Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
SB-12-00201/12/201210043248Honda: on some model vehicles, there is an alternator/starter tester (ast) module capable of testing alternators, installed on gr8 diagnostic battery station. *pe03/06/2012
ELECTRICAL SYSTEM - STARTER ASSEMBLY
SB-12-00201/12/201210043248Honda: on some model vehicles, there is an alternator/starter tester (ast) module capable of testing alternators, installed on gr8 diagnostic battery station. *pe03/06/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
11/08/2011500001
 I drove my car onto a major highway, speed limit 70 mph. entering the highway my car accelerated from 70-79 by itself with my abs kicking in at the same time. not allowing me to brake. nearly causing a pile up, i exited immediately turning into a shopping center to park my car. with two passengers in the car with me, i proceeded into the lot, up a hill when i could feel my car accelerating by itself. with my passengers in disbelief, i lifted my right foot in the air so they could see, my car accelerated from 0-21 mph by itself, up a hill. scared out of my mind, i pulled my car over and parked it. i contacted honda, took my car in for service only to find out that they have never heard of this issue before and that this was their first time looking into such a possibility. a couple days later after they blamed this issue on my third party floor mats and advised me to take them out of my car, i did. i drove without the floor mat for two weeks, to make sure that it was my car acting up and not the mats. sure enough, my car acted up 2 more times in those two weeks. the first time it happened in traffic, in the middle of a bunch of stop lights. i would brake a little too early & attempt to coast in traffic to the car in front of me, i'd take my foot off the brake and the car would fully accelerate all by itself, causing me to slam my brakes. second occurrence, was when i was getting into my car, turned it on, but never put it into gear or even shut my door, the engine started revving with rpms up in the reds. multiple times. after taking my car in a second time, they were once again blaming these problems on my floor mats and that they weren't going to service or take care of anything at all, i am writing this complaint to further enforce that the 2010 honda civic needs to be recalled. the computers are defective and honda is doing absolutely nothing about it. *tr
11/08/201150000
 I drove my car onto a major highway, speed limit 70 mph. entering the highway my car accelerated from 70-79 by itself with my abs kicking in at the same time. not allowing me to brake. nearly causing a pile up, i exited immediately turning into a shopping center to park my car. with two passengers in the car with me, i proceeded into the lot, up a hill when i could feel my car accelerating by itself. with my passengers in disbelief, i lifted my right foot in the air so they could see, my car accelerated from 0-21 mph by itself, up a hill. scared out of my mind, i pulled my car over and parked it. i contacted honda, took my car in for service only to find out that they have never heard of this issue before and that this was their first time looking into such a possibility. a couple days later after they blamed this issue on my third party floor mats and advised me to take them out of my car, i did. i drove without the floor mat for two weeks, to make sure that it was my car acting up and not the mats. sure enough, my car acted up 2 more times in those two weeks. the first time it happened in traffic, in the middle of a bunch of stop lights. i would brake a little too early & attempt to coast in traffic to the car in front of me, i'd take my foot off the brake and the car would fully accelerate all by itself, causing me to slam my brakes. second occurrence, was when i was getting into my car, turned it on, but never put it into gear or even shut my door, the engine started revving with rpms up in the reds. multiple times. after taking my car in a second time, they were once again blaming these problems on my floor mats and that they weren't going to service or take care of anything at all, i am writing this complaint to further enforce that the 2010 honda civic needs to be recalled. the computers are defective and honda is doing absolutely nothing about it.
11/17/20118400
 Tl* the contact owns a 2010 honda civic hybrid. the contact stated that the integrated motor assist (ima) warning light illuminated. the electric motor failed, causing the vehicle to accelerate slowly. the failure was recurring. the vehicle was taken to the dealer and a software update was performed but to no avail.the contact took the vehicle for inspection by the dealer and they informed the contact that the battery was on the verge of failing and that they would not replace the battery until it had completely failed. the manufacturer was notified of the issue and informed the contact that the could not assist with the replacement of the battery until the dealer was able to generate a failure code indicating that the battery needed replacing. the failure mileage was 8,400.
06/01/20101000
 Tl*the contact owns a 2010 honda civic. the contact stated that the driver side head rest did not lock in place. in addition, all doors and trunk locked unexpectedly. the vehicle was taken to the dealer who stated that they could not alter the design and they were unable to duplicate the failure on the doors. the manufacturer was made aware of the failure who referred her back to the dealer. the vehicle was not repaired. the failure mileage was 1,000 and current mileage was 7,000.
01/15/201116000
 Steering wheel visibly vibrates and shakes when driven above 50mph - this is clearly a safety issue loud buzzing when starting car (while turning key in ignition)
06/01/20101000
 Tl*the contact owns a 2010 honda civic. the contact stated that the driver side head rest did not lock in place. in addition, all doors and trunk locked unexpectedly. the vehicle was taken to the dealer who stated that they could not alter the design and they were unable to duplicate the failure on the doors. the manufacturer was made aware of the failure who referred her back to the dealer. the vehicle was not repaired. the failure mileage was 1,000 and current mileage was 7,000.
01/15/201116000
 Steering wheel visibly vibrates and shakes when driven above 50mph - this is clearly a safety issue loud buzzing when starting car (while turning key in ignition)
06/01/20101000
 Tl*the contact owns a 2010 honda civic. the contact stated that the driver side head rest did not lock in place. in addition, all doors and trunk locked unexpectedly. the vehicle was taken to the dealer who stated that they could not alter the design and they were unable to duplicate the failure on the doors. the manufacturer was made aware of the failure who referred her back to the dealer. the vehicle was not repaired. the failure mileage was 1,000 and current mileage was 7,000.
01/15/201116000
 Steering wheel visibly vibrates and shakes when driven above 50mph - this is clearly a safety issue loud buzzing when starting car (while turning key in ignition)