Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRONIC STABILITY CONTROL | |||
| 03/01/2011 | |||
| First incident occurred around a month after purchased 3 of 2011. door locks would lock & unlock while driving.immediately took it back to norm reeves honda in cerritos,ca. i was told that the problem was a bad motor in the passenger door & norm reeves fixed the problem.i was told the drivers side window was defected & norm reeves replaced the window. in 4 of 2011, the car door locks began locking & unlocking while driving but now making a screeching sound.took the car back to the same norm reeves & they explained it was the motor in the passenger rear door.that was fixed as well.in 6 of 2011, again the door locks started locking & unlocking while driving.i then realized the rear drivers side door was not locking & took it in to norm reeve where they stated the motor was out & they fixed it.i then asked if maybe it could be something electrical & if they could check the electrical wiring on the car, i was told by octavio, service manager at norm reeves, it was not the electrical that it was the door locks.i told the service manager, octavio at this time i felt like the car also gives a push or skip while driving & also smelled a burning smell.octavio stated the honda was checked by a tech & said nothing was wrong with it.i began taking the honda civic in to norm reeves every month complaining about the car skipping or losing traction.it was frightening driving down hills thinking my car would not stop or lose control.the burning smell would become greater when driving up an incline or the hills of any freeway or city.when the car would be parked at an incline the shifter would lock & become hard to remove from park.during each visit to norma reeves honda, which occurred more than 10 times, i was never told of any recalls or examinations needed in regards to the fuel tank problems & only found out when my honda civic was taken to rock honda of fontana, ca. | |||
| 07/06/2009 | 35000 | 1 | |
| 1. after normal 30k mileage service and tire rotation/balancing 5/23/2009, with highway handling car shook extremely and wobbled at speeds 60 and above, pulls to the right going downhill. 2. problem remains with 2008 hybrid past 35k, reproducible at highway speeds (60mph-70 mph, 2000 rpm to 2500 rpm) going on straight stretch and downhill. front of car pulling sideways is reproducible in rain or when breaking going down low/medium grade hill. 8/18, the problem continues to occur, is a safety concern when on highway,especially going downhill or on straight stretch. 3. reported to dealer, went in for check, dealer contacted warranty and replaced transmission fluid. problem still occurs, dealer recommends change front tires now as tires rippled between may 23rd and june 3rd, 2009. paid for 2 new tires to replace old per dealers recommendation friday 6/11. dealer goes through extended warranty to replace transmission 6/11. the problem dissipated 30%,but shaking occurs. return vehicle to dealer to verify if software updates were made 6/24 after transmission was replaced. dealer made software update 7/6 received car back and problem showed up within a day. reported issue. dealer received honda recommendation to disconnect egr valve 7/31. problem reduced by ~20% but still remains at 60mph etc. 8/8 follow-up with concern of driving in rain dealer recommends contacting honda corporate customer service. dealer contacts factory rep, whose recommendation is there is nothing further that can be done. there was no inspection made for any joint/bolt/belt slippage etc. honda customer service contacted dealer and factory representative and stated nothing else can be done 8/18 as f.rep has closed the case, cannot override f.rep, and does not have statistics to confirm either way whether the problem exists in other 2008 hybrids with similar mileage. dealer is unaware of the root of shaking/steering problem (software/d/drivetrain/cooling/exhaust just a worn belt loose bolt etc.). *tr | |||