Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
07/09/201162888
 Front end collision in clearwater fl in which the seat belt did not restrain the driver and the air bag did not deploy. driver's head hit windshield, he has significant head, neck and back injuries. the vehicle, a 2003 honda civic is a total loss. the car's srs light had come on approx. 1 month before the accident. a honda dealer replaced a part needed for that approx. 2 weeks before the accident.
12/29/201087000
 Tl* the contact owns a 2003 honda civic hybrid. the contact stated that when driving at various speeds, the srs warning light would illuminate on the instrumental panel. the vehicle was inspected by a dealer and they advised him that he would need to replace the driver and passenger seat belts. the vehicle was not repaired and the failure persisted. the vehicle was taken back to the dealer where he was advised that the sensors in the seats would need replacing. the vehicle was not repaired. the failure mileage was approximately 87,000.
12/29/201087000
 Tl-the contact owns a 2003 honda civic hybrid. the contact stated that while driving at various speeds that the srs warning light would illuminate on the instrumental panel. the vehicle was inspected by a dealer and they advised him that he would need to replace the seat belts for the driver and passenger. a few months later the light illuminated again. the vehicle was taken back top the dealer and they advised him that it was a sensor that failed in the seats and needs to be replaced. the vehicle has not been repaired. the failure mileage was approximately 87,000. tb
07/16/2010100000
 Tl- the contact owns a 2003 honda civic hybrid. the contact stated that she was involved in a five car pile up while stopped. the vehicle behind the contacts vehicle was traveling approximately 60mph upon impact. the contacts vehicle was destroyed. the contact and her husband were both injured with bruises, abraisions, and cuts to the head and were transported to the hospital by ambulance. the nevada highway patrol were called and responded and a report is available if needed. the air bags in the vehicle did not deploy. honda has not been contacted. the failure mileage was approximately 100,000. rd
11/15/20081
 The vehicle's srs light started to come on. it would come on and off until it finally stayed on. we took it to the dealer and the dealer said it was the airbag control module. it would cost $700 to repair. based on a different defect, honda has extended the warranty on their srs if the error code comes up as 15-1, 15-2, 15-3 (opds sensor or control unit). this warranty did not cover the defect i have on the airbag. my error code was 7-2, the control module. with the srs light on, the airbag (according to the dealer) is not active. i can not afford to pay $700 to fix this. this is a safety equipment issue resulting from a defect. airbag shouldn't wear out. i did some research on the internet and there are many complaints about this from other owners. at $700, i'm sure there are many drivers driving around without airbags. honda civic hybrid, 2003 45,000 miles. *tr
AIR BAGS - FRONTAL
03/29/200746000106/01/2006
 Tl*the contact owns a 2003 honda civic hybrid. the srs light turned on with an odometer reading of 46,000 miles on march 29 2007. the vehicle was purchased with 41,000 miles as a salvaged vehicle, and repaired for road use in june 2006. the srs remained illuminated. in a minor front end collision the airbags didn't deploy. honda stated that they will not diagnose the failure since it was a salvaged vehicle. this was one of three vehicles that the contact owned with a similar problem. the current mileage was 46100. *ak
10/12/2006351051
 Tl*- the contact called in for his client, states that the client was driving her 2003 honda civic hybrid on 10/12/06. the driver was sitting at a stop sign and a semi truck hit the client's vehicle. the attorney states that the truck hit the client's vehicle at 40-50 mph. the impact cause dthe client to hit another vehicle which caused a 5 vehicle crash. the attorney was concerned that the airbags didn't deploy, and the client sustained facial injuries. the driver did have on the seat belt and it did restrain her. the driver had to be cut out of vehicle by the fire department. the police report and photos of the crash were available. *ak