Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
09/15/20114200
 This 2011 civic ex i own has already gone through 3 drivers side sun visors. the visor splits, and causes a distrction to the driver by flopping down, and potentially causing a distraction to led to an accident. in researching this, honda was sued for 2006 - 2009 models for this very problem - and lost (yet not taking responsibility). i spoke to american honda, they said that they do not know about the 2011 model being a problem. that is not true. i spoke to the dealer, san tan honda. the dealer says it is hot so they split. maybe they should only sell these cars in alaska, and not arizona. there are no grey drivers side sun visors for the 2011 honda civic available in the united states. they are on back order, and they do not know when they are coming in. that should be an indicatior of a quality problem. honda is not taking responsibility, and has not issued any notice and has does not have the parts, nor done the redesign for this defective part. please help to hold honda accountable to stock parts, and extend the warranty of this defective part. they cannot seem to learn the lesson of their lawsuit on previous models. they should be forced to redesign the part, and be fined for failing to address the known situation.
07/26/201239000
 Brakes beginning to squeek again. brakes replaced two times since purchase of car- 2011 new honda civic. this will be the third attempt to correct brakes! dealership was unable to duplicate issue of acceleration while at the dealer so the car was not repaired. automatic door locks were locking on their own, dealer fixed.
06/21/201237700
 My sun visors have split open at the seam and do not stay up. they obstruct my vision, especially driving at night. both driver side and passenger side visors broke within one day of each other at 37700 miles. honda refuses to extend warranty and says that i must have damaged them by not using them correctly! car is only one year old and was purchased brand new.
03/24/201135840
 Transmission failure
08/15/201125000
 Own a 2010 honda civic hybrid. over the last 18 months have gotten 35-42 mpg depending on city or highway. over all have been happy will purchase until the last several weeks. 3 weeks ago had to take care into service (at 25000 miles) was told the problems i was having of inability to retain charge on ima battery was due to a weak battery. it was decided by the service dept to replace battery. battery was replaced and is keeping a somewhat better charge but have noticed a significant decrease in power and the auto stop function only working occasionally, also noticed a decrease of mileage down to 23-25 mpg in city. took the car back to service and after they ran diagnostic test and reviewing with honda tech people was told that performance was how they intended to decrease wear on batteries life. a car with no power to go up small hills and a 25mpg average is not what i spent 27000$ on and that it is certainly not what honda advertized the car to be
05/23/201113000
 My 2011 honda civic lx-s has only 13,000 miles on it and my break pads have already worn down to nothing and had to be replaced yesterday. the repair guy told me there is absolutely no way that at such low miles that this should have happened. there must have been a problem with the original breaks on my car and $378 later, i already had to replace them. if every 10,000 miles they have to get replaced that is just unacceptable.
06/12/20111750
 Purchased a brand new 2011 honda civic 4d lxs model car in march. within a month the car head computer issue that caused all of the electronic display control to break, speedometer, engine temperature, gas indicator, odometer, etc. all went dead. the car was taken in for service, but no root-causes were found for the issue. after the car had the battrey discharged an recharged the issue simply went away. on 6/12/11 the car was involved in an accident where the car accelerated uncontrollably while attempting to park, breaks weren't functional and it jumped a curb a and ran through a fence before finally coming to a stop. the airbag also didn't deploy, we feel it should have due to the nature of the accident. we feel these could be all related a manufacturer defect that's an underlying electronics issue.