Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
06/16/201267100
 1) visors cracked - driver's side does not stay up. 2) hybrid battery light showed it failed - dealership reprogramed the car fall 2011 and since then the car does not accelerate as well. i have noticed lessened ability to acclerate when merging. 3) two of the doors fail to lock when the car reaches locking speed. one of these is a back seat passenger door where a child sits.
03/31/200922010
 Check engine and check ima light illuminated. ima battery dropped to lowest power level. battery level stayed low and both lights remained on 2 days. dealer performed an update to ima firmware and lights went off however battery performs recal check at least twice daily. mpg have dropped 6 mpg in the week following the check ima error. dealer now states there is no issue. i still have no assist power from battery and vehicle is in constant charge mode.
10/15/20096000
 Severe and recurrent pulling of my 2009 honda civic hybrid requiring three (3) sets of new tires in less than 6 months and 16,000 miles. my vehicle has been taken to my local honda dealership multiple times to address this concern. it is only a matter of time before the pulling results in an accident involving myself and/or my wife with child. honda has not been able to identify the root of the pulling problem. efforts have involved creating a formal case with american honda. in addition to my local honda dealership, both the district parts and service manager and case manager supervisor have been consulted. additionally, i have written two (2) letters directly to mr. tetsuo iwamura, the president and ceo of american honda notifying him of my concerns. i am really in need of any support nhtsa can provide in resolving this safety issue. presently, i drive in excess of one-hundred (100) miles daily. and, my wife and i purchased this vehicle with the intent of her using this as the family vehicle in the not to distant future. this pulling is very unsafe and at this point i would not even be able to sell it. honda is stonewalling me. we really need your help. the letters i have written to mr. iwamura, which i am willing to provide nhtsa copies, say it all.