Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 11/09/2012 | 100000 | 1 | |
| Driver's side seatbelt frayed. taken to dealer for repair and was told that seatbelt being caught in the door caused the damage to the seatbelt. the seatbelt does not retract fully, so this may be causing the belt to be closed in the door. the seatbelt material should be strong and durable and should not be damaged by a door. this is a tremendous safety concern and should be addressed. an order for the replacement parts was not completed by the dealership, so of course, parts were not available at scheduled appointment for repair. the vehicle was forced to leave the dealership, with a faulty safety component of the car (seatbelt) and no guarantee of driver safety and proper function of the seatbelt if involved in a crash. cost is not an issue, since the safety of family comes first and owner im willing to be responsible for charges since this was not covered by a warranty. scheduled with another dealership for repair. *tr | |||
| 11/09/2012 | 100000 | ||
| Driver's side seatbelt frayed. taken to dealer for repair and was told that seatbelt being caught in the door caused the damage to the seatbelt. the seatbelt does not retract fully, so this may be causing the belt to be closed in the door. the seatbelt material should be strong and durable and should not be damaged by a door. this is a tremendous safety concern and should be addressed. an order for the replacement parts was not completed by the dealership, so of course, parts were not available at scheduled appointment for repair. the vehicle was forced to leave the dealership, with a faulty safety component of the car (seatbelt) and no guarantee of driver safety and proper function of the seatbelt if involved in a crash. cost is not an issue, since the safety of family comes first and owner iw willing to be responsible for charges since this was not covered by a warranty. scheduled with another dealership for repair. | |||
| 10/22/2008 | 15585 | 1 | |
| The dealer replaced my passenger seat. after that my srs warning light went off. it's been cycling on and off for years now. i was too frustrated at how i was treated at the dealership to go back at the time. now i went in because i need to pass inspection and they tell me my whole srs system has had an internal error. *tr | |||
| 10/22/2008 | 15585 | ||
| The dealer replaced my passenger seat. after that my srs warning light went off. it's been cycling on and off for years now. i was too frustrated at how i was treated at the dealership to go back at the time. now i went in because i need to pass inspection and they tell me my whole srs system has had an internal error. | |||
| 08/23/2011 | 135000 | ||
| Tl- the contact owns a 2007 honda civic. the contact stated that the vehicle seat belt would not disengage. the contact mentioned that he had to continue to press the release button and move it around in order to disengage it. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 135,000. kmj | |||
| 08/23/2011 | 135000 | ||
| Tl- the contact owns a 2007 honda civic. the contact stated that the vehicle seat belt would not disengaged. the contact mentioned that he had to continue to press the button and move it around in order to disengage it. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 135,000. pm | |||
| 12/08/2008 | 3042 | 1 | 01/16/2008 |
| Tl*the contact owns a 2007 honda civic. while driving 20 mph, the contact rear ended the preceding vehicle which was a large suv, who stopped suddenly without any brake lights the consumer slammed on her brakes. she was wearing her seat belt at the time of the failure, but it did not restrain her properly. the contact's body slammed into the steering wheel and the dashboard. the entire seat belt tore away from the door and the floor. she injured herself very badly and was transported to the hospital. there was no damage to the bumper of the other vehicle and minor damage to the contact's bumper. she called honda of america and they stated that the seat belt worked properly. the crash caused the seat belt to loosen. the contact was informed that no one would come out to inspect the vehicle because they already had pictures and saw the damage. the failure mileage was 3,042. updated 3/13/09 *cn honda refused to inspect the vehicle and stated the seat belt worked properly. there was no police as the other vehicle left the scene and gave the consumer false information. updated 03/17/09. *jb | |||
| 09/07/2007 | 19500 | ||
| Tl*the contact owns a 2007 honda civic. while driving 60 mph and attempting to apply the brakes, the contact felt the brakes lock. the steering wheel was forced out of his hands. the contact struck a curb and drove into the living room of someone's residence. the air bags failed to deploy and the seat belts failed. the contact called the honda manufacturer and they dispatched an adjuster and an engineer, who both stated that nothing could be done. the failure and current mileages were 19,500. | |||
| SEAT BELTS - FRONT | |||
| 06/27/2007 | 7820 | 1 | 04/08/2007 |
| Inadvertently bumped into curbing while making a turn. side wall of left front tire pierced, and plastic bumper moved. bumper easily snapped back into place, tire replaced, and alignment checked. no damage except that seat belt failed in fully extended position after actuation with sudden stopping. honda refused to honor warranty despite vehicle with less than 10,000 miles and two months old. car is 2007 honda civic hybrid. in small claims court honda argued successfully that the seat belt system functioned per design; that a pre-tensioning system is part of the design and is intended to prevent premature activation of air bag. i contend that any system that is designed to malfunction to prevent actuation of another system defies good design practice. i am a small person (135 lbs.) and the abrupt stop occurred at low speed. the impulse of the stop should not have been sufficient to cause failure of the system. *tr | |||