Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | HONDA (AMERICAN HONDA MOTOR CO.) | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY | |||||
| 051904 | 05/19/2004 | 10007723 | Front or rear windows snagging, stalling, or catching due to a window run channel being deformed, bunched up, or out of position. request for visit. *tt | 07/08/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 1205 | 12/16/2005 | 10018872 | Gurgling noise from heater core at 1,400 rpm. *tt | 01/19/2006 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 09162004 | 09/16/2004 | 10013846 | Slow power window operation. *eh | 04/26/2005 | |
| 10012004 | 10/01/2004 | 10013605 | Slow power window? check run channel friction. honda servicenews. *tt | 04/22/2005 | |
| 033003 | 05/13/2004 | 051304 | 10002090 | Seeking window regulators and window run channels with a customer complaint that the window doesn't roll up or down properly, because the window run channel is bunched up, folded over, or distorted. *tt | 08/13/2003 |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 042604 | 04/26/2004 | 10007129 | Sunroof rattling. request for visit. *tt | 05/26/2004 | |
| VISIBILITY - WINDSHIELD | |||||
| 00064 | 08/03/2004 | 00064 | 10003052 | Concerns with warped or deformed windshield molding. *tt update. *tt | 10/07/2003 |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 1105 | 11/16/2005 | 10018263 | Windshield wiper's inoperative. dealer visit request. *tt | 12/19/2005 | |
| 805 | 08/16/2005 | 10016786 | Windshield wipers inoperable - dealer visit request. *tt | 10/07/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 05/21/2008 | 30 | 1 | |
| 2004 honda civic - windshield wipers won't work at all. serviceman said it's either motor or switch and it will be over $300 because the whole dash has to be removed... *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 01/01/2004 | 1 | 1 | 01/01/2004 |
| Rear defroster slow to perform and only defrost about %60 of rear window. *nm | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 07/01/2005 | 1 | ||
| Ltr fm stephen cerini (ny) re defective window, film appears on window and obstructs vision while driving requesting a defect investigation.*mr the manufacturer told the consumer the film that appears on the windows was normaland recommended to the consumer to keep the vehicle out of direct sunlight and opeing the windows would help the problem, however the consumer stated the vehicle was kept in a garage with the windows and sunroof opened all night. *jb | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 11/30/2004 | 1 | 12/08/2003 | |
| Driver quarter window breakage at freezing temperatures. glass must be replaced; contacting honda to request replacement as this appears to be a glass defect.*ak | |||
| VISIBILITY - WINDSHIELD | |||
| 11/12/2004 | 3 | 04/17/2004 | |
| Stress crack on windshield beginning at very bottom of window on passengers side and running the full length of window. this crack occurred 6 months after buying the car new. the exact same crack occurred again in oct., 2005. the exact same crack has occurred nov. 2006*jb | |||
| 06/01/2006 | 1 | 08/01/2004 | |
| Consumer's 2004 civic pulled left. accelerator would not engage when depressed and the vehicle would make a sudden jump. *ts the vehicle was taken to the dealer but the were unable to determine the cause of the problem. the consumer also experienced problems with the vehicle's stereo and gear system. the dealer repair the loose wire but the stereo's sound is affected when the vehicle hits bumps in the road. the consumer was told that the gear shift was replaced. the rubber seal on the windshield popped up. the paint on the back fender started to flake. the brake began to make noise even after the vehicle was parked. *nm | |||