Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 09/10/2010 | 23444 | ||
| My 2007 honda civic wears out rear tires extremely fast, causing loud vibrations and safety concerns. | |||
| 02/02/2013 | 96000 | 1 | |
| Rear tires have abnormal wear which is causing vibration and noise due to a faulty rear control arm. this may cause safety problems. *tr | |||
| 02/02/2013 | 96000 | ||
| Rear tires have abnormal wear which is causing vibration and noise due to a faulty rear control arm. this may cause safety problems. | |||
| 08/20/2008 | 15000 | ||
| I am on my 3rd set of tires on a car that has 58,000 miles. research shows that this is a common problem on honda civics for 2006-2007. there seems to be a problem/defect in the design of the car and honda is not standing behind their product. we need help. | |||
| 10/12/2012 | 86000 | 1 | |
| The rear wheels had excessive and uneven tire wear on the inside of both tires, because of the rear upper control arm being too short, causing the camber to be out. this in turn, caused misalignment and excessive tire wear. i had no warning of how fast my tires were wearing out, and they almost wore to the steel belt, which could have caused an accident. i regularly service my honda civic at the honda dealer for each oil change and inspection, but was not notified of any problems at the last service appointment. i believe this is a known manufacturer problem, that needs to be addressed and recalled to be fixed. *tr | |||
| 10/12/2012 | 86000 | ||
| The rear wheels had excessive and uneven tire wear on the inside of both tires, because of the rear upper control arm being too short, causing the camber to be out. this in turn, caused misalignment and excessive tire wear. i had no warning of how fast my tires were wearing out, and they almost wore to the steel belt, which could have caused an accident. i regularly service my honda civic at the honda dealer for each oil change and inspection, but was not notified of any problems at the last service appointment. i believe this is a known manufacturer problem, that needs to be addressed and recalled to be fixed. | |||
| 11/30/2007 | 35000 | 5 | |
| I have purchased, in the last 5 years, 5 different sets of tires because of cupping | |||
| 03/02/2012 | 58000 | 1 | |
| The rear tires wear out unevenly due to defective rear control arms. *tr | |||
| 03/02/2012 | 58000 | ||
| The rear tires wear out unevenly due to defective rear control arms. | |||
| 01/14/2009 | 1 | ||
| I purchased a slightly used civic from a dealer in january of 2009 and began to drive it on icy roads in ontario winter. my wife who usually drives the car complained she was scared to drive it if there was any ice on the road surface because the car would suddenly shift position sideways in the lane. i found the rear tires worn out very fast on the inside of both wheels. i did some research and found out honda had issued a service bulletin to replace the rear upper struts with a longer unit. the dealer did not disclose this information when i bought the car but after i brought it up volunteered to replace them and negotiated with me for half the replacement cost of the tires. i thought this would solve the problem. the next set of rear tires also wore prematurely on the inside in about 25000 miles. when i called the honda dealer he told me i needed an alignment. i paid for an alignment at an independent garage and was told the real wheels could not b adjusted to correct the negative camber. i went back to the dealer who told me that honda did not recognize this defect and the warranty would not cover any remedy. he did a free realignment for me with difficulty and said to rotate my tires more often. i tried that and my next set of tires wore out on the inside just the same. the dealer did say there was an aftermarket part that may correct the problem but i would have to pay for the installation ($600). i have about 180000 kilometers on the vehicle.the vehicle makes rear noise and the vibration cannot be good for the vehicle. this could be a safety issue. *tr | |||
| 01/14/2009 | |||
| I purchased a slightly used civic from a dealer in january of 2009 and began to drive it on icy roads in ontario winter. my wife who usually drives the car complained she was scared to deive it if there was any ice on the road surface because the car would suddenly shift position sideways in the lane. i found the rear tires worn out very fast on the inside of both wheels. i did some research and found out honda had issued a service bulletin to replace the rear upper struts with a longer unit. the dealer did not disclose this information when i bought the car but after i brought it up volunteered to replace them and negotiated with me for half the replacement cost of the tires. i thought this would solve the problem. the next set of rear tires also wore prematurely on the inside in about 25000 miles. when i called the honda dealer he told me i needed an alignment. i paid for an alignment at an independent garage and was told the real wheels could not b adjusted to correct the negative camber. i went back to the dealer who told me that honda did not recognize this defect and the warranty woud not cover any remedy. he did a free realignment for me with difficulty and said to rotate my tires more often. i tried that and my next set of tires wore out on the inside just the same. the dealer did say there was an aftermarket part that may correct the problem but i would have to pay for the installation ($600). i have about 180000 kilometers on the vehicle.the vehicle makes rear noise and the vibration cannot be good for the vehicle. this could be a safety issue. | |||
| 08/25/2012 | 1 | ||
| Wheel bearing type noise coming from rear wheels. after pulling to side of road and checking things out, i noticed extreme tire wear on inside portion of road tread on both rear wheels. *tr | |||
| 03/17/2010 | 33000 | 1 | |
| The rear suspension and the rear upper control arm cause excessive and premature wear on tires requiring replacement of premium tires after only 20,000 miles or less. my car has about 80k miles and is in need of its 4th set of tires. needles to say the wear create unsafe conditions while driving faster than 50mph making driving on the interstate a risky endeavor. *tr | |||
| 03/17/2010 | 33000 | ||
| The rear suspension and the rear upper control arm cause excessive and premature wear on tires requiring replacement of premium tires after only 20,000 miles or less. my car has about 80k miles and is in need of its 4th set of tires. needles to say the wear create unsafe conditions while driving faster than 50mph making driving on the interstate a risky endeavor. | |||
| 06/09/2012 | 93000 | 1 | |
| Excessive rear tire noise and wear. i have been informed there is a service bulletin on my rear upper control arms - they are not marked with a c. (but see conditions under which i was informed, below.) i am having the new control arms installed on 9/2/12. (i had new rear tires put on, and an alignment performed, 8/28/12.) i spent approximately $500 on the tires/alignment. the estimate for the new control arms is approximately $350. i don't understand why i have to pay for this repair. i've noticed there are multiple complaints about excessive rear tire noise and wear (and subsequent need for rear upper control arm replacement) on honda civics of this vintage (2007). why is this only being treated as a service bulletin rather than a recall. by the way, i wouldn't have even known about the problem if my husband wasn't concerned that the noise was a wheel bearing that was failing. i took it to honda to have them check out the wheel bearing and they blamed the noise on a broken tire belt. when i got home from the dealer i noticed the information on my invoice about the service bulletin. they hadn't even mentioned it to me themselves! i have been a loyal honda driver for approximately 15 years. as a result of this issue, plus other things about the civic i'm just not crazy about, i will never again buy a honda product! *tr | |||
| 06/09/2012 | 93000 | ||
| Excessive rear tire noise and wear. i have been informed there is a service bulletin on my rear upper control arms - they are not marked with a c. (but see conditions under which i was informed, below.) i am having the new control arms installed on 9/2/12. (i had new rear tires put on, and an alignment performed, 8/28/12.) i spent approximately $500 on the tires/alignment. the estimate for the new control arms is approximately $350. i don't understand why i have to pay for this repair. i've noticed there are multiple complaints about excessive rear tire noise and wear (and subsequent need for rear upper control arm replacement) on honda civics of this vintage (2007). why is this only being treated as a service bulletin rather than a recall. by the way, i wouldn't have even known about the problem if my husband wasn't concerned that the noise was a wheel bearing that was failing. i took it to honda to have them check out the wheel bearing and they blamed the noise on a broken tire belt. when i got home from the dealer i noticed the information on my invoice about the service bulletin. they hadn't even mentioned it to me themselves! i have been a loyal honda driver for approximately 15 years. as a result of this issue, plus other things about the civic i'm just not crazy about, i will never again buy a honda product! | |||
| 07/25/2011 | 57317 | 1 | |
| Approximately a week after buying lifetime alignment and 4 new bridgestone potenza tires in july 2011 at firestone, el paso, tx, my car started to vibrate in the road while driving at speeds 50mph through 60mph. after many research and diagnosis from honda parts and service shop, different firestone locations and local mechanics, the conclusion is that the upper/rear control arms, front and rear camber arm and bolts are defective as per honda manufacturers. my tires are excessively and unevenly wearing. i have already bought 6 sets of new tires in the last 12 months because of this honda issue, which they admit it is a defect made by the manufacturers. they released a service bulletin (service bulletin 08-001 dated april 11, 2008) that informs honda dealer shop of this issue/defect, but they refuse to take responsibility of repairing it free of charge. i believe that it is not fair that customers buying hondas have to pay for defective parts made by the manufacturers. i would like these defect to be solved and paid by them and i would like refund for at least the last set of tires that i recently bought and are already unevenly worn out (this makes it a useless tire). in case it is needed i have all the paper work that can be a clear evidence to this complaint. like me, there are other honda owners with the same issue. *tr | |||
| 07/25/2011 | 57317 | ||
| Approximately a week after buying lifetime alignment and 4 new bridgestone potenza tires in july 2011 at firestone, el paso, tx, my car started to vibrate in the road while driving at speeds 50mph through 60mph. after many research and diagnosis from honda parts and service shop, different firestone locations and local mechanics, the conclusion is that the upper/rear control arms, front and rear camber arm and bolts are defective as per honda manufacturers. my tires are excessively and unevenly wearing. i have already bought 6 sets of new tires in the last 12 months because of this honda issue, which they admit it is a defect made by the manufacturers. they released a service bulletin (service bulletin 08-001 dated april 11, 2008) that informs honda dealer shop of this issue/defect, but they refuse to take responsibility of repairing it free of charge. i believe that it is not fair that customers buying hondas have to pay for defective parts made by the manufacturers. i would like these defect to be solved and paid by them and i would like refund for at least the last set of tires that i recently bought and are already unevenly worn out (this makes it a useless tire). in case it is needed i have all the paper work that can be a clear evidence to this complaint. like me, there are other honda owners with the same issue. | |||
| 06/22/2012 | |||
| While driving heard loud humming noise and the ride was rough. brought vehicle to honda dealership in burlington. they said the tires were badly cupped. needed to replace tires and get an alignment. brought vehicle for a second opinion. mechanic told me honda had technical bulletin in 2008 for uneven wear in rear tires. the rear camber assembly needed to be replaced. cost $250. honda won't pay for it even though they were aware of the problem and never said anything. add four new tires and wheel alignment and your looking close to $1000. if you don't get it fixed the tires will wear down regardless if you get tire rotations and blow out. luckily no one has dies from this but this shouldn't be the reason for not having a recall. look at the blogs, etc. honda just tells everyone to replace tires and get an alignment. people do and keep coming back to replace tires. honda has hid from this problem. i haven't replaced my tires but if i listened to honda i would have replaced tires and been back again in 20,000-30,000 miles to replace tires. i should not have to pay for a serious problem that honda hid from it's owners. please help. | |||
| 02/16/2012 | 59000 | ||
| Rear tires are cupping and they've become very noisy after 5,000 miles. problem first noticed: november 2011. the rear tires were always slippery in tight curves at normal speed. went to route 23 honda, nj for a check up on 02/16/12. they blamed my new tires (10000 miles old). charged me $96.25 for a 4 wheel alignment, no problem found with the rear wheels. i have asked them about service bulletin 08-001 (uneven or rapid rear tire wear) but they did not admit any fault. they've said my car does not need a repair as per sb 08-001 mentioned above. i have contacted (opened account with) american honda motor co. they did not call back. | |||
| 02/01/2010 | 40000 | ||
| I purchased car from honda dealership in may 2008; a honda service bulletin regarding problem with rear upper control arms was issued in february 2008. therefore, the dealership knew of the problem, but did not fix it or inform me prior to purchasing vehicle. around february 2010, i started experiencing severe problems with the handling of my car. it vibrated and shook aggressively at highway speeds and i had absolutely no control over the vehicle whatsover on wet roads. it felt like only two wheels were on the ground at any given moment. at 42k miles in july 2010, i replaced the tires at ntb. (i thought issues were related only to bad tires.) now, 30k miles and a little over a year later, i am experiencing the exact same problems. severe vibration, loss of control. my car feels like a death trap that i don't have the money to buy my way out of. after investigating the problem online and discovering that the car had a manufacturing flaw, i feel like i have been scammed by honda. | |||
| 09/18/2009 | 57634 | ||
| Rapid tire wear occurred on the inner portions of both rear tires. the problem was discovered after noticing much road noise and having the tires rotated. two new tires were purchased and the rear upper control arms were replaced. the problem still exists to this day after consulting two different honda garages they both confirmed that the rear control arms were installed correctly and are within spec. both garages recommended replacing the tires again, but this is becoming very costly. the ride of the car over the last year has gotten significantly worse and now i'm noticing braking problems. the car hops in the back when applying the brakes at highway speeds. honda is denying the problem and has offered no compensation. | |||
| 12/13/2011 | 77000 | ||
| Tl- the contact owns a 2007 honda civic. while driving approximately 30 mph, the vehicle began to spin out of control. the contact was able to stop the vehicle. after inspecting the vehicle the contact noticed that the rear passenger side wheel was detached from the vehicle. the police were called and reported to the scene, a police report was filed. the contact sustained neck injuries as a result of the failure. the vehicle was towed to the dealer for inspection. the contact was unaware of the specific repairs. the contact referenced nhtsa campaign id number: 07v399000 (service brakes, hydraulic:antilock:wheel speed sensor) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 77,000. kmj | |||
| 12/13/2011 | 77000 | ||
| Tl- the contact owns a 2007 honda civic. while driving at approximately 30 mph the vehicle began to spin out of control. the contact was able to stop the vehicle. after inspecting the vehicle the contact noticed the rear passenger side wheel had detached from the vehicle. the police reported to the scene and a report was filed. the vehicle was towed to the dealer. the technician inspected the vehicle and informed the contact of all the damages the vehicle sustained. the contact was unaware of the specific repairs. the contact sustained injuries to her neck. there was a recall nhtsa campaign id number: 07v399000 (service brakes, hydraulic:antilock:wheel speed sensor) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage 77,000. ds | |||
| 05/31/2011 | 67825 | ||
| I replaced the original 2007 tires at 41,887 miles in 2009 with premature wear. eighteen months later, i had terrible road noise. i thought it was the bearings. it turns out that despite an alignment and proper rotation, my tires were all cupped in less than 26,000 miles. the mechanic mentioned the problem honda had with the rear upper control arms in this vehicle. i just spent another $218 to get updated rear upper controls arms on top of $800 for new tires and another alignment. honda is responsible for the poor quality control and not alerting me that this was a problem. the tires i just replaced were good for 85,000 miles. | |||
| 10/10/2011 | |||
| My 2007 honda civic back wheel bearing failed .i seen on the web there is a recall on this car nhtsa campaign no.07v399000. i took the car to walker honda in alexandria louisiana for recall repair and was told there is no recall on this car. so i replaced the bearing myself. i would like to know is there a recall on this car and can i make honda pay me back for parts and labor on this repair. | |||
| 05/31/2011 | 67825 | ||
| I replaced the original 2007 tires at 41,887 miles in 2009 with premature wear. eighteen months later, i had terrible road noise. i thought it was the bearings. it turns out that despite an alignment and proper rotation, my tires were all cupped in less than 26,000 miles. the mechanic mentioned the problem honda had with the rear upper control arms in this vehicle. i just spent another $218 to get updated rear upper controls arms on top of $800 for new tires and another alignment. honda is responsible for the poor quality control and not alerting me that this was a problem. the tires i just replaced were good for 85,000 miles. | |||
| 10/10/2011 | |||
| My 2007 honda civic back wheel bearing failed .i seen on the web there is a recall on this car nhtsa campaign no.07v399000. i took the car to walker honda in alexandria louisiana for recall repair and was told there is no recall on this car. so i replaced the bearing myself. i would like to know is there a recall on this car and can i make honda pay me back for parts and labor on this repair. | |||
| 05/31/2011 | 67825 | ||
| I replaced the original 2007 tires at 41,887 miles in 2009 with premature wear. eighteen months later, i had terrible road noise. i thought it was the bearings. it turns out that despite an alignment and proper rotation, my tires were all cupped in less than 26,000 miles. the mechanic mentioned the problem honda had with the rear upper control arms in this vehicle. i just spent another $218 to get updated rear upper controls arms on top of $800 for new tires and another alignment. honda is responsible for the poor quality control and not alerting me that this was a problem. the tires i just replaced were good for 85,000 miles. | |||
| 10/10/2011 | |||
| My 2007 honda civic back wheel bearing failed .i seen on the web there is a recall on this car nhtsa campaign no.07v399000. i took the car to walker honda in alexandria louisiana for recall repair and was told there is no recall on this car. so i replaced the bearing myself. i would like to know is there a recall on this car and can i make honda pay me back for parts and labor on this repair. | |||
| 05/31/2011 | 67825 | ||
| I replaced the original 2007 tires at 41,887 miles in 2009 with premature wear. eighteen months later, i had terrible road noise. i thought it was the bearings. it turns out that despite an alignment and proper rotation, my tires were all cupped in less than 26,000 miles. the mechanic mentioned the problem honda had with the rear upper control arms in this vehicle. i just spent another $218 to get updated rear upper controls arms on top of $800 for new tires and another alignment. honda is responsible for the poor quality control and not alerting me that this was a problem. the tires i just replaced were good for 85,000 miles. | |||
| 10/10/2011 | |||
| My 2007 honda civic back wheel bearing failed .i seen on the web there is a recall on this car nhtsa campaign no.07v399000. i took the car to walker honda in alexandria louisiana for recall repair and was told there is no recall on this car. so i replaced the bearing myself. i would like to know is there a recall on this car and can i make honda pay me back for parts and labor on this repair. | |||
| 05/01/2008 | 18000 | ||
| Rear tire wear to the belts. no adjustment of camber possible. owner has no way to prevent this dangerous and expensive wear. these vehicle should all be recalled and rear camber adjustable components installed regardless of vehicle miles. wear happens very quickly and is not shown at all on the front tires which have a fully adjustable suspension. | |||
| 02/01/2011 | |||
| Tl*the contact owns a 2007 honda civic. while having the tires replaced by an authorized dealer the contact was told that rear passenger side wheel hub needed to be replaced. the contact was also told that the failure caused excessive tread wear on the tires. the vehicle was repaired. the failure and current mileages were unknown. the vin was unavailable. | |||
| 02/01/2011 | |||
| Tl-the contact owns a 2007 honda civic. while having the tires replaced by an authorized dealer the contact was told rear passenger side wheel hub needed to be replaced. the contact was also told this failure was causing excessive tread wear on the tires. the vehicle was repaired. the failure and current mileages were unknown. the vin was unavailable. sm. | |||
| 03/15/2011 | 38000 | ||
| Driving into the parking log going around 7 mph the support arm for the rear right wheel shock/suspension snapped in the middle and my wheel was basically dragging for around 20 feet so i could park and wait for the tow truck. this car is used as a commute car since i live in the country i drive around 70 miles a day combined mostly at 70 mph on cruise control on decent highways. i don't jump off ramps or drive crazy this is clearly poor manufacturing, workmanship, or design. i'm glad it happened when i was parking and not on the highway. | |||
| 12/13/2007 | 5622 | ||
| Car rear end moves from side to side in adverse conditions such as ice and snow even driving at what should be a safe speed. even on dry tar or concrete i notice something is not right. the tires wear unevenly on the rear. the 1st time i brought the car in on 12-13-07 at 5,622 miles the rear tires were shot and honda blamed it on me. bulletin # 08-011 (rear upper control arm kit) was performed on 1-24-08 and seemed to help some. that didn't solve the problem because on 2-12-09 at 14,489 miles the tires were shot. after that tire replacement the car was aligned all around and so i thought maybe that would solve the problem. since then i still noticed the rear end was still unstable and went in several times to get the problem resolved and each time they either blamed it on me or said there was no problem. then on 1-12-2011 at 38,359 miles and another week at the honda shop i come to find out the tires are again worn badly on both rear inside edges. the only offer honda cooperation has made is to replace the tires with them only paying some of the cost but no permanent solution. the 3rd set of tires i put on were the best cooper tires and still had the problem so i know replacing the tires again will not solve the problem. i and my family feel unsafe in this car especially under certain conditions. more important to me then anything is the safety of my family and i hope honda will understand this and find a permanent solution before an accident happens at a result of this. honda suggested trading the car in for something else but i can not pass this safety hazard on to another person and feel good about it. | |||
| 06/10/2010 | 43200 | ||
| My 2007 honda civic began having a loud sound coming from the drivers rear wheel. upon looking on the internet i found a safety recall notice from honda - service bulletin # 07-055 for rear abs wheel speed sensor and o-ring inspection. it stated that some sensors were not installed properly and water may enter the hub assembly damaging the wheel bearings. in areas where road salt is used, the wheel bearings may corrode, which may result in the wheel falling off. i live in an area where road salt is used. my vehicle vin number was listed within the range of potentially effected vehicles on the recall, but i never received a recall notice. i contacted honda customer service, explained that my car has the wheel bearing issue as stated in the recall. they stated that my vehicle was not effected and only certain vehicles in the notice were effected, not all vins listed. they stated my vehicle would not be covered under the recall even if my vehicle has the defect. i took my vehicle to a service repair center which confirmed that my rear wheel bearing was bad and corroded. the car is only 3 years old and this should not have occured. i had the exact problem as stated in the recall and feel that honda should expand the recall to include all the vehicles they have listed in the recall notice. it's obvious more vehicles are effected than they thought. if they list a range of vin numbers than they should check all on the list, not just pick and choose which ones they think might have the problem. | |||
| 12/16/2009 | 83000 | 1 | |
| Front left wheel bearing and left rear wheel bearing need to be replaced after 80,000 miles on these 2007 honda civics. *tr | |||
| 07/01/2009 | 35000 | 1 | |
| Both of my rear wheel bearings failed on my 2007 honda civic. *tr | |||
| 10/07/2009 | 28000 | 1 | |
| I have a 2007 honda civic lx. today i took it to meinike to get my oil change and tires rotated. there was no tread left on the inner tires. i've rotated my tires every 6k miles and now i'm at 28k miles. the mechanic said i don't even know how you made it here. he didn't want to put them back on because their worn to the core. there is also no tread left. i didn't even know, but when i did a google search i found there was a recall on it. honda said they wouldn't pay to have the tires fixed from their defect. *tr | |||
| 07/01/2008 | 30000 | 1 | |
| Honda civi 2007 lx coupe; noise coming from wheels/tires. took to dealer they said tires. went to tire dealer,they said not tires but rims. noise gets really bad around 70. this has been ongoing for a few months. getting expensive, frustrated. *tr | |||
| 05/22/2008 | 27974 | 1 | |
| Small vibration heard in the rear of the car. took car in for routine maintenance, told them of sound coming from the rear of car. they informed us that there was a service bulletin on the car, advising them to replace the upper control arms and tires. parts were on back order. reported on 5/22, today is 6/9, part still not replaced. honda refusing to replace tires, even though defective part caused rear tire to ware unevenly and rapidly. fear this is a safety issue and am concerned about driving on the highway. *tr | |||
| 10/05/2007 | 2644 | 3 | 08/16/2007 |
| 2007 honda civic lx sedan has exhibited chassis vibration and wheel noise at highway speeds. passenger side rear tire is cupping. three visits to two honda dealership service facilities has not corrected this chronic problem. *jb | |||
| 07/22/2007 | 7000 | 1 | 02/01/2007 |
| Tl*the contact owns a 2007 honda civic. while approaching an exit ramp at 60 mph, the contact discovered that the ramp was full and tried to maneuver the vehicle to remain on the highway. he slammed on the brakes, but the vehicle did not decelerate or stop. he lost control of the vehicle and struck the guard rail. the contact sustained minor injuries. a police report was filed. the vehicle sustained major damages. honda was not notified because the cause of the failure was unknown. he received a recall letter (q56) regarding the wheels on october 1, 2007. the current and failure mileages were 7,000. | |||
| WHEELS - RIM | |||
| 10/31/2007 | 2500 | 2 | |
| Had a flat tire two times when our car touched the curb. the car was traveling below 10 mph when the tire touched the curb. both the times the edge of alloy wheels of my honda civic cut through the tire exactly at the point of the pressure. this happened twice. we also have a honda accord and this happened a few times but never had a flat tire. the wheels are stock wheels and edges of the wheels are not curved out as most of the vehicles have them. since the edges are not curved out the weight of the car along with the uncurved edges causes the tire to be cut. *tr | |||