Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/02/2012 | 53300 | ||
| Bought demo 2010 honda civic ex in december 2010, so it was virtually new. problem began occurring around the beginning of september 2012, when the mileage of car was approximately 53,000. upon ignition, the noise coming from the engine was a higher-pitched whir than i was accustomed to. this higher-pitched whir would worsen as i accelerated and as i turned corners. thought i just needed to allow the car to warm up. that solution did not work. took the car into the honda dealership where i bought the car. i was told that there was a leak in the power steering rack, and that this leak was draining into my wheel boots, by which i'm guessing he meant steering rack boots. i do not have good knowledge of cars. was told that somehow the drainage of power steering fluid into my steering boots was creating this high-pitched whir. for the few weeks this noise was occurring before i brought it into the dealership there were no signs of leaks under my car. was told that until the steering boot was completely saturated with power steering fluid that there would not have been any signs of leakage under the car. fortunately the honda care warranty covers this repair. though i don't know if it's the extended warranty that i bought at the time of purchase. car is being repaired as i type this. will post again if i learn of any additions. | |||
| 08/01/2012 | 39000 | ||
| The sun visor has split open and will not stay in place up against the head liner creating a visual obstruction. i have read about a class action suit related to visors that includes the 2009 civic, but not the 2010 model. | |||
| 12/01/2011 | 30000 | ||
| The sun visor on my 2010 civic is broken. the glue holding together the plastic molding and the fabric within the visor has deteriated which makes the visor not able to close properly and continuously fall down. i have found info online that there was a class action lawsuit against honda in 2011 for most civics between 2006-2009 however since mine is a 2010 it does not fall into that category. yet is does seem as though the issue was not fixed properly. i have spoken with the attorney who handled the suit against honda and it was suggested i file a complaint here to get the word out that the issue still exists so hopefully we can expand the class within the lawsuit. | |||
| 05/16/2012 | 41529 | ||
| While my wife was waiting in line at a fast food drive thru lane, steam was noticed coming from under the hood. the vehicle was immediately parked. a quick inspection showed the engine compartment to be extremely clean. a small amount of moisture was noticed on the inside of the hood and next to the ac compressor. the vehicle was towed to the agency and left overnight. when i called the next morning, i was informed that the compressor was failing and that they recommended to have the compressor replaced for $995. after stating that the vehicle was less then two years old and inquiring if there was a recall or other civics with similar problems, i was told that a 2006 model was brought in with a similar problem and that there was no recall. i called some local parts stores and was told that the compressor was not stocked and would have to be special ordered because the model year was still new. the final repair was replacement of the ac compressor and ac relay for a discounted price of $824.60 ouch! | |||
| 05/24/2012 | 21571 | ||
| Driver side sun visor broke simply by pulling it down to shield the sun. both the driver and passenger sun visors had been replaced already, so this is the third time. once it broke, it just hang there. since it does not stay up or down, it partially blocks the view out of the front windshield. it is quite dangerous to drive in this condition. you can not move it to the side either, once it broke open. my biggest concern is honda simply will replace the same poorly-designed sun visor with another one, it is going to break again. the reason why i point this out because this will be my third one!!! | |||
| 01/02/2012 | 35000 | ||
| - preamature brake ware 40 thousand miles on the car and the brakes have to be changed this will be the 3rd time, checked in feb 14, 2012 and deemed fine. - rear wheel wobble - passenger window glass shakes when window down - door unlock makes screeching noise when unlocked - car whines when started | |||
| 01/08/2012 | |||
| The weirdest accident i had january 8th, 2012, around 4:45 pm with my honda civic, i consider it a safety issue that was addressed to honda dealer and american honda. it is when i was turning to the right, out from the parking lot of a mega-store, one of the keys in my key chain accidentally got trapped in a hole at the back of the steering wheel, the whole is not covered. the trapped key caused the steering wheel to be locked in the right turn position, despite my efforts to turn it back to the left. i... was not able to turn the car back, i did not understand for those moments what is going on. that what happened to me, fortunate enough, i hit the brakes and my front bumper got scratched and indented hitting the sidewalk; fortunate enough, no one was on the sidewalk of the street and no car was behind me. fortunate enough, i was not on the high way, driving 65 miles/hour. my losses that need to be fixed and replaced are the civic key and the trapped key (it was my other odyssey key) both are damaged and need replacement, and fixing the front bumper. i wonder, what would be the situation if this happened to me or anyone else on the high way? i think if i was driving on the high way, someone else will be writing the concerns or filing damage report with perfection honda and my life insurance. the honda dealer feels that there is no issue to be addressed, the american honda case analyst dose not have any opinion, and feels sympathy for me!!! what a wrong response, when it comes to a safety issue. | |||
| 11/08/2010 | 15268 | ||
| My vehicle wasn't even a year old and i was told that i need new brakes. the mechanic showed me the brakes and the rotor. i was metal to metal. of course i had no choice but to purchase brakes for my new car. i also mention to the mechanic how my vehicle hesitated on occasion. nothing was ever found with that. | |||
| 06/14/2011 | 10612 | ||
| Driver side and passenger side sun visors are in the down position and have lost their mechanical ability to be placed in its resting position against the headliner. the driver side sun visor in its down position is a safety hazard for the driver because visibility is limited. with limited visibility while driving, this poses a serious danger for the driver while operating the motor vehicle. | |||
| 06/25/2010 | 37215 | ||
| Drivers side sun visor is defective and obstructs view of the road. it will not stay up or fully extended into the window. | |||
| 02/10/2010 | |||
| 2010 honda civic clicks/clicks going over speed bumps, coming to stops, turning in driveways, pulling into parking stall everyday since the third month of owning vehicle. vehicle surges when coming to stops scary at times. vehicle buzzes intermtttently when warming up on cold start. took to dealership shop to ride with shop forman. indicates all normal charateristics of vehicle. | |||
| 04/27/2010 | 600 | ||
| My car failed to stop and bumped to the back of the car that in front of me at slow speed about 3mph. | |||