Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
11/29/201126526
 The vehicle purchased new from a honda dealership in waukesha wis. on 11-28-2008. one yr. after purchase we noticed the engine would suddenly accelerate, when backing up, braking. the engine would suddenly accelerated for no apparent reason. the driver would need to depress the brake pedal with greater force, and then shift auto. trans into neutral. we took it back to the dealer 3 separate times, and they indicated they were unable to find the problem. on one occasion per their suggestion we purchased the rubber all weather honda floor mats at a cost of $110.00. i doubted this would fix the problem. in november 2011 the same problem was experienced a fourth time in a parking lot. while waiting in a parking lot the engine accelerated suddenly, and more pressure was applied to the brake pedal and shift into neutral. i notified the dealership of the continuing problem. on 11-29-2011 we left the civic at the dealer, and wayne nicklas the (ahm) would also examine the car with a mechanic. the mileage was 26,526. mr. nicklas met with us. he explained how they checked the tire depth, pressure, and the overall condition of the car. i then asked for specifics about the sudden acceleration, and he indicated they were unable to find the problem. according to mr. nicklas, there was no abnormal engine code, and it was possible that the problem did not occur long enough for the computer to record it. he denied other similar problems reported with civics. we found similar consumer complaints filed on web sites with civics involved in accidents. it was suggested we trade in the vehicle. we felt unsafe in continuing to operate the vehicle. the honda dealer left us hanging, and offered us no further help with trading in the vehicle. we incurred a substantial loss when we traded in the civic at another dealership. research found this is not an isolated issue by any means,
05/05/20114800
 Tl* the contact owns a 2009 honda civic. while driving approximately 5 mph, the vehicle abnormally accelerated. the contact applied both the foot and emergency brakes, and removed the key from the ignition but the vehicle would not stop accelerating. the contact crashed into a preceding vehicle and substantial damage was done to the front end. the contact sustained bruises to the chest and knees. a police report was filed. the failure recurred five times intermittently. the manufacturer was made aware of the failure and a technician inspected the vehicle but was unable to diagnose the failure. the technician advised the contact to place the vehicle in neutral should the failure recur. the vehicle was not repaired. the approximate failure mileage was 4,800.
05/05/20114800
 Tl- the contact owns a 2009 honda civic. while driving approximately 5 mph the vehicle suddenly accelerated. the contact depressed the brake pedal, pulled the emergency brake and removed the key from the ignition but the vehicle would not stop. the contact crashed into the vehicle who was stopped directly in front of the contacts vehicle. the contacts stated the vehicle sustained damage to the front end. the contact sustained bruises to her chest and knees. the failure occurred five different times intermittently. the manufacturer was made aware of the failure and a technicians came out to inspect the vehicle. the technicians were unable to diagnose the failure. the technicians advised the contact to place the vehicle in neutral if the failure recurred.the vehicle was not repaired. the approximate failure mileage was 4,800. ds
09/08/201021605
 My 2009 (automatic) honda civic ex slipped into neutral four during the night. for the first three times, the driver would allow the rpm's to drop causing us to sit in traffic for an undefined period of time before returning the car to the drive position. on the fourth time this happened, driver and i were in a large parking lot making a right turn with a building about a football field away. about halfway through the turn, the car was placed back into drive from neutral and it began to drive itself. as the car accellerated faster and faster the driver tried to slam on the brakes many times without the pedal even budging or the car slowing down in the slightest way. when we tried to turn the steering wheel it locked up in a straight away position, causing the car to hit at least two large curbed medians and go airborne each time. driver and i braced ourselves as the building came closer. we then hit the third and final curb, the car went airborne again slamming into the building at about six feet high on the wall. all airbags deployed, the passenger window shattered and windshield cracked. immediately after the crash i proceeded to place the car into park when the shifter itself came out. the car was still trying to drive itself through the building when we crashed. the civic was considered totaled and the insurance company is further investigating why this happened.
03/15/201010000
 Tl*the contact owns a 2009 honda civic. the contact stated that while driving 1 mph with her foot on the brake pedal, the vehicle suddenly accelerated. the vehicle crashed into the front door of the contacts house. she shifted into reverse but the vehicle continued to accelerate, spun around and crashed into another vehicle. the contact was able to engage the emergency brake and shift into park; the rpms increased excessively; however, a bystander helped her turn the vehicle off. there were no injuries but a police report was filed. the vehicle was towed to an authorized dealer to be repaired. the failure mileage was approximately 10,000.
02/08/2009400
 Tl *the contact owns a 2009 honda civic. the contact was driving out of a parking lot. there was pressure applied to the brake pedal with partial pressure to the accelerator pedal. a sudden and unexpected acceleration occurred. the driver was able to slow down. the identical failures occurred on five separate occasions. the vehicle was taken to an authorized dealer. the technician stated the vehicle was operating properly. the failure mileage was 400. the vin was unavailable.
09/13/20091
 My 2009 honda civic is a dangerous car to drive. i took it to the dealer pointing out the dangerous symptoms described in the next paragraph. a test drive there confirmed the experience. the mechanic subsequently
12/16/200922000
 Tl* the contact owns a 2009 honda civic. while idling at a stop sign the engines rpm's began to rapidly increase, and then the vehicle began to accelerate. consequently he rear-ended another vehicle. the vehicle has not been diagnosed by the dealership. the current and failure mileages were 22000.
10/23/20081
 While driving after the cruise control has been set, it does not stay at the speed you have selected. i was going down a road that wasn't down hill and the car accelerated on it's own. i had set cruise at 55 and before i knew it, it had accelerated to 80 and would not maintain the desired speed. luckily, i was on the road by myself and no one was involved in an accident. the car has been owned about three weeks and has less than 800 miles on it. *tr