Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/04/2009 | 200000 | ||
| Defective wheel suspension on honda civic hybrid leading to excessive and unsafe wear on tires with corresponding road noise. dealer seemed puzzled why tires should be worn so quickly, suggested rotation, which we had already done according to their specifications. dealer offered no compensation for tire wear, as they stated that tires were not under warranty. after reading numerous complaints we realize the necessity of adding ours as nothing will be done to correct this defect in design unless everyone with this problem speaks out. dealer seems oblivous that this problem exists. | |||
| 03/01/2008 | 17000 | 1 | 10/17/2007 |
| Tl*the contact owns a 2008 honda civic hybrid. the front tires had worn out rapidly. the mechanic stated that they couldn't replace the tires since the problem was related to the cambers which caused them to wear and cup. they also advised her that the solution was to have the tires rotated after each oil change. she stated that the failure wass due to a manufacturers defect. the failure mileage was 17,000 and the current mileage is near 40,000.updated 01/20/10. *lj updated 01/21/10. | |||
| 01/14/2009 | 10000 | 1 | |
| Rear end alignment problem with honda civic hybrid, tires wear excessively, cupping etc. *tr | |||
| 02/14/2009 | 17900 | 1 | |
| At under 18,000 my vehicle is vibrating and i hear loud tire noise at highway speeds. took my car to dealership and was informed that all 4 tires have excessive inner tire wear (cupping). *tr | |||
| SUSPENSION - FRONT | |||
| 07/06/2009 | 35000 | 1 | |
| 1. after normal 30k mileage service and tire rotation/balancing 5/23/2009, with highway handling car shook extremely and wobbled at speeds 60 and above, pulls to the right going downhill. 2. problem remains with 2008 hybrid past 35k, reproducible at highway speeds (60mph-70 mph, 2000 rpm to 2500 rpm) going on straight stretch and downhill. front of car pulling sideways is reproducible in rain or when breaking going down low/medium grade hill. 8/18, the problem continues to occur, is a safety concern when on highway,especially going downhill or on straight stretch. 3. reported to dealer, went in for check, dealer contacted warranty and replaced transmission fluid. problem still occurs, dealer recommends change front tires now as tires rippled between may 23rd and june 3rd, 2009. paid for 2 new tires to replace old per dealers recommendation friday 6/11. dealer goes through extended warranty to replace transmission 6/11. the problem dissipated 30%,but shaking occurs. return vehicle to dealer to verify if software updates were made 6/24 after transmission was replaced. dealer made software update 7/6 received car back and problem showed up within a day. reported issue. dealer received honda recommendation to disconnect egr valve 7/31. problem reduced by ~20% but still remains at 60mph etc. 8/8 follow-up with concern of driving in rain dealer recommends contacting honda corporate customer service. dealer contacts factory rep, whose recommendation is there is nothing further that can be done. there was no inspection made for any joint/bolt/belt slippage etc. honda customer service contacted dealer and factory representative and stated nothing else can be done 8/18 as f.rep has closed the case, cannot override f.rep, and does not have statistics to confirm either way whether the problem exists in other 2008 hybrids with similar mileage. dealer is unaware of the root of shaking/steering problem (software/d/drivetrain/cooling/exhaust just a worn belt loose bolt etc.). *tr | |||
| SUSPENSION - REAR | |||
| 03/16/2011 | 32000 | ||
| Tl- the contact owns a 2008 honda civic hybrid. the contact stated the rear upper control arms on both rear tires are defective and causing the rear tires to wear out prematurely. the contact dealer took the vehicle to the dealer and was told they could not get an alignment because the parts were defective and causes the rear tires to bend inward. the failure mileage was unknown, but the current mileage was 32,000.rl | |||
| 11/16/2010 | 24000 | ||
| Tl* the contact owns a 2008 honda civic hybrid. the contact stated that the rear upper control arm was causing the tires to wear prematurely and the rear tires were replaced at extremely low mileage. the contact was able to secure an appointment to have the upper control arms replaced. the manufacturer was not contacted in regards to the failure. the contact stated he was aware of other owners of the same year, make and model with the same failure. the failure mileage was 24,000. | |||
| 11/16/2010 | 24000 | ||
| Tl. the contact owns a 2008 honda civic hybrid. the contact stated the rear upper control arm is causing early tire wear. the contact has had the rear tire replaced at view low mileage. the contact will take the vehicle to the dealer to have the upper control arms replaced. the contact has notice other owners of this year make and model has had this same issue. the contact has not called the manufacturer. the contact stated this is a safety issue that the manufacturer needs to address. the failure mileage was 24,000. jo | |||
| 01/10/2011 | 15000 | ||
| 2008 civic (purchased new) currently has 29,000 milas and just installed my second new set of tires. i rotate the tires on a regular basis but the rears continue to wear prematurely on the insides. the dealership checked the alignment and fixed the out of tolerance issue but wasn't willing to replace the tires. car is still burning through tires every 15k, very noticable road noise, and milage continues to run 25% below sales quotes. vehicle is extremely difficult to drive on packed snow without fishtailing. | |||
| 09/08/2009 | 12000 | ||
| Rear tire cupping on 2008 honda civic hybred- dealer changed rear upper control arms @ 12,000 mile. i changed tires @ 15,000 -- new tires are doing the same problem. | |||
| 07/07/2010 | 25376 | ||
| On june 20, 2010, my wife took her mother on a trip to the midwest. when she started back, the shaking became extremely bad, and the noise was deafening. the closest honda dealer was middlekauff honda, twin falls idaho. they said she was running on the steel belts of the 2 rear tires, and that they would need to be replaced. he said he didn | |||
| 04/25/2010 | 40000 | ||
| 2008 honda civic hybrid - rear tires wear excessively even after service bulletin tsb 08-001 has been done. rear tires become noisy with the inside wear and cupping. eventually, for a non-observant driver, there will be a blowout. | |||
| 02/28/2010 | 14000 | ||
| Currently i have 32,277 miles and don't drive it, it's not safe to drive. i take a bus :) 1# trans locked at 60mph on highway and caused almost a fatal crush! at 23,000 miles. car was able to drive up to 15mpg having appx. 6000rpms. car left at dealership and only pcm software was updated. no lockups are occurring, but trans is weaving, harsh start/stop often!/unexpected shutdown. dealership found service bulleting #08-014 (harsh engagement), updated the on board computer and symptoms are much worse than previously. lower mpg ( 25-28 ), much worse performance, unexpected battery discharge, weaving, low acceleration. dealer duplicated problems, but said | |||
| 05/06/2009 | 20583 | 1 | |
| Faulty rear upper arms in the 2008 honda civic hybrid causing rear tires to become severely cupped. i spoke to honda corporate manager who said that they do not care about the tires. *tr | |||
| 10/18/2009 | 23300 | 1 | |
| 1. had car tires rotated every 7500 miles at oil change time. at 23300 after rear tires were put on front in rotation, tires would bounce and were noisy and there was vibration. tires were cupped and ruined. dealer said need new tires and alignment. got new tires, at costco, and alignment at dealer. dealer gives paper work and still out of spec. original tires. issue on 2006 thru some 2008 honda civic hybrids was rear control arms issues. still an issue, premature wear and cupping causing potential for accident. honda dealer says nothing wrong, but this is an issue. others on internet also show same problem with premature tire wear. *tr | |||
| 10/04/2009 | 1 | ||
| Excessive inner-edge rear tire wear (outer edge and middle area tire wear seems normal and has plenty of tread left after the inner edges are excessively worn). tires replaced at 18,000 miles, 31,000 miles, and need to be replaced again at 40,000 miles (oem dunlop sp31 tires were used each time). dealer replaced rear control arms at 18,000, advised to rotate the tires more often at 31,000 miles. dealer mostly seems unable to resolve, or even acknowledge, the issue. *tr | |||
| 07/18/2009 | 17000 | 1 | |
| My 2008 honda civic hybrid has excessive tire wear, cupping and tire noise at 17000 miles. tony honda of hawaii stated problem caused by improper and timely rotation of tires and alignment. furthermore it would not be covered under warranty. weight equal to 85% capacity was placed in car during alignment at tony honda. rear camber exceed specified range by 1 degree negative camber. honda's answer is to rotate tires every 5000 miles. it is easy to conclude that tire rotation will not eliminate the accelerated tire wear. *tr | |||
| 08/18/2009 | 24000 | 1 | |
| 2008 honda civic hybrid has excessive rear tire wear, tire cupping, and annoying noise inside car.honda's lackluster response is to make it an owner problem. it is suggested that dissatisfied owners submit complaints to the bbb, state consumer protection and consider action under the lemon laws for honda repurchase of the vehicle. honda motor co torrance ca is generally of little help, and plays dumb about this issue. *tr | |||
| 08/12/2009 | 38000 | 1 | |
| I don't know where to turn for help my problems is that i bought a honda civic last year 2008, for business use. my wife was using it to commuted from home to business every day. it happened yesterday (aug/12) while she was driving down i-15 and bangerter hwy she heard a snap sound very loud under the car, she then slowed down to 60mph. the car behind her passed along side her and signaled her to pull the car over immediately. she pulled over and got out to inspect the vehicle, and she found out that the axle (suspension support) had broke off. the only thing that held the shaft from flying off the road were the brake cable and electrical cable. thank god, nothing happened to her and my 10 month old son and my second child on the way. she immediately called me to let me know what was going on. i had her called the tow truck and to take the vehicle to larry miller honda for now. on the same day i had to fly back to salt lake to take care of the problems. i called honda consumer public affairs for assistance but they told me that they couldn't help me. i don't know where to turn, can you help. thanks a million. updated 08/19/09 *bf *tr photos received. updated 08/20/09.*jb | |||
| 07/20/2009 | 22000 | 1 | |
| 2008 honda civic hybrid purchased new, it now has 22k miles, tires were rotated at 17k miles during dealer work to replace defective rack and pinion. following this repair i noticed a pronounce road noise inside car at speed range from 30 to 55 mph. on 7/20/09 dealer advised that lack of timely tire rotation and alignment is the cause of excessive tire wear noted on one tire. tire is worn smooth on inside portion of the tread. dealer stated that corrective action is not covered by warranty. i contend that excessive tire wear on one tire is a safety issue. conditions found should not exist on tire that has only 22k miles. i expect honda to take appropriate measures to correct this problem at their cost. *tr updated 07/31/09.*jb | |||
| 06/25/2009 | 21000 | 1 | |
| Faulty rear cambers on 2008 honda civic hybrid. cambers caused premature and severe tire cupping. dealership has no solution/fix for faulty rear cambers. honda has offered 50% off of replacement tires as the only solution. car is still under 3 year 36k warranty. no service bulletin available or genuine honda parts are available to replace faulty rear cambers. *tr | |||
| 05/24/2009 | 23000 | ||
| Uneven tire wear on the rears tires of a 2008 honda civic hybrid and excessive road noise. *tr | |||
| 03/30/2009 | 20200 | 1 | |
| Increasing road noise and vibration as tires were worn irregularly over the first 14 months of operation. vehicle became increasing unstable at highway speeds, particularly in wet or snowy road conditions or when windy. vehicle felt as if it was darting from side to side, requiring continuous minor steering corrections, and until ultimately a reduction in speed is required to regain stable control of the car. honda acknowledges rear suspension is the cause, but does not notify owners. *tr | |||
| 11/01/2008 | 8000 | 1 | |
| I have a 2008 honda civic hybrid and a 2003 honda pilot. both vehicles have had inner rear premature tire wear. now both vehicles run rough and drive like 10 year old vehicles. i see other reports of other owners having the same issues. more people should log their issues here. *tr | |||