Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
04/03/2006200008
 I am on my 8th pair of tires with my vehicle. my tires wear out prematurely and cause heavy vibrations while driving. the tires get noticeable flat spots on them and the tread wears very thin on the inside of the tires. 2 years ago we became extremely close to have one tire blow out on us as it was worn almost through the entire tire. i believe this is a very dangerous problem that honda should deal with. they have come out with a kit for the rear upper control arms that are suppose to fix the problem. i took my car in to have the arms replaced, first honda regional service manager said they would not pay for the repair. second, they put the upgraded control arms on the car and they still couldn't get the tires aligned properly, so thirdly i have to wait so they can order some after-market control arms to hopefully fix the problem. you can plainly see when the car is sitting on a flat surface that the tires are slanted too much. it is so obvious that if they couldn't see it at production, they should think about their hiring process. this is dangerous, and people shouldn't have to pay for problems that are caused by the manufacturer. *tr
07/31/2007262111
 Multiple sets of tires replaced due to premature tire wear on rear tires. honda tsb 08-001 recognizes geometry issue of negative camber on the vehicle. this is a safety concern for me as i didn't know the tires were wearing prematurely until i had the tires inspected. the handling is affected due to a roaring or thumping vibration coming from the rear of the vehicle. new tires wear in less than 10,000 miles causing undue burden on the consumers part to replace the tires in order to maintain the safety of the vehicle. honda will not repair the vehicle as it is out of warranty and repairs must be covered by the consumer. *tr
06/25/2012920001
 Excessive rear tire wear and cupping of tires causing extreme vibration at speeds above 60 mph. rear tires only last approx. 30,000 before inner half of tire is complete bald. *tr
04/15/201035000
 Tl-the contact owns a 2006 honda civic. while the vehicle was being serviced the contact noticed the rapid uneven tire wear on the rear tires only. the contact went to dealer and the dealer advised him of a technical service bulletin regarding his failure. the vehicle was purchased used in 2009. the vehicle has not been repaired. the failure mileage was 35,000 and the current mileage was 50,000.
03/19/200920000
 Honda usa issued a technical service bulleting regarding the excessive tire wear due to defective or porly designed rear camber arms tsb08-001. i feel this should be a safety recall due to the nature of the problem (tires wearing prematurely and vehicle owners being unaware as it was never a recall). i have even witnessed a dealer honda hoffman of west simsbury tell a customer that they didn't know why the rear tires on their civic were wearing out so rapidly after performing this exact tsb on my vehicle. i can only guess they make more money selling tires versus replacing the rear camber arms via the tsb.
04/22/201055000
 2006 honda civic ex 2 door. honda has a service bulletin for a bad rear upper control arm. over time due to this defect inner tire wear is excessive. this can lead to tire blow out. honda is only replacing the part when asked. due to this defect i have gone through two sets of tires, a brake job, and now need a new wheel bearing. honda is only willing to replace the control arm. they are charging for alignment, wheel bearing, and tires. this really seems like something that should be a recall. tires only lasting 10,000 miles before becoming dangerous is not good.
03/24/2010
 2006 honda civic handles terrible in any weather conditions. i have approximately 60,000 miles on my vehicle and have just purchased my fouth set of tires. honda had a service bulletin to fix upper control arms on the rear end. which was nearly impossable to discover, and most honda owners probably are not aware of this. however even after i had this part fixed my tires have still worn out as quickly and unevenly as ever. most americans can not afford to replace tires every 20,000 miles and honda continues to state that it is a tire issue and not there problem. i have had different brands of tires on my vehicle and the same thing continues to happen.
01/01/200610001
 The problems the consumer is having are with the suspension and tires on the vehicle. since the consumer purchased the 2006 honda civic ex coupe in october 2005, since then she has had problems with the tires which wear rapidly and in an abnormal pattern. the vehicle has been in for service multiple times so consumer could get this problem addressed. she has even stated to dealerships that there is a problem with the suspension and tires when her vehicle was in for normal recalls and checks. every time she stated to the dealership that there is an issue with the vehicle's suspension she was told there is nothing wrong and everything is normal, except the tires are cupped or defective. she has since had to replace the vehicle with (4) sets of tires since 2005, it is not possible that the consumer purchased (4) sets of defective tires in a row. consumer found ( tsb 08-001 ) stating uneven or rapid rear tire wear from alldata online & honda customer information website. since this problem was never fixed when it was addressed by the consumer to honda, it has since cost the consumer over $1,700 to replace tires. consumer is seeking reimbursement or replacement of (4) goodyear eagle f1 tires in a 225/45/17 size due to poor workmanship of honda dealerships. total of $718.46 if an agreement is not met, consumer is considering a lawsuit against american honda motor co. inc for jeopardizing safety of the consumer. *tr
02/08/2010250001
 I own a 2006 honda civic. the winter of 2007-2008 the car would fishtail almost uncontrollably on snow and ice - not a snow or ice storm necessarily, but really whenever there was snow cover or ice on the roads. we changed tires - twice. the winter of 2008-2009, we were still having the same problem. this time, the dealership suggested an alignment. we had that done, but the tech's who did the alignment would not rotate our tires because they said our tires were bald. we discovered that the tires were not bald on the outside edge, only on the inside. we entered the winter of 2009-2010 with the same problem - took it once again to the lithia honda dealership in ames, ia. we read internet anecdotal evidence blaming the rear sway bar. the technicians checked it and the rear shocks but didn't discover anything wrong. lithia's service dept refused to do anything else because they could not be assured they would be reimbursed for their costs. lithia of ames did not contact the national manufacturer, american honda, until we asked them to. we did more research. one man in british columbia had posted about his car having the exact same problem as ours - complete with many of the same words used to describe the problem as we had used and that technicians had determined it was the control arm. the control arm is too short. we asked them to contact american honda - the control arm has a bulletin - but only for uneven tread wear. my family and i - our friends, even - are afraid to drive in this car. we cannot take it over 35-40 miles an hour even when it's sunny outside because snow cover will cause it to have this problem. the car doesn't track straight when traversing bumpy roads. on a trip down south last winter, the car hit a small patch of ice and felt like we were going into the ditch. we are going to continue to see problems with the uneven tire wear. the american honda representative , said, our rear alignment is the worst she's ever seen. please help!! *tr
07/15/2009650001
 Tire failure on my 2006 honda civic. i have had unusual tire wear since i bought the car new. i have had my tires rotated regularly at the dealership. i have had the rear upper control arms replaced, bought new tires only to have the same problem. *tr
11/01/20051
 When hitting a bump in the road the car slides out of control. does not drive well in rain tries wear prematurely. loud road noise i have replaced the tires at least 5 times since sept. 2005, rotating them every 5000 mi. the tires seem to wear unevenly. the first tire replacement was after only a few months of the purchase of the car. *tr
06/01/2009290001
 Civic ex 2006 faulty rear design. resulting in rear tires becoming severally worn and uneven treads due to upper rear arms. my car has only 30000 miles on it. honda has a service bulletin out on this defect #08-001. honda dealer refuses to repair my vehicle unless i pay for the new part, $500, and + labor, or replace tires which must be replaced due to this structural defect. damage to tires occurred almost immediately making them unsafe. this defect causes the car to become misaligned a safety issue in itself. they acknowledged it is a defect but are not being held responsible for fixing the problem to the consumer. *tr
06/24/2009300001
 Own a 2006 honda civic. having trouble with uneven tire wear on the rear tires. i have had the tires replaced at 38,000 and bought expensive tires for replacement. now 20,000 miles later, having cupping and needing replacement again. (tires have been aligned and rotated.) *tr
05/08/2009240001
 Tl*the contact owns a 2006 honda civic. the vehicle has bridgestone turanza t tires. the contact stated that there was a suspension issue with his vehicle. in addition, the tires became worn after 12,000 miles. the manufacturer stated that there was a technical service bulletin for the suspension repairs, but no recalls. the manufacturer stated that they were not responsible for the tires and that the suspension did not affect the tire wear. bridgestone disagreed and stated that they could replace the tires for $650 at the contact's expense. the tire failure mileage was 12,000. the vehicle current and failure mileages were less than 24,000. updated 07/14/09. *lj the dealer offered to correct the suspension problem at their expense, but they were not willing to pay for the prematurely worn tires. updated 07/15/09.*jb
12/19/2008260001
 At 26,000 miles i had to replace tires on my 2006 honda civic due to noise coming from rear and cupping on rear tires. i hope a recall is issued before someone gets killed! *tr
06/26/2006100001
 Have had issues with my tires and suspension since i bought the vehicle. there is a loud noise from the rear of the vehicle and vehicle vibrates when the speed is increased. i took my vehicle into mankato honda and they insisted that it was the tire company's responsibilities so the tire company replaced the tires and alignment was done. 10,000 miles later i returned with the same complaint, mankato honda would not help me so i went to bursville honda. they did help me, they checked my tires, replaced all four tires and alignment was done. bursville honda did not find anything wrong only uneven worn out tires. about every 10,000 to 15,000 miles i have to have all four tires need to be replaced. burnsville honda helped me 2 more times then the business was sold to walser honda. i returned to mankato honda and they showed me a service bulletin where it stated that it was found that 06-07 honda civic's had uneven or rapid tire wear, that would need to repair rear upper control arm kit and flange bolts. i returned to walser honda to have them do the replacement, now 10,000 miles later i am still having the same problems. i am frustrated and do not know what to do next! *tr
10/09/20081
 I have a 2006 honda civic. i have unusual tire wear on the rear tires. i have found out that there was a service bulletin sent to honda dealers, but public was not notified. thus, many of us have to buy tires prematurely, not to mention, perhaps in danger of blow-up, etc. *tr
08/20/20081
 I have a 2006 honda civic ex sedan that has 32,000 miles on it and when i took it to the honda dealership for the second recall, i was told that i needed 4 new tires because they were worn down. i also noticed that my steering wheel would vibrate when i was on the highway traveling at 65-70mph. i have rotated my tires at every oil change (3000 miles) so i do not understand how my tires could need replacing at only 32000 miles! i have researched this problem and noticed that many other honda owners have had the same problem. is this problem with the faulty design of the rear chamber control arm that causes the tires to cup and have rapid wear as well as noise and vibration going to be recalled at any point? i do not want to replace my tires at $125/tire and have the same problem in the future! i bought a honda for safety not to have to deal with recalls and faulty designs! i am highly disappointed in the honda that i purchased!!!! *tr
08/18/2008210001
 I have a honda 06 civic coupe that continues to have this recurring issue. the rear tires cup, causing unusual tire wear and loud thumping sounds. this has happened on my vehicle at 21,000 and then again at 52,000 miles. unusual tire wear can lead to tire blowouts. the dealership has replaced the upper control arm and replaced the tires, however, even after a 4 wheel alignment at 41,000, the cupping is still happening. according to searches on the web, many people are having this issue with their 06 and 07 honda civic's. *tr
09/01/2007300001
 I have a rumble in the suspension of my car with new tires. the tires i have only have about 15,000 miles on them and honda is saying that it's because i put cheap tires on my car. i have been to barry's honda so many times to complain about this problem. even when i had the original tires on the car and they didn't want to fix it or they didn't find anything wrong with it. i brought it to them at least three or four times. one time they told me it was a broken belt in my front passenger tire so that's when i replaced all four tires. the original tires only had 40,000 miles on them when i replaced them. when i had the tires replaced the store that put the tires on said that there wasn't a broken belt. i still had the rumble with brand new tires. *tr
05/16/2007270001
 Tire failure around 27,000 miles from excessive wear on rear tires despite regular maintenance procedures. possibly due to rear control arm malfunction which manufacturer will not inspect. also, manufacturer has replaced under warranty both sun visors due to splitting of plastic (most likely due to bad engineering without consideration of interior heat). *tr
04/03/2008210002
 Tl*the contact owns a 2006 honda civic. the contact experienced tire failure on wet roads. he noticed that the rear tire was completely bald. he took the vehicle to the dealer and they stated that he would be responsible for purchasing new tires. the dealer made other repairs to the vehicle's control arm due to excessive tire wear. the repairs totaled $250. the failure mileage was 21,000 and current mileage is 33,984. updated 09/10/08. *lj
06/21/200847000
 Tl*the contact owns a 2006 honda civic. within the first year of owning the vehicle, the contact had to purchase a new axle, new brakes, and four new tires. she has all of the paperwork for the repairs that were made to the vehicle thus far. on june 21, 2008, while driving 70 mph, the contact heard a loud noise and began decelerating. she pulled over until aaa arrived. the contact was then informed that the front passenger side tire needed to be replaced. she believes that the safety recall is the cause of the failure, but honda disagrees. nhtsa campaign id number 07v399000 (service brakes, hydraulic:antilock:wheel speed sensor) was referenced. the vin was unknown. the current mileage was 47,000.
04/01/200780001
 With approximately 8,000 miles on the honda 2006 civic, the tire noise and vibration started becoming noticeable. by the time there was 22,000 miles it was very irritating. made decision to replace the oem tires, but first i took the vehicle to an alignment shop who refused to do any alignment work because they claimed the alignment was within specification. change from the oem tires (bridgestone turanza ) to michelins. now with less than 25,000 miles on the michelins once again the noise and vibration is horrible due to cupping on the rear tires. the racket is so bad i can't believe its not a safety issue. *tr
12/27/2007111/11/2007
 The rear tires on my 2006 honda civic ex are rapidly cup, worn and uneven, and making a loud humming noise. the rear suspension cannot be aligned by the dealer because of a manufacture rear suspension design defect. i notice the noise around 3,000 miles. *tr
01/15/20081
 2006 honda civic rear broke loose. consumer spun out of control and hit the division wall. *kb the consumer stated the passenger air bag deployed, but the driver side did not. the rear tires were worn and there was light snow on the ground which may have contributed to the consumer loosing control of the vehicle. ohio traffic crash report # 10-0025-90. *jb
11/12/200713000105/18/2006
 2006 honda civic has a design defect which causes the rear tires to rapidly cup and wear on the inside edges in as little at 10,000 miles. *tr
07/12/200710000107/24/2006
 Even before i reached 10,000 miles on my car i had to have all 4 tires replaced because the original ones were cupping. i was told that because i had not rotated the tires any warranty would be voided. *tr
06/01/20071
 The car had excessive road noise after 8,000 miles. checking the rear tires i found that both ha numerous flat spots. took it to the honda dealer and got the same response that other complaints i have read. i was asked if i pulled the emergency brake while driving. i was told it was a tire issue and to talk to a bridgestone dealer. the tire dealer told me that the tires that come on the car aren't the best quality and i should replace them with a better pair. there was nothing they could do because they said it due to lack of tire rotation. i have never had an issue with tires wearing like this even after not rotating tires on other vehicles. i have replaced the tires with new michelins at my expense. i will have them rotated at each oil change. i would like to think that honda and it's tire suppliers would address this issue. this is my 5th honda since 1990 and will be my last and the last time i buy bridgestones. *tr
08/10/2007209/30/2006
 I am currently having issues with the rear tires on my 2006 honda civic ex. once my vehicle reached roughly 17,000 miles, i started to hear excessive road noise coming from the rear tires. not thinking much about it, at roughly 20,000 miles, the sound was getting worse. i made an appointment at the local honda dealership and they told me that my rear tires had a flat spot on each tire. they said that it looked like someone had pulled the emergency brake at high speed. i drove it for 500 miles more and could not take the loud humming coming from the rear of my vehicle. at this point i decided to replace the tires. the mechanic said that it looks like there is an issue with the suspension. there were many (8) flat spots on only the rear tires. *jb
03/19/200710000103/01/2006
 My 2006 honda civic ex had approximately 20000 miles on it as of 3/20/07. i bought it new over a year ago at about 10000 miles . i started hearing noises coming from the rear. i took it to the dealer , who informed me that the two rear tires had flat spots. they asked me if i had driven with the emergency brake on. i did not drive it with the emergency brake on. they told me they could not help me, and asked me to call bridgestone to see if it would be covered under tire warranty. bridgestone told me it was a vehicle issue, and would not help me. i then took it back to the same honda dealer 1000 miles later and paid $45 for them to tell me i needed new rear tires. that was dumb on my part considering i knew that, but i was hoping it would be a warranty issue . i asked them what i would do if the same thing happened again, he said it probably wouldn't happen again. they wanted $425 for two rear tires plus an alignment. i said no, and took it to sullivan tire, who replaced all four tires with superior good year tires for under $425. the one thing worth noting, they said the vehicle did not need an alignment, and therefore did not do one nor did they charge me for one. i asked how the rear tires became so choppy, and they said maybe it wash suspension issue or design flaw. i have no idea what was going on, but i will wait now to see if the something happened to the goodyear tires. *ak
TIRES - SIDEWALL
08/26/200718500105/18/2006
 I was driving my honda civic 2006 in the left lane on interstate 15 going north from barstow, ca and 3 miles north of afton road i heard a explosion coming from the right rear end and the vehicle started sliding from the back to the right side of the road. i tried to maneuver the wheel to the left and the car stabilized around one second and started sliding again until i lost control of the vehicle rolling five times to the right and landing on the desert up side down. the tires installed by the factory was michelin pilot 215/45 zr17. the vehicle was totaled. *jb
TIRES - TREAD/BELT
11/27/200721237209/16/2006
 Tl*the contact owns a 2006 honda civic. the vehicle has bridgestone turanza el400, size p225/60r16 tires. while driving 40-45 mph, the vehicle would bounce and make a roaring sound. the vehicle was taken to the dealer and the two rear tires had to be replaced. the contact was informed that the tread was worn and uneven at an angle because they had not been rotated regularly. the contact has the tires available, if needed. the current mileage was 21,737 and failure mileage was 21,237.
11/02/200730000107/02/2006
 I bought a new 2006 honda civic ex and took delivery in july 2006. from the time of delivery of the vehicle, it was noticeable that the rear end or rear tires of the honda civic were very noisy. i rotated my tires at each factory recommended oil change. at 30k miles, they were worn out. my service person showed me the uneven wear (flat spots). the road noise is unbearable. i was able to locate a service bulletin from acura - a division of honda. the service bulletin 05-076 dated january 19, 2007 stated that the acura 2004 & 2005 had an issue with premature rear tire wear. the problem was described as: the rear tires are wearing prematurely (unevenly across the tread). probable cause: the rear toe increases when the vehicle is loaded the description and pictures of tire wear in this service bulletin exactly match what i found in my 2006 honda civic. i frequently check the air tire pressure to ensure even wear. there are multiple internet postings noting an issue with the camber/toe adjustments. i believe such premature wear constitutes a definite safety hazard. honda should do the right thing and correct this problem. putting on new tires will yield the same results without some correction. *tr
10/10/20050210/10/2005
 I purchase a 2006 honda civic for my wife in oct. 2005 and from the beginning she has complained of a road noise while driving. the noise started out barely audible and has progressively gotten worse with more miles. we brought the car to two honda dealerships before it had 6000 miles on it and they told us that it was just normal tire noise. after more complaining the local dealership said it was our fault, because we did not rotate the tires frequently enough. when i pointed out to them that they balanced and rotated the tires prior to the required period outlined in the vehicle maintenance records the story changed again. the vehicle now has 19000 miles on it and the noise is horrible and the local honda dealership now says the rear two tires have separated belts due to the fact that we must have hit a pothole or road debris. i don't really understand how i could have hit a pothole or road debris with just two tires, because last time i checked the front tires were followed by the rear tires. i have also brought this car to a bridgestone dealer, which is the make of the tires, and he said the tires were cupped due to the car being out of alignment. i then called the customer support line on the tire warranty pamphlet for bridgestone and was informed that this was a vehicle issue. i am concerned that this is becoming a safety issue even though i have been assured that this will not create a problem other than being noisy. i have received no help from honda or bridgestone in this matter other than a bunch of fingerprinting and the offer to sell me new set of tires at a cost of over $600. everyone agrees that the tires have a problem and are the cause of the noise, but nobody wants to admit responsibility for a defective product. *nm