Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
03/04/2008
 First we were told we'd get 49mpg city 51 highway which never came close, then they put a chip in our car and our gas mileage took a real tumbull but worse it also took away they ability to accelerate fast. getting on to the highway and trying to pass cars can be very dangerous.
01/15/201158220
 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec.
12/15/2009
 I am the owner of a 2007 honda civic hybrid living in los angeles, california so i'm sure you are already aware of what this is regarding. starting in the winter of 2009, i noticed that my mileage was beginning to drop and that the acceleration of my vehicle was diminishing significantly. before this problem started, i was averaging around 45 miles per gallon but this has since diminished to around 34. i got the car checked out repeatedly and they put some sort of update on my battery and told me nothing was wrong but then there was an article about this problem in the los angeles times. honda then offered another software update to fix the problem but i have heard nothing but negative things about it. a friend of mine who has the exact same make and model as me got this new update and nothing at all changed and he is still getting a check emissions system warning on his dashboard. i don't know who else i should be contacting about this issue but i hope to find out whatever i can to help get whatever could be done to get some sort of a recall on this car in motion. it is insulting what honda is putting us through and is making me seriously consider abandoning the honda mark forever.
FUEL SYSTEM, OTHER
01/22/201168200
 2007 honda hybrid, purchased new on 05/26/2007 at ed morse honda in riviera beach florida. listing of auto problems dealer made aware of since purchase: *12/27/2007 left front window regulator failed: under warranty/replaced *05/01/2009 ima (hybrid battery) indicator begins to drop to on bar, acceleration feels rough. inspected but found no problems, yet auto still had same problems until it failed. *07/10/2010 ima(hybrid battery) and engine light on, battery drops to no indication bars. dealer reprogrammed internal software, under warranty *07/27/2010 left front window fell in, unable to operate, out of use until repaired (had to replace window and regulator, but window not broken, dealer insisted had to replace both). charge $431.68, dealer states no longer under warranty, yet same window had failed on 12/27/2007. *07/26/2010 ima (hybrid battery) software updated again, had been done 07/10/2010. still under warranty. *12/09/2010 ima failed (hybrid battery) and engine light on. dealer replaced ima battery, under warranty. first reported concern to dealer 05/01/2009. two updates to software attempts unsuccessful. recall documented by honda. *12//18/2010 left front wheel bearing failure. charged $48.69 to diagnose. dealer asking about $400.00 to repair. unable to afford dealer cost, repaired elsewhere. have learned there may be a recall on same issue nhtsa #: 07v399000. *01/15/2011 gas cap door lever failed. unable to open gas cap door to pump gas. mechanism broke that has cable traveling from driver
01/15/201158220
 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec.
01/22/201168200
 2007 honda hybrid, purchased new on 05/26/2007 at ed morse honda in riviera beach florida. listing of auto problems dealer made aware of since purchase: *12/27/2007 left front window regulator failed: under warranty/replaced *05/01/2009 ima (hybrid battery) indicator begins to drop to on bar, acceleration feels rough. inspected but found no problems, yet auto still had same problems until it failed. *07/10/2010 ima(hybrid battery) and engine light on, battery drops to no indication bars. dealer reprogrammed internal software, under warranty *07/27/2010 left front window fell in, unable to operate, out of use until repaired (had to replace window and regulator, but window not broken, dealer insisted had to replace both). charge $431.68, dealer states no longer under warranty, yet same window had failed on 12/27/2007. *07/26/2010 ima (hybrid battery) software updated again, had been done 07/10/2010. still under warranty. *12/09/2010 ima failed (hybrid battery) and engine light on. dealer replaced ima battery, under warranty. first reported concern to dealer 05/01/2009. two updates to software attempts unsuccessful. recall documented by honda. *12//18/2010 left front wheel bearing failure. charged $48.69 to diagnose. dealer asking about $400.00 to repair. unable to afford dealer cost, repaired elsewhere. have learned there may be a recall on same issue nhtsa #: 07v399000. *01/15/2011 gas cap door lever failed. unable to open gas cap door to pump gas. mechanism broke that has cable traveling from driver
01/15/201158220
 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec.
01/22/201168200
 2007 honda hybrid, purchased new on 05/26/2007 at ed morse honda in riviera beach florida. listing of auto problems dealer made aware of since purchase: *12/27/2007 left front window regulator failed: under warranty/replaced *05/01/2009 ima (hybrid battery) indicator begins to drop to on bar, acceleration feels rough. inspected but found no problems, yet auto still had same problems until it failed. *07/10/2010 ima(hybrid battery) and engine light on, battery drops to no indication bars. dealer reprogrammed internal software, under warranty *07/27/2010 left front window fell in, unable to operate, out of use until repaired (had to replace window and regulator, but window not broken, dealer insisted had to replace both). charge $431.68, dealer states no longer under warranty, yet same window had failed on 12/27/2007. *07/26/2010 ima (hybrid battery) software updated again, had been done 07/10/2010. still under warranty. *12/09/2010 ima failed (hybrid battery) and engine light on. dealer replaced ima battery, under warranty. first reported concern to dealer 05/01/2009. two updates to software attempts unsuccessful. recall documented by honda. *12//18/2010 left front wheel bearing failure. charged $48.69 to diagnose. dealer asking about $400.00 to repair. unable to afford dealer cost, repaired elsewhere. have learned there may be a recall on same issue nhtsa #: 07v399000. *01/15/2011 gas cap door lever failed. unable to open gas cap door to pump gas. mechanism broke that has cable traveling from driver
01/15/201158220
 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec.
01/22/201168200
 2007 honda hybrid, purchased new on 05/26/2007 at ed morse honda in riviera beach florida. listing of auto problems dealer made aware of since purchase: *12/27/2007 left front window regulator failed: under warranty/replaced *05/01/2009 ima (hybrid battery) indicator begins to drop to on bar, acceleration feels rough. inspected but found no problems, yet auto still had same problems until it failed. *07/10/2010 ima(hybrid battery) and engine light on, battery drops to no indication bars. dealer reprogrammed internal software, under warranty *07/27/2010 left front window fell in, unable to operate, out of use until repaired (had to replace window and regulator, but window not broken, dealer insisted had to replace both). charge $431.68, dealer states no longer under warranty, yet same window had failed on 12/27/2007. *07/26/2010 ima (hybrid battery) software updated again, had been done 07/10/2010. still under warranty. *12/09/2010 ima failed (hybrid battery) and engine light on. dealer replaced ima battery, under warranty. first reported concern to dealer 05/01/2009. two updates to software attempts unsuccessful. recall documented by honda. *12//18/2010 left front wheel bearing failure. charged $48.69 to diagnose. dealer asking about $400.00 to repair. unable to afford dealer cost, repaired elsewhere. have learned there may be a recall on same issue nhtsa #: 07v399000. *01/15/2011 gas cap door lever failed. unable to open gas cap door to pump gas. mechanism broke that has cable traveling from driver
01/15/201158220
 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec.
01/22/201168200
 2007 honda hybrid, purchased new on 05/26/2007 at ed morse honda in riviera beach florida. listing of auto problems dealer made aware of since purchase: *12/27/2007 left front window regulator failed: under warranty/replaced *05/01/2009 ima (hybrid battery) indicator begins to drop to on bar, acceleration feels rough. inspected but found no problems, yet auto still had same problems until it failed. *07/10/2010 ima(hybrid battery) and engine light on, battery drops to no indication bars. dealer reprogrammed internal software, under warranty *07/27/2010 left front window fell in, unable to operate, out of use until repaired (had to replace window and regulator, but window not broken, dealer insisted had to replace both). charge $431.68, dealer states no longer under warranty, yet same window had failed on 12/27/2007. *07/26/2010 ima (hybrid battery) software updated again, had been done 07/10/2010. still under warranty. *12/09/2010 ima failed (hybrid battery) and engine light on. dealer replaced ima battery, under warranty. first reported concern to dealer 05/01/2009. two updates to software attempts unsuccessful. recall documented by honda. *12//18/2010 left front wheel bearing failure. charged $48.69 to diagnose. dealer asking about $400.00 to repair. unable to afford dealer cost, repaired elsewhere. have learned there may be a recall on same issue nhtsa #: 07v399000. *01/15/2011 gas cap door lever failed. unable to open gas cap door to pump gas. mechanism broke that has cable traveling from driver
01/15/201158220
 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec.
01/22/201168200
 2007 honda hybrid, purchased new on 05/26/2007 at ed morse honda in riviera beach florida. listing of auto problems dealer made aware of since purchase: *12/27/2007 left front window regulator failed: under warranty/replaced *05/01/2009 ima (hybrid battery) indicator begins to drop to on bar, acceleration feels rough. inspected but found no problems, yet auto still had same problems until it failed. *07/10/2010 ima(hybrid battery) and engine light on, battery drops to no indication bars. dealer reprogrammed internal software, under warranty *07/27/2010 left front window fell in, unable to operate, out of use until repaired (had to replace window and regulator, but window not broken, dealer insisted had to replace both). charge $431.68, dealer states no longer under warranty, yet same window had failed on 12/27/2007. *07/26/2010 ima (hybrid battery) software updated again, had been done 07/10/2010. still under warranty. *12/09/2010 ima failed (hybrid battery) and engine light on. dealer replaced ima battery, under warranty. first reported concern to dealer 05/01/2009. two updates to software attempts unsuccessful. recall documented by honda. *12//18/2010 left front wheel bearing failure. charged $48.69 to diagnose. dealer asking about $400.00 to repair. unable to afford dealer cost, repaired elsewhere. have learned there may be a recall on same issue nhtsa #: 07v399000. *01/15/2011 gas cap door lever failed. unable to open gas cap door to pump gas. mechanism broke that has cable traveling from driver
01/15/201158220
 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec.
09/07/201033000
 I bought a new 2007 honda civic hybrid from a certified honda dealership. the design flaw of the rear tire arms of the vehicle caused the tire arm to rub on the tires of the car until the tires were nearly bald causing the car to shutter and the structure of the tires to weaken endangering me and my passengers. when i took the car to honda, i was forced to replace the tires prematurely 2 times since owning the car due to the irregular wear on the tires. honda did not notify me of the problem, refused to pay for new tires but finally admitted after the second pair of tires were rubbed bald, that the tire arm of the car was causing damage to the tires. they repaired the tire arm, but would not pay for new tires. the transmission of the car is also flawed in design. occasionally when accelerating, the gas pedal of the car can be pushed to the floor and the car will not continue to accelerate and will loose power. this has happened at stop lights, entering the freeway, and going up hills endangering my life and the lives of my passengers. honda again, did not notify me of the problem, but told me when i brought the car in after experiencing the problems that i needed an upgrade to my computer and that those upgrades may fix the problem. those updates to the computers effect the battery of the hybrid part of the car's engine. those batteries are loosing the ability to hold a charge and causing the transmission to fail because the car relies on that battery power to run the engine. the gas mileage of the car has also been steadily declining. when the car was new, it got 45 mpg and honda advertised it get 50 mpg, the car now gets around 33 mpg. the computer updates are changing the way the car runs off of gas and battery power and honda is not replacing the faulty batteries. this has endangered my life and the lives of my passengers because the faulty batteries effect how the car opperates.
07/10/201035000
 The integrated motor assist (ima) system on my 2007 honda civic hybrid has been malfunctioning on a daily basis since the weather has been greater than 90 degrees this year. the system behaves erratically without warning, causing an extreme decrease in the hybrid motor battery charge and overall vehicle power at unexpected times. this loss of power causes a significant change in the anticipated performance of the vehicle, including the lack of sufficient power to overtake a vehicle (pass) or to maintain a safe speed relative to other cars when on an incline, without a significant increase in the gas engine rpm. additionally, the ability to accellerate from a stop at a comparable rate to other vehicles is not possible without the assistance of the ima, causing unexpected backups of traffic behind my vehicle. at times (intermittent problem) the regenerative charging system seems to be fighting with the vehicles acceleration when coming to a stop. this causes random changes in the braking power and the resultant brake pressure required on the brake pedal. this results in small and unexpected power/acceleratin surges when coming to a stop, which compromises the ability to safely judge the distance and speed at which to begin applying the brake in anticipation of an upcoming stop.
05/05/201039000
 Car would not start due to low battery charge. cause is unknown. after battery jump, the ima system of the honda civic hybrid did not function. ima yellow caution light and green drive light (flashing) were on and off. i was told to drive it for 45 minutes to recharge. this was dangerous as there was a lack of power. at rest, the car and steering nearly shuts down! the car is at the dealer. they are having problems diagnosing the problem. the dealer indicated that 21 error codes came on and that they are contacting honda. this is a serious safety hazard!