Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
10/19/200911962
 Tl - the contact owns a 2009 honda civic hybrid. the contact stated that the electric motor assistant light came on and he took it to the dealer and the battery was replaced and the software was updated. he stated that the vehicle is sluggish while driving. he stated that when merging into traffic or trying to accelerate the vehicles power is not enough to get the vehicle moving without creating a safety hazard. he stated that the electric motor does not assist with the acceleration of the vehicle as intended. the vehicle has not been repaired. the current and failure mileage was 11,962. rd
06/01/201013000
 2009 honda civic hybrid was coming to a stop in traffic. the ima went from charge to assist while breaking (foot on the brake pedal), lurching the car forward (tires locked up). same event happened 5 minutes later. dropped of at dealer the next day, but they have not been able to reproduce the surge. american honda called and said they will not address an issue if the dealer can not reproduce the failure. they ask for the car to be driven home.
10/27/200912329112/23/2008
 Tl* the contact owns a 2009 honda civic hybrid. when he applied pressure to the accelerator pedal while entering a parking space, the vehicle accelerated without intention. the vehicle jumped the roadway curb. the engine had to be turned off to discontinue vehicle acceleration. the manufacturer was notified of the malfunction. the vehicle was taken to an authorized dealer for inspection. the technician was unable to duplicate the failure. the failure mileage was 12,329. the current mileage was 13,000. updated 11/23/09. *lj updated 11/24/29
05/20/200912000
 Tl*the contact owns a 2009 honda civic hybrid. while driving approximately 55 to 60 mph on normal road conditions there was pressure applied to the brake pedal, followed by a squealing noise and the vehicle lunged forward violently. the aggressive force caused the seat belt to secure the driver extremely tight. there were no personal injuries. the contact was able to operate the vehicle without any restrictions; however, the identical failures occurred two months later while driving on an incline. the technician stated that the vehicle was functioning properly and there were no resolutions. the contact is aware of the safety the safety risk involved. the failure mileage was 12,000 and the current mileage was 15,000.