Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/23/2011 | 16301 | ||
| While driving, noisy rear tires were heard. i also observed uneven and rapid rear tire wear. this prompted me to get it checked at russel & smith honda at 2900 south loop west houston, tx 77054 on 02/23/2011. four wheel alignment was done after 2 rear tires were replaced at my expense. on 08/02/2011, i observed that the rear tires continue to have abnormal wear (22780 miles), prompting me again to get it inspected again at same dealership. the 19 point inspection done found that tires were okay, even though there was obvious uneven wear. i took a photo of the tires for proof of this. i took the car back on 05/31/2012 to them (33346 miles) due to the same problem, feeling that it is not safe to keep driving this car. i was advised to replace the two rear tires, but i believe that unless something is done to correct this, it will be useless to keep replacing the tires. this is the reason for filing this complaint that honda has not done anything to solve the problem. | |||
| 07/06/2011 | 18000 | ||
| Tl- the contact owns a 2009 honda civic hybrid. the contact stated that the rear tires were wearing prematurely as a result of a defective rear suspension. the vehicle was taken to the dealer, who performed a wheel alignment as a temporary remedy. the repair however failed to remedy the problem. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not further repaired. the failure mileage was 18,000 and the current mileage was 23,406. kmj | |||
| 07/06/2011 | 18000 | ||
| Tl- the contact owns a 2009 honda civic hybrid. the contact stated that the rear tires were wearing prematurely as a result of a defective rear suspension. the vehicle was taken to the dealer who performed a wheel alignment as a temporary remedy. the repair however failed to remedy the problem. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not further repaired. the failure mileage was 18,000. the current mileage was 23,406. kmj | |||
| 07/06/2011 | 18000 | ||
| Tl- the contact owns a 2009 honda civic hybrid. the contact stated that the rear tires were wearing prematurely as a result of a defective rear suspension. the vehicle was taken to the dealer who decided to performed a wheel alignment as a temporary fix. the remedy failed to repaired the problem. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 18,000 and the current mileage was 23,406. pm | |||