Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRHONDA (AMERICAN HONDA MOTOR CO.)12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
120512/16/200510018872Gurgling noise from heater core at 1,400 rpm. *tt01/19/2006
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
0916200409/16/200410013846Slow power window operation. *eh04/26/2005
1001200410/01/200410013605Slow power window? check run channel friction. honda servicenews. *tt04/22/2005
VISIBILITY - WINDSHIELD WIPER/WASHER
110511/16/200510018263Windshield wiper's inoperative. dealer visit request. *tt12/19/2005
80508/16/200510016786Windshield wipers inoperable - dealer visit request. *tt10/07/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
09/01/201070000
 Defective sun visors on 2005 honda civic. replaced 3 visors, but each continues to break and dangle dangerously in front of driver's face.
12/21/200733000112/30/2005
 Tl*the contact owns a 2005 honda civic. while driving, the sun visors would fall down sporadically and obstruct the contact's visibility. a professional mechanic stated that the plastic and screws in the sun visors were defective. the components were not replaced because the parts were on back order. the contact tightened the screws as a temporary repair. several months later, while driving 35 mph, the sun visors dropped down again without warning and caused the contact to rear end another vehicle. a police report was filed. the manufacturer has not been notified. the failure mileage was 33,000 and current mileage was 34,000. updated 04-07-08 *bf
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
07/04/200621000307/05/2005
 Dt*: the contact stated that when engaging the defrost; the a/c system turns on causing a condensation on the winshield which obscurs visility.
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
07/17/2005802
 The hvac (air conditioning / heating system / defroster) immediately started spewing toxic mold / mildew spors on a new vehicle test drive at the dealer. it occurs while driving, after running the air conditioning for a few minutes, turning the air conditioning off (while leaving the fan running) and waiting a few minutes. it then stinks for a few minutes and then disappears. this occurs every time this cycle is used with the air conditioning and defroster. this occurred in two almost identical vehicles (honda civic with different trim levels) with less than 80 miles on them. when i asked the salesman and service advisor about it, they said that they never heard of such a thing. they said it was probably the new car smell. i had a friend concur that it was definitely a toxic mildew odor and that it would need to be treated probably every few weeks for the life of the vehicle. this is not acceptable as it may cause serious health problems and is not considered safe to drive and dangerous if it can adversely affect the health of the occupants. this problem also affects the acura rsx which uses similar components. this problem does not occur while test driving and renting many other cars for many weeks (e.g. - 2005 toyota corolla for 2 days, 2005 subaru outback for 6 days, 2005 ford mustang for 2 days, etc).*jb
VISIBILITY - GLASS, SIDE/REAR
05/17/20062200108/03/2005
 Dt*: the contact stated there is a reflection coming from the rear window of the vehicle that obstructs the driver's view. the dealership and the manufacturer inspected the vehicle and determined there was not a defect.
VISIBILITY - WINDSHIELD
07/12/2005106/30/2005
 Dt: the contact owns a 2005 honda civic. the windshield was not sealed at the time that the contact purchased the vehicle. the vehicle was purchased new from a honda dealership. he was waiting for a call back from the manufacturer about the problem. first noticed that the windshield was not sealed on july 12, 2005. he could hear wind blowing through the car , and on the service invoice from a local dealership , it stated that the windshield was not sealed. *ak