Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
03/15/2010
 This problem has been happening since the car was brand new, and continues to this day. while slowing down, and if the car goes over a bump or rough patch in the road, the electrical braking by the hybrid system turns off. this causes there to be no braking at all on the car for a brief period of time. the regular braking system will engage but it requires more force and time than normal to slow and stop the car. the stopping distance is definitely increased and could lead to an accident. it occurs often, and can be recreated over the same rough patch in the road. the amount of roughness required to cause this is low and there is no way to predict by looking at the road. it is actually quite shocking how little it takes and how different the braking is after it happens. i complained to the dealer but they said there was nothing they could do, that that is just the way it is.
01/01/200310001
 Braking while on a bumpy road occasionally results in a delay of the braking action. we thought this was part of the abs system, but there was no abs feel in the brake pedal. with the toyota problem description, we now feel it may be a similar problem. only occurs while braking on rough pavement. *tr
08/15/2005510001
 I wish to make notice to nhtsa that the issue in braking for prius vehicles would seem to me to be related, in general, to hybrids, built in japan, and not just toyota. i have an '03 honda civic hybrid, and it has issues. it has been in an accident back in '05 and what was the issue? braking! the car went out of control under heavy braking (though all these vehicles have 4 whl abs) in an animal-avoidance attempt. i ended up careening side-wise sliding until colliding with a utility pole, at the passgr side a pillar. raccoon didn't survive. i had noticed on several occasions that the abs, upon encountering bumps or jolts of any significant degree, will cut-out momentarily, and further, the engine-braking' associated with the hybrid motor-generator also cuts out and does not return (until after the stop has been concluded using only the available braking methods left)(no abs chatter is to be observed in these scenarios). the phenomenon is definitely reproducible; i have often found that such bumps are virtually unavoidable on certain places i commonly drive near my home. it is such an issue that i have learned to try to compensate for that when driving over these bumpy places, but one can't compensate when encountering same in a new, unfamiliar area/situation. please do look into the concept that it could be more of a japanese made abs system-fault , (possibly including engine-regenerative braking system) rather than a toyota-only thing. i would request that my note be acknowledged, myself be contacted so as to provide any further info needed, and my contact info be retained so as to be contacted regarding subsequent resolutions, ie recalls/legal cases/settlements. by the way, i had not collision insurance, thus i paid to repair my hch post that accident. i still drive the car today, though anyone would have called it totalled.tires- were the same set installed as oem, were at least 60% even at 51k, they readily woreout afterwards-post-acc alignmt issues *cn
12/26/20091300001
 Tl*the contact owns a 2003 honda civic hybrid. while driving 75 mph on the interstate when the accelerator pedal extended to the floor without the contact applying pressure to it, then the rpms increased. he then firmly pressed on the brake pedal and the vehicle started to slow down. the contact was able to continue driving. the failure has occurred approximately 7 to 8 times. honda was contacted and stated that they were not going to repair the vehicle since the failure was related to the cruise control. they also advised the contact to have the vehicle diagnosed by the dealer. no repairs were made to the vehicle. the failure mileage was 130,000. the current mileage was 207,496. the consumer also stated the brakes did not work well on a rough road when going down a hill. updated 05/13/10.*jb
02/13/2007110/01/2003
 I've encountered a problem with honda hybrid braking systems on two models (the 2000 insight and the 2003 hch - both manual transmissions). recently, ambivalence cost me dearly. driving on the interstate, a truck cut me off. i hit the brakes but found myself accelerating towards the truck instead of stopping. at the last minute, i swerved to avoid the truck and ended up skidding, rolling, and finally crashing to a stop. on a positive note, i walked away from the accident with some minor scratches and no one else was hurt. my car has sustained serious damage and i am waiting to receive final word on its status from my insurance company. *nm