since fuel economy is the primary reason for purchasing the hybrid, potential customers should be extremely skeptical of the claims. *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 06/03/2004 | 2600 | 4 | |
| Consumer stated a smell of gas was penetrating throughout the vehicle. consumer took the vehicle to the dealer on 4 separate occasions. however, the problem recurred. dealer indicated that the gas used from texaco had too much sulfur , thus burning out the sensor. dealer drained the fuel , cleaned the line, removed the sending unit, and filled the vehicle with new gasoline. however problem recurred. *ak | |||
| FUEL SYSTEM, OTHER | |||
| 11/01/2003 | 500 | 5 | 09/01/2003 |
| I purchased a honda civic hybrid thinking i was going to get good gas milage since i drive 38 miles one way to work. when i was only getting about 35 -26 mph i contacted the dealer and was told this is a new car and the mileage will improve. so after 35000 miles and many trips to the dealer i still only get 36 mphand they can not explain why, i would like to know how they can say that this car was to get 48 mpgh. also after two months of having the car i was hearing a loud grinding sound coming from the front end and it turned out the shocks were bad, and the dealer replaced them but failed to aline my car and wore out the front tires. also i can not take this car on long trips since i can not climb long hills with out the highvoltage battery that assists the engine running out of juice and stops working and stalls. *ak | |||