Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 11V106000 | HONDA (AMERICAN HONDA MOTOR CO.) | from 09/12/2006 to 11/01/2006 | V (Vehicle) | 36656 | 03/25/2011 | MFR | HONDA (AMERICAN HONDA MOTOR CO.) | 03/02/2011 | 02/22/2011 | |||||||
| Defect Summary | Honda is recalling certain model year 2006-2007 honda civic hybrid vehicles. there is a potential for the voltage converter that relays power from the integrated motor assist (ima) system to the vehicle's electrical components to fail. | |||||||||||||||
| Consequence Summary | This failure will cause the headlights to turn off, the engine to stall, and prevent the vehicle from being restarted, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the voltage converter free of charge. the safety recall began on march 25, 2011. owners may contact honda customer service at 1-800-999-1009 a select option 4. | |||||||||||||||
| Notes | Honda's safety recall no. r69. owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||||
| SB-12-002 | 01/12/2012 | 10043248 | Honda: on some model vehicles, there is an alternator/starter tester (ast) module capable of testing alternators, installed on gr8 diagnostic battery station. *pe | 03/06/2012 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| SB-12-077 | 12/21/2012 | 10051509 | Honda: warranty coverage has been extended on some vehicles for the ima battery module. models 2003-2008 civic hybrids. *pe | 03/08/2013 | |
| SB-12-048 | 10/05/2012 | SB-12-048-B | 10045879 | Honda: information on replacement and removal of junction board from old ima battery and new battery mounted before battery is installed. models 2003-11 civic hybrid, 2011-12 cr-z, 2000-06 insight, 2010-12 insight. *pe updated | 09/19/2012 |
| SB-12-048 | 09/21/2012 | SB-12-048-A | 10045879 | Honda: information on replacement and removal of junction board from old ima battery and new battery mounted before battery is installed. models 2003-11 civic hybrid, 2011-12 cr-z, 2000-06 insight, 2010-12 insight. *pe updated | 09/19/2012 |
| SB-12-048 | 09/05/2012 | 10045879 | Honda: information on replacement and removal of junction board from old ima battery and new battery mounted before battery is installed. models 2003-11 civic hybrid, 2011-12 cr-z, 2000-06 insight, 2010-12 insight. *pe | 09/19/2012 | |
| SB-10-061 | 03/25/2011 | 10040487 | Honda: hybrid vehicle battery exchange information. *rm | 08/31/2011 | |
| SB-10-061 | 03/25/2011 | 10040487 | Ready | 08/31/2011 | |
| SB-10-034 | 12/01/2010 | 10037712 | Honda service campaign: see document search button for owner letter. the battery may pre-maturely fail and it is a software problem. *rm | 06/03/2011 | |
| SB-10-034 | 12/01/2010 | 10037712 | Ready | 06/03/2011 | |
| SB-08-062 | 08/06/2008 | 10026884 | Honda: hybrid batteries can be affected and damaged by excessively high temperatures. *pe | 01/05/2009 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| SB-10-034 | 12/01/2010 | 10037712 | Honda service campaign: see document search button for owner letter. the battery may pre-maturely fail and it is a software problem. *rm | 06/03/2011 | |
| SB-10-034 | 12/01/2010 | 10037712 | Ready | 06/03/2011 | |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| SB-12-002 | 01/12/2012 | 10043248 | Honda: on some model vehicles, there is an alternator/starter tester (ast) module capable of testing alternators, installed on gr8 diagnostic battery station. *pe | 03/06/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 09/15/2012 | 1 | ||
| On sept 15, '12, i was taking my son and his friend over to his coach's house for a football party. i attempted to drive up the coach's driveway but at approximately the halfway point, my honda civic hybrid stopped moving forward although the accelerator was pushed to the floor. i had the two nine year old kids exit the vehicle but it still did not move forward. i slowly backed down the driveway and attempted to accelerate up the driveway again, this time with a running start. again, my honda civic hybrid did not make it up the driveway. i estimate the driveway to be at a 30% angle, not steep but definitely not flat. again i slowly backed down the driveway after having the cars behind me move out of my way. i parked at the bottom of the driveway and walked up the hill, not something you expect to do when you spend a lot of money for a vehicle. on october 3, 2012, i had a certified honda dealership examine the car as i suspected the ima battery was faulty. the dealer stated i did need a new 12 volt battery and i had the battery replaced. the dealer stated that while the ima battery is not giving out full power it is at an acceptable level. the dealer stated that honda refuses to replace any ima battery unless it completely fails and they have seen several civic hybrids with the same problem. my concern is the acceleration and loss of power becomes a major safety issue on the highways and hills. i have three young kids and do not feel safe with them in the car. i have all service documentation and am willing to let investigators examine and drive my vehicle. also, i can provide the address of the driveway, the vehicle was unable to make it up. please look into this issue as this loss of power creates a safety issue for my family. *tr | |||
| 09/15/2012 | |||
| On sept 15, '12, i was taking my son and his friend over to his coach's house for a football party. i attempted to drive up the coach's driveway but at approximately the halfway point, my honda civic hybrid stopped moving forward although the accelerator was pushed to the floor. i had the two nine year old kids exit the vehicle but it still did not move forward. i slowly backed down the driveway and attempted to accelerate up the driveway again, this time with a running start. again, my honda civic hybrid did not make it up the driveway. i estimate the driveway to be at a 30% angle, not steep but definitely not flat. again i slowly backed down the driveway after having the cars behind me move out of my way. i parked at the bottom of the driveway and walked up the hill, not something you expect to do when you spend a lot of money for a vehicle. on october 3, 2012, i had a certified honda dealership examine the car as i susected the ima battery was faulty. the dealer stated i did need a new 12 volt battery and i had the battery replaced. the dealer stated that while the ima battery is not giving out full power it is at an acceptable level. the dealer stated that honda refuses to replace any ima battery unless it completely fails and they have seen several civic hybrids with the same problem. my concern is the acceleration and loss of power becomes a major safety issue on the highways and hills. i have three young kids and do not feel safe with them in the car. i have all service documentation and am willing to let investigators examine and drive my vehicle. also, i can provide the address of the driveway, the vehicle was unable to make it up. please look into this issue as this loss of power creates a safety issue for my family. | |||
| 10/14/2012 | 60000 | 1 | |
| The hybrid battery and charging system is not working properly. it is constantly fluctuating. this is after the various software updates. i have also seen a significant drop in mpg by more than 20% this is since the software updates and the ima system not working correctly. i have reviewed the 49 other complaints showing in the nhtsa system and all but 3 refer to the same or similar problems which i'm encountering. the other interesting fact is that unless the ima light comes on honda appears to be refusing to take action. it is curious that in a number of the cases the light came on honda did their software update and then the light doesn't seem to come on any longer even though individuals continue to report the same issues, just no light, coincidence i think not, its amazing what a few tweaks in software code can accomplish to reduce honda's liability an keep the ima system light from coming on. it is my hope that someone at nhtsa will actually read these complaints and follow up. it is also my hope that something will get done by nhtsa before all of our warranties of 8 years or 80,000 miles expire and honda says that a replace battery is our cost not theirs because they were able to drag this out. they have designed a bad system and they are taking actions to avoid having to do anything about it!!!!!!!!! *tr | |||
| 10/14/2012 | 60000 | ||
| The hybrid battery and charging system is not working properly. it it is constantly fluctuating. this is after the various software updates. i have also seen a significant drop in mpg by more than 20% this is since the software updates and the ima system not working correctly. i have reviewed the 49 other complaints showing in the nhtsa system and all but 3 refer to the same or similar problems which i'm encountering. the other interesting fact is that unless the ima light comes on honda appears to be refusing to take action. it is curious that in a number of the cases the light came on honda did their software update and then the light doesn't seem to come on any longer even though individuals continue to report the same issues, just no light, coincidence i think not, its amazing what a few tweaks in software code can accomplish to reduce honda's liability an keep the ima system light from coming on. it is my hope that someone at nhtsa will actually read these complaints and follow up. it is also my hope that something will get done by nhtsa before all of our warranties of 8 years or 80,000 miles expire and honda says that a replace battery is our cost not theirs because they were able to drag this out. they have designed a bad system and they are taking actions to avoid having to do anything about it!!!!!!!!! | |||
| 05/02/2012 | 20000 | ||
| Tl-the contact owns a 2007 honda civic hybrid. while driving 20 mph, the contact noticed that the engine, battery, and ima lights illuminated on the instrument panel. moments later, the vehicle lost all hybrid power but did not stall. the vehicle was taken to the dealer, where the hybrid system was updated. the failure continued. the current and failure mileages were 20,000. sm. | |||
| 05/02/2012 | 20000 | ||
| Tl- the contact owns a 2007 honda civic hybrid.while traveling 20 mph the contact noticed that the engine, battery, and ima light had appeared on the dashboard, moments later the vehicle lost all hybrid power but did not shut off. the vehicle was taken to the dealer where the hybrid system was updated, however the failure is still occurring. the current and failure mileages were 20,000. bml | |||
| 02/03/2009 | 33282 | ||
| This vehicle is not safe for highway or city driving. it decelerates when you need power, making it very dangerous to merge in high speed or heavy traffic conditions. in the summer when the a/c is running, acceleration is extremely unreliable. the driver's side has severe blind spots. i have also experienced long delays in the engine restarting after pulling out into traffic from a dead stop at lights or stop signs. i have nearly been hit by oncoming traffic -- planning for adequate gaps in traffic is a challenge and very different from the other vehicles i drive. i am an experienced driver with over 37 years behind the wheel and an excellent driving record. i have owned 4 hondas and this so-called hybrid has been an engineering disaster. | |||
| 01/23/2012 | 92000 | ||
| Had ima failure (2009) where vehicle wouldn't exceed 20 mph. parked vehicle, required jumpstart & but was towed home ~25 miles. jumpd car again w/ no ima; drove 2 los gatos honda. ima trouble fixed; explanation not specific. unbeknownst 2 me, other drivers had same trouble & honda was (hearsay) aware of it. never received recall notice 4 driver window (fixed same visit) or recall 4 rear susp. (found out about 3-yr old recall by a blog back in february 2012). honda performed battery fix that was 2 make car better, it hasn't. car has refused 2 auto-stop & has gas engine power (significantly < the gas only hc) only 4 many months as charging/discharging of ima battery has been erratic. every day state-of-charge (soc) goes 2 two bars w/in a 1/2mile = no auto-stop or ima assist getting on2 freeway. after 3-4miles, ima back 2 7-8 bars & will be back down 2 < 4 bars & no ima assist again once or twice more on remainder of drive home. this never happened pre fix, never! have 2 teenagers who drive car on occasion & also my wife & 8 & 3 year old children who ride in car also. w/o ample power, can b hazrdous 4 these drivers & passengers. car isn't as reliable & efficient as prior 2 fix. i'm worried i have 2 wait 4 a total failure 2 have it replaced. that's the ultimate danger! honda won't return car 2 pre fix condition, said a permanent software fix. no passing power in middle of commute (30 miles each way) can b disconcerting. fix made car unsafe depending on battery soc & should have r2'd battery pack not do workaround leaving potential 4 mishap or worse. reading about class action that honda made me aware of, i'm not alone in this concern & honda shouldn't b allowed 2 state car is safe bcuz they're aware their fix was a band-aid 2 get owner out of warranty period. honda is refusing 2 replace battery until there is a complete, absolute failure. that's not safe! | |||
| 12/31/2007 | |||
| I purchased a new 07 honda civ hybrid and from the start never got close to the mpg as advertised.i had the car looked at by honda dealer multiple times and they very found anything wrong and would comment that car was within spec. 21/2 years later and in the summer i experienced when the i was in heavy traffic and high temperature with all electrical options on ac,nav,radio, etc. the hybrid battery would drain and not keep charge and the car would operate sluggish, no power, no acceleration and basically unsafe to drive. th car drove that it had run out of gas.i experienced this 3x in 2 weeks as i was exploring and documenting the symptoms.i took it back to the dealer and it was the time of the software update.they updated the software and they would not replace the batteries even though we indirectly agreed (dealer mechanic did but not honda corporate..since they declined to replace battery) over time that the battery had degraded due to design flaw.after the software update the car driving characteristics changes.engine idles at higher rmp (higher keeps the battery better charged), the power to pass a vehicle on the highway (my wife would press on the accelerator to pass a car on the highway and the car did not respond almost causing accidents).considers it unsafe and refuses to drive it and put kids in it.i had dealer look a it for a few days working with the honda technical team.final assessment was did not find anything wrong and it is driving within spec.how can that be?the car no longer has power, cannot dependently pass or overcome a car on the highway in normal driving speeds and when you stress it traffic on a hot day and run the normal equipment ac the car feels like it is running out of gas and the hybrid batteries are not charging and are not operating the car as you would expect a car to operate.the software update made the car worst.the car is unsafe! | |||
| 07/31/2007 | 7539 | ||
| The honda civic hybrid ima system has been inconsistent and a worry since i bought the car. the charge level varies wildly within minutes, releasing the braking charge mode unexpectedly while traveling downhill, resulting in rapid acceleration. while going uphill the ima system suddenly shows no charge and the engine is unable to keep the car's speed constant, resulting in rapid deceleration. the software update that was said to fix these problems resulting in no change to the problems but a considerable reduction in mpg. the engine refuses to stop at red lights and instead remains at idle - wasting gas. i have service records covering the entire history of this car which documents my concerns and complaints. the honda service department was never able to find any problems with the ima. i continue to drive this car but am concerned for my safety and the car's reliability. anything you can do to help identify and remedy the ima problem will be greatly appreciated. | |||
| 12/31/2007 | |||
| I purchased a new 07 honda civ hybrid and from the start never got close to the mpg as advertised.i had the car looked at by honda dealer multiple times and they very found anything wrong and would comment that car was within spec. 21/2 years later and in the summer i experienced when the i was in heavy traffic and high temperature with all electrical options on ac,nav,radio, etc. the hybrid battery would drain and not keep charge and the car would operate sluggish, no power, no acceleration and basically unsafe to drive. th car drove that it had run out of gas.i experienced this 3x in 2 weeks as i was exploring and documenting the symptoms.i took it back to the dealer and it was the time of the software update.they updated the software and they would not replace the batteries even though we indirectly agreed (dealer mechanic did but not honda corporate..since they declined to replace battery) over time that the battery had degraded due to design flaw.after the software update the car driving characteristics changes.engine idles at higher rmp (higher keeps the battery better charged), the power to pass a vehicle on the highway (my wife would press on the accelerator to pass a car on the highway and the car did not respond almost causing accidents).considers it unsafe and refuses to drive it and put kids in it.i had dealer look a it for a few days working with the honda technical team.final assessment was did not find anything wrong and it is driving within spec.how can that be?the car no longer has power, cannot dependently pass or overcome a car on the highway in normal driving speeds and when you stress it traffic on a hot day and run the normal equipment ac the car feels like it is running out of gas and the hybrid batteries are not charging and are not operating the car as you would expect a car to operate.the software update made the car worst.the car is unsafe! | |||
| 07/31/2007 | 7539 | ||
| The honda civic hybrid ima system has been inconsistent and a worry since i bought the car. the charge level varies wildly within minutes, releasing the braking charge mode unexpectedly while traveling downhill, resulting in rapid acceleration. while going uphill the ima system suddenly shows no charge and the engine is unable to keep the car's speed constant, resulting in rapid deceleration. the software update that was said to fix these problems resulting in no change to the problems but a considerable reduction in mpg. the engine refuses to stop at red lights and instead remains at idle - wasting gas. i have service records covering the entire history of this car which documents my concerns and complaints. the honda service department was never able to find any problems with the ima. i continue to drive this car but am concerned for my safety and the car's reliability. anything you can do to help identify and remedy the ima problem will be greatly appreciated. | |||
| 08/20/2010 | 52000 | ||
| We own a 2007 honda civic hybrid. we strongly believe this car is unsafe. in 2010 we brought the car into a honda dealer after the ima light came on. instead of replacing a bad hybrid battery, the dealer instead upgraded the ima software. as a result, the car has lost mileage. but far more importantly, it has lost any acceleration. the software doesn't use the ima (electric booster motor) in a manner that provides any acceleration to the car. in fact, as best as we can tell, the ima (integrated motor assist) is mostly turned off. so we have a smaller combustion engine than the conventional honda civic doing the work of what should be two engines. the primary and booster. we constantly have a difficult time in gaining freeway speed to properly merge onto the highway. this is impossible if the on ramp is on a hill or incline. we have had several close calls and near accidents. as a result we firmly believe this car is un-safe. we urge you to open up a safety investigation into the 2007 honda civic hybrid. if these hybrid batteries were replaced, as they should have been under warranty, this car would not have a safety acceleration problem. honda refuses to do so. we need your help. sincerely, | |||
| 07/31/2007 | 7539 | ||
| The honda civic hybrid ima system has been inconsistent and a worry since i bought the car. the charge level varies wildly within minutes, releasing the braking charge mode unexpectedly while traveling downhill, resulting in rapid acceleration. while going uphill the ima system suddenly shows no charge and the engine is unable to keep the car's speed constant, resulting in rapid deceleration. the software update that was said to fix these problems resulting in no change to the problems but a considerable reduction in mpg. the engine refuses to stop at red lights and instead remains at idle - wasting gas. i have service records covering the entire history of this car which documents my concerns and complaints. the honda service department was never able to find any problems with the ima. i continue to drive this car but am concerned for my safety and the car's reliability. anything you can do to help identify and remedy the ima problem will be greatly appreciated. | |||
| 08/20/2010 | 52000 | ||
| We own a 2007 honda civic hybrid. we strongly believe this car is unsafe. in 2010 we brought the car into a honda dealer after the ima light came on. instead of replacing a bad hybrid battery, the dealer instead upgraded the ima software. as a result, the car has lost mileage. but far more importantly, it has lost any acceleration. the software doesn't use the ima (electric booster motor) in a manner that provides any acceleration to the car. in fact, as best as we can tell, the ima (integrated motor assist) is mostly turned off. so we have a smaller combustion engine than the conventional honda civic doing the work of what should be two engines. the primary and booster. we constantly have a difficult time in gaining freeway speed to properly merge onto the highway. this is impossible if the on ramp is on a hill or incline. we have had several close calls and near accidents. as a result we firmly believe this car is un-safe. we urge you to open up a safety investigation into the 2007 honda civic hybrid. if these hybrid batteries were replaced, as they should have been under warranty, this car would not have a safety acceleration problem. honda refuses to do so. we need your help. sincerely, | |||
| 07/31/2007 | 7539 | ||
| The honda civic hybrid ima system has been inconsistent and a worry since i bought the car. the charge level varies wildly within minutes, releasing the braking charge mode unexpectedly while traveling downhill, resulting in rapid acceleration. while going uphill the ima system suddenly shows no charge and the engine is unable to keep the car's speed constant, resulting in rapid deceleration. the software update that was said to fix these problems resulting in no change to the problems but a considerable reduction in mpg. the engine refuses to stop at red lights and instead remains at idle - wasting gas. i have service records covering the entire history of this car which documents my concerns and complaints. the honda service department was never able to find any problems with the ima. i continue to drive this car but am concerned for my safety and the car's reliability. anything you can do to help identify and remedy the ima problem will be greatly appreciated. | |||
| 08/20/2010 | 52000 | ||
| We own a 2007 honda civic hybrid. we strongly believe this car is unsafe. in 2010 we brought the car into a honda dealer after the ima light came on. instead of replacing a bad hybrid battery, the dealer instead upgraded the ima software. as a result, the car has lost mileage. but far more importantly, it has lost any acceleration. the software doesn't use the ima (electric booster motor) in a manner that provides any acceleration to the car. in fact, as best as we can tell, the ima (integrated motor assist) is mostly turned off. so we have a smaller combustion engine than the conventional honda civic doing the work of what should be two engines. the primary and booster. we constantly have a difficult time in gaining freeway speed to properly merge onto the highway. this is impossible if the on ramp is on a hill or incline. we have had several close calls and near accidents. as a result we firmly believe this car is un-safe. we urge you to open up a safety investigation into the 2007 honda civic hybrid. if these hybrid batteries were replaced, as they should have been under warranty, this car would not have a safety acceleration problem. honda refuses to do so. we need your help. sincerely, | |||
| 05/08/2008 | 22000 | ||
| Battery loses charge suddenly and power is significantly lost to the point where acceleration is not possible. this has created several unsafe driving condition in highway and expressway entrances, as i can not get in safely or maintain safe speed during driving. this incident has repeated many times in the past three years. battery indicator drops to zero bar or one bar and power is lost significantly. | |||
| 06/03/2011 | 80000 | ||
| Original owner. after ima battery software upgrade owner now experiences random loss of battery power level. battery indicator randomly falls to 1 bar and during this time, sluggish to poor acceleration, especially in highway merge situations placing owner is dangerous situations. when battery charged at least 50%, acceleration is acceptable as the ima assist in acceleration. | |||
| 07/01/2010 | 63000 | ||
| The vehicle's hybrid ima system (integrated motor assist) has been steadily deteriorating since approximately 40000 miles, but became hazardous at around 63000. current mileage is 78500. the hybrid battery system must recharge so frequently that battery assist is available less than half the time. when assist is unavailable, acceleration is dangerously low, making common driving situations such as left turns, freeway onramps, and merging into traffic unpredictable and quite hazardous. honda's only response has been a series of ineffective software updates. honda will not replace the battery under warranty unless a warning light appears. yet even the current severely degraded performance of the battery does not trigger that warning light. i have been in several near miss situations when acceleration was so sluggish that i was nearly unable to evade a dangerous traffic situation. | |||
| 05/19/2011 | |||
| After battery upgrade due to honda recall notice, the 2007 civic hybrid battery does not hold its charge as well as it used to. this is dangerous in icy conditions, as accelerating is slow. it's also dangerous entering the expressway and making a quick left turn. if i expect the car to perform as it doe when the battery is working, i end up barely getting up to speed in time. i'm hesitant to contact honda for a fix because of reports that this makes the problem worse and also decreases mpgs. | |||
| 01/29/2011 | 74000 | ||
| Tl* the contact owns a 2007 honda civic hybrid. the contact was driving 40 mph when the ima battery warning light illuminated and the vehicle stalled without warning. the vehicle would not restart for a minimum of six hours and the vehicel was taken to the dealer. the dealer stated that there were bad codes that caused the vehicle to stall. the dealer reprogrammed the vehicle but the failure recurred. the dealer then replaced the ecm and pcm. the contact stated that the problem was with the ima battery since one of the codes from the diagnostic test read that the ima code was faulty. the contact referenced nhtsa campaign id number: 11v106000 (electrical system) and called the manufacturer but was advised that the vehicle was not included in the recall. the vehicle was not repaired. the failure mileage was 74,000. | |||
| 01/29/2011 | 74000 | ||
| Tl. the owns a 2007 honda civic hybrid. the contact stated while driving 40 mph the ima battery light will flash on the dash board and the vehicle will suddenly shut off. the contact has to pull over to the side of the road and wait up to 6 hours to restart the vehicle. the contact took the vehicle to dealer and the dealer stated bad codes cause the vehicle to shut off. the dealer reprogrammed the vehicle. after the reprogramming the vehicle shut off again while driving and the contact took the vehicle back to the dealer. the dealer replaced the ecm and pcm. the contact stated the problem is with the ima battery since one of the codes from the diagnostic test reads the ima code is faulty. the contact notice nhtsa recall 11v106000 (electrical system) and called the manufacturer. the contact stated the vin number was outside of the recall so the manufacturer to repair the vehicle under the free remedy. the contact stated this is a major safety that could cause a crash. the failure mileage was 74,000. jo | |||
| 07/01/2009 | 20000 | ||
| Tl- the contact owns a 2007 honda civic hybrid. while driving approximately 5 mph the contact was driving up a hill and the vehicle would not accelerate. the contact stated there was a battery symbol on the dash board which showed the battery was discharged. the contact stated once she was at her destination and turned the vehicle off the failure did not reoccur when going down hill. the failure occurred approximately ten times intermittently. the contact stated she received a software update notification letter from the manufacturer but did not have the updates performed.the dealer was contacted and the service manager informed the contact the update could cause the fuel mileage to be affected. the vehicle was not repaired. the approximate mileage was 20,000. ds | |||
| 03/25/2011 | 82000 | ||
| Tl* the contact owns a 2007 honda civic hybrid. the contact stated after receiving notification of nhtsa campaign id number: 11v106000 (electrical system) the contact called the dealer to set an appointment for recall repairs. the dealer advised that the parts needed for repairs would not become available for two weeks. the manufacturer was contacted and confirmed the dealer | |||
| 08/01/2010 | 29000 | ||
| Since i have gotten the ima battery upgrade the car battery completely discharges randomly several times a day. when the battery discharges the car looses a significant amount of its acceleration. it frequently looses all bars on the battery gauge, signifying a recalibration event. when this happens, the car is unable to accelerate at a reasonable speed since the hybrid system is trying to charge the battery instead of accelerating the car. in addition, you have to drive slowly and avoid any situations that may require quick acceleration while this is occurring or else you might be involved in an accident. i have had three incidents since this upgrade where i have nearly had accidents due to this problem. | |||
| 01/22/2011 | 68200 | ||
| 2007 honda hybrid, purchased new on 05/26/2007 at ed morse honda in riviera beach florida. listing of auto problems dealer made aware of since purchase: *12/27/2007 left front window regulator failed: under warranty/replaced *05/01/2009 ima (hybrid battery) indicator begins to drop to on bar, acceleration feels rough. inspected but found no problems, yet auto still had same problems until it failed. *07/10/2010 ima(hybrid battery) and engine light on, battery drops to no indication bars. dealer reprogrammed internal software, under warranty *07/27/2010 left front window fell in, unable to operate, out of use until repaired (had to replace window and regulator, but window not broken, dealer insisted had to replace both). charge $431.68, dealer states no longer under warranty, yet same window had failed on 12/27/2007. *07/26/2010 ima (hybrid battery) software updated again, had been done 07/10/2010. still under warranty. *12/09/2010 ima failed (hybrid battery) and engine light on. dealer replaced ima battery, under warranty. first reported concern to dealer 05/01/2009. two updates to software attempts unsuccessful. recall documented by honda. *12//18/2010 left front wheel bearing failure. charged $48.69 to diagnose. dealer asking about $400.00 to repair. unable to afford dealer cost, repaired elsewhere. have learned there may be a recall on same issue nhtsa #: 07v399000. *01/15/2011 gas cap door lever failed. unable to open gas cap door to pump gas. mechanism broke that has cable traveling from driver | |||
| 01/15/2011 | 58220 | ||
| 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec. | |||
| 01/22/2011 | 68200 | ||
| 2007 honda hybrid, purchased new on 05/26/2007 at ed morse honda in riviera beach florida. listing of auto problems dealer made aware of since purchase: *12/27/2007 left front window regulator failed: under warranty/replaced *05/01/2009 ima (hybrid battery) indicator begins to drop to on bar, acceleration feels rough. inspected but found no problems, yet auto still had same problems until it failed. *07/10/2010 ima(hybrid battery) and engine light on, battery drops to no indication bars. dealer reprogrammed internal software, under warranty *07/27/2010 left front window fell in, unable to operate, out of use until repaired (had to replace window and regulator, but window not broken, dealer insisted had to replace both). charge $431.68, dealer states no longer under warranty, yet same window had failed on 12/27/2007. *07/26/2010 ima (hybrid battery) software updated again, had been done 07/10/2010. still under warranty. *12/09/2010 ima failed (hybrid battery) and engine light on. dealer replaced ima battery, under warranty. first reported concern to dealer 05/01/2009. two updates to software attempts unsuccessful. recall documented by honda. *12//18/2010 left front wheel bearing failure. charged $48.69 to diagnose. dealer asking about $400.00 to repair. unable to afford dealer cost, repaired elsewhere. have learned there may be a recall on same issue nhtsa #: 07v399000. *01/15/2011 gas cap door lever failed. unable to open gas cap door to pump gas. mechanism broke that has cable traveling from driver | |||
| 01/15/2011 | 58220 | ||
| 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec. | |||
| 01/22/2011 | 68200 | ||
| 2007 honda hybrid, purchased new on 05/26/2007 at ed morse honda in riviera beach florida. listing of auto problems dealer made aware of since purchase: *12/27/2007 left front window regulator failed: under warranty/replaced *05/01/2009 ima (hybrid battery) indicator begins to drop to on bar, acceleration feels rough. inspected but found no problems, yet auto still had same problems until it failed. *07/10/2010 ima(hybrid battery) and engine light on, battery drops to no indication bars. dealer reprogrammed internal software, under warranty *07/27/2010 left front window fell in, unable to operate, out of use until repaired (had to replace window and regulator, but window not broken, dealer insisted had to replace both). charge $431.68, dealer states no longer under warranty, yet same window had failed on 12/27/2007. *07/26/2010 ima (hybrid battery) software updated again, had been done 07/10/2010. still under warranty. *12/09/2010 ima failed (hybrid battery) and engine light on. dealer replaced ima battery, under warranty. first reported concern to dealer 05/01/2009. two updates to software attempts unsuccessful. recall documented by honda. *12//18/2010 left front wheel bearing failure. charged $48.69 to diagnose. dealer asking about $400.00 to repair. unable to afford dealer cost, repaired elsewhere. have learned there may be a recall on same issue nhtsa #: 07v399000. *01/15/2011 gas cap door lever failed. unable to open gas cap door to pump gas. mechanism broke that has cable traveling from driver | |||
| 01/15/2011 | 58220 | ||
| 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec. | |||
| 01/22/2011 | 68200 | ||
| 2007 honda hybrid, purchased new on 05/26/2007 at ed morse honda in riviera beach florida. listing of auto problems dealer made aware of since purchase: *12/27/2007 left front window regulator failed: under warranty/replaced *05/01/2009 ima (hybrid battery) indicator begins to drop to on bar, acceleration feels rough. inspected but found no problems, yet auto still had same problems until it failed. *07/10/2010 ima(hybrid battery) and engine light on, battery drops to no indication bars. dealer reprogrammed internal software, under warranty *07/27/2010 left front window fell in, unable to operate, out of use until repaired (had to replace window and regulator, but window not broken, dealer insisted had to replace both). charge $431.68, dealer states no longer under warranty, yet same window had failed on 12/27/2007. *07/26/2010 ima (hybrid battery) software updated again, had been done 07/10/2010. still under warranty. *12/09/2010 ima failed (hybrid battery) and engine light on. dealer replaced ima battery, under warranty. first reported concern to dealer 05/01/2009. two updates to software attempts unsuccessful. recall documented by honda. *12//18/2010 left front wheel bearing failure. charged $48.69 to diagnose. dealer asking about $400.00 to repair. unable to afford dealer cost, repaired elsewhere. have learned there may be a recall on same issue nhtsa #: 07v399000. *01/15/2011 gas cap door lever failed. unable to open gas cap door to pump gas. mechanism broke that has cable traveling from driver | |||
| 01/15/2011 | 58220 | ||
| 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec. | |||
| 01/22/2011 | 68200 | ||
| 2007 honda hybrid, purchased new on 05/26/2007 at ed morse honda in riviera beach florida. listing of auto problems dealer made aware of since purchase: *12/27/2007 left front window regulator failed: under warranty/replaced *05/01/2009 ima (hybrid battery) indicator begins to drop to on bar, acceleration feels rough. inspected but found no problems, yet auto still had same problems until it failed. *07/10/2010 ima(hybrid battery) and engine light on, battery drops to no indication bars. dealer reprogrammed internal software, under warranty *07/27/2010 left front window fell in, unable to operate, out of use until repaired (had to replace window and regulator, but window not broken, dealer insisted had to replace both). charge $431.68, dealer states no longer under warranty, yet same window had failed on 12/27/2007. *07/26/2010 ima (hybrid battery) software updated again, had been done 07/10/2010. still under warranty. *12/09/2010 ima failed (hybrid battery) and engine light on. dealer replaced ima battery, under warranty. first reported concern to dealer 05/01/2009. two updates to software attempts unsuccessful. recall documented by honda. *12//18/2010 left front wheel bearing failure. charged $48.69 to diagnose. dealer asking about $400.00 to repair. unable to afford dealer cost, repaired elsewhere. have learned there may be a recall on same issue nhtsa #: 07v399000. *01/15/2011 gas cap door lever failed. unable to open gas cap door to pump gas. mechanism broke that has cable traveling from driver | |||
| 01/15/2011 | 58220 | ||
| 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec. | |||
| 01/10/2011 | 112000 | ||
| On my 2007 honda civic hybrid the ima battery will suddenly drop from a charge to no charge. when this happens the car loses almost all acceleration power because the gasoline engine is forced to charge the battery up. this has happened to me during acceleration onto major highways during rush hour which is extremely dangerous without acceleration power. i would like honda motor to address this issue instead of issuing software recalls that do nothing to the car. | |||
| 01/15/2011 | 58220 | ||
| 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec. | |||
| 01/22/2011 | 68200 | ||
| 2007 honda hybrid, purchased new on 05/26/2007 at ed morse honda in riviera beach florida. listing of auto problems dealer made aware of since purchase: *12/27/2007 left front window regulator failed: under warranty/replaced *05/01/2009 ima (hybrid battery) indicator begins to drop to on bar, acceleration feels rough. inspected but found no problems, yet auto still had same problems until it failed. *07/10/2010 ima(hybrid battery) and engine light on, battery drops to no indication bars. dealer reprogrammed internal software, under warranty *07/27/2010 left front window fell in, unable to operate, out of use until repaired (had to replace window and regulator, but window not broken, dealer insisted had to replace both). charge $431.68, dealer states no longer under warranty, yet same window had failed on 12/27/2007. *07/26/2010 ima (hybrid battery) software updated again, had been done 07/10/2010. still under warranty. *12/09/2010 ima failed (hybrid battery) and engine light on. dealer replaced ima battery, under warranty. first reported concern to dealer 05/01/2009. two updates to software attempts unsuccessful. recall documented by honda. *12//18/2010 left front wheel bearing failure. charged $48.69 to diagnose. dealer asking about $400.00 to repair. unable to afford dealer cost, repaired elsewhere. have learned there may be a recall on same issue nhtsa #: 07v399000. *01/15/2011 gas cap door lever failed. unable to open gas cap door to pump gas. mechanism broke that has cable traveling from driver | |||
| 01/15/2011 | 58220 | ||
| 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec. | |||
| 01/10/2011 | 112000 | ||
| On my 2007 honda civic hybrid the ima battery will suddenly drop from a charge to no charge. when this happens the car loses almost all acceleration power because the gasoline engine is forced to charge the battery up. this has happened to me during acceleration onto major highways during rush hour which is extremely dangerous without acceleration power. i would like honda motor to address this issue instead of issuing software recalls that do nothing to the car. | |||
| 09/01/2010 | 32000 | ||
| Tl-the contact owns a 2007 honda civic hybrid. the contact stated that while driving approximately 30 mph the vehicle suddenly shifted to 7,000 rpms. the vehicle was taken to the dealer for inspection who informed the contact that they followed guidelines from honda to repair the failure and was unable to actually explain why it happened. the vehicle was repaired. the failure mileage was approximately 32,000. tb | |||
| 10/26/2010 | 56000 | ||
| Tl- the contact owns a 2007 honda civic hybrid. the contact received notification from the dealer to bring his vehicle in for servicing where they performed a ima service upgrade. after the servicing, the contact stated the electric motor assist did not work. both the dealer and manufacture were contacted who informed the contact that the software upgrade could not be undone. the vehicle was not repaired. the current mileage was approximately 59,000. the failure mileages was approximately 56,000. bw | |||
| 09/01/2010 | 32000 | ||
| Tl-the contact owns a 2007 honda civic hybrid. the contact stated that while driving approximately 30 mph the vehicle suddenly shifted to 7,000 rpms. the vehicle was taken to the dealer for inspection who informed the contact that they followed guidelines from honda to repair the failure and was unable to actually explain why it happened. the vehicle was repaired. the failure mileage was approximately 32,000. tb | |||
| 10/26/2010 | 56000 | ||
| Tl- the contact owns a 2007 honda civic hybrid. the contact received notification from the dealer to bring his vehicle in for servicing where they performed a ima service upgrade. after the servicing, the contact stated the electric motor assist did not work. both the dealer and manufacture were contacted who informed the contact that the software upgrade could not be undone. the vehicle was not repaired. the current mileage was approximately 59,000. the failure mileages was approximately 56,000. bw | |||
| 09/01/2010 | 32000 | ||
| Tl-the contact owns a 2007 honda civic hybrid. the contact stated that while driving approximately 30 mph the vehicle suddenly shifted to 7,000 rpms. the vehicle was taken to the dealer for inspection who informed the contact that they followed guidelines from honda to repair the failure and was unable to actually explain why it happened. the vehicle was repaired. the failure mileage was approximately 32,000. tb | |||
| 10/26/2010 | 56000 | ||
| Tl- the contact owns a 2007 honda civic hybrid. the contact received notification from the dealer to bring his vehicle in for servicing where they performed a ima service upgrade. after the servicing, the contact stated the electric motor assist did not work. both the dealer and manufacture were contacted who informed the contact that the software upgrade could not be undone. the vehicle was not repaired. the current mileage was approximately 59,000. the failure mileages was approximately 56,000. bw | |||
| 09/01/2010 | 32000 | ||
| Tl-the contact owns a 2007 honda civic hybrid. the contact stated that while driving approximately 30 mph the vehicle suddenly shifted to 7,000 rpms. the vehicle was taken to the dealer for inspection who informed the contact that they followed guidelines from honda to repair the failure and was unable to actually explain why it happened. the vehicle was repaired. the failure mileage was approximately 32,000. tb | |||
| 10/26/2010 | 56000 | ||
| Tl- the contact owns a 2007 honda civic hybrid. the contact received notification from the dealer to bring his vehicle in for servicing where they performed a ima service upgrade. after the servicing, the contact stated the electric motor assist did not work. both the dealer and manufacture were contacted who informed the contact that the software upgrade could not be undone. the vehicle was not repaired. the current mileage was approximately 59,000. the failure mileages was approximately 56,000. bw | |||
| 08/01/2010 | 28000 | ||
| Tl-the contact owns a 2007 honda civic hybrid. the contact stated that back in ausust of this year the dealer had reprogrammed the computers in the vehicle which caused the vehicle to not have any power not allowing him to accelerate the vehicle. the vehicle was inspected by the dealer who informed the contact that the reprogramming was the cause of the failure. the vehicle has not been repaired. the failure mileage was approximately 28,000. tb | |||
| 09/01/2010 | 32000 | ||
| Tl-the contact owns a 2007 honda civic hybrid. the contact stated that while driving approximately 30 mph the vehicle suddenly shifted to 7,000 rpms. the vehicle was taken to the dealer for inspection who informed the contact that they followed guidelines from honda to repair the failure and was unable to actually explain why it happened. the vehicle was repaired. the failure mileage was approximately 32,000. tb | |||
| 10/26/2010 | 56000 | ||
| Tl- the contact owns a 2007 honda civic hybrid. the contact received notification from the dealer to bring his vehicle in for servicing where they performed a ima service upgrade. after the servicing, the contact stated the electric motor assist did not work. both the dealer and manufacture were contacted who informed the contact that the software upgrade could not be undone. the vehicle was not repaired. the current mileage was approximately 59,000. the failure mileages was approximately 56,000. bw | |||
| 08/01/2010 | 28000 | ||
| Tl-the contact owns a 2007 honda civic hybrid. the contact stated that back in ausust of this year the dealer had reprogrammed the computers in the vehicle which caused the vehicle to not have any power not allowing him to accelerate the vehicle. the vehicle was inspected by the dealer who informed the contact that the reprogramming was the cause of the failure. the vehicle has not been repaired. the failure mileage was approximately 28,000. tb | |||
| 08/11/2010 | 60688 | ||
| I received a letter from american honday corp. stating that i needed to get a software update on my 2007 honda civic hybrid ima battery. i took the car to my local dealer and since the update has been installed the car is dangerous to drive when entering the freeway. the failure to accelerate happens everytime i enter the freeway. the consequences of this failure is that cars behind come up on me very fast and i have no power to get in the flow of traffic. it has little acceleration to match traffic flow. it seems the car is mostly operating on the small engine and has little assist from the battery,since the update has been installed.i called american honda they said there was no problem with the update on the performance of the car and they would not do anything regarding my concerns. i feel this car is an accident waiting to happen. as well ,honda said they will not change the warranty on the battery even though they have changed how the battery operates since they have installed the update. i ask you to consider telling honda to recall this car and make it safe to drive. i want my car to run the way it did before the software was installed. a side complaint is that the good gas mileage i got on a tank of gas as dropped considerably since the update.. thank you for your consideration on taking on this complaint.. p.s. there has been no accident. i fie this complaint so that there is none in the future. the incident date of august 11,2010 is the date the new software was installed in my car. | |||
| 03/15/2010 | 50000 | ||
| This is regarding a 2007 honda civic hybrid. the ima system/electric battery is not working as it used to. recently there was a service bulletin issued by honda to have the ima software updated at any honda dealership. the service bulletin dealt with the issue of the electric battery not charging properly and no/minimal assist from the ima system when accelerating. there is no change in how the car is performing after the software update and the mpg has gone down from 42 to 32 mpg. the electric battery is not charging as it used to initially and there is hardly any assist when accelerating. my wife and i have almost gotten into really bad accidents when trying to merge on the freeway. without any assistance from the electric battery, the car has literally no acceleration. on a few occasions we were almost run over by semi's because we couldnt merge with the traffic fast enough. i've reported this issue to multiple dealerships in bay area ca but they insisted there is no problem with the hybrid batteries. they state that if there is a problem then a warning light should come up on the dashboard indicating the problem. i dont know why the light is not coming on but i proved to multiple dealers that the battery charge does not hold. they saw how the car was behaving but said they were not able to do anything till the vehicle's onboard computer indicated that there was an issue with the ima system. i then contacted honda usa and reported the issue. they were polite but declined any help. they also said that the car has an onboard computer that displays an error if there is an issue. i told them that this problem can cause fatal accidents on the highway because the car does not have any power and it is not fit to be driven on the highway but honda usa said that they were not aware of any such issue. i strongly feel that they are aware of the issue and even tried to correct it via the latest software update but it didnt work and they're not willing to replace the battery. | |||
| 08/11/2010 | 60688 | ||
| I received a letter from american honday corp. stating that i needed to get a software update on my 2007 honda civic hybrid ima battery. i took the car to my local dealer and since the update has been installed the car is dangerous to drive when entering the freeway. the failure to accelerate happens everytime i enter the freeway. the consequences of this failure is that cars behind come up on me very fast and i have no power to get in the flow of traffic. it has little acceleration to match traffic flow. it seems the car is mostly operating on the small engine and has little assist from the battery,since the update has been installed.i called american honda they said there was no problem with the update on the performance of the car and they would not do anything regarding my concerns. i feel this car is an accident waiting to happen. as well ,honda said they will not change the warranty on the battery even though they have changed how the battery operates since they have installed the update. i ask you to consider telling honda to recall this car and make it safe to drive. i want my car to run the way it did before the software was installed. a side complaint is that the good gas mileage i got on a tank of gas as dropped considerably since the update.. thank you for your consideration on taking on this complaint.. p.s. there has been no accident. i fie this complaint so that there is none in the future. the incident date of august 11,2010 is the date the new software was installed in my car. | |||
| 03/15/2010 | 50000 | ||
| This is regarding a 2007 honda civic hybrid. the ima system/electric battery is not working as it used to. recently there was a service bulletin issued by honda to have the ima software updated at any honda dealership. the service bulletin dealt with the issue of the electric battery not charging properly and no/minimal assist from the ima system when accelerating. there is no change in how the car is performing after the software update and the mpg has gone down from 42 to 32 mpg. the electric battery is not charging as it used to initially and there is hardly any assist when accelerating. my wife and i have almost gotten into really bad accidents when trying to merge on the freeway. without any assistance from the electric battery, the car has literally no acceleration. on a few occasions we were almost run over by semi's because we couldnt merge with the traffic fast enough. i've reported this issue to multiple dealerships in bay area ca but they insisted there is no problem with the hybrid batteries. they state that if there is a problem then a warning light should come up on the dashboard indicating the problem. i dont know why the light is not coming on but i proved to multiple dealers that the battery charge does not hold. they saw how the car was behaving but said they were not able to do anything till the vehicle's onboard computer indicated that there was an issue with the ima system. i then contacted honda usa and reported the issue. they were polite but declined any help. they also said that the car has an onboard computer that displays an error if there is an issue. i told them that this problem can cause fatal accidents on the highway because the car does not have any power and it is not fit to be driven on the highway but honda usa said that they were not aware of any such issue. i strongly feel that they are aware of the issue and even tried to correct it via the latest software update but it didnt work and they're not willing to replace the battery. | |||
| 01/03/2010 | 56000 | ||
| Tl-the contact owns a 2007 honda civic hybrid. the electrical battery that is call the ima system was not holding the electrical charge. the vehicle was taken to the dealer who stated if a light does not illuminated within the instrument panel stating there was a failure with the vehicle they cannot help him. the manufacturer was contacted stating a light should be illuminating showing a failure and if it doesn't they cannot offer any assistance. the failure mileage was 56,000....mw | |||
| 08/15/2010 | 28000 | ||
| Tl-the contact owns a 2007 honda civic hybrid. the contact state while being at a complete stop and ready to accelerate he vehicle will feel like as if it wanted to stall . the manufacturer was informed about the failure. the vehicle was in for a recall for a software update and now that the contact has had the vehicle back the vehicle is not performing like before. the vehicle was not repaired. the failure mileage was 28000 and the current mileage was 29000.cv | |||
| 06/01/2008 | 25000 | ||
| Own a 2007 honda civic hybrid. after about one year of ownership, the car started exhibiting troubling characteristics with the power management and available power. the car relies on a gas engine and electric assist to provide full power in all driving situations. during the summer when teperatures rise, the car starts to have difficulty providing power from the electric motor due to the battery crashing to 0. once the battery recalibrates the car provides very little power using only the gas engine. this battery crash happens on a daily basis and means in the real world that when i am pulling out into traffic i may have very little power to get the car up to speed and risk getting hit by oncoming traffic. to say the car becomes sluggish is an overstatement. honda has been unwilling to address this issue and it appears that the ar has a material defect that prevents the batteries from operating as intended in real world situations. when the air conditioner is in operation the battery will crash each time you drive the car. i feel very unsafe in this vehicle and honda is doing nothing to address the complaints. | |||
| 08/10/2010 | 54000 | ||
| I have a 2007 honda 'hybrid'. recently i received a letter from honda reference to the batteries. as instructed i went to the dealership and had a new computer chip installed. problem, my acceleration from start is greatly dimininished and my fuel ecomony has gone down about 3 mpg around town. please assist. thankyou. | |||
| 01/01/2010 | 20000 | ||
| My 2007 honda civic hybrid is frequently sluggish and doesn't accelerate as rapidly as i was used to when it performed better. now, when i'm turning left in front of oncoming traffic or merging into high speed traffic i never know if my car will accelerate quickly enough or not. i've taken it to honda multiple times and they always say it's fine. more recently i realized it was because it wasn't getting its previous level of battery assist because the battery is performing much worse than it used to. i reluctantly did the softward update honda is recommending to extend battery life, but have since realized it is probably making the issue worse. this problem has been going on for one year, or slightly more. i've taken it to honda 5 times. it happens approximately once or twice per day that i don't accelerate with the car's full power. | |||
| 12/18/2009 | 7650 | 1 | |
| The 2007 honda civic hybrid battery loses its ability to hold a charge leaving the vehicle without the assist that should be coming from the electric motor to supplement the gasoline engine. it can drop its charge at any time and is dangerous when the vehicle operator expects the assist such as freeway merging and there is no assist. *tr | |||
| 06/01/2009 | 2 | 04/01/2007 | |
| 2007 honda civic hybrid has issues with the brakes and power. *nj the consumer stated the brakes were not braking properly. the consumer took the vehicle to the dealer to have the brakes inspected, but after inspecting the brakes and road testing, they stated the vehicle was performing normal. the consumer continued to have braking issues, and after almost having a collision due to decreased braking ability, she again contacted the dealer. they tested the brakes again, and found no problem. the brakes continued to fail about once a week. the dealer evaluated the vehicle. the dealer stated a report from honda stated the ima will stop charging and stop with assisted braking if temperatures are too high and that it is normal for the customer to feel a difference in braking without regeneration. honda advised that the consumer drive with the windows down and when she parked the vehicle to leave them down as well to help cool off the hybrid batteries which were located behind the seat. the dealer contacted the consumer because they wanted to perform a computer upgrade on her vehicle. the report also stated updated ima control unit and battery software. the consumer drove for several weeks and noted some improvement with the braking issue, but now the ima batteries will not stay charged, and if the battery level goes below 4 bars, which is 1/2 of full bars or a completely charged battery, the vehicle's power is greatly decreased to the point of having to travel at speeds of 15-20 mph for 15 seconds after being stopped at a red light. *jb | |||
| 05/23/2009 | 34000 | ||
| Tl*the contact owns a 2007 honda civic hybrid. while driving 15 mph, the vehicle lost power and slowed down. occasionally, the vehicle would slow down and restart itself before coming to a complete stop. on one occasion, the vehicle came to a complete stop and shut off. the battery had to be replaced in order for the vehicle to restart. the vehicle was taken to the dealer twice. the first time they replaced the regular battery. the second time they were unable to find any failures. the vin was unknown. the current and failure mileages were 34,000. | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 09/29/2010 | 1 | 09/01/2007 | |
| 2007 honda civic hybrid. consumer states problems with vehicle battery *tgw the consumer stated she received a letter from honda motor corp. to visit her dealer for a software update to prevent premature deterioration on the ima battery. the consumer stated she was getting poor gas mileage. she then noticed the vehicle's performance was extremely sluggish. every time she started the vehicle and began driving, the gauge that displayed the ima battery's charge dropped to one bar and there was absolutely no assist from the ima system upon acceleration, which was the process of the battery recalibrating and trying to evaluate if there was enough charge available to assist the internal combustion engine, which could leave the vehicle dangerously under-powered when merging into interstate traffic. the consumer also stated she had difficulty turning left at a busy intersection due to lack of acceleration. the vehicle almost never shut off with the auto-stop feature due to low charge of the ima battery. *jb | |||