Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 01/23/2012 | 92000 | ||
| Had ima failure (2009) where vehicle wouldn't exceed 20 mph. parked vehicle, required jumpstart & but was towed home ~25 miles. jumpd car again w/ no ima; drove 2 los gatos honda. ima trouble fixed; explanation not specific. unbeknownst 2 me, other drivers had same trouble & honda was (hearsay) aware of it. never received recall notice 4 driver window (fixed same visit) or recall 4 rear susp. (found out about 3-yr old recall by a blog back in february 2012). honda performed battery fix that was 2 make car better, it hasn't. car has refused 2 auto-stop & has gas engine power (significantly < the gas only hc) only 4 many months as charging/discharging of ima battery has been erratic. every day state-of-charge (soc) goes 2 two bars w/in a 1/2mile = no auto-stop or ima assist getting on2 freeway. after 3-4miles, ima back 2 7-8 bars & will be back down 2 < 4 bars & no ima assist again once or twice more on remainder of drive home. this never happened pre fix, never! have 2 teenagers who drive car on occasion & also my wife & 8 & 3 year old children who ride in car also. w/o ample power, can b hazrdous 4 these drivers & passengers. car isn't as reliable & efficient as prior 2 fix. i'm worried i have 2 wait 4 a total failure 2 have it replaced. that's the ultimate danger! honda won't return car 2 pre fix condition, said a permanent software fix. no passing power in middle of commute (30 miles each way) can b disconcerting. fix made car unsafe depending on battery soc & should have r2'd battery pack not do workaround leaving potential 4 mishap or worse. reading about class action that honda made me aware of, i'm not alone in this concern & honda shouldn't b allowed 2 state car is safe bcuz they're aware their fix was a band-aid 2 get owner out of warranty period. honda is refusing 2 replace battery until there is a complete, absolute failure. that's not safe! | |||
| 05/08/2008 | 22000 | ||
| Battery loses charge suddenly and power is significantly lost to the point where acceleration is not possible. this has created several unsafe driving condition in highway and expressway entrances, as i can not get in safely or maintain safe speed during driving. this incident has repeated many times in the past three years. battery indicator drops to zero bar or one bar and power is lost significantly. | |||
| 07/01/2009 | 20000 | ||
| Tl* the contact owns a 2007 honda civic hybrid. while driving approximately 5 mph uphill, the vehicle became resistant to acceleration attempts with the illumination of the battery warning symbol. the failure only recurred when driving uphill and had been experienced at least ten times intermittently. the contact stated she received a software update notification letter from the manufacturer but did not have the updates performed. the dealer was contacted and the service manager informed the contact that the update could cause the fuel mileage to be affected. the vehicle was not repaired. the approximate failure mileage was 20,000. | |||
| 05/07/2010 | 32000 | ||
| When i am travelling at speeds above 65mph my entire car vibrates/shutters/shimmy/shakes. it is felt in the steering wheel, and shifter, and the overall ride of the vehicle. it only occurs when i press the gas to accelerate. if i am travelling at 72mph and i release my foot from the gas the vibration does not go away 100%, but it's greatly reduced. at 32,000 my tires were completely bald and worn. i brought my car to honda who would not honor the warranty which expired at 30,000. i then took my car to a repair mechanic who told me the he could not fix the camber which was out of alignment. it was the cause of the excessive tire wear and so i bought new tires and had them mounted, aligned and balanced. recently after having a 50,000 major service performed on my car by honda the problem came back. had the right and left inner cv joints replaced and the vibration still persists. | |||
| 09/22/2009 | 20000 | 1 | |
| I own a 2007 honda civic hybrid. the hybrid batteries discharge in warm weather leaving the car dangerously under-powered. this occurs several times per day and when it does the car does not accelerate fast enough to safely merge onto the highway, change lanes or turn before oncoming traffic. it can be very scary at times. initially the problem only occurred in very hot weather but is worsening and now occurs routinely in regular warm air | |||
| 05/11/2009 | 15000 | 1 | |
| I have owned my 2007 honda civic hybrid for about 21months. i started to have issues with the ima (integrated motor assist, hybrid batteries) last summer (2008) and continue to have issues to date (may 2009). the ima battery that powers the assist motor has been unpredictable and has had degraded performance for the past year causing the car to be underpowered and unsafe to drive on the highway. the ima system routinely fully discharges (especially during the hot summer months in arizona) and leaves the car only to run on the underpowered 1.3 l gas engine. the car is very sluggish, causing safety issues when acceleration is needed in city or interstate driving. my wife drives 3 kids to school (35 miles on way) on a daily basis and is concerned for the kids and her safety on the highway. the batteries also are located under the rear passenger seat. due to the excessive heat the rear passengers (my kids) are always complaining that the seat is warm and that is excessively hot in the back seat since the problem first was observed in last summer 2008, i have taken it to several different honda dealerships. they all state that this is | |||
| 01/26/2009 | 1 | ||
| 2007 honda civic hybrid very unstable on icy road conditions especially at low speeds when cycling between electric motor, gas engine and completely shutting off. in stop and go traffic if i did not put the vehicle into neutral the car would lurch and lose traction when cycling through drive systems. as a side bar i had 4 new tires installed on the vehicle on january 14, 2009. 12 day prior to the icy road conditions. honda needs to address this issue. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/15/2011 | 58220 | ||
| 2007 honda hybird ima problems honda update now car really unsafe.never know when hybird will go gas millage went from 45 to 32 mpg cant get up to speep at lights tierd of people blowing there horns at me.please help us hybird owers very unsafe car with ima update honda want put it back to org spec. | |||
| 08/16/2008 | 10000 | 1 | |
| While going to my drs. home in tildon park, in berkeley, to get to tildon park, there is a series of 3 hills with stop signs at the top of each. after stopping at the second stop sign, when i pressed on the accelerator, the car would not move, after i let the car roll back and i parked on the curb for 5 minutes with the car idling, finally the car finished going up the third hill and i made it to the drs. house, from the drs house i called the honda dealership and informed them of this problem, plus, when i got to the drs house, there was a smell, like a slipping clutch or hot brakes, i also told honda of this, they made me a appointment for the next day. when i arrived at the dealership, i was approached by a serviceman and he asked me,,what was i bringing the car in for?...i told him about the trans not working correctly, i was told..take the car home, we don't know how to fix that yet. when i got home, i called american honda and i was told..take the car back to the dealership, so a hour later the car was back at the dealership. i told the serviceman exactly where i was when this problem happened, he said he was going to have a driver go up those hills and see if the car will duplicate the problem. i left the car at the dealership for two days. finally i called and was told..they couldn't get the problem to duplicate itself. when to the dealership, i asked..did you go up to tildon park?..i was told yes. two days later i had to go up those same hills again..and again>.the car wouldn't move at the second hill., so the dealership lied to me and again i called the dealership and again i was told..they don't know how to fix it. they think...that at low rpm the battery which runs the tranny does not charge. i've received one phone call from someone at american honda asking me for a opinion, and..he got a earful. but to this day, i have not been contacted about this problem, i don't drive it very much anymore..,. i drive my other honda which is 100% dependable. *tr | |||
| POWER TRAIN - DRIVELINE | |||
| 01/10/2011 | 112000 | ||
| On my 2007 honda civic hybrid the ima battery will suddenly drop from a charge to no charge. when this happens the car loses almost all acceleration power because the gasoline engine is forced to charge the battery up. this has happened to me during acceleration onto major highways during rush hour which is extremely dangerous without acceleration power. i would like honda motor to address this issue instead of issuing software recalls that do nothing to the car. | |||