Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | HONDA (AMERICAN HONDA MOTOR CO.) | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY | |||||
| 100102 | 10/01/2002 | 10005903 | Buffeting noise with rear window(s) open is normal. honda servicenews. *tt | 03/18/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 040103 | 04/01/2003 | 10003133 | Air conditioning indicator off in defrost mode - information. *tt | 10/09/2003 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 1205 | 12/16/2005 | 10018872 | Gurgling noise from heater core at 1,400 rpm. *tt | 01/19/2006 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 090103 | 09/01/2003 | 10005080 | Circular marks on rear glass. honda servicenews. *tt | 01/28/2004 | |
| 802 | 08/16/2002 | 637986 | Subject regarding suction cup (circular) marks on glass. *tt | 12/09/2002 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 09162004 | 09/16/2004 | 10013846 | Slow power window operation. *eh | 04/26/2005 | |
| 10012004 | 10/01/2004 | 10013605 | Slow power window? check run channel friction. honda servicenews. *tt | 04/22/2005 | |
| 033003 | 05/13/2004 | 051304 | 10002090 | Seeking window regulators and window run channels with a customer complaint that the window doesn't roll up or down properly, because the window run channel is bunched up, folded over, or distorted. *tt | 08/13/2003 |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 100102 | 10/01/2002 | 10005920 | Leakage from moonroof glass weatherstrip. honda servicenews. *tt | 03/18/2004 | |
| VISIBILITY - WINDSHIELD | |||||
| 00064 | 08/03/2004 | 00064 | 10003052 | Concerns with warped or deformed windshield molding. *tt update. *tt | 10/07/2003 |
| 031003 | 03/10/2003 | 10001476 | Reqeust for visit 2003 civic (4-door) windshield cracks. *tt | 05/09/2003 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 1105 | 11/16/2005 | 10018263 | Windshield wiper's inoperative. dealer visit request. *tt | 12/19/2005 | |
| 805 | 08/16/2005 | 10016786 | Windshield wipers inoperable - dealer visit request. *tt | 10/07/2005 | |
| 040103 | 04/01/2003 | 10003136 | Troubleshooting windshield washer nozzle problems. *tt | 10/09/2003 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||||
| 030031 | 12/19/2003 | 10005362 | Windshield wiper motor and linkage. *tt | 02/24/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 08/01/2007 | 60000 | 1 | |
| Window switch meltdown happens in earlier honda civics. i recently read that honda was recalling cars for a window master switch that melted when it got moisture in it like when it rains with the window down. this problem has persisted for years. my 2003 civic melted and could have caused a fire three years ago after a little moisture. where was the recall back then if we were really concerned about this problem? *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 07/28/2005 | 48200 | 1 | 08/25/2003 |
| Premature and complete failure of climate control panel operating heat, air, and defroster in vehicle. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 07/28/2005 | 48200 | 1 | 08/25/2003 |
| Premature and complete failure of climate control panel operating heat, air, and defroster in vehicle. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 500 | 3 | 07/04/2003 | |
| When the heat control was set to maximum, even if the radio was playing low, one could not hear any outside noise, such as horn blowing or other warning devices.*ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 07/20/2003 | 1 | 07/20/2003 | |
| The rear window is not able to be fully cleaned. the bottom 1/4 is not able to reached causing poor visibility out of window. window appears to be foggy and is worse in hot weather.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 01/20/2003 | 8000 | 08/28/2002 | |
| Honda civic hybrid: when outside temperature is very low and car is cold, the drivers side electric window does not roll back up after it has been rolled down. once the car has warmed the window will roll up but this can take several minutes. january is very cold to be driving with the window down. i have taken the car in for service on another occasion that this occured but the honda dealer stated that there was no defect found and, subsequently, made no adjustment. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 07/28/2004 | 1 | 10/19/2003 | |
| I was driving my car at normal speed when the passenger side mirror popped out. i did not hit anything and it didn't show any collision related damages. the service center informed us that someone hit the vehicle although there are no signs of it.*ak | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 10/27/2003 | 17000 | 1 | 01/18/2004 |
| While driving 55 mph the sun roof blew out without warning allowing rain to enter the vehicle. *ak *nm | |||
| VISIBILITY - WINDSHIELD | |||
| 01/04/2004 | 10000 | 1 | 08/16/2003 |
| I bought my honda civic ex in 2003 from lute riley honda of richardson. not long after buying it, maybe 6 months, a small crack in the windshield on the driver's side was noticed incidentally, although no debris hitting the windshield was noted. the crack extends all the way from the bottom edge of the windshield, and since i haven't attended to the crack due to job schedule, it now extends up more than half the length of the glass. no point of impact crater has ever been noticed anywhere on the windshield. multiple incidents have been cited here on this nhtsa complaints as to their similar windshield crack experience. i was prompted to look into this nhtsa website complaints list when i noticed that many friends/relatives who purchased honda civics over the last 4-5 years were having a windshield crack develop in the same location as mine. i am quite willing to have a honda dealer verify the lack of point of impact so that they cannot explain away this incidence as some ficititous debris hitting the windshield, especially in the face of similar complaints here. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 01/28/2004 | 09/24/2003 | ||
| For the last two days, after having my oil changed for the first time on my new honda civic hybrid, i was unable to get the windshield washer solvent to spray onto my windshield. (january 27/28, 2004) this presented a serious hazard since the inclement weather made it necessary for road crews to lay a geat deal of salt and sand on the highways to combat the freezing rain . i took the car to the dealer on the morning of the 28th to complain about the problem. the service rep said i should go across the the street to cherrydale auto parts and purchase the yellow solution that was good to sub freezing temperatures which i did. after putting the new solvent in the reservoir the problem was solved. i would like to know, however, why it is that dealerships are allowed to use substandard products in their service which may potentially harm their customers and their customer's families. is it a policy of honda u.s. to produce excellent cars and then have the occupants killed so their dealerships can save pennies on the windshiiel washer solvent they use in their scheduled service maintenance. there is a good reason that the wipers and the delivery of solvent to the windshield is part of a vehicles safety inspection. brown's arlington honda used substandard solvent that could have resulted in my death. i was told that many had complained of the same problem. they then sent me across the street to solve the problem myself. truly this is pennywise and pounds foolish.*ak | |||
| VISIBILITY/WIPER | |||
| 05/01/2012 | 115000 | ||
| Tl-the contact owns a 2003 honda civic. the contact stated that the headlight failed while leaving a parking area and caused the contact to crash into a proceeding vehicle. a police report was filed and no injuries were reported. the vehicle was taken to the local mechanic whom located the failure at the headlight wiring system. the headlight assembly was replaced. the contact mentioned that recall nhtsa campaign id number: 12v136000 (exterior lighting: headlights: switch) was received after the failure occurred. the vehicle was repaired. the approximate failure mileage was 115,000 and the current mileage was 130,222. pmb | |||
| 05/01/2012 | 115000 | ||
| Tl-the contact owns a 2003 honda civic. the contact stated that the headlight failed while leaving a parking area and caused the contact crash into a proceeding vehicle. the north carolina hickory police was present. the vehicle was taken to the local mechanic whom located the failure at the headlight wiring system. the vehicle was repaired. the headlight assembly was replaced. nhtsa campaign id number: 12v136000 (exterior lighting: headlights: switch) was received after the failure occurred. there was no injuries to report. the approximate failure mileage was 115,000 and the current mileage was 130,222. li | |||