Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||||
| SB-12-002 | 01/12/2012 | 10043248 | Honda: on some model vehicles, there is an alternator/starter tester (ast) module capable of testing alternators, installed on gr8 diagnostic battery station. *pe | 03/06/2012 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| SB-10-083 | 07/12/2011 | 10040484 | Honda: there are new battery software and hardware updates. *rm | 08/31/2011 | |
| SB-10-061 | 04/24/2012 | SB-10-061 | 10040487 | Honda: hybrid vehicle battery exchange information. *rm updated 5/2/12 *js | 08/31/2011 |
| SB-10-061 | 03/25/2011 | 10040487 | Honda: hybrid vehicle battery exchange information. *rm | 08/31/2011 | |
| SB-10-083 | 07/12/2011 | 10040484 | Ready | 08/31/2011 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| SB-10-083 | 07/12/2011 | 10040484 | Ready | 08/31/2011 | |
| SB-10-083 | 07/12/2011 | 10040484 | Honda: there are new battery software and hardware updates. *rm | 08/31/2011 | |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| SB-12-002 | 01/12/2012 | 10043248 | Honda: on some model vehicles, there is an alternator/starter tester (ast) module capable of testing alternators, installed on gr8 diagnostic battery station. *pe | 03/06/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/28/2011 | 62000 | ||
| The front of hood and fender area . paint is chipping away. it is called crow's feet. lines and chips along with cracks are very visible to the naked eye. honda has a tsb about it, since a lot of people have the same issue but they only claim to take responsebility of the vehicle that have protection plan. when i bought the vehicle they never offered me, nor speak of protection plan. so what can i do? | |||
| 07/06/2012 | 78655 | 1 | |
| My wife was headed home from work (approximately 5 pm) when she had to stop in traffic on a fairly steep hill, with an outside temperature at, or near, 100 degrees. when she attempted to resume forward she pressed the gas on her 2008 honda civic hybrid and the car started to roll backwards into another car. the transmission was in drive, she switched to the lowest range, still the car would not move forward. as a result, she had to wave cars behind her around while all she could do was hold the brakes until she could manage to roll backwards down this hill to safety. she then changed routes that had substantially more congestion, but smaller hills. hills are a way of life in the atlanta metro area, so are high temperatures in july. she has mentioned that this vehicle has terrible acceleration on some lesser hills in hot weather over the past 2 years, but never experienced anything as dangerous as this incident.this malady has been reported a minimum of 2-3 times to the honda dealership she purchased it from, heritage honda, rome, ga. i wouldn't allow her to use it until honda sorted out the malfunction. well, i spent the day there, they did computer analysis, technician interfaced with honda tech line, even sent a snapshot of the vehicle's computer data when it actually recreated the same condition for the mechanic on a steep hill. none-the-less, i left there hopeful that honda would resolve our dilemma. after a day and a half of waiting for some feedback, i was finally informed the car was operating properly. apparently, the hybrid batteries reached a high temperature, which for safety reasons disabled the circuitry that assists the car via the hybrid electric motor which in turn leaves the car completely dependent on the undersized gasoline engine. in this case, not near enough power to move her car. honda says it's ok to drive! we need help, please help us! *tr | |||
| 07/06/2012 | 78655 | ||
| My wife was headed home from work (approximately 5 pm) when she had to stop in traffic on a fairly steep hill, with an outside temperature at, or near, 100 degrees. when she attempted to resume forward she pressed the gas on her 2008 honda civic hybrid and the car started to roll backwards into another car. the transmission was in drive, she switched to the lowest range, still the car would not move forward. as a result, she had to wave cars behind her around while all she could do was hold the brakes until she could manage to roll backwards down this hill to safety. she then changed routes that had substantially more congestion, but smaller hills. hills are a way of life in the atlanta metro area, so are high temperatures in july. she has mentioned that this vehicle has terrible acceleration on some lesser hills in hot weather over the past 2 years, but never experienced anything as dangerous as this incident.this malady has been reported a minimum of 2-3 times to the honda dealership she purchased it from, heritage honda, rome, ga. i wouldn't allow her to use it until honda sorted out the malfunction. well, i spent the day there, they did computer analysis, technician interfaced with honda tech line, even sent a snapshot of the vehicle's computer data when it actually recreated the same condition for the mechanic on a steep hill. none-the-less, i left there hopeful that honda would resolve our dilemma. after a day and a half of waiting for some feedback, i was finally informed the car was operating properly. apparently, the hybrid batteries reached a high temperature, which for safety reasons disabled the circuitry that assists the car via the hybrid electric motor which in turn leaves the car completely dependent on the undersized gasoline engine. in this case, not near enough power to move her car. honda says it's ok to drive! we need help, please help us! | |||
| 10/23/2010 | 13000 | ||
| 2008 honda civic repeatedly has failed to stop (3 separate incidents, 3 different drivers). honda refuses to replace vehicle. | |||
| 11/22/2009 | 35052 | 1 | |
| I had an incident with my 2008 honda civic. i was pulling into the church parking lot and turned to park in the grass next to another vehicle when i lost the steering and then suddenly the car jumped forward out of control and crashed into a tree about 10 ft in front of me. i thought the gas pedal had stuck but the adjustor was not able to confirm that this was the case. i never put my foot on the gas pedal-i was braking and going less than 10 mi/hr at the time. i have been unable to find out what caused the car to leap forward and accelerate. i have had no other incidents with this vehicle. i have put around 35,000 miles on the car mostly highway driving. *tr | |||
| 07/22/2009 | 9000 | 1 | |
| Odometer - just had 10,000 mile service done 2 weeks ago, but had less than 9,000 miles. i take public transportation to work so my yearly mileage is low. while driving my care to the bus stop this morning, i noticed that my odometer reads over 14,400 miles - -that means i have driven over 5,500 miles in two weeks - -almost as much as i have driven for an entire year. the odometer has obviously jumped 5,000+ miles. i am convinced this is not a dealer service scam because the oil change reminder sticker they placed in the upper left corner of my windshield shows my next service in november 09 with an anticipated 13,000 mile usage. this issue is huge for me because i lease this car, and now this could dramatically impact the wear and tear issue along with my mileage allowance. the dealer wants me to bring in the car which i will do as soon as possible. i did ask the service rep to make note of my name and complaint so that when i come in they cannot claim i added that much mileage. *tr | |||
| 02/27/2009 | 16230 | 1 | |
| On very cold mornings, when i try to start my car it does not start. i will have to turn the switch a few times before it will start. there is no clicking sound or any sound as to indicate the engine is trying to start. after a few times of turning the switch the car starts. this has happen approx. 4 times over the past 4 months. *tr | |||
| 12/10/2008 | 4867 | 1 | |
| I own a 2008 honda civic, six months. i have been having problem with the ignition system. in the morning, when i try to start, no connection or sometimes, just a little crank. i have to try a few times to get it to work. i took to honda of conyers in georgia. they have it there overnight and they cant find anything. it first started in december 2008. *tr | |||
| ELECTRICAL SYSTEM - BATTERY - PROPULSION SYSTEM | |||
| 08/09/2010 | 2 | ||
| 2008 honda civic hybrid. consumer writes in regards to poor performance of the hybrid battery *tgw the consumer stated since the software battery upgrade was performed by the dealer on august 9, 2010 the vehicle has been unresponsive, especially when the a/c was running. on hot days, the hybrid battery level fell to one bar, at that time there was no engine assist from the hybrid system, and virtually no power. | |||
| 06/01/2011 | 2 | ||
| 2008 honda civic hybrid. consumer states dying ima battery issues *tgw the consumer stated the dealer performed an update to the battery, but it only worked for a few days and then the same loss of charge would happen again; especially in hot weather. the vehicle would lose the ima charge when going up a hill and when make a left turn. | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 11/01/2010 | 2 | 04/01/2008 | |
| 2008 honda civic. consumer states problem with the engine and brakes *tgw the consumer stated the air conditioner was not working properly for 20 -30 minutes at a time while driving. the ac knob was turned on, but the blower was not working. when the consumer returned to the dealer, she was informed dye had been placed in the ac system and to return in 3 weeks to see if there were any leaks. the consumer returned 3 weeks later and no leaks were found. the dealer advised the consumer that nothing could be done unless ac/heater blower was not working at the time. in december 2009, while it was raining, the windshield became fogged, because the blower was not working. the consumer was able to get to the dealer in time for them to witness, that the ac/ heater blower was not working, but as the technician went to drive the vehicle into the service bay, it began working again. on one occasion when the consumer arrived at the dealer, the blower was not working, but when the door was closed, it began working again. the consumer believed there is a wiring problem. the consumer also stated the engine would surge when the brake was applied. *jb | |||