Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 04/01/2010 | 40000 | ||
| My civic hybrid battery has been declining in power for about the last 2 years, most likely due to a failing hybrid battery that honda refuses to replace. on numerous occasions, my hybrid batter will fail to provide any assist during accelerations. this seems to occur a couple times a week as the system suddenly notices the battery has no charge (it instantly goes from about 1/2 the bars of charge to just 1). this has happened at a critical moment when i need power to make a left turn when there was heavy traffic and i needed to make a left turn. one normally expects a consistent amount of power when pressing the accelerator, and imagine what harm can occur if suddenly a substantially less mount of power is delivered without any warning whatsoever. | |||
| 08/10/2011 | 52000 | ||
| Ever since honda did a software update on my car's engine to extend the life of the battery, my car has had intermittent accelerations issues. for example, last summer, i was at a stop light and when it turned green, my car didn't seem to want to go. i had to press on the gas pedal about 3 times to get it to engage and actually move. many times the car is sluggish to start from a stop, or accelerate, but it does go, just not as promptly and quickly as it should. the most recent incidents occurred last month and has prompted this complaint. both involved merging onto a freeway. in the first instance, i was in the right lane, which i knew would turn exit only a mile or so down the road. there was a truck on my left, followed by a long line of slow moving cars. so i thought, since the truck was right next to me, i would speed up a little bit and bit and get in front of it. to speed up only fast enough to pass this truck, my car revved to over 6000 rpm. it just didn't want to accelerate normally. i did safely make the lane change in front of the truck; the worst thing that would have happened in this case was getting off at an exit i did not intend to get off at. however, the next day, i was merging onto freeway traffic with a typical lane length to allow merging. my car didn't want to accelerate enough to safely accomplish the merge. i had to rev the engine up to over 5000 rpm just to get up to barely 45 mph to accomplish the merge. i feel it is only a matter of time before i get into an accident because of this acceleration issue. | |||
| 06/01/2011 | 70000 | ||
| Tl* the contact owns a 2007 honda civic hybrid. the contact stated that after receiving a software update the vehicle would hesitate and take longer to accelerate up to highway speeds. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 70,000 and the current mileage was 77,000. | |||
| 06/01/2011 | 70000 | ||
| Tl - the contact owns a 2007 honda civic hybrid. the contact stated that after receiving a software update the vehicle would hesitate and take longer to accelerate up to highway speeds. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 70,000 and the current mileage was 77,000. rvk | |||
| 06/01/2011 | 70000 | ||
| Tl - the contact owns a 2007 honda civic hybrid. the contact stated that after receiving a software update the vehicle would hesitate and taken longer to accelerate up to highway speeds. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 70,000 and the current mileage was 77,000. pm | |||
| 08/01/2010 | 60000 | ||
| Tl- the contact owns a 2007 honda civic hybrid. the contact stated while driving up a hill, the vehicle began to hesitate and the rpms increased. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 60,000. rvk | |||
| 08/01/2010 | 60000 | ||
| Tl - the contact owns a 2007 honda civic hybrid. the contact stated that while driving up a hill, the vehicle hesitates and revs up. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 60,000. pm | |||
| 08/08/2010 | 36000 | ||
| Tl-the contact owns a 2007 honda civic hybrid. there was severe loss of accleratioin following an upgrade on the software computer system within his vehicle. you cannot get the acceleration going if you are on the highway you only have to drive on flat surface and within the city limit. the dealer was called stating they only did what the manufacturer inform them to do. they offered no assistance. the manufacturer was contacted at least five different times. they informed him there was no issues in this department. the failure mileage was 36,000....mw | |||
| 09/07/2010 | 33000 | ||
| I bought a new 2007 honda civic hybrid from a certified honda dealership. the design flaw of the rear tire arms of the vehicle caused the tire arm to rub on the tires of the car until the tires were nearly bald causing the car to shutter and the structure of the tires to weaken endangering me and my passengers. when i took the car to honda, i was forced to replace the tires prematurely 2 times since owning the car due to the irregular wear on the tires. honda did not notify me of the problem, refused to pay for new tires but finally admitted after the second pair of tires were rubbed bald, that the tire arm of the car was causing damage to the tires. they repaired the tire arm, but would not pay for new tires. the transmission of the car is also flawed in design. occasionally when accelerating, the gas pedal of the car can be pushed to the floor and the car will not continue to accelerate and will loose power. this has happened at stop lights, entering the freeway, and going up hills endangering my life and the lives of my passengers. honda again, did not notify me of the problem, but told me when i brought the car in after experiencing the problems that i needed an upgrade to my computer and that those upgrades may fix the problem. those updates to the computers effect the battery of the hybrid part of the car's engine. those batteries are loosing the ability to hold a charge and causing the transmission to fail because the car relies on that battery power to run the engine. the gas mileage of the car has also been steadily declining. when the car was new, it got 45 mpg and honda advertised it get 50 mpg, the car now gets around 33 mpg. the computer updates are changing the way the car runs off of gas and battery power and honda is not replacing the faulty batteries. this has endangered my life and the lives of my passengers because the faulty batteries effect how the car opperates. | |||
| 08/29/2010 | |||
| I had the software updated in my 07 civic hybrid in august 2010. since the update the car has no electric assist when the battery is half full or less. my battery is in this state at least half of the time and honda tells me that it is normal and that the lack of power when accelerating is the result of the update. this has made the car feel very unsafe to drive, especially when pulling onto the highway. i was almost rear ended the last week in august pulling on the highway because my car had no pickup as a result of this update. | |||