Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
12/16/201276000
 Tl - the contact owns a 2009 honda civic. the contact stated that while driving approximately 50 mph, the vehicle was crashed against a concrete divider. the contact stated that although the air bags deployed, they did not inflate. the vehicle was towed to an independent mechanic. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 76,000. kmj
12/16/201250
 Tl - the contact owns 2009 honda civic. the contact stated while driving approximately 50 mph the vehicle was crashed against a concrete divider. the contact stated the air bags deployed and did not inflate. the vehicle was towed to an independent mechanic. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage and current mileage was 76,000. dr
03/13/201248800
 Tl-the contact owned a 2009 honda civic. the contact stated that the air bags did not deploy during a crash. the vehicle was impacted from the rear and was pushed forward into another vehicle. the vehicle was deemed destroyed from the crash. the contact and passenger suffered neck injuries. the failure and current mileages were 48,800. sm.
03/13/2012
 Tl- the contact owns a 2009 honda civic. the contact stated the driver side and passenger side air bags did not deploy in an accident. the contact stated the vehicle was hit from the rear and pushed forward into the vehicle in front. the vehicle was deemed destroyed from the accident. the contact and passenger suffered neck injuries. the failure mileage and current mileages were 48,800.rl
03/08/201269000
 Tl-the contact owns a 2009 honda civic. the contact stated that while driving at 5 mph, the air bags deployed without being involved in a crash and without warning. the vehicle was then taken to an authorized dealer, where they were unable to diagnose a failure. the vehicle was not repaired. the failure mileage was 69,000 and the current mileage was 69,700. sm.
03/08/201269000
 Tl- the contact owns a 2009 honda civic . the contact stated that while driving at 5mph , without a collision or any warnings the vehicles airbags deployed. the vehicle was then taken to an authorized dealer where they diagnosed it . the dealer could not find the failure that caused the airbags to deploy. the vehicle was not repaired. the failure mileage was 69,000 and the current mileage was 69,700.cv
12/07/2011
 I was currently in an accident. i was driving my 2009 honda civic 2 door coupe. the accident accrued due to wet road conditions, which caused me to lose control and 360 on a highway and slam into an inbankment and roll over 4 times. as i was injured thank god it was not life theartening, as it could of been. i was surprised after the accident that none of my air bags deployed. i do understand that there are sensors on the cars but every angle of the the car had some type of impact, so, why only two air bags deployed on the passenger side front and back window when there was no one in the passenger seat. i was the only one in the car and of course i was the driver in the driver seat. my concern that someone in the future will not be as lucky as me and get seriously hurt due to a defect with the air bags and sensors. it makes me think about honda and there cars and i could never get back in a honda again cause next time i may not be so lucky. i am concerned for honda drivers and wanted to make a complaint about the air bags that i believe to have a defect that needs to be corrected for the safety and well being of others out there on the road. i purchased a honda civic because it is know to be the the safest car out there with its safety features, but after the accident i questioned that fact. so, i hope honda will consider taking a look at this and correct the issue for the well being of other honda drivers.
07/04/201116000
 Tl* the contact owns a 2009 honda civic. the contact stated that the vehicle was occupied but idle when another vehicle crashed into the front passenger side. the side air bags did not deploy. the driver and passenger were severely injured and were transported to the hospital. the police were called and a report was filed. the vehicle was towed to an auto repair shop for repairs. the insurance company was contacted. the manufacturer was not notified. the vin was unavailable. the failure mileage was 16,000.
07/04/201116000
 Tl- the contact owns a 2009 honda civic. the contact stated that the vehicle was occupied but idle when another vehicle crashed into the front passenger side. the side air bags did not deploy. the driver and passenger were severely injured and were transported to the hospital. the police were called and a report was filed. the vehicle was towed to an auto repair shop for repairs. the insurance company was contacted. the manufacturer was not notified. the vin was unavailable. the failure mileage was 16,000. kmj
07/04/201116000
 Tl-the contact owns a 2009 honda civic. the contact stated his vehicle was parked and another vehicle crashed into the front passenger side and the side air bags did not deploy. the driver and the passenger was injured badly and was taken to the hospital. the police was called and a report was available if needed. the vehicle was towed to an auto repair shop for repairs. the insurance company was contacted. the manufacturer was not notified. the vin was unavailable. the failure mileage was 16,000. mw
07/05/201124000
 Tl-the contact owns a 2009 honda civic ex. while the contact was driving approximately 40 mph into an intersection, an opposing vehicle crashed head on unexpectedly. the contact sustained severe torso injury and fractured three ribs. also, there was injury to both knees and laceration to the liver. the contact stated the force of the driver side air bag deployment resulted to extensive injuries to the body. the vehicle was declared destroyed and towed to a savage facility. the contact planned to notify the manufacturer. the approximate failure mileage was 24,000. js
07/05/201124000
 Tl-the contact owns a 2009 honda civic ex. while the contact was driving approximately 40 mph into an intersection, an opposing vehicle crashed head on unexpectedly. the contact sustained severe torso injury and fractured three ribs. also, suffered knee injury and laceration to the liver. the contact stated the force of air bags deployment resulted to the extensive injuries. the vehicle was declared completely destroyed and towed to a savage facility. the contact planned to notify the manufacturer. the approximate failure mileage was 24,000. js
03/26/2009174001
 I was the driver of a 2009 honda civic ex coupe. i was at a red light and i had came to a complete stop and i got rear ended and pushed into the vehicle in front of me very hard to the point where my insurance company even declared my vehicle a total loss. i have neck injuries and possibly soft tissue injuries from the impact of how i was hit (whiplash). i am going to therapy (chiropractor and physical therapy because i am in alot of pain every day. the air bags did not deploy/ and my husband who was the passenger got hurt too. *tr
12/04/20081
 Air bag light came on less than two weeks from purchase date...... could cause safety issues in case of an accident. *tr
AIR BAGS - FRONTAL
04/26/201024000
 Tl* the contact owns a 2009 honda civic. the contact stated while braking to approach a traffic stop, the air bag warning light illuminated and the seat belt abnormally tightened, forcing her into the seat. the contact was unable to loosen the seat belt and removed it from around her. the dealer advised that the vehicle was involved in a crash yet the contact stated she is the original owner and had not experienced a crash in the vehicle. the vehicle was not repaired and the seat belt was still tightened to the seat. the failure mileage was 24,000 and the current mileage was 24,400.
03/26/2009174001
 I was the driver of a 2009 honda civic ex coupe. i was at a red light and i had came to a complete stop and i got rear ended and pushed into the vehicle in front of me very hard to the point where my insurance company even declared my vehicle a total loss. i have neck injuries and possibly soft tissue injuries from the impact of how i was hit (whiplash). i am going to therapy (chiropractor and physical therapy because i am in alot of pain every day. the air bags did not deploy/ and my husband who was the passenger got hurt too. *tr
AIR BAGS - SIDE/WINDOW
03/14/20106000
 The driver's side airbag deployed while driving about five miles per hour in downtown philadelphia. no impact happened, no pothole was hit. the honda place where i lease the car is blaming it on a 4 inch square piece of asphalt stuck somewhere under the car. that did not happen when the airbag depolyed. my insurance company has filed a claim and will examine the car.
03/26/2009174001
 I was the driver of a 2009 honda civic ex coupe. i was at a red light and i had came to a complete stop and i got rear ended and pushed into the vehicle in front of me very hard to the point where my insurance company even declared my vehicle a total loss. i have neck injuries and possibly soft tissue injuries from the impact of how i was hit (whiplash). i am going to therapy (chiropractor and physical therapy because i am in alot of pain every day. the air bags did not deploy/ and my husband who was the passenger got hurt too. *tr