Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - AUXILLARY TANK | |||||
| SB-01-005 | 08/10/2011 | 10040494 | Ready | 08/31/2011 | |
| SB-01-005 | 08/10/2011 | 10040494 | Honda: fuel tank assembly warranty information. *rm | 08/31/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 09/08/2010 | 5000 | ||
| Bought 2009 honda civic with 5 miles on it. have had intermittent starting problems where the car will not crank over or catch. brought it to dealers attention and they had the car in for 2 days trying to figure out the problem. they went through the car and replaced something but i was not told what it was nor was i given paper work. car seemed to be fine for the summer. now that weather is cooling off, car is experiencing same intermittent starting problems. call dealer to report it again and was asked if the car had gas in it.....seriously? i responded yes and that it was the 2 nd time in 4 days that it would not start, seems to be an issue when the car sits for more than 3 hours. car will not crank over after several attempts. last incident lasted more than 2 minutes of trying to start engine. no warning lights come on the dashboard and it is not a battery issue. i have yet to have the dealer correct this issue. i have been told that my key chain was too heavy, that i should only crank it for max 15 seconds and then wait and try again, turn key to accessory and wait a few seconds. i have taken off all heavy items off my key chain, changed to the spare key and yet nothing seems to resolve. have also been told i have bad gas in vehicle. | |||
| FUEL SYSTEM, OTHER | |||
| 03/19/2009 | 3000 | 1 | |
| I bought a brand new 2009 honda civic lx in december of 2008. in march 2009, only 3 months after owning the vehicle and only 3,000km total on the vehicle, i've been experiencing an inconsistent and disconcerting problem after driving this car off the lot. the vehicle seems to have an intermittent starting issue where on random occasions the vehicle will not start. once trying to start it, it cranks, like it is trying to turn over to start for a range of 5-15 seconds. it eventually starts on the 2nd or 3rd attempt. i have consulted in the dealership on numerous occasions. after 2 months of taking the car in, the dealership and honda canada wanted to install a computer recorder on my car to try to get the problem recorded, since they were not able to reproduce the noise. after have the recorder installed for just over a month, the problem finally reproduced. i called the dealership in which they took out the monitor to have it send for an analysis. i had mentioned that this was the worst one, because not only did it crank for about 8 seconds, it just died - did not catch or keep cranking. i called 2 weeks after to get an update in which i did not get a response after leaving a message for george (head of service). i called again 2 weeks later in which george stated he had heard back a few days prior but was too busy to call me. he stated that the recorder said it was 8 seconds and started, and 2 times where is was 5 seconds and started. he then told me if i was not happy to deal with head office and we would contact tech support. i still have not heard back from george, 2 business days later, after trying to contact him. i spoke with head office who told me the dealer said it was normal for my car not to start. i am still in the dark as to what the issue could be, and i'm tired of speculating. for all i know it could be the oem battery with the insufficient cold-cranking amp ratings, the main fuel relay or a faulty cam/crank sensor. *tr | |||
| 05/23/2009 | 8003 | 1 | |
| Sudden acceleration surge, to the point of having to completely hold the brake with both feet. at one point, after putting car into neutral, the engine revved to 7000 rpm before owner could turn car off. the initial surging resulted in the owner's wife hitting her passenger mirror against another vehicle when the engine surged while in reverse. there was no category for the vehicle ecu, which is quite suspect at this point. *tr | |||