Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||||
| SB-12-002 | 01/12/2012 | 10043248 | Honda: on some model vehicles, there is an alternator/starter tester (ast) module capable of testing alternators, installed on gr8 diagnostic battery station. *pe | 03/06/2012 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| SB-10-061 | 04/24/2012 | SB-10-061 | 10040487 | Honda: hybrid vehicle battery exchange information. *rm updated 5/2/12 *js | 08/31/2011 |
| SB-10-061 | 03/25/2011 | 10040487 | Honda: hybrid vehicle battery exchange information. *rm | 08/31/2011 | |
| SB-09-025 | 03/16/2011 | 10038364 | Ready | 06/15/2011 | |
| SB-09-025 | 03/16/2011 | 10038364 | Honda: the vehicle may have low power when accelerating from a stop and the batter light is on. 2009 civic hybrid. *rm | 06/15/2011 | |
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||||
| SB-09-025 | 03/16/2011 | 10038364 | Honda: the vehicle may have low power when accelerating from a stop and the batter light is on. 2009 civic hybrid. *rm | 06/15/2011 | |
| SB-09-025 | 03/16/2011 | 10038364 | Ready | 06/15/2011 | |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| SB-12-002 | 01/12/2012 | 10043248 | Honda: on some model vehicles, there is an alternator/starter tester (ast) module capable of testing alternators, installed on gr8 diagnostic battery station. *pe | 03/06/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/03/2012 | 63300 | ||
| 1.)taken care car well since purchasing new 2.)honda not start in morning 1a.) no response from car when turn key 3.)aaa personnel arrived to | |||
| 12/14/2009 | 8000 | ||
| The integrated motor assist (ima) system in my 2009 honda civic hybrid erratically charges and discharges hybrid battery pack, causing serious drivability issues. the problem first developed at about 8000 miles when the original hybrid battery pack failed. replacement of the hybrid battery pack and numerous attempts to re-program the ima control software have not corrected the problem. it has continued and worsened through the present mileage of about18000. acceleration continues to be hesitant, jerky, and extremely weak without the hybrid system operating correctly. the car is dangerous to drive on the interstate because the ima system may be charging a low hybrid battery even when acceleration is needed. in those circumstances there is no power available to accelerate the car. this is opposite of the way the ima should work. in addition, gas mileage has dropped from an average of 43 mpg when the car was new to an average of 34 mpg. the vehicle has been into a honda dealership 7 times over 20 months for work on this problem. the honda service technicians have described the car as | |||
| 04/30/2011 | 33300 | ||
| My 2009 honda civic lx is having a hard time starting | |||
| 06/22/2010 | 12900 | ||
| 1. the car would not turn over when you turn the key after the car had been driving for a while. 2. came out one morning and car would not turn over called aaa and dealer, checked the battery green light was bright got car to start and went to dealer, 3. they said starter was bad and replaced with a new one under warranty. about 3 to 4 weeks later problem came back and was able to start car and took to dealer again and this time they could not find any problem they just noted it and awaiting for the issue to happen again | |||
| 12/01/2009 | 1 | ||
| Hello, i have a 2009 honda civic. evry time i drive it for more then an hour or so, the gear shift base where the n,rf etc is written, gets hot. also, the instrument panel where the cd player is gets really hot. the dealer tells me it is ok, there is no problem. i find it hard to believe as i don't want to be on the hwy with my family and the car catches on fir or something. how could this be normal. please help. *tr | |||
| 12/27/2009 | 14077 | 1 | |
| Daughter was driving to work on 27 dec 09. on her way she began to smell smoke in vehicle, but attributed it to the outside air. upon arriving at work, she went into the building put her personnel items away and went outside. a few of her co-workers told her that her car alarm was going off. she went back into the building to retrieve her keys, went to her car and found out that the alarm had stopped, but there was smoke in the car. at that time she open her trunk and found an open flame fire in the vicinity of the passenger side rear speaker. at which time she called geico (employer) security, called 911 and security put out the flame with a hand held fire extinguisher. vehicle was returned to hughes honda, warner robins, ga on 28 dec 09 for disposition. later that day i was informed by the service manager that he could not do anything and i needed to contact american honda. american honda than informed me that this was not their problem and that they were not going to communicate with me and/or do anything about this and that i needed to report the claim to state farm insurance. multiple attempts by myself and state farm led to honda not responding to any request and a decision was made on 21 jan 10 that state farm was going to get the vehicle repaired at central georgia collision, but i was going to have to tell hughes honda to release the car to them. i went by hughes honda at 1115 hours 21 jan 10 to inform them of such and was told by the service manager (by cell phone) that honda had removed my car and was going to take care of the problem. talked to general manager and owner of hughes honda on 29 jan 10 and told them that this was not acceptable in that no one had investigated and informed me of where the fire started, what the ignition source was, how this impacts diminshed value and was the car safe. picked up car on 4 feb 10, with honda informing me that this was all they were willing to do and the only reason the car was repaired by them was to get parts. *tr | |||
| 12/15/2009 | 4032 | 2 | |
| Twice now our 2009 honda civic lx has failed to start when we turn the key. the battery light comes on as if the battery is dead. both times, i tapped the gas and the car started with no problems. also both occurrences happened when our weather was very cold. this is our first winter with this new car and it would be really horrible if this were to be an on-going issue. we have an appointment to take it to the dealership under warranty to check the battery but like the above complaints, i have a feeling they will find nothing wrong. the car runs fine once it finally starts. my husband stated that tapping the gas on a fuel injection car is not good but it seems like this is the only way to start the car. we have had this car maybe 6 months and we don't drive constantly. i drive to work which is about 3 miles away and only part time. *tr | |||
| 07/30/2009 | 121 | 1 | |
| I purchased a new 2009 honda civic lx-s from heritage honda of westminster, md on 7/30/2009 for my 18 year old daughter's birthday. during the test drive the vehicle operated fine with no apparent issues. upon leaving the dealership (with my 3 children and wife as occupants) and as my daughter pulled on to maryland route 140 from the dealership lot, the engine stopped. she tried to restart the engine, however there was no response. you could hear the starter solenoid chattering like it would if the battery was near dead. this left the car stalled with 3/4 of the vehicle sitting in the right lane of a heavily traveled, 4 lane divided highway with other vehicles traveling 45 + mph approaching, leaving the (now terrified) occupants lives in danger. several attempts were made to restart the car without success. the car had to be pushed to safety by myself (i was following in another car) and another dealership customer. it is truly amazing given the volume of traffic which travels this divided highway that my family walked away from this incident with only emotional trauma. i then took the car to the vehicle service department where they diagnosed the battery as defective (internally shorted). the battery was replaced by the dealer and as of this time the car is functioning normally. i know that having this happen with a new battery is very rare. there is however the risk that honda has many more vehicles out there on the road or on dealer lots yet to be sold, which have batteries with similar defects. *tr | |||
| 11/27/2008 | 10 | 1 | |
| This concerns a 2009 honda civic si coupe with a manual transmission. car was purchased new. when you take your foot off the throttle, the engine rpms do not instantly drop nor does the car slow down due to the drive by wire throttle programming preventing the throttle from closing for a few seconds. the dealer acknowledged that this indeed was happening and could due nothing about it. *tr | |||
| 03/09/2009 | 2200 | 1 | |
| I purchased my brand new 2009 honda civic ex less than 4 months ago. for the first 2 months the car seemed to be running fine then unexpectedly the battery started to randomly die. this happened 4 times in 2 days which prompted me to bring the car back to the honda dealership for a service check up. they ran a diagnosis on the battery and on the charging system. everything seemed to check out ok so for a temporary fix they gave me a new battery. less than a month later the problem happened again, the battery randomly died. i took the car back to the dealership and explained to them that i didn't think it was an issue with the battery since this had already happened once. once again they ran a battery and charging test, which tested out fine. the mechanic told me that he thought it was happening because i do not drive my car enough. this should not be the case since this is a brand new car. *tr | |||
| 01/01/2009 | 1 | ||
| My 2009 honda civic will often not start on days where the vehicle has been sitting for several hours in temperatures below 55 degrees fahrenheit. even when the vehicle does start, it struggles to fire up, and the idle is rough for a few seconds. the honda dealership tested the battery and stated that it was good; the indicator light on the battery itself also revealed that the battery is fine. i believe honda supplied batteries with insufficient cold cranking amps. this problem only manifests itself in cold temperatures. this is not an isolated issue, i have spoken with multiple individuals with late model honda civics with the same problem. *tr | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 06/25/2011 | 1 | ||
| 2009 honda civic hybrid. consumer states air condition failure and problem with indicator lights *tgw the dealer informed the consumer that rodents eating acorns had dropped the shells into the air conditioner intake. the consumer also stated the park and drive light illuminated. the park light was steady, while the drive light blinked on and off. the consumer shut the vehicle off. the consumer took the vehicle to the dealer, where they determined a rodent had damaged a cable. also, the trunk failed to open on command, the consumer believed the problem occurred when the vehicle was detailed which caused the protective gasket to lose its protective lubricant. the gasket was lubricated and the trunk lid now opens on command. *jb | |||