Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
SB-09-04307/12/201110039384Honda: the steering feels heavy and there is a stored trouble code. there is a malfunction of the power steering. *rm07/29/2011
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
SB-09-02807/16/200910030874Honda: clunking, popping, or clicking noise from the front while turning either left or right at slow speeds. the steering gearbox mounting bolts are not torqued correctly. *pe12/16/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
05/16/201229000
 My wife was driving a 2009 honda civic (purchased new all repairs/servicing since purchase made by the dealer at reading piazza honda) with my 13 year old daughter on a 2 lane highway at approximately 8:45 pm may-16-2012, no other vehicles were on the road at the time in her front or rear view when suddenly she reported that the engine unexpectedly revved up to high rpm's, where she states that she lost the ability to steer the 2009 honda civic, she tried to apply the brakes as soon as she realized the steering control was not working,however; the brakes did not work either. her vehicle careened to the left side of the road hitting the median divider then the car careened to the right hitting the guard rail at which point the side airbag deployed and the motor shut off. thankfully they are both alive. my daughter stated that she felt someone was pushing the vehicle from behind suddenly. i am still looking for answers to this unexplained scenario my wife and daughter reported to me, the 2 lane road was devoid of any vehicles at that time and as she stated this to me, the engine revved high, she had no ability to steer and the brakes did not work when she applied them. i contacted american honda and have asked them to help investigated what may have happened and am waiting to hear from them on what may have caused this in a 2009 honda civic.
09/01/2009
 There are 2 complaints on here already about creaking steering wheel.. my problems are almost exactley as they have descriped. word for word
09/08/201021605
 My 2009 (automatic) honda civic ex slipped into neutral four during the night. for the first three times, the driver would allow the rpm's to drop causing us to sit in traffic for an undefined period of time before returning the car to the drive position. on the fourth time this happened, driver and i were in a large parking lot making a right turn with a building about a football field away. about halfway through the turn, the car was placed back into drive from neutral and it began to drive itself. as the car accellerated faster and faster the driver tried to slam on the brakes many times without the pedal even budging or the car slowing down in the slightest way. when we tried to turn the steering wheel it locked up in a straight away position, causing the car to hit at least two large curbed medians and go airborne each time. driver and i braced ourselves as the building came closer. we then hit the third and final curb, the car went airborne again slamming into the building at about six feet high on the wall. all airbags deployed, the passenger window shattered and windshield cracked. immediately after the crash i proceeded to place the car into park when the shifter itself came out. the car was still trying to drive itself through the building when we crashed. the civic was considered totaled and the insurance company is further investigating why this happened.
07/16/201030000
 Clunking noise when turning left or right at any speed. dealer found 2 bolts that hold down steering rack were loose, bolts were torqued down. other members on forums that were visited experienced similiar issues but certain dealers blame aftermarket parts resulting in the noise. if these bolts were to fall out possible steering loss could result.
06/07/2010
 New vehicle still under warrenty. 6-7-10 took into service re intermittent creaking when turning stearing wheel, especially when backing up. problem not identified. 6-23-10 problem continues, now constant when going forward and backing up when turning wheel. lubricant applied to stearing colum. 7-2-10 problem continues, service department had a conference with experienced repair employees. problem identified, parts ordered. 7-26-10 2 day repair, steering bolts not torqued correctly, retorqued 8-4-10 problem continues, creaking now louder. left car with them for 3 weeks while on vacation. both front drivesshafts binding, both replaced. 8-24-10 returned from vacation, problem continues. they want me to take care in again for sixth attempt to fix. major concern: does this noise indicate a safety concern? they reassure me that it isn't but also state that this same problem has occured in 5 other cars, same year, same model, some we couldn't fix decision time: return the car for another attempt or file through lemon law.